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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why Marlborough Residents Should Hire Skilled Mold Damage Help

3/30/2023 (Permalink)

Mold damage on the white wall of a laundry room When you see mold damage in your Marlborough home, do not panic. Contact our SERVPRO team to investigate the cause and remediate the damage.

SERVPRO Handles Mold Damage Cleanup in Marlborough with Care

For any homeowner, the thought of addressing or attempting to remove mold can be stressful and daunting. However, Marlborough residents should know there is no such thing as total removal regarding pesky black mold and other variants. Instead, you need professional mold cleanup and remediation services so that you can get safe, effective results. SERVPRO features IICRC-certified technicians with the tools, training, and protocols to clean your interior to make it “Like it never even happened.”

One of the best reasons for hiring SERVPRO to help with mold damage in Marlborough is that our team always talks you through the process. Whether we are looking for the source of water or moisture or beginning mold cleanup, we talk you through all steps so you are aware of our methods and reasons behind each action. 

These are just a few of the things that set the SERVPRO crew apart from the rest:

  • Proper safety gear for addressing mold issues. We wear PPE such as gloves, filtration face masks, goggles, full bodysuits, and boots. 
  • Our Green Fleet comes fully stocked with professional equipment, including air scrubbers, vacuums, and commercial-strength dehumidifiers. Our filtration equipment includes HEPA (high-efficiency particulate air) technology.
  • We offer the full spectrum of mold remediation, including mold restoration following cleanup to handle any damage to materials and structural elements – performed by trusted partner contractors in the area.

What Do Mold Remediation and Restoration Mean?

We often get questions about mold cleanup and how we handle each project. These are some of the most frequently asked questions regarding our services and what you may expect:

  • Will I need mold testing? In many cases, no. If mold is visibly present, our team can get to work using the proper equipment and cleaning products to address all surfaces, materials, and belongings safely.
  • How long will the process take? While mold damage cleanup may cause household disruption, we strive to get your home back to normal as quickly as possible. Depending on the project, we could wrap everything up in as little as a few days.
  • Will my mold project be expensive? The cost for any mold project will depend on the size and scope of the job itself. Our team works to save our clients time and money with proven, efficient methods, and we continuously work to restore versus replace wherever possible. 

Should there be any extensive damage to your building materials or structural elements, controlled demolition might be necessary to get the results you deserve. This may include removing and replacing carpets, carpet padding, subfloor, drywall, and other areas of your home impacted by mold colonization. The restoration may consist of minor repairs, including sealants, new drywall, painting, or carpet installation. Our contractors may need to work on reconstruction in different rooms to bring your property back to pre-mold condition for more involved projects. 

Trust Our Odor Control Technicians (OCT)

Just as we would need to consider odors for a fire or water restoration project, the same goes for any mold call we receive. Our SERVPRO team includes Odor Control Technicians (OCT) who have been through IICRC courses on odor removal. We never take shortcuts or mask odors, so you can trust that we eliminate the odorous elements so that you can breathe freely in your property once again. 

Never wait until a mold issue gets worse, and remember never to trust DIY mold removal products. Instead, SERVPRO of Marlboro / Concord will get you quality results in a fraction of the time. Reach our customer care team by dialing (978) 486-9868.

The Importance of Water and Storm Damage Repair in Marlborough

3/29/2023 (Permalink)

SERVPRO Equipment With advanced equipment, SERVPRO restores property to pre-damaged conditions, "Like it never even happened."

24/7 Emergency Water Damage Response with SERVPRO

Once in a while, there could be a heavy storm front that hits the greater Marlborough area. Heavy winds and rain, or even a winter-season nor’easter that brings sleet and freezing rain, can cause immense damage to your property. Whether you are a home or business owner, handling ceiling leaks, broken windows, and flood damage is something SERVPRO is well-versed in. With our skilled and IICRC-certified technicians, we can return your building to pre-storm condition. All you have to do is call our customer care team, and we can send a crew out for water mitigation and restoration within hours. 

When it comes to something like water damage repair after a Marlborough storm, you can count on SERVPRO to develop a multi-faceted plan for recovery. We get there fast, begin the assessment, and waste no time protecting your interior with board-up and tarping services. 

Rapid Water Removal Services

Heavy storms often bring rising waters and basement flooding. Calling in our expert team ensures you have water restoration technicians (WRT) ready to begin extraction as soon as possible. 

  • SERVPRO has various warehouse locations, which allows our team unlimited access to extraction tools and drying equipment to address any situation.
  • We put up containment measures to ensure water does not migrate into unaffected areas of your home or business.
  • Structural elements get thoroughly inspected to ensure the safety of everyone in the building.
  • Thorough drying begins right away to better achieve our goals. 

Like It Never Even Happened

Storms can wreak havoc on all areas of your property, from your garage and basement to your roof. We go the extra mile to handle all standing water and moisture and enlist the help of trusted area vendors and contractors in our network. By coordinating a plan for repair and reconstruction, your home will get back to pre-storm condition. 

Call (978) 486-9868 to contact our SERVPRO of Marlboro/Concord team. We are here 24/7 for emergency service so you can enjoy complete peace of mind that your storm and water damage repair will be handled safely and efficiently.

How Effective Fire Damage Restoration Services Can Help in Marlborough

2/22/2023 (Permalink)

Burnt Kitchen Cabinet Contact SERVPRO to effectively tackle the fire damage in your property. Call now!

SERVPRO Offers Wet Smoke Cleanup Services To Marlborough Residents

Fire damage restoration services can help us clean and remove the contaminants that might make our home unsafe for occupancy. Also, they can offer us some emotional healing after losing personal belongings that meant a lot to us. Fire damage incidents produce different types of smoke since the combustion process happens under varying conditions and burns different types of items.

Wet smoke may be produced when fire damage occurs on your Marlborough property. It comes from low-heat and slow-burning materials such as plastics and rubber. The smoke is characterized by pungent, black, and thick fumes that leave behind sticky residues on the floor, ceiling, wall, or any surface it lands on.

Our SERVPRO technicians use specific equipment and techniques when cleaning wet smoke from different are:

  • Pressure washing: If the sticky residues land on the exterior surface of patios, decks, and siding, we can use this technique to remove them. We use a pressure washer and an appropriate detergent to clean the heavy soot buildup.
  • Detergent cleaning: The technique is appropriate when cleaning sticky residues from ceilings, walls, and other areas. The cleaning solutions used in the process can break down the sticky residues for easy removal.
  • Cleaning with mild detergent: A soft sponge or cloth is used to apply the detergent. The method suits delicate areas such as painted surfaces, varnished wood, and other areas which can suffer additional damage when stronger detergents are used.
  • Abrasive cleaning: Steel wool, wire brushes, and other abrasive materials are used to do the cleaning. Our SERVPRO technicians use this technique to clean surfaces with the ability to withstand abrasive cleaning.

The next step is to remove the smoke odor to neutralize the unpleasant smells. For instance, we can direct the deodorizing solutions into hard-to-reach areas through thermal fogging and ozone treatment. We always wear appropriate safety gear during the fire damage cleanup process.

You can trust SERVPRO of Marlboro / Concord when dealing with the aftermath of a smoke or fire damage incident. Our certified technicians are Faster to Any Size Disaster and available 24/7. Call (978) 486-9868 to get the reliable services you deserve.

Marlborough Water Damage Repair Services by SERVPRO

1/24/2023 (Permalink)

Carpet Soaked With Water Call SERVPRO today if you need help with professional water damage restoration.

Call Immediately for Help to Mitigate Water Damage Repair Costs in Marlborough

Water damage in Marlborough homes often causes much more damage to the contents and structure of the house than people expect. Small leaks from plumbing inside walls can go undetected for days or weeks, causing extensive permanent damage to drywall, flooring materials, the home's structure, and mold infestations. Many homeowners also fail to call for help immediately, assuming the water will evaporate on its own, causing minor damage; instead, further damage occurs as organic materials absorb moisture.

These situations cause significant impacts on homes in Marlborough and require extensive water damage repair to floors, cabinets, walls, and structures. Early calls to SERVPRO and deployment of a water removal and drying team can sometimes mitigate some damage. Unfortunately, for many, it is too late. Floors are damaged:

  • Hardwood floors warp, buckle and cup requiring replacement
  • Carpets delaminate, i.e., carpet fibers separate from the backing
  • Subfloors can also lose integrity
  • Drywall absorbs water, swells, and loses strength

SERVPRO building services offer one-stop shopping for their clients, including water damage repair, construction, restoration, and remodeling capabilities. With one company managing:

  • Water removal and drying
  • Controlled demolition of compromised flooring, walls, cabinets, etc.
  • Repair, rehabilitation, and reconstruction for small and large rebuilds

Clients save time and money recovering from water damage caused by plumbing leaks and water damage. If you must move out of your home during water damage repair activities, returning as soon as possible is a high priority for all our clients.

Insurance companies appreciate dealing with one company that coordinates all the tradespeople needed to complete the job and prepares and manages the insurance paperwork and claims process. Our clients appreciate the stress-free claims process.

Call SERVPRO of Marlboro / Concord for water damage repair services. We provide service to Marlborough and nearby areas. We can help 24/7. Call (978) 486-9868.

Mold Remediation for Marlborough Property Owners

12/27/2022 (Permalink)

Mold on Wall All you need is SERVPRO for all your mold remediation needs.

Call SERVPRO in Marlborough for Mold Cleanup Help

As if water damage or flooding is not enough of a nightmare for a Marlborough home or business owner, you also have to think about the potential for mildew and mold growth. There are also various circumstances where a hidden leak behind walls, cabinets, and other tight spaces can bring about secondary damage. Property owners often attempt DIY cleanup with fans and a dehumidifier but need help getting all the moisture. Once your water problem gets fixed, you need black mold remediation to work on disinfecting all areas where spores might have colonized. SERVPRO will help to restore your property, providing quality cleaning so your interior gets the Certified: SERVPRO Cleaned seal of approval.

Why consider mold remediation in Marlborough with SERVPRO? We have a complete process involving proven methods to leave no stone unturned. We look behind walls, paneling, cabinetry, and under the floor coverings to ensure no moisture or mold development gets left behind. 

Our IICRC-Certified Mold Remediation Team

We work quickly to begin mitigating your moisture issue and starting the containment and cleaning process to handle mold and mildew:

  • Our crew arrives with our Green Fleet loaded with antimicrobials, odor control products and technology, drying tools, and moisture detection equipment. 
  • Once we assess, we create a mold cleanup plan to isolate the contaminated areas for safe, effective cleanup.
  • During the mold remediation, all wet or damaged materials get removed, and all non-porous surfaces and furnishings get thoroughly cleaned with EPA-registered products. 
  • Depending on the contamination level and impacted contents, we may pack up and move some items for off-site cleaning and thorough disinfection. 
  • Any unsalvageable building materials get replaced and finished to look “Like it never even happened” with the help of area contractors and vendors.

Do you need help getting a mold issue under control? We are available for mold remediation and cleanup at SERVPRO of Marlboro/Concord. Call us at (978) 486-9868, and we can mobilize our team to your property as soon as possible.

Using Air Movers for Office Water Restoration in Marlborough

11/22/2022 (Permalink)

Drying Wood Floors Our SERVPRO of Marlboro / Concord’s rapid response team is available 24/7!

Effective Tools for Office Water Restoration

After leaks or burst pipes, offices can become heavily damaged by migrating water. We specialize in Large Loss cleanup and drying services and have tools to help with disasters of any size.

Understanding the Type of Drying Tools Needed

Water restoration for Marlborough offices starts with having the right tools. We have several units that can help with efficient drying like:

  • Axial – Air movers like this address a broader focus area, ideal for moist environments or a more general drying needed on an entire room rather than specific wall points.
  • Centrifugal – Unlike axial units, these machines are meant to have a target area to focus blasts of warm air. As such, they require monitoring and regular movement to be most effective.
  • Low-Profile – These machines are of the centrifugal variety but are designed with a smaller and shorter frame to better address cavities underneath fixtures or damp pockets in confined spaces.

The Proper Placement of Air Movers

Knowing where to position air movers can be an important part of efficient drying for your office. The objective is always to limit the time you are stalled for production. We place units several feet away from the wall at a 45-degree angle, so the blasts of warm air can impact a greater surface, not blast back at the device and reduce its effectiveness.

How Do You Know How Many to Use?

The frequency of placing air movers and where they will be most effective is part of an ongoing evaluation of the drying process. Our proprietary software SERVPRO DryBook helps us to track the progress of evaporation and drying in a structure and use this data to make decisions in real-time about the frequency of air mover placement and which type of machine is best suited to achieve the desired moisture content range.

Your office will need several drying tools to return to preloss condition, and one of the most heavily used and required of these are air movers. When disasters strike, we have hundreds of these tools available to help your business when you call our SERVPRO of Marlboro / Concord team at (978) 486-9868. 

Cleaning Up Effectively After Flood Damage at Marlborough Homes

9/26/2022 (Permalink)

Corner Baseboard Mold From Water Just a little bit of water can do a lot of damage. Call us today to minimize your loss.

SERVPRO Restores Marlborough Properties after Flood Incidents

Flooding has become a more frequent occurrence. When the velocity of the floodwaters slows, it can leave behind large amounts of sand, silt, and other debris. It also leaves behind pathogenic and non-pathogenic agents. Remediation and recovery need to be undertaken quickly after a flood incident in your Marlborough home to return the area to normal and prevent secondary damages such as mold damage.

Cleaning up after flood damage in a Marlborough home can be arduous, requiring sufficient manpower and tools. Depending on the amount of water and damage caused, it could be better to find a professional to help with the work. SERVPRO has a qualified team experienced in disaster response. We respond to such situations rapidly since we have teams on standby 24/7. Flooding is likely to ruin most interior finishes and contents when left unaddressed. Our team can prevent further damage to your property by beginning cleanup promptly.

Effective restoration after a flood entails:

  • Removing any remaining floodwaters
  • Removing mud and debris
  • Salvaging personal items
  • Drying and disinfecting any wet areas or objects

When cleaning up after a flood, you need to extract the water. Though most of it would have receded, some traces remain in certain areas of your home. Also, some structural components, such as the walls, tend to absorb moisture gradually, compromising them as long as they stay waterlogged. Therefore, drying the space out and disinfecting any affected areas or items is essential.

Assessing Flood Damage

After a flood, you must assess the damage your home may have suffered. SERVPRO proceeds with caution when assessing damage after a flood, then take the necessary safety precautions before entering the house. Our teams consider the building materials in your home to know how much water they may have retained. We look for signs to tell if a structure has been altered or weakened. For example, corners that used to be 90 degrees may have been pushed to a different angle:

Other signs to look out for

  • Cracks, bulges, and sagging in floors and walls
  • Sagging ceilings
  • Cracks in your basement or foundation walls

SERVPRO of Marlboro / Concord provides resources to tackle flood damage "Like it never even happened." Call us at (978) 486-9868.

Did You Know That Fires Can Leave Toxins in Your Maynard Home?

8/24/2022 (Permalink)

Outlet Plug Fire Fires can leave dangerous toxins. Call SERVPRO to restore your fire damage.

Handling Fire Damage Plus Toxins in Maynard

Fire damage to your home is a situation you need to remedy as quickly as possible to stop the possibility of secondary damage and an unhealthy living situation from occurring. After the fire is out, there is often water, smoke, soot, and odors that need removing from the home.

Once you make the call to us, your SERVPRO technician inspects the fire damage to your Maynard home and can come up with an individualized plan to return your home to normal. The first course of action usually involves removing any residual water from putting out the fire. The technicians inspect the floors, walls, ceilings, and objects in the room to determine the scope of the job for the air movers to handle. After removing the moisture, the next phase of restoration can begin.

Smoke and soot not only leave a filmy residue on the interior but also penetrate porous objects leaving unpleasant odors. Plastics and other synthetic materials can release harmful chemicals that are toxic to inhale. Smoke from wood alone can contain numerous poisonous substances, including methane, benzene, and carbon monoxide, to name just three. The soot can be removed from surfaces using dry sponges and special cleaning agents that do a two-fold cleaning by removing the residue and deodorizing as it cleans.

Once clearing away the visual reminders of the fire damage, the final step of removing the odors and toxins begins. Your SERVPRO technician can test for toxins left by the fire and determine the best method for removing odors. Should we find toxins, we use a Hydroxyl Generator, which fights against mold, odors, and volatile organic compounds (VOCs) in your home, making your home safe to live in again.

Dealing with fire damage can seem overwhelming. Let our expert technicians at SERVPRO of Marlboro / Concord handle the cleanup for you. We are available 24/7 at (978) 486-9868 to make your disaster "Like it never even happened."

Marlborough Residents - Never Wait to Call for Water Cleanup

8/24/2022 (Permalink)

Damaged Wood Flooring Just a little bit of water can do a lot of damage. Call us today to minimize your loss.

Water Cleanup to Save Your Hardwood Floor – Call SERVPRO to Your Marlborough Property for 24/7 Response

Once a water emergency hits, from burst pipes to faulty appliances, you need a team to help with emergency services and water damage so that your hardwood flooring is not lost. SERVPRO features skilled water removal services from trained water restoration technicians (WRT) to get you results that you can be happy with.

We will carefully address your hardwood flooring when you call us for water cleanup in Marlborough. The flooring can expand and develop a variety of damages when exposed to water and excessive moisture. Some common issues we see include:

  • Buckling
  • Warping
  • Crowning
  • Cupping

No matter the issue, we handle water cleanup fast to eliminate secondary damage using a variety of equipment and techniques, including:

  • Extraction equipment/pumps
  • Fans/air movers
  • Injectidry technology
  • Drying Mats
  • Dehumidifiers

SERVPRO of Marlboro / Concord is the team to call when you need prompt water removal and cleanup. Call us 24/7 for emergency service at (978) 486-9868.

How SERVPRO Remediates Mold In Your Concord Home

8/24/2022 (Permalink)

mold on a wall Call SERVPRO at the first sign of mold.

Why SERVPRO Uses Antimicrobial Agents After Mold Remediation in Concord

Ensuring that your home in Concord provides a healthy environment for your family can involve different tasks. Some require professionals who can offer more services. SERVPRO helps many families in the area restore normal microbial populations, helping eliminate the risk of damage and possible health effects. 

Why SERVPRO helps so many families in Concord with mold remediation is to ensure that homes hold no unnecessary damage that could spread and grow. After we have finished all the steps, we can protect your home from future growth. All of the earlier aspects of remediation help make this last part more effective. 

Wherever we find higher amounts of moisture with our infrared imaging cameras, we list these areas on a sheet. Using this sheet at the end of our work, we know where to apply our liquid antimicrobial agent. Depending on where these locations are in your home, we use either a sprayer or a brush/roller method. 

This liquid dries relatively fast and does not allow water to penetrate surfaces. That might become counterproductive reasonably quickly. As we apply this to walls and other surfaces, any remaining mold, microbes, or spores become trapped in it, wholly encapsulated. As the antimicrobial agent dries, it shrinks and forms an impenetrable coating around not only the surface we apply it to but also around microscopic biological materials. 

After drying, the surface looks untreated with no visible color changes or other alterations to the surface. We want to assure you that this treatment is of no risk to your children or pets once dry. When we work on homes in our area, we do so to protect those living here, just like we would do for our families. 

SERVPRO of Marlboro / Concord is always ready to assist with the latest technological advances in restoration work, which is why we always load our Green Fleet with the equipment your home needs. Mold remediation services are available to those in Carlisle, Roxborough, and Hudson by calling our 24-hour service line, (978) 486-9868.

We Help Clean Flood Damage from Marlborough Facilities

7/27/2022 (Permalink)

Warehouse Flood Call SERVPRO of Marlboro / Concord at (978) 486-9868 for assistance from a professional remediation company.

Extensive Loss Tools for Marlborough Warehouses

Commercial properties are a staple of the industrious areas of Marlborough. When disasters like flooding occur in these facilities, the result can threaten the structure and your equipment. SERVPRO works fast to overcome the immediate impact of flood loss and protect the wares within the building from irreparable harm. 

Finding Where the Moisture Damage Is

One of the first steps in managing flood damage in Marlborough warehouses is finding where the moisture threats exist. The best approach involves several moisture sensors and thermal imagery cameras. With these devices, SERVPRO professionals can track moisture migration, even in wall systems, to ensure that drying and extraction efforts are focused in the right areas. 

Overcoming the Threat of Standing Water

Standing water is among the most challenging representations of flood damage in your warehouse or production facility. Not only does this put the equipment and wares at immediate risk of exposure and contamination, but the pooling is a formidable obstacle in managing other cleanup needs after flooding. Extraction can rely on several tools, especially in more extensive commercial settings:

  • Engine-Driven Pumps
  • Submersibles
  • Wet Vacuums
  • Light Wands
  • Drying Mats

Portable Power for the Whole Jobsite

Much of the equipment used by our SERVPRO professionals runs on electricity, from air movers and dehumidifiers to electric submersible pumps and heaters. When flooding reduces available power for restoration, we continue operating fully with our trailered generator. 

Widespread Dehumidification Solutions

Humidity and moisture management can be a significant undertaking in open areas, making the need for Large Loss equipment to manage these concerns critically. Trailered tools like our desiccant operate with quick-connect, lay-flat hose sections to spider out from the formidable outside unit to simultaneously grab moist air from several areas of the structure. 

SERVPRO of Marlboro / Concord professionals rely on several effective tools to help after flooding. We are here to restore your business when you need it. Call now at (978) 486-9868.

You Are More Than Just Another Marlborough Water Damage Project

7/27/2022 (Permalink)

SERVPRO Team Photo The Team at SERVPRO of Marlboro / Concord ready to help with your water damage project.

Personal and Professional care during a water damage event

Although we are proud of the more than 800 restorations, we complete each year when called to your home, your Marlborough water emergency is our highest priority. The number of projects we complete annually attests to our skills, but we concentrate on each job as a new and unique situation deserving of our undivided attention. No matter what the cause, we genuinely want to solve your problem and help you take steps to prevent future issues.

A common reason for water damage in Marlborough is one or more tiny leaks in pipes or connections. These seemingly insignificant cracks or breaks signal the potential for a more major crisis looming, and our individualized approach to water damage restoration offers the chance to make needed adjustments that eliminate the risk of minor water damage issues transforming into an expensive and disruptive crisis. Offering this level of intervention is routine for our company. We act with integrity, always placing the customer first.

SERVPRO of Marlboro / Concord has been in business for 20 years. All water damage restoration jobs are considered an invaluable learning opportunity for our technicians. We consider our clients' partners and take the time to listen and understand your perspective on the situation that ultimately resulted in water damage.

Our technicians are thoroughly trained and certified but respond to each new call for assistance as an intriguing puzzle awaiting a solution. Our SERVPRO crews bring the knowledge and experience to your water damage concerns, but you provide a context and a set of priorities we need to include in our assessment and plan of action.

Although removing the water and preparing the area for applied structural drying is routine, we recognize that you might have questions about the procedures and the order of tasks. SERVPRO crew members invite your questions and provide answers that reduce your anxiety and build trust in our abilities. Talking through the process develops the type of relationship we want each of our customers to experience when working with our crews and our office staff. Trustworthy is an adjective we want to apply to our employees and our company.

SERVPRO of Marlboro / Concord offers top-notch water damage restoration services to each customer, no matter how large or small the problem. Call (978) 486-9868 to set up an assessment and commence the restoration process with one of our highly-qualified water damage crews.

Simple Approaches for Correcting Attic Mold Damage in Littleton

7/27/2022 (Permalink)

Mold Damage Finding mold in your attic can signify that the roof is leaking. Contact SERVPRO to assess and identify any potential causes and remediate the damage.

Team SERVPRO Offers Solutions for Recurring Problems During the Mold Remediation Process at a Home

Most homeowners do not know how to deal with mold damage in the attic area. When mold infestation is left unattended for an extended period, then it can cause adverse property damage and health effects. It is critical to deal with the problem the moment it is spotted in your Littleton home to avoid further contamination.

Attic mold damage in Littleton is common, and it is attributable to four primary causes: inadequate or improper attic ventilation, bathroom fans that are improperly exhausted, when enough roofing is not installed, or due to past or existing roof leaks. When our SERVPRO technicians are performing the remediation, we first provide for the health and safety of the occupants and our team. We also put in place measures to ensure that the mold does not spread to the clean areas of the building.

Our SERVPRO professionals also analyze the extent of contamination and the amount of moisture saturation. It makes it easy to identify the moisture sources and the areas to clean and fix. If we discover the blown-in insulation is heavily infested, we remove it and disinfect the attic and later on introduce new insulation. Disinfection of surfaces neutralizes fungi and bacteria and minimizes the chances of future mold growth problems.

The tiny mold spores usually settle on surfaces during the mold removal and cleanup procedures. We have to perform HEPA vacuuming to capture both the settling spores and dust. Our SERVPRO technicians also perform damp wiping of all soiled surfaces using detergents. We have extensive training and years of experience dealing with mold and getting to the hard-to-clean areas that can be very challenging. The crucial final step is correcting the moisture problem that initially contributed to the mold growth.

SERVPRO of Marlboro / Concord is a local-based company with the equipment and experience to help you deal with mold damage on your property. Call us at (978) 486-9868 and work with highly experienced technicians who provide 24-hour emergency services.

HVAC Remediation Is Essential to Fire Restoration in Marlborough

6/29/2022 (Permalink)

 smoke detector Fire damage? SERVPRO is prepared with restoration equipment and experienced technicians.

Our Marlborough Fire Restoration Crews Can Do It 

Cleaning up after a commercial fire in Marlborough can be a tricky business. It involves not only removing the residues fouling interior surfaces and neutralizing odorous smoke particles but also ensuring that fire-related issues are not spread to previously unaffected areas. Fortunately, SERVPRO can help with the latter by thoroughly cleaning your HVAC system.

SERVPRO’s fire restoration technicians in Marlborough are experts in inspecting, cleaning, and sealing fire-impacted HVAC ductwork. They have successfully restored the ventilation systems of countless local businesses, effectively mitigating their overall fire and smoke damage and facilitating the progress of smoke remediation and fire restoration efforts. However, before SERVPRO gets to work on these fire damage restoration tasks, workers determine:

  • How long the fire continued, how close it was to the furnace unit or HVAC vents if the system’s blower was on during the fire, and whether or not the ventilation network was affected by smoke
  • What type of smoke residues, if any, are present in the HVAC system, their severity, and how odorous they are
  • If the ventilation network’s filters are clean or need replacing and if the HVAC system needs to be disassembled for effective cleaning
  • What ducts are made of and how to most efficiently clean them
  • Whether or not mechanical components have been damaged and need to be repaired or replaced

After our skilled technicians have completed their inspection and know what needs to be done, they:

  • Clean air intakes and vent registers, restore or dispose of dirty filters, and vacuum up dust and smoke particles on ductwork surfaces.
  • Wash all interior HVAC surfaces with a general-purpose detergent and clean mechanical components
  • Seal and deodorize ventilation ductwork with a ULV fogger
  • Place smell-neutralizing beads in the system

So, if you ever need fire restoration work, don’t hesitate to call SERVPRO of Marlboro/Concord. We are always ready to help at (978) 486-9868.

Marlborough Wet Basement and Water Damage

6/29/2022 (Permalink)

Basement Water Damage Basement Water Proofing Helps Prevent Water Damage in Marlborough Homes

Water Seepage Results in Damages to Many Basements and Crawl Spaces

Constant drips and puddles are okay for kids playing outside, but not when they are playing in the basement. Whether it is a finished room or just a considerable crawl space, it needs to be safe and dry for the residents and property security.

A wet basement water damage in your Marlborough home may start as a nuisance, but it can become a source of mold and ruined belongings. If the room is not cleaned and dried, the growth can result in damage to property and, eventually, the structure itself. At SERVPRO, we understand how much damage water and mold can cause to a home and how to stop it.

For significant amounts of standing water, we bring portable pumps powerful enough to force water up the stairs and outside the home. When there is only a tiny amount of water, technicians draw it out using water extraction wands and even mops. These devices work well on concrete, wood floors, and carpets.

As we remove the water, SERVPRO technicians start reducing the humidity. If water has been in the basement for an extended period, humidity levels are higher than normal. To lower them, we install dehumidifiers to draw moisture out of the air at a rate of up to 25 gallons per day and commercial-grade space heaters to raise the temperature enough to help the dehumidifiers work more efficiently.

Once the basement is dry, we check for hidden leaks and cracks. If the water source is a leaking pipe, we can repair or replace it in less than a day. If there are cracks in the walls, we clean them and then fill them in using hydraulic cement. This adhesive is an excellent barrier against water. When it is dry, we cover the area and recommend covering all basement walls with a layer of masonry cement. This second type of cement is a superb seal to prevent leaks and seepage from the outside.

A wet basement is not the worst problem in your home, but you should resolve it as soon as possible. If you have it as a recurring situation, contact SERVPRO of Marlboro / Concord to help. Call us at (978) 486-9868 to schedule an initial inspection today.

The Reality of Sump Pump Failure For Your Marlborough Home

6/29/2022 (Permalink)

Broken Sump Pump SERVPRO Helps with Sump Pump Failures Leading to Water Damage in Marlborough

Water Damage Potential in Your Basement Is Reduced with a Functioning Sump Pump

Sump pumps are standard tools used in many Marlborough homes. These devices help to keep water from accumulating in your basement (or other low-lying areas of your home or garage.) With specific homes being regular victims of flooding situations, these tools help to remove the water from the basement and simultaneously prevent moisture from building up. They are not impervious to ordinary wear and tear, however, especially in situations where they are invariably running.

Sump pump failure in your Marlborough home is nearly impossible to detect. You often cannot know it has stopped working until you have to experience the conditions of your basement when it malfunctions. Unfortunately, for many people, this means that you have to wait until flooding conditions are present, and then you see that the sump pump you have installed is no longer functioning to remove the excess water from your home.

While it would not hurt to attempt to check the breaker box to ensure that the fuse associated with your sump pump has not tripped, only do so if you are not standing in water at the breaker box. Most commonly, these pumps merely fall apart over time, much like any appliance or machinery you purchase for your home. In these cases of equipment failure, it is not wise to wait out the storm to contact SERVPRO for assistance.

Our team of emergency response SERVPRO technicians can remove the water quickly from the area with the use of wet vacs and pumps of various GPM ratings. The objective is twofold: prevent water from continuing to come into the basement, and remove all of the water that has penetrated the walls so far. Once the water gets removed, damage assessment can begin, and the sump pump can be accessed and replaced.

Do not wait for the problem to get worse before you call. While you cannot predict when your sump pump might fail, you can always call us at SERVPRO of Marlboro / Concord to be there when you need us. Call us 24/7 at (978) 486-9868.

Let The Drying Experts Help When Your Marlborough Business Is Awash In Wet Carpets

5/24/2022 (Permalink)

Red Carpet On Stairs Keep the Red Carpet Dry with SERVPRO's Help

Business As Usual in Marlborough After SERVPRO Dries Wetted Carpets

Even as little as an inch or two of water in a retail or office setting can soak a vast amount of carpeting. A company’s cleaning or housekeeping staff rarely has the capacity to respond to this degree of water damage, but the carpeting must be dried quickly. SERVPRO offers business owners the tools and technicians to dry out even acres of wet carpeting fast and efficiently.

A pipe burst in the wall you share with an adjoining shop, pouring water throughout your retail area. Water damage extends for thousands of square feet in your Marlborough furniture showroom. You need professional water restoration help immediately, and reaching out to us, and our crews of carpet drying specialists is the first step to putting this devastation behind you.

Even if the subfloor in a mall or shopping center is concrete, a brisk run-over with a carpet cleaner is inadequate to manage soaked floor coverings. SERVPRO has industrial-strength water extraction and drying equipment designed precisely for the crisis you face. Our technicians receive thorough and up-to-date training on water extraction techniques that remove the majority of the moisture but also protect the integrity of the carpeting.

Furnishings in your showroom must also be protected during the restoration and prevented from staining or otherwise damaging the carpet. Our team moves through your store systematically, extracting the water and shifting your inventory so it and the carpet escape further harm. Using foam blocks, foil-backed cardboard squares, or other appropriate aids, SERVPRO crew members keep the wood from bleeding its finish or absorbing moisture and metal from rusting during the drying recovery period.

Chances are good we dry out the carpeting successfully in place. This task requires disengaging the carpeting enough from the subfloor to position air movers and dehumidifiers, directing the air floor over and under the carpet. We often replace the padding as it disintegrates quickly and adds a layer that impedes the carpeting from drying. Tack strips also must be monitored for retained moisture and may be replaced to avoid strips of dampness after the carpeting is returned and stretched.

Because of the risk of secondary harm, such as mold growth or delamination of the carpet from its backing, contact SERVPRO of Marlboro / Concord as soon as possible after retail flooding. A call to (978) 486-9868 sets up an inspection and implementation of a drying plan within hours.

SERVPRO Provides Flood Damage Recovery Services in Marlborough

5/24/2022 (Permalink)

Street Flood Don't let flood damage take over your property, Call SERVPRO of Marlborough / Concord at (978) 486-9868.

Need Help with Flood Damage Cleanup in Marlborough – Call SERVPRO

Many homeowners have to deal with flooding around their Marlborough homes every year. Sudden storms bring torrential rain, and creeks and roads overflow, causing flooding of neighborhoods and basements. Homeowners dealing with flooded basements risk slips, falls, electrical short circuits, and normally light materials become very heavy when soaked with water.

SERVPRO provides flood damage cleanup and restoration services to Marlborough residents and surrounding areas. While our clients want to begin their cleanup as soon as possible, SERVPRO urges caution to ensure the safety of everyone. Our technicians have a great deal of experience dealing with flooded homes and basements. We confirm that the electricity is off, and we use high-capacity pumps to remove excess water from basement areas.

Once the excess water is removed, water extractors remove additional water and moisture from carpets and inside walls and areas where pockets of water remain. We advise the homeowner and their insurance company regarding which items can be cleaned, dried, and restored. Some materials like drywall absorb moisture, swell and lose their structural integrity. Flood cuts may be needed along the floor to remove damaged drywall and remove the water inside walls.

Once the space is dried using high capacity air movers and dehumidifiers, SERVPRO can also assist with the restoration work required to return your basement to its original condition, “Like it never even happened.” Our building services teams can help with plumbing, electrical, drywall, flooring repair, and painting.

SERVPRO offers the following services to clients in the Marlborough area include:

  • Water cleanup
  • Water removal services
  • Water damage remediation and restoration.

We can be onsite within four hours from your call to assist will all flood damage cleanup and restoration.

Call the flood damage specialists from SERVPRO of Marlborough / Concord and nearby areas for assistance. We can help 24/7. Call (978) 486-9868.

Fire, Smoke, and Soot

5/24/2022 (Permalink)

Illustration of Words: Smoke Fire Soot Odor The first step to resolving fire damage is calling your local trained professionals at SERVPRO of Marlboro/Concord.

Fire and Smoke Damage Restoration Is a Cornerstone of SERVPRO Services

Practically all fire events are destructive, leaving homeowners with ravaged homes and destroyed belongings. While a blaze can ruin a broad range of possessions, it's also possible to keep the contents of your home out of the trash heap. 

If you're a Concord homeowner dealing with fire damage, you probably think that many of your possessions are a lost cause. However, when you call SERVPRO of Marlboro/Concord, we'll work to restore your belongings and save you money. Here's how we salvage various items, even those affected by fire damage. 

Electronics and Appliances 

It's not just flames that can destroy electronics and appliances. Still, the soot and smoke left over after a fire emergency has ended. Soot and smoke can erode metals and finishes, wreck circuitry, and make appliances and electronic devices malfunction. Our SERVPRO technicians will carefully assess your electronics to see if they can be salvaged and then rid them of damaging soot deposits. This cleaning is only done to the exterior covers. For actual electronic repair work, we can refer you to a competent partner.

Books and Documents 

Even if flames didn't directly contact your paper documents and books, smoke could leave them with markings and odors that stick. We have industry-leading tools that can restore paper of all types, even collectibles. The method that we use will depend upon how fragile the document or book is -- the sooner you call SERVPRO after fire damage has occurred, the greater the chances that we can salvage delicate items. 

Rugs, Carpet, and Furnishings 

Though it may be ruined by water from fighting the fire or smoke and soot, don't automatically assume that your area rugs and carpet will have to be thrown out. Though we may need to replace your carpet pads, we're usually able to clean, deodorize, and restore a wide variety of rugs and carpet types. We can eliminate many odors by placing hydroxyl generators to purge the air of odor-causing particulates as we go about our tasks of fire damage restoration.

At SERVPRO of Marlboro/Concord, we're well equipped to help get your home and possessions back in good shape after any fire emergency. Call us 24/7 at (978) 486-9868, and we can assess the damage and offer professional services.

Addressing Marlborough Home Fire Restoration Needs

4/26/2022 (Permalink)

Kitchen After Fire For any type of fire damage in your property you can count on SERVPRO to help. Just call (978) 486-9868.

SERVPRO Equipment Revitalizes Fire-Damaged Homes

Marlborough homeowners may be overwhelmed by how soot covers surfaces, even in small fires. These residues require specialized care to prevent soot from potentially corroding metals. Trained professionals can also implement strategies to remove fire odors more thoroughly than consumer-grade solutions while minimizing the risk of soot particles spreading to other home areas during remediation.

Certified SERVPRO fire restoration technicians remediate Marlborough disasters and return homes to clean, pre-disaster states. These processes are performed based on Institute of Inspection, Cleaning and Restoration Certification (IICRC) guidelines. They can include microbial cleanup and water removal where needed after fire suppression.

Professional Restoration Equipment Increases Fire Restoration Success.

SERVPRO fire restoration, cleanup tools, and proprietary solutions address a diverse array of soot and smoke damage-related concerns, such as:

  • Lighter, dry soot deposits are addressed before heavier soils with dry cleaning sponges, mild detergents, manual cleaning, and dislodging of debris.
  • Moderate to heavy soot, "wet" smoke damage, and charring can be remediated with alkaline solutions, ultrasonic cleaning, and soda ash or dry ice blasting.
  • Protein residues from burnt meats in kitchen fires leave behind pungent, greasy soils, which technicians can remove with enzyme digesters. 
  • Odor control tools like thermal foggers eliminate soot-related malodors by chemically binding with smoke particles to eliminate associated smells.

If the property is wet from fire suppression, SERVPRO technicians can deploy drying equipment and implement necessary demolition tasks to save the structure and prepare it for rebuilding. Crew members can also take care of build-back tasks like hanging new drywall, carpet installation, tile floor repair, and repainting. 

Call (978) 486-9868 for 24/7 "Like it never even happened" restoration services from SERVPRO of Marlboro / Concord.

Restoring Areas Impacted by Commercial Water Damage in the Historic Sites of Concord

4/26/2022 (Permalink)

House Reflection On Water Historic Homes in the Concord Area Deserve Water Damage Restoration from SERVPRO

SERVPRO Provides Quality Restoration to Unique Structures Post Water Damage

Maintaining a historic site requires many resources. When something damages or threatens to harm the integrity of such locations, immediate action is required. Sometimes, however, the damage is not genuinely evident until after it has already occurred.

When a historic site in Concord has developed commercial water damage, it is imperative that all signs of the loss be removed. SERVPRO has the know-how to complete any size job in any setting imaginable, including historical ones that need to be restored to a specific time period. We know that your site needs to remain authentic for aesthetic reasons relevant to visiting guests and continued registry inclusion.

Water damage can affect historic buildings and sites similar to modern buildings and homes and unique ways to the historic sites that remind our youth of their heritage in a unique, hands-on, tangible manner. Because of the requirements of many sites to remain authentic in areas that are not typically visible and those areas, we always stay in close contact with administrators of such places. We want you assured that we understand that these locations are unique and irreplaceable to our country.

A significant aspect of removing water damage is to stop any additional water from entering the site and creating future damage. We can take any contents at the site to a safe and dry location, mitigating or preventing harm to these items.

If anything within the contents is already damaged, we can work with you to determine each type's best course of action. SERVPRO's IICRC certified technicians are trained to clean under unique conditions, such as leather items like saddles that might need to be cleaned of mold but have any patina left in place, documents and books may need to be dusted off and vacuumed of dust and other debris. Clothing may need to be simply aired out in the sun. However, at all times, we make it a point to listen to our customers about how to proceed.

SERVPRO of Marlboro / Concord knows the climate can be harsh in our area and that it can bring unique challenges to any location when it comes to water damage. Call us at (978) 486-9868, any time, day or night, weekends and holidays included, as we are always available.

Handle Your Wet Basement Issue Quickly In Your Marlborough Home

4/26/2022 (Permalink)

Mitigtion Tubes Drainage Systems Protect Marlborough Basements and Foundations from Flooding Damages

SERVPRO Offers Solutions to Flooded and Damp Basements

As if the severe weather passing through Marlborough was not enough, improperly waterproofed foundations can allow moisture and water through cracks and mortar joints that were not full. Your basement should not be permitted to stay moist or wet, though, because several potential problems could arise.

When you have flood damage in your Marlborough home, many people weigh all of the things that they have stored in the lower levels of their home that could become irreparably damaged by the presence of pooling water. The possibility of flooding from torrential weather could be a distinct possibility if your foundation has already become compromised. Even smaller amounts of water penetrating the inside and entering your basement could spell trouble in this case.

If you notice that the walls of your foundation are wet following a moderate rain shower, this is something that you need to correct as soon as you are able. The problem with the foundation is going to get worse, as the presence of water erodes even the most durable of mortar joints without adequate waterproofing. The best thing that you can do is to call our experienced and reliable SERVPRO team of technicians to assess the problem and get to work quickly on a solution.

As you know, storms can pop up at a moment’s notice. With this being a distinct likelihood, the longer you wait to fix a foundation problem, the more wet basement issues you have. Our SERVPRO professionals can address precisely where the water is penetrating and coat the area with hydraulic cement and masonry cement to successfully stop water from getting in. Then, the restoration process involves pulling moisture from the air using dehumidifiers and thoroughly drying up the presence of any lingering water that got inside before the holes were sealed. These steps go a very long way in preventing the possibility of mold growth in the basement of your home.

Foundation leaks are not entirely uncommon in Marlborough homes, but it is something that you should address as soon as you can. Give SERVPRO of Marlboro / Concord a call. You can reach us anytime at (978) 486-9868.

A Rewarding Career with SERVPRO of Marlboro / Concord

4/18/2022 (Permalink)

let's connect, SERVPRO logo Let's connect for a rewarding career at SERVPRO of Marlboro / Concord.

Since first opening our franchise doors back in 1998, we have worked hard to build our team around trustworthy and driven individuals with an aptitude for restoration work and a willingness to learn this intricate trade. In the decades we have been serving Marlboro, Concord, and the surrounding areas, our competent and respectful team of professionals has helped us achieve the prestigious Millionaire Gold for Outstanding Sales Performance award six times.

Helping Your Community

Because we hire locally and promote from within, our roster is full of those who call our primary service area home. This helps us to have greater compassion for our neighbors and our communities and ensure that we take the necessary steps to help them through traumatic events as they occur. This same love for the region we seek to instill in our employees encourages our SERVPRO team to sponsor events like the Walk for Cancer and support organizations to help veterans and the homeless.

Extensively Trained

To continue providing customers with knowledgeable and experienced technicians, all production professionals must undergo extensive training specific to particular niches of restoration and recovery. Cross-training is encouraged to create well-rounded technicians and later management. Water, fire, mold, and biohazard cleaners and restorers receive training through organizations like:

  • OSHA – Occupational Safety & Health Administration
  • IICRC – Institute of Inspection, Cleaning, and Restoration Certification
  • ABRA – American Bio-Recovery Association
  • NORMI – National Organization of Remediators and Mold Inspectors

Earn While You Learn

Our roster's trained production technicians and positions come with competitive industry pay and benefits. We offer health insurance, including dental and vision, and perks like paid vacations, generous bonuses, paid holidays, and incentive programs. These are available to you as you still learn and grow in your respective restoration niche.

Join a National Brand

SERVPRO is a restoration industry leader in the area and throughout the country, making our training programs thorough, direct, and designed to produce top-quality talent to help our customers. We continually wish to grow our team and begin training the industry's future. We are currently seeking:

Crew ChiefThe Crew Chief position is ideal for someone with some management experience. Much of this role involves ensuring job flow, completing the necessary documentation, keeping the field technicians on task, and monitoring the progress of restoration performances. Crew chiefs are trained and expected to perform set sales and marketing actions during and before restoration work begins.

Production TechnicianThe production technician is our operation's 'boots on the ground.' They get tasked with the cleaning, restoration, and relocation jobs after disasters. Technicians must complete the necessary training to gain accreditation in a recovery niche and complete related mitigation and restoration actions promptly after the first notice of loss from the customer.

Want to join up with our SERVPRO crew? Give our SERVPRO of Marlboro / Concord office a call today at (978) 369-8003.

Recovering From Fire Damages To Your Concord Home

3/22/2022 (Permalink)

Couch on Fire Don't Get Caught Sleeping on a Burning Sofa in Your Concord Home--Call SERVPRO for Cleanup

SERVPRO Provides Proven Methods for Smoke & Fire Cleanup and Recovery

Faulty wiring in your Concord home has left you with a substantial loss. While you consider all of your options, facing the devastating damage, you are not sure what to do next. The local fire department responded quickly, which allowed you to be able to keep a significant portion of the house untouched by the damaging blaze. Still, now you have to figure out how to restore that affected area to your pre-damaged condition.

There are many times that this kind of disaster is unavoidable. If you are dealing with fire damage to your Concord home, you might be curious about what you can do. We at SERVPRO have spent years dealing with all manner of fire damages, from structural fires down to small kitchen blazes that sprung from faulty appliances or unattended cooking. While each case might prove very different, our team approaches each one with the same care and consideration that serves as the foundation of our reputation.

Our thoughtful approach starts with the understanding that this is the one place you know and love, and your home is vital to you. This knowledge makes your home vital to us as well. That is why when you call, you are not asked to wait. Someone is dispatched to respond and begin putting together a plan to restore the damages you have experienced right away, pending contractual agreement. Our emergency team can clean up the mess, remove the lingering odors, and restore the damages.

Depending on the severity of the incident, there could be some items in your house that just cannot be restored. However, most affected areas can usually be cleaned and returned to pre-damaged condition. Cleanup goes beyond the scrubbing of the walls with our equipment to remove soot. Still, it also involves concentrated restoration efforts on heirlooms, electronics, furniture, drapes, and flooring.

Removing the lingering smell is something people want to do the most. Even if the house remains someplace you can live after a damaging fire, the smoke and burning smell can often make it uninhabitable. Our high-tech SERVPRO equipment comes into play at this point. With fogging systems, deodorizing sprays can react with the odor molecules and neutralize them. Instead of masking the scent, this process ultimately removes the molecules that caused the odor in the first place. For large fire damaging events, we can set up air scrubbers and ozone machines to change the chemical composition of the odorous compounds and render them odorless.

Our emergency mitigation team is always on call if you require fire restoration and odor removal services. Reach out to SERVPRO of Marlboro / Concord by calling (978) 486-9868.

If An Appliance Leaks In Your Concord Home You Need To Call Our Experts

3/10/2022 (Permalink)

Contact Us Call SERVPRO of Marlboro / Concord for effective and rapid water removal services at (978) 486-9868.

Get Quick Water Removal Services For Your Concord Residence After An Appliance Leak

Coming home to find that your living area or basement is soaked with water from a leaking appliance like a washing machine, water heater, or air conditioner is irritating. Such leaks can ruin your house and its contents. Water can damage porous materials like carpets, insulation, and wood by warping or shrinking them. When a leak happens, you need to find its source and stop it.

You also need to remove the water and fix the damage in an expedited manner to prevent further destruction to your hardwood floors, walls, carpets, and other items. With water intrusion, the best way to minimize damage is to hire professionals who provide water removal services in Concord. The minute you notice water in areas it should not be, you can contact SERVPRO franchise professionals to help you with the cleanup process. Our Water Damage Restoration Technicians (WRT) can remove the water quickly and dry the affected areas thoroughly.

There are different water damage categories, and we classify them according to severity. The severity varies from clean to gray to black. A big concern with appliance leaks is that the soaps and detergents you use daily contain chemicals that diminish the quality of your flooring if they sit too long on it or if you do not clean them up properly. Clean water becomes gray water, and gray water turns into black water the longer it remains on a surface.

If the leak was significant and water spread to different rooms of the house, our crew can use powerful pumps to extract the water. Our extractors have three major components: a heater, pump, and vacuum. These three components remain in use when cleaning carpeting and upholstery. It's also crucial to identify all the moisture and remove it. Our SERVPRO crews have advanced moisture detection tools that can locate water pockets, including:

  • Thermal hygrometers
  • Moisture meters
  • Moisture sensors

Our experts can use dehumidifiers and air movers to remove the moisture that could be on the floors, walls, ceilings of your house effectively to prevent wood rot and stifle the possibility of mold infestation. Our intention in every water removal job is to return a house to the condition it was in before the leak.

If you experience water damage from an appliance leak, call SERVPRO of Marlboro / Concord for effective and rapid water removal services at (978) 486-9868. We're Faster to Any Size Disaster.

Concord Fire Damaged Property Owners Rely on SERVPRO for Advice and Cleanup

3/4/2022 (Permalink)

Flames House Fires in Concord Need Special Cleaning--Call SERVPRO

Take Advantage of Quality Fire Damage Restoration Services Available Throughout The Concord Area

Many Concord area homeowners try to take things into their own hands after experiencing a fire. It is understandable; you want to get back into your property right away and check all of the damage to your property first-hand. However, by doing things your way, you often make things worse and cause additional damage that might have otherwise been avoidable.

Before entering your fire-damaged Concord home after a significant event, contact a professional restoration company to accompany you. The right company can address many of your concerns after a fire and make sure that you and your family avoid lingering hazards. They can also stop you from unknowingly damaging specific areas, taking the proper precautions to protect your damaged property after a fire.

SERVPRO technicians help you understand how important it is to stay off of the carpeting, furniture, and upholstery items in your home. Handling these items the wrong way can trap soot, dirt, and other particles, making them even harder to restore. You never want to move into and out of affected areas without protection.

SERVPRO’s fire damage restoration team uses a variety of personal protective equipment to avoid transferring fire damage from one item to another. Rubber gloves, boots, respirators, and helmets help protect workers against the possibility of danger while also protecting the contents of your home from further damage.

It is far too easy to drag contaminants with you, without the proper precautions. Never use your ventilation system after a fire. The filters require changing, and the registers and ducts should always receive a close inspection before use. Do not try to wash or clean anything yourself; every time you do, you take the chance of further damaging walls, appliances, electronics, and personal belongings that your SERVPRO professional can easily restore.

SERVPRO of Marlboro / Concord has IICRC-industry certified technicians available 24-7 to provide you with the cleanup and restoration services you deserve. We have the training, equipment, and resources to get your property back to normal in a quick, efficient manner. Please, call our staff for help today at (978) 486-9868.

Marlborough Water Damage Repair Should Not Be a DIY

2/24/2022 (Permalink)

Water On Floor The first step to resolving water damage is calling your local trained professionals at SERVPRO.

SERVPRO is There for Professional Water Damage Repair Work in Marlborough

Even when you fancy yourself to be a handy homeowner that is used to DIY, there are many dangers and downfalls involved when you tackle water damage on your own. Water mitigation calls for careful attention to all areas with hidden moisture so that you are not running the risk of mold development. Not only can black mold potentially cause health effects, but you also have to think about the added costs for the secondary damage it creates. Rather than trusting water restoration to a DIY, you can look to our IICRC-certified technicians at SERVPRO!

We understand there are multiple factors to consider when performing water damage repair in Marlborough. For example, handling any restoration without using PPE and quality equipment sets you up for failure from the start. These are just some of the reasons why we know we are your best answer when it comes to your water damage, drying, and repair needs:

  • Structural Concerns – Whenever water damage takes place, it compromises the structural integrity of your ceilings, flooring, and walls. Drying without dehumidification will also allow moisture to stay trapped in these areas. We bring commercial-grade equipment for moisture detection, drying, and dehumidification to ensure results.
  • Contaminated Floodwater – Whether you have category one clean water flooding your interior or not, there may be a chance where it comes into contact with chemicals and other elements. If the water turns into gray or black water, you need to take special precautions. We know how to treat each situation, whether interior or exterior flooding is causing problems within your home.
  • Controlled Demolition – Even if you know how to fix a few things around your house, special techniques are called for when it comes to water damage repair and restoration work. We use highly-skilled contractors for flooring repair, carpet replacement, hardwood flooring issues, new drywall, and more.

Are you ready to ensure your property is “Like it never even happened.” We are available at SERVPRO of Marlboro/Concord whenever you require water damage repair. Call now to dispatch our team by dialing (978) 486-9868.

We Can Handle Fire and Odor Damage In Your Marlborough Home

2/13/2022 (Permalink)

Call now! Fire damage restoration for your home is an easy task for SERVPRO. We will be on-site within 4 hours of the initial call.

Fire and Odor Never Win in Marlborough Homes That Use SERVPRO

One thing about the aftermath of a fire in a home, homeowners do not have to resign themselves to living with the slight odor of fire damage. With proper applications, the eradication of smoke odors is entirely possible.

There are many levels to accomplishing complete removal of damage from the fire and smoke odor in Marlborough homes. SERVPRO technicians use different methods to achieve this. There are several contributors to the foul odors in the house.

Removal of Charred Items

SERVPRO technicians inspect each item as they go through the property and remove items too burned for restoration. This action assists in substantially lessening the smoke odors. Controlled demolition actions help reduce scents and prep the property for any needed repairs or reconstruction.

Scope the Property for Water Damage

Water does well to extinguish fires; however, unless rapid cleanup efforts occur, it also has the potential to amplify the damage to the property. The technicians use water extraction equipment and drying as needed, along with ventilation to lower odors in the home.

Hand Removal of Smoke Damage

Careful testing to determine the best cleaning methods on surfaces and objects requiring smoke residue removal. Technicians utilize both dry and wet cleaning processes as needed for the best outcome. In cases where painted walls contain soot and elimination is not possible, the technicians seal the wall ready for priming and painting.

Techniques for Smoke Odor Removal

Depending on the level of odor control required, technicians choose from different treatments. For slight odors, time-release gel pellets are a good choice. When more robust scents remain in the home, technicians commonly use devices such as hydroxyl generators, air scrubbers, or thermal foggers. Both hydroxyl generators and thermal fogging work to eradicate odors at the molecular level and work even against deeply embedded odors.

SERVPRO of Marlborough / Concord at (978) 486-9868 has both extensive experience and the equipment to remove fire and odor and restore your home to its pre-fire condition. “Like it never even happened.”

How Can Gutter and Downspout Maintenance Help Homeowners Avoid Water Damage?

2/6/2022 (Permalink)

SERVPRO logo When water causes damage to your home, SERVPROs team of water damage mitigation specialists will have it under control A.S.A.P. Call now!

Wet Basements Compel SERVPRO Professionals to Look Up When Concord Residents Call for Water Damage Repair.

You understand why a basement takes on water during a torrential rainstorm but remain mystified why even a gentle rain results in seepage and puddling in your Concord home. Contacting us for a professional evaluation can shine some light on the problem. Still, you might be surprised that we go topside on your house to see if our suspicions are correct.

What Is the Connection Between Foundation Water Damage and A Building's Roof?

The roof of nearly every structure has a water collection and drainage system installed to avoid the need for water damage repair. In Concord, as in most areas that see significant precipitation, the system consists of gutters and downspouts. The trough-like gutters attach to the roof edge's underside and are canted to facilitate the flow of rain or meltwater toward the downspouts that link with the gutters at intervals to drain the fluids from the gutters to the ground.

Isn't the Main Purpose of Gutters to Protect the Roof and Upper Levels?

Well-maintained roofs protect the entire dwelling. Their design urges water to be shed without entering the building. Suppose the water merely sheets off the roof edges. In that case, it pounds down on the ground immediately adjacent to your home's foundation. SERVPRO looks for signs of uncontrolled rain flow off your home when assessing the source of basement water damage needing repair:

  • Erosion of the ground around your home, especially if a "ditch" is visible parallel and just beneath the roofline 
  • Visible seepage is seen in the interior coming through the walls of the foundation into the basement or lower level
  • Detection of water-filled cells in cinder block construction 
  • Detection of water in cavities between the foundation and building materials such as drywall or paneling

How Can Gutters and Downspouts Be Repaired or Improved?

  • Replace rusted or damaged gutters, and consider increasing the width of the gutters to handle more water
  • Ensure the gutters fasteners are engaged and replaced with new fittings if necessary
  • Check that the gutters tilt down toward the downspouts
  • Clean out leaves, roofing coatings, twigs, and other debris, especially in the fall
  • Add extensions to the end of downspouts to drain the water at least 10 feet from the house

SERVPRO of Marlborough / Concord can repair water damage due to any source. Still, we also work with homeowners to avoid future damage through proper system maintenance. Call us at (978) 486-9868 to repair current foundation water damage and arrange gutter and downspout upgrades.

Flood Damage You Can Count on After a Storm in Marlborough

1/25/2022 (Permalink)

SERVPRO state of the art sign SERVPRO IICRC certified technicians use the latest technology and equipment for every flood damage restoration service.

SERVPRO is Here for Storm Flood Damage to Restore Your Marlborough Home

A flooding event at your Marlborough property calls for more than traditional water removal services. Floodwater contains any number of contaminants that pose a potential threat to anyone that comes into contact with it. SERVPRO has the best protocols in place to dive in for any flooding you need to address after recent storms roll through the area.

Emergency services from SERVPRO get you the flood damage help you need in Marlborough. We have a detailed process that involves:

  • Scoping your interior
  • Evaluation of materials and possible contaminants
  • Protecting your structure as well as contents
  • Ensuring the work environment is safe
  • Putting containment measures in place
  • Rapid water extraction
  • Structural and contents drying
  • Cleaning, deodorizing, and sanitizing all surfaces

Not only do we respond within hours of your call for storm flood assistance, but you can also rest assured knowing you have certified technicians on the job. We feature a team certified through the Institute of Inspection, Cleaning, and Restoration Certification. Not only that but our proven methods and the drive to restore versus replace helps to keep your costs low and lessens the time involved for your project.

Contaminated Water Damage Protocols

Our team wears PPE as we work, including full-body suits, gloves, boots, eyewear, and respiration equipment. We also take extra measures to limit contamination by spraying EPA-registered disinfectants on impacted areas. When groundwater is flooding into your home, our team may also use rakes or shovels to remove silt and other debris.

Your contents, furnishings, and other belongings that came into contact with floodwater also get assessed. We determine whether or not we can decontaminate and restore, or the items must get replaced.

Flood damage to your home is stressful, but the crew here at SERVPRO of Marlboro/Concord makes it easier. Whether you require our restoration assistance day or night, we can mobilize our Green Fleet after you call us at (978) 486-9868.

The Best Approach to Address Mold in the Attic at a Marlborough Home

1/17/2022 (Permalink)

Got mold? Mold remediation for your home is no DIY project. SERVPRO techs use the latest technology and equipment for every size disaster.

SERVPRO Can Help You with Protective and Restorative Solutions against Mold Damage

The development of mold in the attic is challenging compared to other house sections. Removing it isn't easy, and in many cases, it can remain hidden for a long time. For many people, the discovery of mold contamination only comes when doing something else, such as spring cleaning, which increases the inconvenience.

With the right plan, you can avoid many of the inconveniences that mold in the attic of your Marlborough home can present. For instance, instead of accidental discovery, you can schedule annual checkups ensuring that you do not have to stop other activities to address the problem. SERVPRO provides certified Applied Microbial Remediation Technicians who can help perform such inspections non-intrusively. You can also check for signs that indicate attic mold at any time.

Simple signs of trouble in the attic include:

  • A hot and stuffy attic
  • Black discoloration of wood in the attic
  • Wet attic insulation
  • Water dripping from ceiling fixtures like light and fans

Restoration should address the existing contamination and find long-term solutions for the causes. For example, insufficient ventilation is a common cause of mold in attics. The most likely reason is blocked soffit vents. Moisture from minor roof leaks can also wreak havoc if it goes unaddressed. Our SERVPRO crews can identify these issues during an annual inspection or when addressing existing mold.

Most of the surfaces in an attic are covered with porous materials like unfinished wood and insulation, which increase the remediation challenge. Removing all contaminated insulation is a crucial step. Our SERVPRO technicians can handle removal easily since we have large insulation vacuums. Cleaning unfinished wood is challenging, especially since you cannot use water. One effective solution for this is blast cleaning with soda or dry ice.

SERVPRO of Marlboro / Concord readily provides solutions that address mold in the attic, "Like it never even happened." Call us at (978) 486-9868.

Crucial Considerations When Handling Water Damage at a Concord Premises

1/9/2022 (Permalink)

SERVPRO job site SERVPRO commercial damage restoration services are what you need. We will be on-site within 4 hours of the initial call.

Professional Water Restoration by SERVPRO Is Based on Convenience and Efficiency

Water damage affects structural materials and contents indiscriminately. However, a procedure approach is necessary when responding to such an incident to ensure a satisfactory outcome. Proper planning also helps improve time and cost management.

Responding to water damage at your Concord premises means handling processes such as removing any water pooling in the premises, drying wet materials, and cleaning or rebuilding and refinishing any deteriorating structural parts. Ensuring you have the right resources or involving a professional like SERVPRO is essential when managing such damage.

Some crucial considerations include:

  • Whether there are enough restoration equipment
  • Whether there are enough people to handle restoration
  • Whether appropriate site management resources are accessible

Water readily spreads over vast areas through gravitational flow, evaporation, or wicking through materials. Containing widespread damage takes more than one unit of each restoration equipment. For instance, every 70 square feet of wet flooring requires an air mover unit to dry. If it is a wall, an air mover is necessary for every 150 square feet. Other equipment such as dehumidifiers and water extractors are also subject to their unique coverage requirements. So it would be best if you considered whether you have sufficient equipment before attempting a restoration.

Human input is necessary when managing moisture damage. Having enough people to tackle different tasks is essential. Also, the training of these individuals matters. All members of the SERVPRO team handling the damage at your premises are IICRC certified so that you can expect better water removal, structural drying, and cleaning of the premises to sanitary levels.

After the damage from water intrusion, your facility needs proper management to avoid clutter and hazards. It would help if you evaluated whether you have the necessary site management resources before starting restoration.

Some useful site management resources include:

  • Portable storage units
  • Trash cans for waste management
  • Safety signs such as wet floor signs

SERVPRO of Marlboro / Concord helps you respond to water damage confidently since we have the resources to resolve it "Like it never even happened." Call us at (978) 486-9868.

What Companies Can Help me with Water Removal Services During the Winter in Marlborough?

1/3/2022 (Permalink)

SERVPRO equipment at work in kitchen Storm and flood damage restoration services by SERVPRO are second to none. Call now for fast and immediate service.

SERVPRO Can Conduct Water Damage Repairs in Marlborough During All Seasons

In the wintertime, cold temperatures and snowstorms can create issues that could cause water to leak into the interior of your home. For example, an ice dam could cause your roof to leak, or frozen pipes could break and cause moisture to pour into your house. However, if you can notice either of the incidents occurring right away, you might be able to minimize the extent of the damage caused.

Whenever your home in Marlborough suffers from frozen pipes and ice damming, the longer the issues go untreated, the worse the damage can become. When the weather is cold or a snowstorm has just struck, it is a good idea to check your roof and inspect your water lines for freezing. If you notice that water isn't draining off of your roof, or you find some section of water pipes that seem cold, there are some things you can do to prevent severe damage.

One way you can tell if an ice dam has formed on your roof is if you see a lot of icicles forming in one spot of your roof. If you notice a significant amount of ice forming around your gutters, it is a wise idea to put a fan in your attic and blow cold air towards the leak. The air will freeze the water in its place so that the leaking stops.

If you find a section of your pipes that seem frozen, you can take a hairdryer to heat the cooler areas. If the frozen section is large, you can set up a space heater to heat the areas around the frozen pipes.

If you still have a leak despite your prevention efforts, SERVPRO can help. Our highly trained team can provide fast, 24/7 service and assist you with the following:

  • Black Mold Inspections
  • Applied Structural Drying (ASD)
  • Water Extraction
  • Water Damage Repairs

If you notice a crack while heating up frozen pipes, call SERVPRO of Marlboro & Concord at (978) 540-8298.

Prioritizing Your Concord Business After a Water Damage Event

12/15/2021 (Permalink)

Here to Help SERVPRO techs are prepared for every commercial damage restoration service needed for your building. We are here to help.

We have money and time-saving mitigation strategies to protect Concord office buildings after water damage.

Water damage can occur in hundreds of ways, making the response of experienced professionals critical to evaluate the damage and determine the ideal restoration approach to help. With a 24/7 response of water damage restoration professionals, we can begin mitigation and emergency services as they are needed in commercial properties throughout Middlesex County.

Containment of the Damage Area

The need for water mitigation in Concord office buildings and facilities varies from one site to the next. We strive to provide immediate emergency services to prevent the situation from getting worse, such as moisture migration into otherwise unaffected building areas. Therefore, containment is a critical element of the mitigation we provide.

Repairs Wherever Necessary

We can also help with repairs and reconstruction your property might require after water damage exposures with a general contractor license. Office buildings can have many points of structural deterioration after prolonged saturation, so our experienced team can help with replacing or repairing:

  • Plumbing
  • Ceiling materials
  • Flooring
  • Fixtures

Clearing Surface Water and Moisture

Removing any standing water or surface moisture is critical to protect the property from greater harm. Often, standing water is not always present enough to require submersible pumps. Instead, we rely on traditional drying methods like toweling and mopping or the application of wet vacuums where some pooling exists.

Our professionals will waste no time in protecting whatever is possible in your office building after water damage. In these situations, urgent responses are critical. We provide direct mitigation for water exposure throughout the building, beginning as soon as we arrive. Our SERVPRO of Marlboro / Concord team is available 24/7 to help at (978) 486-9868.

What Should Restorers Prioritize After Flooding in Concord Properties?

12/8/2021 (Permalink)

SERVPRO logo Storm and flood damage restoration services by SERVPRO are second to none. Call now for fast and immediate service.

Our team understands the urgency to protect a Concord home after flood damages.

Flooding can be an overwhelming situation for area homes. Our objective is to provide fast and efficient mitigation of these situations to protect your residence as much as possible. There are several focal points to this effort.

Creating a Safe Work Environment

The utmost priority of restoring flood damage and Concord homes is creating a safe space for technicians to work and occupants to live if not displaced by the emergency. A careful and complete property evaluation identifies safety hazards like structural weaknesses, shock hazards, and possible contaminants.

Relocating Contents and Keepsakes

When your personal belongings are in the path of damage, we must work fast to relocate these items to a safer portion of the property. In some cases where floodwater damage has already occurred or exposure to contaminants threatens these possessions, off-site recovery and restoration are recommended. At our SERVPRO facility, we offer:

  • Drying
  • Surface cleaning
  • Disinfection
  • Deodorization
  • Safe storage

Water Removal Services

Clearing standing water after a flood is a priority of our SERVPRO team. Mitigating loss relies on removing pooling water and any debris or solids caught in it. This process can include tools like wet vacuums, trash pumps, and carpet wands.

Cleaning and Disinfection

Another priority of our responding technicians will be cleaning exposed services that do not require controlled demolition. Disinfection is a critical aspect of flood recovery, especially when contaminants could be present in the environment and demand the attention of qualified personnel to protect the property and its occupants.

Knowing what is most important when flood damages occur can focus restoration efforts to prioritize the needs of the customer and the property. We carefully evaluate the conditions of specific affected materials and determine the best preservation approach based on our findings. Our SERVPRO of Marlboro / Concord team is ready to help right now when you call (978) 486-9868.

Eliminating Floodwater in Low-Accessibility Areas of Marlborough Homes

11/26/2021 (Permalink)

Storm water removal Storm damage restoration services by SERVPRO are second to none. 24/7 365 days a year we are here for you.

Our SERVPRO team has extraction and mitigation solutions for challenging flood damage in Marlborough properties.

There are several familiar places in a Marlborough home that can suffer flood damage. As overwhelming as natural disasters might be, we can provide fast and efficient service wherever the affected area might be.

Attic Flood Damage Removal

When flood damage to Marlborough homes occurs in the attic, this often indicates roof damage and repairs needed. Removing standing water that results from these vulnerabilities can use multiple approaches such as:

  • High-pressure pumps
  • Wet vacuums
  • Toweling

Clearing Floodwater from Unused Basements

Basements are the lowest space in the house, making them likely candidates for pulling floodwater when natural disasters occur. Addressing these concerns begins with choosing the appropriate extraction device to overcome pooling water on the concrete floors. Not only does our team have to manage the efficient removal of water, but we must also overcome the distance to reach this lower level of the house without a reduction and discharge force. This process relies on tools like:

  • Truck-mount pumps
  • Trash pumps
  • Wet vacuums

Extracting from Low-Clearance Crawlspaces

Crawlspaces can be a common place for flood damage as well, as this small opening beneath the main floor of your house can be an ideal penetration point for rising floodwater. Removing the water from this limited area can be challenging and ultimately require a combination of extraction devices like truck-mount pumps with attachments and wet vacuums for more inaccessible areas.

There are many confined or challenging spaces that could slow efficient restoration and mitigation of flood damage. We can address these concerns quickly and mitigate loss for homes and businesses with the appropriate equipment and tools. Our SERVPRO of Marlboro / Concord team is ready to help 24/7 at (978) 486-9868.

How Do I Restore My House After Fire Damage?

11/12/2021 (Permalink)

SERVPRO logo SERVPRO techs use the latest technology and equipment for every fire damage restoration job. Our goal is to have your home back to preloss conidition

Let SERVPRO Restore Your Littleton Home 

Restoring your Littleton property is a multi-tiered process. Our technicians scope the damage to determine your needs and for insurance purposes. You might face water damage if there were firefighting efforts along with deodorization and extensive cleaning. It is an arduous process. However, our technicians are well trained in restoration based on individual needs.

What is the Difference Between Structure and Contents?

To best understand the fire damage restoration process in Littleton, it is vital to know some of the terminologies. The structure of your home is the permanent parts of your house, such as the walls, flooring, and ceiling. The structure includes building materials such as drywall, lumber-like studs and sheathing, exterior coverings, system components like electric and water, tiles, and more. On the other hand, contents consist of everything else within your home, including appliances, furniture, and other personal belongings.

What are the Methods of Structural Cleaning?

  • Washable: These materials can sustain wet cleaning with both water and cleaning agents such as Wall Rinse and Industrial Cleaner.
  • Non-Washable: These materials cannot sustain wet cleaning. Water and cleaning agents would create smearing and push the residue deeper into porous surfaces. For non-washable materials, technicians use dry brushes or vacuums to remove residue.

Different fires produce different types of residues. For instance, protein fires, usually in the kitchen, create a sticky residue that requires special attention, such as a dry solvent cleaning agent to remove the residue. The type of surface also determines whether or not the material is washable or non-washable; more porous surfaces tend to absorb a more considerable amount of residue, making it more difficult to remove using dry methods.

For assistance after a fire, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We make it, "Like it never even happened."

What Happens When Floor Drains Fail in Your Concord Basement?

11/5/2021 (Permalink)

Here to Help SERVPRO IICRC certified techs have the training and experience in all phases of storm damage mitigation. 24/7 365 days a year we are here for you.

Flooding Can Become a Substantial Threat When The Water Cannot Get Sufficiently Drained From The Property.

Basement flooding has been a common problem for the Concord area for generations. As many potential solutions exist to waterproof basements and prevent further exposure of these subterranean levels, hydrostatic pressure and other forces can still permit water penetration under the right conditions. Water diversion equipment and fixtures like floor drains are vital to reducing the probability of standing water in this lower level of the property.

When these floor drains and diversion tactics become clogged or blocked, flood damage in Concord homes becomes inevitable. Natural flooding can introduce multiple types of debris and solids to your house, making the blockage of floor drains more likely than you might think. Once this grating becomes covered, water can begin pooling based on the severity of the house's flooding conditions. The solution is to pursue effective flood removal solutions that can also address circulating debris and solids in this standing water, such as:

Should I Evaluate if Water Diversion and Removal Tactics Are Working?

While your methods of moving water from your basement level might be useful for the past several decades, changing conditions and the degradation of the property itself might require a more direct approach to relocating penetrating floodwater. If drains are not working as they should, you might consider installing a sump pump and the grading of your basement floor or installing pipe and trenches to direct water to this constructed pump pit.

Flooding can sometimes happen without much warning and overwhelm water diversion pathways installed in the lower levels of your property as the floor drains. Our SERVPRO of Marlboro / Concord team can help with both the restoration of this damage to your house and long-term solutions to more effectively prevent flooding in the future. Give us a call today at (978) 486-9868.

Efficient Cleaning Solutions for Smoke-Damaged Marlborough Homes

10/27/2021 (Permalink)

SERVPRO's "Like it never even happened," slogan in kitchen. Fire damage restoration is no easy task. Call SERVPRO and let their trained technicians handle all the work for you.

We Provide Effective Restoration Solutions For Fire-Damaged Marlborough Properties.

Fires can be a devastating force that leaves many surfaces in your home contending with formidable residues and smoke damage. Knowing how to address these concerns and obstacles is a critical offering by our SERVPRO team. We carefully evaluate the situation and choose the appropriate cleaning technique for the material and current conditions.

How Appropriate Cleaning Measures Get Determined

When considering an appropriate cleaning method for fire damage restoration in Marlborough homes, we must choose options that are most likely to remove residues from surfaces without damaging underlying substrates. This approach will vary immensely throughout a property.

Categorizing Contents and Materials by Cleaning Methods

It is not always immediately known what restoration method is best for affected materials. During the job scoping and evaluation phase, we categorize contents and fire-damaged structural surfaces into categories based on how restoration can happen. These include:

  • Washable – This classification indicates materials that can be cleaned and restored using wet cleaning products in our inventory. Water-based products used on the material will not hurt it.
  • Non-Washable – This is a classification for the contents and building materials unable to be wet cleaned. If water-based cleaning products are applied to these materials, additional damages could result. These surfaces must be treated with dry cleaning techniques.
  • Unsalvageable – Classifying between washable and non-washable is unnecessary when structural elements are considered unsalvageable. We note these materials for demolition and replacement rather than restoration. 

Cleaning up your home after a fire damage incident can be a large undertaking, but one that our SERVPRO of Marlboro / Concord team is prepared to manage with our experienced team of restoration professionals. We carefully evaluate the property for the most efficient recovery solutions from surface cleaning to odor removal. Give us a call today at (978) 486-9868.

What Do I Do About the Water Damage Inside of My Marlborough Home?

10/15/2021 (Permalink)

water in kitchen Flooding can quickly damage the flooring in your home. Contact SERVPRO for water removal and remediation efforts.

SERVPRO of Marlborough Can Help You Remediate the Water Damage Inside of Your Residence!

No Marlborough homeowner wants to discover water damage on their property. Home damages of any kind can cause unprecedented stress on the occupants of said house. However, it is a comfort to know that there is professional help nearby all day and all night hours.

Imagine a situation where you come back from a grocery errand and find your Marlborough kitchen flooded with water. The water supply line running to your sink had rusted significantly and finally broke down under the wear of time. Water gushed from the line and soaked the cupboard base, as well as the hardwood floor. It continued to spread and then settled under your fridge and stove. In a short amount of time, your small kitchen floor became sopping wet.

What Might Happen to My Kitchen if I Wait Too Long to Get Help? 

Water damage in Marlborough should be dealt with as quickly as possible. If you swiftly get help for your home, it can help ensure smooth remediation. The longer that excess moisture sits, the more damage can accumulate. Without restoration, excess water can:

  • Cause wooden floor to bubble, swell, crack, and split
  • Wooden vanities and cupboards can absorb water and split
  • Appliances can rust
  • Mold can grow 

Getting help for your home as soon as possible can help ensure remediation costs are as low as possible.

If you can avoid any result of standing water, it would be mold damage. Mold can cause health effects in the individuals living in your home. Furthermore, it can damage any organic materials in your home, such as wooden framing. Should you find excess moisture in your home, it is essential to get help within seventy-two hours to avoid microbial growth.

How Do I Know SERVPRO Technicians Are Well Trained? 

Here at SERVPRO, we always try to ensure our technicians have the newest and latest information. From their first day, our technicians are continually being trained and learning new information. Most of our techs:

  • Are certified by the Institution of Inspection, Cleaning and Restoration Certification (IICRC)
  • Undergo many training scenarios before they get out onto the field 
  • Participate in new training workshops and scenarios throughout their career to ensure they know the latest techniques and technology

Trust SERVPRO to have your back when you are in your time of need. We're always available to help, no matter the day of the week or the time of day.

What Equipment Can SERVPRO Use to Mitigate the Damage in My House?

Our technicians are trained to use many advanced technological devices. To mitigate the damage in your kitchen, we can: 

  • Use wet/dry vacuums and extractors to remove standing water from your kitchen
  • Remove toe kicks and dust-guards to remove water from beneath your cupboards and appliances 
  • Set up drying equipment, such as flood drying mats, dehumidifiers, and air movers, to reduce excess moisture

Flood drying mats can help reduce moisture by pulling water up from the base of your floors, using intense suction. Our technicians can also use air-blasting tubes to provide dry air in tight and small spaces, which are hard to reach. Should mold damage have set in already, we can also use devices such as air scrubbers to reduce the musty smell associated with it.

What If Deconstruction Needs to Happen? Can SERVPRO Do That? 

Occasionally, water damage can, unfortunately, go beyond just remediating it. If porous materials begin to show signs of mold growth, our technicians can: 

  • Make flood cuts to walls that have been affected and soaked by water to minimize mold growth
  • Take apart cupboards and remove any material beyond repair
  • Pull up any flooring which has become too warped 

Our technicians can handle any deconstruction that needs to happen inside of your home. Furthermore, in some cases, we can handle reconstruction too. If we cannot provide reconstruction services, we can help you get in contact with a reputable contractor who can.

SERVPRO can try to help return your home to its pre-damaged state if we use many techniques in conjunction with our advanced equipment. We can find hidden pockets of water with moisture meters and infrared cameras. We believe in doing a thorough job and always want to try and return your home to you, "Like it never even happened."

If you ever find your home in need of water restoration services, get the help you need immediately. Reach out to a representative of SERVPRO of Marlboro / Concord by dialing the number (978) 486-9868. No matter the time of the day, we're available to help you when you need it.

Let's Dine Out at a Marlborough Restaurant Free of Water and Fire Damage Thanks to SERVPRO

10/8/2021 (Permalink)

fire sprinkler SERVPRO professionals are trained to every level of damage to your property.

Sprinkler System Damage to Your Marlborough Restaurant Dining Area

Sometimes disasters that can affect your Marlborough restaurant remain isolated to one area or another. While this might help regarding the efficiency of restoration, it can also put certain items and elements more at risk than even a widespread situation would. Sprinklers are spread throughout your entire restaurant to suppress fires as they start, but when these systems malfunction or become damaged, they can spread high volumes of water through specific regions of the restaurant, such as your dining area. Protecting your investment in this area of your business requires a fast response from trained professionals.

There are many materials within the dining area of your Marlborough eatery that, after a fire, instantly become at risk when also exposed to water damage like a broken sprinkler system allows. This water flow can spread quickly across the floor, saturating carpeting, seating, tables, and booths. If not adequately extracted and dried, these saturated areas can begin to swell and distort, ultimately requiring removal and replacement. Our SERVPRO professionals can respond quickly to emergencies like this with fast extraction equipment and high-powered drying tools.

Smoke odors are never an inducement to good dining, so count on us to immediately place hydroxyl generators for neutralization. 

Fire and Smoke Damage Restoration and Cleanup

From the time that our professionals arrive at your business, we can work on assessing the full scope of the water damage by using moisture detection and thermal imagery. These steps can occur alongside our extraction efforts which would include the use of our portable sump pumps or wet-vacs with extraction wands. We can even utilize our remote-controlled weighted extractor to force moisture from carpeting and subflooring. Hidden moisture can typically be found in the hollows of seating booths.

The line cooking section of the restaurant usually is equipped with a dry powder fire suppression system in the event of flare ups. Water splashing onto hot grills and pots can endanger the cooks and spread the flames to a broader area. This is another specialized cleanup that our trained SERVPRO techs can accomplish to keep your doors open for business. Fire affects different restaurant areas in various ways, and we must be flexible to deploy the right equipment and efforts for an effective fire damage restoration. 

Drying out the damaged areas is not always starting equipment and leaving it to do its job. We must monitor the moisture levels of exposed and saturated wood elements like the booths and some flooring to maintain a specific moisture level. Wood naturally carries a set moisture content, and overly drying can be equally detrimental to the appearance and functionality of the material. 

Many steps are necessary to recover the dining area of your restaurant after a water damage incident. Let our SERVPRO of Marlboro / Concord rapid response team help you make this damaging situation “Like it never even happened.” Give us a call today at (978) 486-9868.

Need Water Mitigation in Marlborough? Think SERVPRO

10/1/2021 (Permalink)

SERVPRO logo over water If you need assistance with a water incident in your home, call on the experts at SERVPRO. We are always here to help!

Can SERVPRO Salvage Material During Water Mitigation of Your Marlborough Home? 

SERVPRO restorers adhere to the S500 guidelines by IICRC during the water mitigation of your Marlborough home. The guidelines identify that the materials exposed to water damage should be cleaned and decontaminated as appropriate. SERVPRO technicians use different techniques to accomplish this and salvage materials that remain in place during water damage. 

SERVPRO techs use a HEPA vacuum to clean dry particles or debris such as drywall dust during water mitigation of your Marlborough home. However, another type of residue and soil often requires a wet cleaning method. SERVPRO techs sometimes use a pressure washer to clean structural components such as walls and floors, especially during flood restoration and sewage cleanup. Another material such as wood and concrete is wet cleaned. 

How do SERVPRO Techs Perform Wet Cleaning During Water Cleanup of Your Marlborough Home? 

Wet cleaning your water-damaged Marlborough home involves using a detergent mixed with water to remove any residue from the surfaces. Technicians usually use a towel to clean hard surfaces such as hardwood floors, tiles, and concrete. 

If the carpets are affected by category two water, SERVPRO techs clean them using hot water extraction carpet cleaning. Cleaning contaminated structures and contents are critical since organic soils can render a disinfectant ineffective. If materials are not clean, they cannot be decontaminated. 

The IICRC S500 guidelines recommend that the restorers use appropriate biocide if the decontamination is not accomplished by cleaning alone. Our technicians use EPA-approved disinfectants to salvage any water-damaged structure during restoration. A pump or an electric sprayer is used to spray the disinfectant solution on the surfaces where it is left for 15 minutes before being cleaned off. 

Call SERVPRO of Marlboro / Concord at (978) 486-9868 regarding any water damage-related query. We are available 24/7 to help you.

What SERVPRO Can Teach You About Fire Damage Restoration In Marlborough

9/19/2021 (Permalink)

SERVPRO fire sign SERVPRO has experienced technicians when it comes to fire damage restoration for your property. You never know what situations occur during a fire.

Steps For Effective Restoration Of Fire Damage In Marlborough

Adequately organized restoration efforts can reverse the effects of fire damage on your property. Fires cause a range of damages and may create conditions for other elements to harm the property further. For instance, when a fire causes a section of the roof to cave in, further losses are likely to occur should it rain before fixing this issue. Restoring damage to your Marlborough property, therefore, requires a multipronged approach. We offer professional restoration services that tackle different aspects simultaneously.

Before the restoration of fire damage in Marlborough starts, it is necessary to evaluate the extent to which the property is affected. Each blaze is usually unique, and therefore it is impossible to tell what is required in a case before evaluating it. The evaluation helps establish how far the smoke reached or how far soot traveled, among other things. There are many hazards in a burnt property, including toxic residues, broken items, and if the fire was very severe, some parts of the structure might be unstable. The person doing the evaluation must take proper precautions. Our SERVPRO team is well equipped with protective gear to handle such a process safely.

House Fire Clean Up

Cleanup is necessary when a fire affects your property. Fires leave many residues, including scorched items, discolored surfaces, and residues on different sections of the property. The air might also be filled with aerosols. These remains must be removed from the property to restore it to preloss conditions. Our SERVPRO technicians can either vacuum or dissolve some of the residues for easier removal. Vacuuming is useful for dry particles loosely attached to surfaces. To remove residues attached to surfaces, we dissolve them in water or other solvents.

Renovating the affected property is an integral part of the restoration. Some of the items destroyed by the blaze can be salvaged through refinishing. For instance, upholstery items might require new covers, while walls can use a fresh coat of paint. When the process is over, a consultation session to find out ways that can prevent future blazes is essential. Based on the evaluations we do, our SERVPRO technicians can make useful suggestions.

The damages caused by fires are easier to address by following the right steps. Contact SERVPRO of Marlboro / Concord at (978) 486-9868 to assist. We’re Faster To Any Size Disaster.

Equipment SERVPRO Uses to Clean Water Damage in Marlborough

9/12/2021 (Permalink)

burst pipe SERVPRO is the team for your commercial building restoration service. We specialize in all phases of commercial damage restoration.

Esporta Commercial Water Cleaning Applications  

Water damage to contents suffered by Marlborough businesses used to be a numbers game played with insurance companies. Conventional cleaning techniques fell far short when confronted with the challenges of Category 2 and Category 3 water, mold, and mildew. Dirty water-soaked inventory or other soft contents were destined for the landfill at least 60 percent of the time, often at a significant loss on the ledger. 

Introducing Esporta 

In the vast spaces of a warehouse or distribution center, even relatively clean water deteriorates if more than a day or two goes by before removal and drying completely. Entities that use offsite storage spaces struggle with a lack of control when commercial water cleaning in Marlborough becomes necessary because of burst pipes or storm damage. By the time the business owner checks on stored items, the damage is often already well-entrenched. SERVPRO’s Esporta washing system gives these businesses a second chance, its programmable hydraulic action gently but persistently eliminating soil, grease, pathogens, fungi, and odors. The final product emerges from the system “food grade” clean, not infrequently in even better condition than before the water loss. 

Dirty Gear? No Worries with Esporta 

Restoration companies like SERVPRO continually dig into filthy water damage scenarios for customers, outfitting our crews in personal protective equipment (PPE) to safeguard against incidental contact with toxic waste. Likewise, firefighters and other professionals who don waterproof gear that gets dirty and exposed to hazardous substances benefit from our Esporta washing system. The machine can handle a wide variety of protective gear and clothing across industries, using easy to program computer coding to clean and disinfect essential turnout gear and PPE. Challenging soils like soot, pathogens, hazardous chemicals, and other contaminants in Category 2 and 3 water are no match for the Esporta. Even safety equipment used in disaster recoveries like hard hats, We always have available goggles and face shields and are ready for use at another emergency after our technicians program the appropriate cleaning cycle.

Prepare to be impressed by the Esporta washing system now used as a valuable resource by SERVPRO of Marlboro / Concord. Call (978) 486-9868 for a consultation on how we can make this technology work for your business.

What Are the Obstacles with Marlborough Basement Flood Restoration?

8/25/2021 (Permalink)

SERVPRO equipment at work. For fast and immediate storm and flood damage restoration, you need the services of IICRC certified techs from SERVPRO. Call now!

Cleaning Up Standing Water in the Basement of Marlborough Homes Requires Immediate Action. 

Flooding is not uncommon for homes in the New England area, so we keep experienced SERVPRO professionals ready to respond to storm damage and flood concerns 24/7. Our team of accredited water restoration technicians can mobilize fast to protect your home when every minute counts. 

Identifying Structural Vulnerabilities After Flooding 

Because flood damage in Marlborough homes can overwhelm the property quickly when penetrating foundation walls and masonry, the initial inspection of the house can show where repairs and build-back are needed. We can seal small vulnerabilities with hydraulic cement and assess if a greater reconstruction effort is necessary to fully address the problem. 

Removing Water from Basement Floors 

Extraction can be a much-needed process after flooding, as much of the water involved comes to rest on the flooring of the basement level. Deep extraction tools target surface water concerns greater than a few inches in depth. Wet-vacuuming with light wands can complete the removal of standing water to begin vital drying efforts.  

Protecting Contents Stored in the Basement Level 

So many homes throughout the Greater New England area have basements that double as house storage for items rarely needed. Contents in the basement level require relocation or cleaning to present irreparable harm when exposed to flooding conditions. When on-site cleaning or relocation is not possible, we have a facility nearby for:

  • Drying
  • Surface Cleaning
  • Deodorization
  • Safe Storage

Flooding can be a devastating event targeting multiple homes in the area simultaneously. With the magnitude of these natural disasters, swift action is often necessary to mitigate loss and protect what matters most. Our SERVPRO of Marlboro / Concord team is ready to help 24/7 to make it "Like it never even happened," at (978) 486-9868.

SERVPRO Offers Marlborough Residents Safe and Secure Biohazard Cleanup

8/14/2021 (Permalink)

Biohazard sign Biohazardous materials are no DIY project. SERVPRO IICRC certified techs are trained and experienced in all phases of remediation.

Effective and Immediate Biohazard Response for Marlborough Properties

Animal infestations, sewage blockage, and crime scenes are among the leading hazardous situations that face Marlborough homeowners that require professional restoration practices. Our team of dedicated professionals has the experience and the safety training to handle threatening situations effectively, working fast to remove the threats present and restore a property to its preloss condition. 

With biohazard incidents, your Marlborough home may become unsafe for you. Our SERVPRO team offers 24/7 response to emergencies to get the restoration process started as quickly as possible to limit the time our customers have to relocate if that scenario presents itself. For either of these scenarios, such as infestations or various crime scenes, many steps must get taken to restore the property thoroughly. 

Biohazard Cleaning Company

One of the reasons our SERVPRO franchise is a wise choice for biohazard restoration is our expertise and training in this industry's niche. We have an entire team of educated technicians who obtained their IICRC certifications for biohazard cleanup and restoration and continue training regularly in safe practices and personal protective equipment designed to keep them and our customers safe. These ongoing educational opportunities offer our clients restoration technicians that are well-educated in overcoming all of the obstacles and potential risks associated with various biohazard cleanup scenarios. 

Even beyond the technicians' expertise, we dispatch to an address, and our customers expect compassionate technicians with the equipment that can make short work of the problem. High-powered vacuums, industrial-strength detergents and solvents, dry cleaning equipment, carpet cleaning tools, and other machines all play a vital role in returning a property to its former condition. We strive to maintain the best equipment in the industry, offering the fastest solutions to traumatic situations that impact your property. 

Regardless of the hazard present in your home, having the right professionals with the training and the equipment to overcome it is crucial. Our SERVPRO of Marlboro / Concord restoration technicians has the safety training and expertise with our industry-leading equipment to help you overcome whatever contamination has affected your home. Give us a call anytime at (978) 486-9868.

How Wet Carpet in a Concord Home Can Create a Much Bigger Disaster

8/5/2021 (Permalink)

carpet and subfloor damaged by water Moisture and water damage carpet is no fun to handle. SERVPRO technicians are IICRC certified and trained for all types of water damage restoration.

SERVPRO Can Restore Water Damaged Carpets If Called Quickly to Your Concord Property

Moisture in carpets and rugs can quickly become a costly and headache-inducing factor for the unprepared. While quick implementation of drying plans and treatments can stop most long-term damage, many homeowners never get the chance to prevent damage early. Instead, they must deal with the effect of a wet carpet in their Concord homes after the water has already soaked in and started to cause problems. Without proper and timely care, these unwanted effects may strike your home's carpeting.  

Color Bleed 

Some types of water damaged carpets in Concord homes may bleed their colors into nearby flooring materials, furniture, walls, and other carpets. Color bleed can not only destroy the carpet in question but also create expensive repainting, refinishing, and replacement tasks elsewhere. The longer a carpet or rug is allowed to remain wet, the more pronounced its color bleed becomes, making quick reactions indispensable in limiting the reach of this type of damage.  

Warping and Shrinking After Water Damage

If the carpet is allowed to dry on its terms, it is highly likely to begin to bend and warp. Tack strips and other objects on the floor may also contribute to rips and tears in the material, creating elements of damage that are not often fixable. Most carpeting SERVPRO replaces rather than restores has shrunk or warped beyond repair. 

Mold Damage

Allowing water to remain past its due in a carpet paves the way for mold growth. Mold grows easily in the twisting, nutrient-rich fibers of most types of carpeting, and ample moisture provides the last piece in the puzzle that allows mold to flourish in your carpet. While SERVPRO technicians are IICRC trained to look for and take care of mold growth should it arise, the best way to conserve costs and prevent further damage to your home is to react quickly to water damage and to avoid mold from getting any chance to grow in the first place.

SERVPRO of Marlboro / Concord is a local franchise of a national company with industrial-grade cleanup and restoration solutions for any damage your home may incur. Call us 24/7 at (978) 486-9868.

Can SERVPRO Remove Mold in the Attic of My Commercial Building in Marlborough?

7/27/2021 (Permalink)

mold spore Any type of leaking water will cause mold if not fixed quickly. Mold remediation services for all commercial buildings are second to none by SERVPRO.

How Can There Be Mold in the Attic of My Marlborough Commercial Building?

Mold colonies can occur almost anywhere in Marlborough commercial buildings, especially where there is sufficient moisture, a food source, and warmth. These ingredients can be found in the attic of commercial buildings as well as residential houses. Small leaks in the roof, dryer vents that exhaust into the attic, and bathroom fans that exhaust warm moist air into the attic from broken exhaust pipes are examples of how moisture sources can contribute to mold colonies forming in the attic.

SERVPRO can send our mold and water damage restoration specialists to investigate the mold in the attic of your Marlborough commercial building. We are available 24/7. We respond in less than 4 hours of your call for assistance.

Your customers or employees may notice a strong, musty odor, which is a good indicator of severe mold infestation in the building. Mold can cause health effects. It is vital to hire experts to protect your building, customers, and employees from being further exposed to mold spores. 

Our team can deploy fast and take the following steps to control the situation:

  • Complete mold inspection of your commercial building
  • Implement negative pressure areas to prevent mold spores from entering other areas of the building
  • Remove contaminated materials and mold from your attic
  • Identify the source of the moisture for repair to prevent a reoccurrence 

Call SERVPRO of Marlboro / Concord for mold in the attic in Marlborough and surrounding areas. We can help 24/7. Call (978) 486-9868.

How Marlborough Homeowners Can Prevent Fire Damage With Wood Stove Safety

7/16/2021 (Permalink)

wood stove in action If you decide to have a wood stove, and you have fire damage issues. Call SERVPRO and let their IICRC certified technicians handle all the work.

Inspections and Cleanings by SERVPRO Can Mitigate Fires

Wood stoves are popular with some homeowners. They provide heat and look attractive and a little bit rustic. A wood-burning stove is comforting and cute, and who does not enjoy the crackle of a real fire? Unfortunately for Marlborough homeowners, wood stoves are also a fire risk. That is why SERVPRO recommends being cautious and taking precautions to keep wood stoves safe. 

There are several steps Marlborough wood stove owners can adopt to reduce the risk of fire damage. It does not take much effort to secure a wood-burning stove and make it safer, thus protecting your home from a potential blaze. 

Proper clearance from surrounding materials is a must. Check the manufacturer’s instructions or get your burner professionally installed to ensure enough space at the front, back, top, bottom, and sides. 

A proper chimney is required. Chimneys should be UL-listed and constructed in such a way as to be safe for use with your stove (lined or double bricked are standard). Do not use an unlined, single brick chimney for a wood-burning stove under any circumstances. 

Good ventilation is a must. Ventilation problems are a leading cause of wood stove-related home fires. The vents connecting the stove to the chimney must be as short as possible, with no more than two ninety-degree bends. Fasten stovepipes securely, and make sure the seams between sections overlap. Improper ventilation can lead to emergency health hazards.

Wood-fired burners require cleaning at least once a year. The stove itself, the stovepipes, and the chimney all need a thorough cleaning. If you cannot do it yourself, call in a professional to do it for you. 

Avoid creosote buildup. Creosote is highly flammable and builds up when the stove burns at a relatively low temperature, thus failing to release combustible gases to the atmosphere, so they stick to the stove and form creosote. You can scrub away some black deposits with a wire brush, but some adhere firm and require a professional chimney sweep. 

Fire and Smoke Damage Restoration

In the unfortunate event of fire damage, SERVPRO’s IICRC-certified technicians are on hand to assist with cleanup. We arrive equipped with heavy-duty cleaning equipment to deal with soot damage and take care of deodorizing your home after cleaning is complete. 

For help with soot cleanup in Marlborough, Concord, and surrounding areas, call SERVPRO of Marlboro / Concord at (978) 486-9868 for assistance.

Prepare Your Concord Area Home Against Flood Damage

7/9/2021 (Permalink)

SERVPRO logo Flood damage restoration services by SERVPRO are top-notch. We will be onsite within 4 hours of the initial call.

SERVPRO Gives Tips and Flood Damage Cleanup to Concord Homeowners

Floods can develop slowly, making a homeowner feel helpless as they watch. Water begins spreading over land when rivers and waterways overfill, gaining access to homes caught within the floodplain.  

There are several types of flooding that might affect your Concord area home. Flood damage affects your home and its surrounding environment, occurring any time of the year. Severe storms can even bring flash floods to the area that give you little to no warning and cause massive damage.  

Floodwater itself can be highly hazardous, taking as little as 6 inches of fast-flowing water to knock a full-grown human off their feet. A flood can disrupt public and personal transportation by cutting off roads, railways and even cutting communication lines by destroying telephone poles and other equipment.  

Floods carry large amounts of water and anything they can over large areas, displacing soil nutrients and eroding agricultural lands. Severe floods do far more than ruin homes or destroy personal property. The environment and wildlife in the area are also at risk. What can you do?  

It would help if you always took the time to understand more about where you live. If your home lies within a floodplain, never take chances and get your family to safety at the first signs of a flood. Watch your local news station for notifications, and prepare your home for the event. Do you have a distinct flood insurance policy?

Emergency Contacts During Flood Damage

Keep a list of emergency phone numbers; your personal or house phone may stop working, get lost, or be damaged. Make sure to have numbers ready for when you reach safety. Prepare every member of your family by practicing an escape plan. Bring plenty of supplies, medication, and food. Call SERVPRO to stop by and offer our ERP, Emergency READY Profile mobile app to help you prepare for possible emergencies, and then we are only a call away to help. 

With your family safe and the event coming to an end, make preparations with your local SERVPRO to re-enter your home as soon as possible. You want to immediately save the contents of your home and any personal belongings left behind.  

SERVPRO can help you prepare your home to combat flood damage, providing you with expertly IICRC certified-trained technicians, access to advanced equipment and services that help prevent damages. However, in the event of a flood, it is also essential to have someone there to help you recover, and that is where we come in. 

Contact SERVPRO of Marlboro / Concord anytime for full-service solutions to flood, fire, storm, mold, or other water-related issues. (978) 486-9868 

Does SERVPRO Provide Complete Water Damage Restoration Service in Marlborough?

6/27/2021 (Permalink)

wood floor with water damage Water damage on your laminate floor is a job for a professional outfit. SERVPRO uses the latest technology and equipment for any size disaster.

SERVPRO Delivers Emergency Water Damage Restoration Service in Marlborough

There are many sources for water leaks in Marlborough commercial businesses. Plumbing connections to equipment, as well as dishwashers, ice, and water dispensers in refrigerators. Sinks can overflow, plumbing pipes can spring a leak, and the water heater may burst. Lots of water can appear in a matter of minutes, causing water damage to your business and contents.

SERVPRO can help commercial businesses with these water damage restoration challenges in Marlborough. Our objective is to respond in less than four hours from your call and begin removing excess water quickly using a combination of our large truck-mounted water extractors and portable water extractors. Our water removal experts can work around the clock to remove the water, moisture and dry the space and the contents.

Water can also damage flooring materials, drywall, and the laminated wood products used in today's building materials. The wood absorbs water, swells, and loses structural integrity. We know it is important to keep downtime to a minimum for your business operations. That's why SERVPRO can help with building and reconstruction needs. We can rebuild surfaces and structures to return your commercial operations to normal as quickly as possible.

Our services include:

  • Emergency services water damage restoration
  • Water Clean up
  • Water damage repairs

Call SERVPRO of Marlboro / Concord for water damage restoration in Marlborough and surrounding areas. We can help 24/7. Call (978) 486-9868.

Why SERVPRO For Mold Remediation in Marlborough

6/10/2021 (Permalink)

SERVPRO logo over mold SERVPRO will get to the root of your mold problem and work to eliminate and prevent further growth. Call us today for assistance.

Using The Right Services To Combat Mold Damage In Your Marlborough Area Home

Mold thrives in moist environments, basically anywhere in your home with excessive moisture, humidity, or water leaks. Indoor mold colonies cause damage to surfaces they grow on, including walls, ceilings, floors, carpeting, furniture, drapes, and any other organic materials. 

Luckily there are quite a few steps for homeowners in Marlborough to reduce the amount of mold damage that occurs on their property. If you have already let things get out of control, contact a mold remediation expert, like SERVPRO, today. We can help you rid your living environment of this type of nuisance and teach you how to prevent growth in the future. 

Knowledge is a great tool to battle mold growth in your home. Learning more about what mold is, how it acts, and which environments it can survive can help prevent exposure to any risks involved. SERVPRO technicians thoroughly explain what is happening in your home and keep you informed throughout the remediation process. 

Molds are fungi that are naturally occurring recyclers of organic materials within our environment, often helping decaying materials absorb back into our ecosystem. However, because molds take very little to survive if given the right conditions, they can invade your home and expose you to threats that can cause severe cosmetic and structural problems over time. 

Equipment for Mold Removal

SERVPRO technicians provide the tools necessary to locate, control, and confine mold from spreading throughout your home. Using infrared cameras, thermal hygrometers, and moisture sensors for detection is needed. Water extractors, advanced drying equipment, and antifungal agents can reach cool, dark, humid areas of your home where mold often grows to eradicate and complete the remediation.

Do-it-yourselfers are often limited by what they can accomplish, leaving areas larger than 10-square feet more than they can easily handle independently. A store-bought wet-dry vac and household cleaners often fail to do the job, adding moisture to the area, allowing mold to spread even further. This only aggravates an already difficult situation.

Avoid taking the risk of providing half-solutions to your problem; contact SERVPRO of Marlboro / Concord today. We can provide you with the IICRC certified technicians necessary to get mold growth in your home under control fast. (978) 486-9868

Concord Flood Damage Removal from Homes

6/4/2021 (Permalink)

SERVPRO Equipment/ floor ripped up Regardless of the way that your home was flooded, SERVPRO is the effective company for water removal services. Call right away.

SERVPRO Extracts Standing Water Post Flooding Swiftly

Removing water from your home is a relatively simple task when it comes to pumping or extracting. The problems are usually timing and labor. When that water is contaminated, the costs and threats to your home and personal health quickly increase.

When it comes to restoring your Concord home and property from the effects of flood damage, SERVPRO looks for one of three categories of water: Clean, Gray, and Black. We maintain a 24-hour response team to determine the category and determine what is needed to clean and restore your home. 

Clean Water: This type of floodwater poses no substantial risk to the health of the residents or our technicians. The restoration crews do not have to take any precautions before bringing in pumps or other water extraction tools to remove standing water or water trapped on carpets, floors, building material such as drywall, and personal property. To prevent clean water from crossing into the gray water category, we remove it as quickly as possible. Microbes present on surfaces and in the air are harmless until they have even a small amount of standing water to collect in and grow. Our technicians also begin work to lower the humidity level; drier air inhibits microbial growth as well. 

Gray Water: This category contains low levels of contamination that can threaten the health of residents and anyone else who is exposed to it. Contaminants include water from aquariums, urine, and wash water. Gray water becomes more contaminated very quickly with fungi or bacteria. Spores from these threats can become airborne and spread to parts of the home not affected by water. If unchecked, the spores grow into building material as well as become a health threat. To prevent this, technicians spray the water with an antifungal or antimicrobial agent before bringing in water extraction equipment. 

Black Water: This is the most contaminated water. Most stormwater falls into this category, as run-off or water from a crested river also pulls in feces, sewage, and even dead animals from the outside. Contamination levels also depend on how far the water traveled before it entered your home. Other contaminants can include chemical and medical waste. Technicians don protective gear and spray black water before utilizing pumps. Our crews carefully watch every hose connection and ensure no leaks as they pump contaminated water into a holding tank or tank truck. 

Restoring a home to its pre-flood state can be complicated and expensive. SERVPRO of Marlboro / Concord is here to help our neighbors and fellow residents return to their everyday life as soon as we can. Call us today at (978) 486-9868 to begin.

Get Thorough Fire Damage Restoration In Marlborough by Hiring Expert Restorers.

5/27/2021 (Permalink)

Caution tape / fire damage You can depend on our SERVPRO teams to cleanup and restore your property and personal belongings after a fire takes place.

Reputable Restorers like SERVPRO Use Hi-Tech Equipment for Thorough Fire Damage Restoration in Marlborough Homes

Property owners affected by fire go through a traumatic and terrifying ordeal, especially those who do not know where to begin. The intensity and ferocity of a fire can make you feel utterly fragile and can cause massive property damage and loss. To avoid more damage, involve professional restorers like SERVPRO for effective restoration.

How Fast do Restorers Respond to Customer’s Emergencies?

The more homeowners delay fire damage restoration in Marlborough homes, the higher the restoration cost and chances of costly repairs. Our restorers respond to our customer’s emergencies as quickly as possible. We assess the damage and devise the most effective cleaning strategy.

Before We Begin Cleaning Smoke Residues, we First:

Identify the type of residues

Determine the type of surface on which the residue is present

Capture residues in solution or dry particulate form

Fire damage, as well as water damage resulting from firefighting efforts, can add up fast. As a result, SERVPRO restorers can use hot water extraction that uses water pressure and airflow to agitate carpet fibers. Our restorers can use a powerful vacuum to remove the residues. 

Fire damage can be disastrous, particularly if it is left unattended for an extended period. Contact SERVPRO of Marlboro / Concord for professional restoration. Call us today at (978) 486-9868.

Water Damage Restoration Services in Concord Homes

5/10/2021 (Permalink)

Flood cuts in drywall and floor removed. Water damage restoration is second to none by SERVPRO. Our techs are trained and experienced in any size water damage restoration service.

SERVPRO is Here to Help With All of the Water Clean Up Needs in Concord

Even though it may not happen often, it is still possible that you could need water removal services conducted at your house if you have burst pipes or ceiling leaks. Anytime moisture enters a structure, it follows gravity and usually builds up on your floors. If your house contains hardwood floors, they could become damaged if they get saturated.

During water mitigation in Concord, our SERVPRO technicians can use penetrating moisture meters to check for moisture inside your hardwood floors, sub-flooring, or wall studs. If we find moisture in your floors or other building materials, we can offer the following services:

  • Emergency Services Water Damage
  • Water Damage Remediation
  • Flood Restoration
  • Ceiling Repairs from Water Damages
  • Basement Flooding Cleanup
  • Sewage Cleanup

Once moisture comes into contact with your hardwood floors, several problems can result, requiring water damage repairs. Moisture can make your hardwood floors, cup, buckle, or become warped. If the damage is severe, the flooring material may have to be removed.

In some cases, the hardwood floors can be repaired by sanding and refinishing. In other cases, we can save the flooring using specialized hardwood floor drying mats that push air into the flooring.

If you ever notice damage to your hardwood floors after you have burst pipes, call SERVPRO of Marlboro / Concord at (978) 486-9868. 

Fire Damage Remediation in Marlboro Homes

5/3/2021 (Permalink)

fire damaged home Fire and smoke damage restoration is no easy task. SERVPRO uses the latest technology and equipment for all fire restoration services.

SERVPRO Can Help You by Providing Water & Fire Damage Restorations in Marlborough

In many cases, fire-damaged homes can also contain water damage. When the fire department puts the blaze out, they often use a significant amount of H2O to drown the flames. This moisture can then soak into your contents and building materials, making applied structural drying (ASD) a part of the house fire clean-up. 

During fire restoration in Marlborough, our SERVPRO technicians keep in mind that your building materials and contents could have smoke damage, and they could be wet. Before the start of the fire damage restoration process, we can use instruments to check for moisture content and inspect for soot residues. Depending on the situation, we can conduct the following services:

  • Fire and Smoke Damage Restoration and Cleanup
  • Fire Restoration
  • House Fire Clean Up
  • Water & Fire Damage Restorations
  • Smoke Remediation

Adding moisture to the fire and smoke damage can cause soots to bleed to unaffected areas. Water can also cause soot residues to soak deeper into porous materials. If your contents and building materials got wet, we could set up air movers and dehumidifiers to remove moisture from the air and building materials such as your walls and flooring.

If you ever notice the presence of water along with fire and smoke damage, call SERVPRO of Marlboro / Concord at (978) 486-9868. 

An Appliance Malfunction in Marlboro Homes Causes Water Damage

4/28/2021 (Permalink)

Appliance malfunction Water damage from appliances cause a huge mess in your home. Call SERVPRO for their experience and technology for all of your water damage restoration

SERVPRO is available to provide water removal services in Marlborough

Marlborough, MA, has recently been designated as one of the fastest-growing communities in the region. People find the city convenient as it is only a 40-minute drive from Boston. The town is also located within 50 miles of five airports.

There are six major highways within five minutes from the city. There are also 11 hotels in the community where visitors can stay for an extended period. 

Stay in one of the city's 1,800 hotel rooms.

The town of Marlborough has the following fancy hotels people can stay at:

  • Best Western Royal Plaza- This hotel is the largest in the city as it houses over 400 rooms. The building has over 20 meeting rooms with a total of over 67,000 square feet of meeting space. The facility also contains 1,700 parking spaces.
  • Courtyard By Marriot- This facility has over 200 guest rooms for people to stay the night. The building has 8,000 square feet of meeting space over its 11 rooms. The hotel's 436 parking places allow room for everyone attending an event.
  • Embassy Suites- The Embassy is a little bigger than the Courtyard by Marriot as it houses 229 rooms. The meeting space is a little smaller as there are six rooms with 3,500 square feet of meeting space. The hotel's parking lot is much smaller, with 150 parking spots.

Marlborough's famous eateries

The city is home to over 100 restaurants, including the following popular eateries:

  • Bolton Street Tavern- This restaurant is one of the most popular spots in town to enjoy some American food. The Stournaras family has operated the eatery for three generations. While eating, people can enjoy exquisite views of Lake Fort Meadow on Bolton Street.
  • Bertucci's- This eatery became well-known for serving some of the area's best Italian food. The business has been in operation since 1981, and it strives towards producing family-inspired recipes on its brick oven. Now the company has over 50 locations across the country that serve delicious pizza and pasta dishes.
  • Labareda's Brazilian BBQ and Bar- This family-owned and operated restaurant offers a modern twist on classic Brazilian dishes. The menu combines traditional flavors of Brazilian recipes with an American flair. People eating there can enjoy sharable plates, small dishes, or all-you-can-eat Brazilian Rodizio.

SERVPRO can provide water removal services in the Marlborough region

If a pipe breaks or one of your appliances malfunctions, the moisture can head straight to your flooring. If they get saturated after you suffer from burst pipes, your carpets can become delaminated where the fibers separate from the backing. Hardwood floors can also get negatively affected if they get wet.

The first step to any water damage remediation project is to inspect the entire structure to see where the moisture traveled and which building materials and contents contacted moisture. For example, if we find that the source of the damage is ceiling leaks, we can conduct the following services:

  • Water Removal Services
  • Water Damage Repairs
  • Ceiling Repairs from Water Damages
  • Cleaning up after a Sewer Backup
  • Basement Flooding Cleanup

If you ever suffer from burst pipes or your ceiling leaks, call SERVPRO of Marlboro / Concord at (978) 486-9868.

SERVPRO can help with deodorizing fire damaged homes in Marlborough

4/12/2021 (Permalink)

fire damaged home Fire and smoke restoration is a job for a professional outfit. SERVPRO has the manpower and experience for any size fire disaster.

Odor Removal Services in Marlboro.

In many cases, a fire can burn building materials like your walls and ceilings. After the burnt debris gets removed, there may still be some smoke remediation needed on your wall studs and roof trusses. 

When handling fire and smoke removal in Marlborough, our SERVPRO technicians can take steps to remove any foul odors and smoke damage. If your wall studs, roof trusses, or flooring contain visible issues with smoke or soot, sealing can provide the following benefits:

  • When conducting fire damage restoration, we can use a sealant on affected surfaces when burnt fragrances still exist.
  • As a part of a house fire clean-up, sealing affected surfaces can encapsulate any malodor particles embedded into the exposed wood of your subfloor, studs, or trusses.
  • We can utilize sealers that are alcohol or acrylic-based during fire restoration and are either clear or tinted. 
  • Killz or the EnviroShield Odor and Stain Blocker are top-notch sealants used for smoke-related issues and other problems.

If you have a fire that burns building materials like your carpet, drywall, or ceiling tiles, call SERVPRO of Marlboro / Concord at (978) 486-9868. 

SERVPRO can provide water clean up in Marlborough

4/1/2021 (Permalink)

dishwasher leaking water Kitchen appliances leak all the time. Call SERVPRO for the water restoration service needed for your home.

Water Leak Clean-Up in Your Marlboro Home. 

Any appliance inside your home can malfunction and leak water into your house. For example, water damage repairs could become necessary if your water heater breaks and leaks. 

When conducting water removal in Marlborough, our SERVPRO technicians' main goal is to remove moisture as quickly as possible. The first step in water clean up is to extract all of the H2O while it is still a liquid. Then, we set up air movers and dehumidifiers to remove moisture from your building materials and the air. Using a portable electric heater can also be beneficial in the following ways:

  • Heating the environment can help speed up the evaporation process during water damage remediation. 
  • Portable heaters can be used in the emergency services water damage field to focus heat in a particular area, such as your wet hardwood floors.
  • The mobile electric devices come with a heating system and a fan to push air.
  • We can use plastic to seal off an affected section of your hardwood floors during water damage repairs to focus the heat in one area.

If your water heater ever malfunctions and leaks water into your home, call SERVPRO of Marlboro / Concord at (978) 486-9868.

SERVPRO can provide flood restoration services in Concord

3/23/2021 (Permalink)

Moisture meter checking a slab SERVPRO technicians are IICRC certified for any size flood restoration job. They are savvy and experienced with all disaster restorations.

Need Help With Flood Restoration in Your Concord Home?

Concord, Massachusetts, sits only 20 miles west of Boston, and it is known as a gorgeous town that represents New England's history. The city's claim to fame is that it is where the first battle of the Revolutionary War took place. The world-renowned "Shot heard 'round the world" took place in Concord.

A town with plenty of history

Concord was an established town well before the Revolutionary War giving it a vast amount of history. Visitors can find the following historical landmarks in the city:

  • Old North Bridge: This historic site is officially where the Revolutionary War's first shot took place. The bridge is now a part of the National Minuteman Historical Park, and it is home to Daniel Chester French's Minuteman Statue.
  • Concord Town Center: The town's central commercial hub is home to several excellent places to shop and dine. The local visitor's center inside the city's central shopping district provides sign-ups for historic tours, maps, and other local information.
  • Authors Ridge: This site sits inside the Sleepy Hollow Cemetery and is about a 15-minute walk from Monument Square heading northeast. It is also a popular place where many come to visit the headstones of famous writers like Ralph Waldo Emerson and Henry David Thoreau.

Several opportunities for outdoor recreation

Sightseers coming to the Concord area have several places where they can enjoy nature. The following sites offer opportunities to enjoy outdoor activities:

  • Great Meadows: This site features several hiking trails and a wildlife observation tower. The entrance fee is only $4 or free of charge if you have an "America the Beautiful Pass."
  • Walden Pond: This public area provides several options for recreational activities and trails to Thoreau's old homestead. Visitors can take a swim and enjoy the beauty of the pond.
  • Concord Tour Company: This organization started bringing fun and unique events to the area in 2010. The locally owned business offers walking tours, historical reenactments, and private excursions.
  • Walden Woods Project: This property preserves the legacy and ideology of Henry David Thoreau by conserving land and literature. This site contains the world's most extensive collection of Thoreau's writings and artifacts and integrates education, research, and land conservation.
  • Beede Center Swim and Fitness: This facility features four large swimming pools, two state-of-the-art fitness rooms, and a fitness studio. The city's recreation department manages it, and it has over 200,000 visitors each year.

Professional disinfecting companies like SERVPRO can help after a flood.

If a flood ever occurs in Concord, it is possible that water can enter your home from the ground. If this happens, muddy waters are considered a category three situation, and it is treated the same as a sewage backup. Black category three moisture is most likely contaminated, so hazmat companies like SERVPRO can use the following ways to apply disinfectants:

  • We can use a board spectrum disinfectant registered by the EPA, such as Sporicidin, Vanquish, or Microban, when conducting water damage remediation.
  • During flood restoration, we mix products to the dilution levels recommended by the manufacturer.
  • As a part of water damage repairs, we also use methods to apply the correct quantity to the affected surfaces.

If you ever notice water enter your home from the ground after a storm, call SERVPRO of Marlboro / Concord at (978) 486-9868. 

What Type of Material with Mold Damage Can Be Cleaned?

3/12/2021 (Permalink)

SERVPRO technicians If your home is overtaken by mold you need to call the professionals. Call SERVPRO today for remediation assistance.

SERVPRO’s mold remediation specialist knows how to determine what can and cannot be cleaned

When mold is discovered, it needs to be dealt with quickly. It can spread rapidly throughout a home, damaging surface material and content. The technique used to remove mold depends on the type of material where the growth has developed. 

Removing Mold Contamination

Mold remediation in Marlborough requires understanding the different kinds of surface materials and applying the correct cleaning method. Non-porous material usually can be cleaned, while porous material with visible mold must be discarded. Mold removal involves:

  • Removing porous material that is extensively contaminated. This includes things such as drywall, fabric, and carpeting. It is the only way to stop the spread. 
  • Non-porous material that is dry and has mold can be cleaned using a HEPA vacuum. Damp wiping with detergent is done if there are layers of mold.
  • HEPA vacuuming to remove loose mold and then using agitation methods to loosen the mold further. Semi-porous material, such as wood and concrete, often needs this type of cleaning. 

SERVPRO technicians are certified mold remediation experts. With AMRT applied microbial remediation training, you can be confident in our performance at your property. We know how to assess the building and determine what methods are best to contain and remove the mold. 

For professional mold remediation services, contact SERVPRO of Marlborough / Concord. Give us a call at (978) 486-9868 for more information.

Restoring Fire Damaged Structures in Concord

3/5/2021 (Permalink)

SERVPRO vehicle Need assistance with fire damage cleanup? Call our skilled team of experts right away.

SERVPRO uses appropriate fire damage restoration techniques to restore commercial buildings

When scoping and estimating fire loss, SERVPRO separates Structure and Contents. They also get cleaned separately. The difference is anything that is permanently attached to the building is part of the structure. Walls, windows, cabinets, and light fixtures are all structural components. 

Cleaning to Pre-loss Condition

The goal of the restorer in fire damage cleanup in Concord is to return the building to preloss condition. That means removing the effects of the fire damage and removing smoke residue from the interior and exterior surfaces of the building. Fire restoration cleaning is done after our technicians determine what can be restored and what needs to be replaced. There are two methods of structural cleaning that we use:

  • Washable – This involves items that can be wet cleaned. Water-based cleaning products do not harm the item or surface area.
  • Non-washable – These are materials that would be damaged by a water-based cleaning agent. 

Residues on the materials impact the cleaning method used as well. If the residue is oil or grease-based, a dry solvent cleaning agent is required even if the item itself would not be damaged by water.

SERVPRO of Marlborough / Concord has the training and experience to determine which cleaning methods should be used to restore your business. Contact us at (978) 486-9868.

How Long Does It Take to Restore a Kitchen after Fire?

2/24/2021 (Permalink)

fire damage in kitchen. SERVPRO is more than efficient when it comes to fire restoration. By the time we are done you property will be back to preloss condition.

SERVPRO Perform Efficient Fire Damage Restoration for Marlborough Residents.

Leaving a stove unattended is one of the most common and infuriating ways to cause a fire in your home. Our local restoration network can help restore the damages, remove smoke, and tackle odor.

Fires cause multiple types of harm to your home and usually require fire damage restoration from professional Marlborough services. SERVPRO operates locally with a maximum four-hour call-out time from receiving notification of loss. Our team can assess the extent of damage, determine whether smoke deposits are wet or dry, and control odor to return your home to its preloss condition. Greasy smoke deposits often require chemical agents to dissolve and remove them entirely.

Technicians use a full-range of cleaning agents and methods to get rid of stubborn smokes.

Odor control technicians can use pellets, misters, and sealants to remove the unpleasant smell of burning from your home after a fire.

  • Carpet cleaning services are tiered to ensure that homeowners receive a tailored solution to soot and smoke soiling.
  • Using soda, sand, or ice blasting techniques, we can remove charring from the surface level of countertops and fittings.
  • Immersion cleaning techniques using ultrasonic soundwaves can help to restore precious metals and other dense items. 

Get a quick resolution to potential damages in your home. Contact SERVPRO of Marlboro / Concord for fire damage restoration at (978) 486-9868.

Do Homeowners Need Professional Water Restoration After a Water Intrusion?

2/24/2021 (Permalink)

SERVPRO logo SERVPRO professionals are trained to handle all types of water damage. No job is too big or small. Call us at (978) 486-9868.

SERVPRO provides water restoration to Marlborough residents to mitigate damage homeowners may miss

Like many New England towns, Marlborough has a history that dates back to pre-colonial days. It became a town in 1660 and was one of the earliest towns in the United States. It was very prosperous during the Industrial Age and is now a bustling city thanks to the high-tech industry. 

The Early Years of Marlborough

In the 1600s, fur trading, new settlements, and Native American tribes were a way of life. John Howe built a home where two Indian trails crossed in 1656. As a fur trader, he was welcomed. He spoke the language of the Algonquin tribes. This was the start of settlements in the area. The Pennacook Indians were glad to see the European settlers as they protected them from hostile tribes. Significant events in the 1600s included:

  • Several families from Sudbury started a new town in the 1650s. 
  • Marlborough was incorporated as a town in 1660.
  • It is one of seven towns known as “Praying Indian Towns.”
  • During King Philip’s War in 1676, the town was almost destroyed by Indians.

The Colonies Grow, and So Does Marlborough

During the 1700s, the town’s territory expanded. More settlers were coming to the area, and business and travel spread rapidly. Marlborough was along the Boston Post Road and was a much-liked rest stop. Its taverns and inns were quite popular and included famous visitors such as George Washington in 1789, after his inauguration.

Shoes Change the Community 

Samuel Boyd, considered the “father of the city, opened a shoe manufacturing store with his brother in 1836. This lone business would impact the community in a way they could never have imagined. By 1890, the city was a major center for shoe manufacturing. The store provided shoes for civilians and boots for the Union Soldiers. When the town was incorporated as a city in 1890, so significant was this business that a shoebox, boots, and a factory are depicted on the official seal.

A Growing Industrial City

Streetcar systems expanded travel and allowed businesses to flourish. Marlborough is thought to be the first city to acquire a charter for such a system. Baltimore would be the second by just a few months. Shoe manufacturing was still a primary industry at this time, and other skilled craftsmen were coming to the area from all over the world. 

A Strong Business Community

Marlborough continues to thrive, with Hewlett-Packard, Boston Scientific, and many other businesses providing a stable economic base. It is a lovely town with parks, restaurants, and theaters that locals and visitors alike can take advantage of year-round. 

SERVPRO Provides Water Restoration Services to Marlborough

History is wonderful to learn about, but it wasn’t always the good old days. One of the advantages of living in modern times is the professional services that are available when something goes wrong. SERVPRO provides water restoration services that:

  • Takes the stress of cleanup off of homeowners
  • Works hand-in-hand with your insurance
  • Provides emergency mitigation if needed
  • Use industrial strength equipment to do the job right
  • Guarantees customer satisfaction
  • Leave your home, “Like it never even happened.”

If you need professional water restoration services in Marlborough, contact SERVPRO of Marlborough / Concord at (978) 486-9868.

Where to Find Water Restoration for Homes in Marlborough?

2/19/2021 (Permalink)

Picture of a thermal image screen SERVPRO technicians are IICRC certified for any size water damaged property. Let our team of professionals handle the dirty work for you.

When Water Intrusion Damages your Property, SERVPRO Can Perform Water Restoration Quickly and Effectively

Marlborough is a city in Massachusetts with a strong reputation as a hub for some of the United States' most innovative tech industries. The region has always been synonymous with forward-thinking economic development. The 22 square miles that makeup Marlborough was a prime manufacturing hub during the industrial revolution, most notably for the mass production of shoes. Throughout much of the twentieth century, the region sustained its reputation for shoe production, which began with Samuel Boyd, with national brands such as Frye, Rice & Hutchings, and The Rockport Company. The official signet of Marlborough is a factory, a pair of boots, and a shoebox. Twenty-first century Marlborough is well known for its cutting edge industries that were planned and executed with the Massachusetts Turnpike, a burgeoning region for technological and scientific development. Notable companies in the area include Boston Scientific, AT & T, and Hewlitt Packard. 

The Marlborough region's first settlements began as early as 1656 when John Howe set up a shop between two Indian trails. Like many New England societies of the period, the primary settlers were puritans. The town garnered a nickname as a praying Indian tribe due to the high number of indigenous peoples converted to Christianity during the city's early life. The growth of this settlement was primarily due to its geographical location along the Boston post route. Over time the number of people stopping over between routes led to the formation of Inns and rest stops. It was not until the 19th century that the growing settler community began to industrialize, taking advantage of the stopover point to push trade across the US. The city has three main waterways: the Fort Meadow Reservoir and Lake Williams. 

The Lost Shoe Brewery on Weed Street is a popular destination for locals and visitors that refers to Marlborough's history as a shoe manufacturing town

The Apex Entertainment Center is a massive space designed for arcades and family fun. The 100 000 square foot space includes go-karting, laser tag, bowling, and cinema.

The World War Two Memorial Beach on Causeway Street has recently been refurbished and renovated to create a clean, family-friendly environment. 

SERVPRO Offers Expert Water Restoration Technicians to Marlborough Residents

  • Water intrusion can cause lasting, degenerative damage to your home and contents. Usually caused by periods of heavy rainfall and plumbing or an appliance malfunction, water intrusion requires professional assistance to prevent secondary damages. 
  • Our technicians are licensed and professional with experience working in homes in the area.
  • Using a combination of dehumidifiers, extractors, and air-moving equipment, our team can dry your home quickly to limit potential damages.

Cleaning and restoration services offered by SERVPRO can help return your home to a preloss condition after a water intrusion event. Contact SERVPRO of Marlboro / Concord for expert water restoration technicians at (978) 486-9868.

How Do Residents Repair Flooded Properties?

2/19/2021 (Permalink)

storm damaged HVAC system. A storm may cause flood damage. SERVPRO technicians are trained and equipped for any size flood restoration service needed.

SERVPRO Performs Flood Damage Restoration for Concord Residents

Large volumes of water can soak into the building assembly of a property and its contents. The length of water exposure and volume can significantly impact the timeframe for restoration and the damage caused. 

SERVPRO uses local technicians to provide fast flood damage restoration to Concord residents in need. Using electric submersible pumps powered by portable generators, our technicians can quickly remove large bodies of water from an indoor environment. Sometimes, a violent weather event can cause damage to the roofing or other exterior structure elements. Our technicians can secure your home against losses by installing temporary boards to cover doors and windows or tarpaulin to protect the roof from incoming rainwater.

  • SERVPRO technicians employ the Institute of Inspection, Cleaning and Restoration Certification's S500 protocol for home restoration.
  • Our disposal of wastewater and contaminants follows legal and local guidance from the Environmental Protection Agency (EPA).
  • We work closely with local insurance adjusters to produce verbal estimates and accurate timeframes for home restoration.

Flood impact can be reduced by contacting professional restoration. Contact SERVPRO of Marlboro / Concord for flood damage at (978) 486-9868.

Explore artworks by Umbrella Studio Artists in Concord

1/11/2021 (Permalink)

a logo saying art show SERVPRO is looking forward to seeing the amazing creations at the art exhibit!

View Art Exhibits Made by Concord Artists who Observe Nature Keenly

Art pieces made while keenly observing nature tend to have a richer feel, whether the goal is to replicate natural objects or create abstracts. You can explore different artworks made through this philosophy at the Umbrella Arts Center in Concord. The event christened Three Journeys, explores works by various artists from the Umbrella Arts Center, including:

  • Louise Arnold, a landscape painter, specializing in oils
  • Craig Elliott, an artist and architect who focuses on large-scale charcoal drawings
  • Suzanne Hill, a ceramic artist who works on saggar fired vessels

You can visit the art center any day before January 31, 2021, to explore the artworks made with careful observation of nature at the macro, micro, or human scale. Visitors must book an appointment before visiting since the exhibition strictly follows the current public safety protocols.

SERVPRO of Marlboro / Concord uses advanced procedures during fire and smoke restoration in Concord properties to restore them to preloss state. Call us at (978) 486-9868 in case of any incident at your property.

Explore Your Creativity with Other People in Marlborough Every Wednesday

1/4/2021 (Permalink)

creative doodles on a paper It will be exciting to see the community working together on Creative Wednesdays!

Weekly Event Brings Marlborough Residents Together for Creative Purposes

Spending time doing creative things such as knitting, drawing, or painting presents many advantages, including helping one become a better problem solver, increasing the level of self-awareness, and fostering cohesion with other members of the community.  In case you are interested in meeting other creative people in Marlborough, Creative Wednesdays is an event that can help you connect with the right people. 

The event organized by the Lost Shoe Brewing and Roasting Company is perfect for various reasons, including:

  • Working on serious projects such as knitting or writing books
  • Destressing through simple activities such as doodling or painting
  • Engaging with other people to get creative ideas

The event is organized every Wednesday from 5 PM to 9 PM. People doing serious projects need to bring the supplies they need for their projects.  Those just looking to doodle or color get colored pencils, crayons, and coloring books on site.

SERVPRO of Marlboro / Concord helps with groundwater removal from Marlborough properties after incidents such as flooding. Call us at (978) 486-9868 if there is an incident at your property.

Convenient Restoration after Mild or Intense Fire Loss in Marlborough

12/27/2020 (Permalink)

fire damaged room with burnt interior When your home is facing the remnants of a fire, quick action is necessary. Contact our experienced team 24/7 for effective remediation services.

SERVPRO Has the Resources Necessary to Handle Varying Needs during Fire Restoration in Marlborough

Although Marlborough was established in 1660, it became prosperous in the 19th century as an industrial town. It later made the transition to the high technology industry in the 20th century, which was mostly attributed to the Massachusetts Turnpike construction. 

The city has a long history of association with transportation. Currently, it sits on two major highways – interstate 290, which starts from Marlborough moving westwards, and interstate 495, which travels north and south through the city. The current layout mirrors the situation during its formative stages when John Howe, a fur trader, built a house at the intersection of Nashua Trail and Connecticut path, two famous Indian trails. During the early 1700s, it was a favored pit stop on the Boston Post Road. One of the most prominent people to spend time at its taverns and inns was George Washington, the United States' first president.

Historic Structures in Marlborough

Various structures established in the formative stages of the city have survived to this day, and many have been listed in the National Register of Historic Places. The structures range from homes, burial grounds to worship centers:

  • The Peter Rice Homestead was built in 1688, 50 years after the patriarch Edmund Rice made it to the new land from England. Apart from being the family home, it also served as a garrison when Indian uprisings threatened the colonies. Many of the town's residents had active service in the military, and they were also passionate about protecting their homes, thus leading to the fortification of homes. The Peter Rice home is open for tours or research during special events or monthly programs. Visitors need to apply ten days before the day of the visit. 
  • Marlborough Center Historic District, which encompasses the commercial and civic heart of Marlborough. It covers a stretch of the main street between Bolton Street and Lincoln Street and the adjacent properties. It is a great place to witness how industrial prosperity changed the city in the mid-19th and 20th centuries. Many of the houses in this sector are made of stone and brick.
  • Temple Building, a historic residential and commercial structure on 149 Main Street constructed in 1879. It features the highly eclectic architecture and decorative arts of the Second Empire styling. The four-story red brick building still retains shop spaces on its ground floor, while the upper floors are apartments.

Fun Places to Explore in the City

Marlborough still has idyllic ponds and tree-covered ridges like it was during the colonial and Native American settlements because of the numerous conservation lands in the area. Visitors and residents can readily explore these areas through different trails, including:

  • The Cider Knoll Trail, which is part of a 105.4-acre piece of land. The loop trail is 2 miles long and goes through a wooded area with scenic rock outcroppings. There is a pond on the south edge of the property, making the trail perfectly suited for birdwatchers since the pond and bordering wetland are a rich habitat for wildlife. Various types of birds, including the great blue heron and belted kingfisher, are a common sight for hikers.
  • The Rail Trail mostly favors walkers, especially young kids or older adults, because it is almost entirely flat. It is also suitable for bike riders, although crossing various intersections can be a nag. The trail is 10 miles long and has beautiful trees and other scenery.
  • Old farm trail provides a perfect location to hike through a forested setting. The trail is 2.1 miles long and is excellent for walking dogs, but they must be leashed.
  • Ghiloni Park has various options, including a trail to walk through a wooded section, a playfield for games such as soccer and volleyball, and a splash pad. There are several park benches for resting or picnicking.  

Memorable Cultural Activities

Marlborough has an active cultural and heritage scene with various celebrations held at different times of the year. The annual Labor Day parade is one of the most colorful events organized in the city. Mayor Romeo Gadbois started the grand parade tradition in 1952 with 12 marching units. The number of units has increased over the years. It also includes floats, entertainers, and bands. 

Horribles Parade at Halloween is another interesting annual event for residents and visitors. Each year, different groups, including the mayor's office, the local chamber of commerce, and local businesses, sponsor the event. The parade matches through the Main Street starting from the Old Fire Station and is usually led by the middle school band.  

What Fire Restoration Services Does SERVPRO Offer in Marlborough?

After a fire incident at a property, a restoration plan is necessary to renovate the property and manage the costs involved. SERVPRO helps Marlborough residents in different ways, including managing the removal of wastes from the property to ensure such restoration is done conveniently. 

Cleaning is one of the essential restorative processes in major or minor fire incidents. Cleaning takes different actions depending on the type of soiling, the material, and the desired outcome. SERVPRO technicians are well versed with regular as well as specialized cleaning processes so we can deliver better outcomes.

  • Regular cleaning involves wiping surfaces with sponges or dusters or using solutions such as water or detergents.  Our technicians use specially formulated products that are readily biodegradable when doing such cleaning.
  • Specialized cleaning may help remove stubborn soiling or clean materials that might be damaged by normal cleaning processes. Soda blasting and Peroxide Active cleaning are some of the specialized cleaning procedures our crews use.
  • Deodorization is necessary for a property affected by fire damage to remove smoke odors and other smells. SERVPRO technicians use different deodorizing approaches, including applying deodorizing products on materials and contents through fogging.  We also use electronic approaches such as setting up hydroxyl generators in the affected property to neutralize odors.

Various debris from partially or wholly burnt materials also accumulates in a property after a fire. Our technicians help collect such materials and arrange for proper disposal. 

SERVPRO of Marlboro / Concord is well equipped to handle fire restoration in Marlborough after mild or intense fires. You can reach us at (978) 486-9868 whenever there is an incident at your property.

Concord Area Residents – Thursday Night Shopping and Dining

12/8/2020 (Permalink)

Gift bags Enjoy holiday gift shopping while SERVPRO gives you the gift of a clean home after water damage strikes, leaving it "Like it never even happened."

Enjoy Concord, Massachusetts Vendors for Hassle Free Shopping Every Thursday Night this Holiday Season

Everyone likes to have a way to get their shopping done without going through packed malls or waiting for packages to come in the mail. This holiday season, you can get your shopping done in the Concord area on Thursday, December 17th, and Thursday nights this holiday season. Across Concord Center, Thoreau Street, and West Concord, you will find a variety of goods from stores such as:

  • Artisan Way
  • Reasons to be Cheerful
  • The Concord Toy Box
  • Vanderhoof Hardware
  • Blue Dry Goods
  • Joy Street Life & Home Gift Shop
  • West Concord Pharmacy, and many more

Once you do some shopping, you can either grab some takeout or enjoy dining at local restaurants like Concord Teacakes, Trails End Café, Woods Hills Tables, and many others. 

Half the fun and joy of the holiday season is experiencing shopping with local vendors. SERVPRO of Marlboro/Concord supports all local businesses and residents that may require help with water extraction and cleanup. If you wish to enlist the expertise of our trained and IICRC-certified water restoration technicians (WRT), call us at (978) 486-9868 so that we can send out a crew to begin the assessment followed by detailed extraction and drying efforts.

Holiday PopUp Shop at Marlborough’s Trombetta’s Farm

12/1/2020 (Permalink)

Santa hat and small Christmas tree We look forward to seeing the community come together for holiday fun and shopping at the Holiday PopUp Shop at Marlborough’s Trombetta’s Farm.

Marlborough Residents and Travelers to Enjoy the Spirit of the Season with the Holiday PopUp Shop

Taking place on several dates from the end of November throughout December, the Holiday PopUp Shop at Trombetta’s Farm is the perfect way to get in some fantastic holiday shopping. This is an intimate, memorable shopping adventure that you can take by yourself or with some friends. Whether you are looking for artwork, local goods, or artisan-made gifts, there is something for everyone. Each of the products available is presented from women-owned, black-women-owned, and minority women-owned businesses in the area. Each of the brands is based in Massachusetts; this is your chance to support local artists and the community.

  • Date: December 5, 2020, and multiple dates
  • Time: 11 am to 7 pm
  • Where: Trombetta’s Farm at 655 Farm Road in Marlborough, MA

Supporting local artists and vendors is something that SERVPRO of Marlboro/Concord is very proud of. If you find that you need help within your business when handling mold remediation, we can send a team out to tackle the job. We utilize proven methods to address mold infestations, including the application of EPA-registered antimicrobial agents. Call us at (978) 486-9868 so that we can dispatch a crew to your commercial location as soon as possible.

Properly Mitigating Water Damage is Crucial for Achieving the Best Results in Your Marlborough Home

11/24/2020 (Permalink)

SERVPRO vehicles For water mitigation services in your property, trust the experts at SERVPRO. We will leave your property "Like it never even happened."

Calling SERVPRO to Your Marlborough, Massachusetts, Property Ensures Fast Action Using Proven Water Mitigation Techniques

Dubbed the city “Where all of New England meets,” Marlborough, Massachusetts has something for everyone. It is situated right between two major hubs within the state in the way of Worcester and Boston. You will find a vast assortment of sports venues nearby, as well as plenty of excellent entertainment facilities, conventions, and business events. As of the 2010 U.S. Census, Marlborough had a population of 38,499, and it is part of Middlesex County.

Sometimes known as Marlboro, the town of Marlborough, MA, was originally home to many families of the Pennacook Native American tribe. The town was named after Wiltshire, England, which was a market town many years ago. The first urban settlements in the region sprouted up in 1657 before it was officially incorporated in 1660. Due to the overwhelming impact of Christianity in the area, Marlborough is renowned for being a “Praying Indian Town.”

Marlborough is home to a well-known institution by the name of Framingham State College, and it is also in relatively close proximity to Boston Logan International Airport. The town is just 35 miles away from New Hampshire to the north and 45 miles from Providence, Rhode Island, to the south. This region is home to over 100 restaurants and just under 2,000 hotel rooms, so there is always room for travelers looking for something new to experience in New England.

Marlborough, Massachusetts is Rich with Attractions and New England Charm

Anyone living in the Marlborough area already knows just how many things there are to see and experience. This is a region filled with outdoor activities that you can take part in throughout the year, including skiing or snowboarding in the winter and hiking or swimming throughout the summer months. Some of the top attractions that are on the must-see list include:

  • Trombetta’s Farm – Located on Farm Road, this spot is very popular with locals and travelers alike. During the warmer months, this is a go-to location for everything from beautiful flowers and plants in the garden center, a few rounds of fun while enjoying mini-golf, or partaking in a dish or cone of homemade ice cream. Fun for the entire family, Trombetta’s Farm is a destination you do not want to miss.
  • The Prospector – Whether you want to grab a bite to eat with friends or have a quick libation after work, The Prospector on Lincoln Street is an excellent choice. Serving a variety of pub food along with a range of beers and tap and craft cocktails, this is a perfect place to take in some of the local cultures while relaxing for a bit. Locals will say that this is the number one place to go for St. Patrick’s Day celebrations, where the bar features a mouth-watering corned beef and cabbage meal at a great price.
  • World War II Memorial Beach – When you need to cool off when the temperatures are on the rise, then the World War II Memorial Beach is an excellent place to visit. Located on Causeway Street, recent work has modernized this waterway to make it more inviting to visitors. Not only is there new parking and restrooms, but the environment is very family-friendly and the perfect way to spend a day when the weather is nice. However, many like to visit for a brisk walk in the colder months and take in some beautiful scenery and fresh air.
  • Wayside Country Store – Is it impossible to pay a visit to a town in New England without taking in one or more of the local country stores. You will find the Wayside Country Store conveniently located on Boston Post Road in the heart of Marlborough. Whether you want to enjoy a bit of nostalgia while browsing through the tremendous selection of candy or you want to find a unique gift for someone special, this is a country store that has it all. The atmosphere is warm and inviting, complete with plenty of snacks, treats, and a nearby pond where you may find some lovely swans and geese swimming around.

If you are looking to go shopping, the Solomon Pond Mall is a spot offering plenty of large plazas as well as big box stores. There is also the Assabet River Rail Trail that spans 5.6 miles for anyone who has an active lifestyle and offers a lovely escape for walkers, cyclists, and runners.

Other notable attractions in the area include a long list of great bakeries and restaurants, such as:

  • Lost Shoe Brewing & Roasting
  • Kenny’s Market
  • FISH Restaurant & Wine Bar
  • Eastside Grille
  • Wildwood Steakhouse, and more!

SERVPRO Wants Marlborough, MA Area Residents to Know That Their Water Mitigation Needs are Covered 24 Hours a Day, Seven Days a Week

The faster that you act to remove water from your home after an incident, the quicker you can get back to your routine. Additionally, handling water mitigation as promptly as possible, lessens the loss and saves money on the overall project. SERVPRO will come to your Marlborough property to begin the steps of restoration, which starts with removing standing water so that it does not have the chance to migrate into other unaffected areas of your home. 

Water mitigation in Marlborough calls for skilled IICRC-certified technicians trained to handle the job. There are several ways that we take on water removal in your home, including efforts like:

  • Utilizing carpet wants and pumps to pull out any standing puddles of water
  • Extractors that help to press water from carpeting as well as the padding below
  • Powerful air movers and dehumidifiers used in tandem to help evaporate water and restore the relative humidity within the space
  • Careful cleaning using industrial-strength, EPA-registered antimicrobials to ensure no foul odors get left behind

Water mitigation is best when left to the professionals so that you have peace of mind knowing that everything gets done right the first time. SERVPRO of Marlboro/Concord is the team to call when you need rapid cleanup and restoration after a water-related emergency. With a phone call to our office at (978) 486-9868, we send out our Green Fleet featuring trained technicians to get started.

Aim for the Stars While in Concord

11/17/2020 (Permalink)

Telescope/night sky Learn from the experts at The Discovery Center about the night sky and learn SERVPRO about our many restoration services we can provide for you!

The McAuliffe-Shepard Discovery Center Brings the Universe to Concord Residents in a Socially Distanced Environment

When the weather turns cold in Concord and outdoor activities are no longer palatable, it is time to seek an indoor alternative to entertain us. The McAuliffe-Shepard Discovery Center is open to the public and maintaining social distance and safety precautions as recommended. This air and space museum honors the memory of Alan Bartlett Shepard and Sharon Christa McAuliffe, both natives of New Hampshire and pioneers of the space program. In bringing space closer to the average person, the Discovery Center educates the public through permanent interactive exhibits and a full-dome planetarium. Whether you are a seasoned stargazer or an amateur astronomer, there’s something for everyone. When you visit the facility, make sure to look for the following-

Planetarium shows with the night sky updated every season

Temporary exhibits which change every year to display history, engineering, and general science concepts

Special events in the observatory including educational workshops

Just as you turn to the experts at the Discovery Center for information on the night sky, you should turn to SERVPRO of Marlboro/Concord whenever flood damage threatens your home. 

We are available by calling our 24/7 hotline at (978) 486-9868 and inviting us into your home. With help from our teams, your home will be restored until it feels, “Like it never even happened.”

Participate in a Lifelong Learning Lecture in Marlborough

11/12/2020 (Permalink)

A bookshelf with fire damage. SERVPRO of Marlboro / Concord has high respect for poetry and our history. Reach out to the Framingham Public Library for their virtual lecture.

Learn about William Wordsworth in Marlborough

Tune in to this Lifelong Learning virtual lecture through Framingham Public Library about Williams Wordsworth. Guest speaker Helen Heineman from Framingham State University discusses the poet's life and his works. E-mail the library to receive a Zoom link for the lecture. The lecture focuses mainly on his first two books and also features paintings and drawings from the same time period. 

Things to know about William Wordsworth:

  • His masterpiece is "The Prelude," a poem of 13 books. 
  • The first two books are considered the best and are about his young adult life. 
  • This masterpiece was autobiographical, but never published during his lifetime. 
  • He wrote at the same time as Keats and Shelley. 
  • He wrote in plain language, making him unique for the 19th century.

For assistance with commercial fire damage in Marlborough and surrounding areas, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We are available to assist 24/7 with your home and commercial restoration projects.

Burst Pipes or Natural Disasters Can Lead to Significant Damage in your Marlborough Home

10/31/2020 (Permalink)

flood damaged home - image of boots on wet floor A flooded basement can harm cavities, flooring, and your contents.

SERVPRO Provides Flood Cleanup for Basements and Crawlspaces to Marlborough Residents.

Why do basements become flooded?
Below ground level rooms in your Marlborough home are more susceptible to the damaging effects of a flood. Often centralized water systems are located in cellars or basements while being below ground level can make them more at risk of groundwater flooding. Natural disasters can also overload sump pumps or other water extraction equipment resulting in pools of standing water. When your home suffers these events, it is vital to contact a restoration professional as soon as possible. Water can cause extensive and irreparable harm if it is left in a basement for too long. SERVPRO operates locally and can mobilize qualified restorers to get rid of standing water, dry the structure, and restore contents. You can contact us twenty-four hours a day on our emergency call line.

Are concrete floors resistant to flooding?
Hard floors may seem resilient, but it is still essential that you enlist professional flood cleanup of the basement in your Marlborough home if it floods. Concretes with a painted finish can disintegrate or blister under the presence of moisture. In properties built during the seventies and earlier, these paints could contain lead and be avoided by a homeowner with flooding issues. Concrete floors are also porous, allowing moisture to permeate the material, leaving behind calcium deposits and providing ideal mold growth conditions. Our roster of technicians includes qualified lead-based paint activities and renovation technicians (RRRP) who can safely assess and dispose of these sensitive materials. Our water restoration technicians can dry floors as quickly as possible (this typically takes days) and apply anti-microbial chemicals to prevent further the buildup of fungi, bacteria, or viruses in your basement.

Do restoration services communicate with homeowners?
    •    Our technicians always explain the necessary steps for restoring your home and how we aim to return it to its preloss condition.
    •    Crew chiefs regularly review scoping, pre-testing, and monitoring reports during restoration to provide real-time estimates for restoration length.
    •    We can answer all pertinent questions regarding restoration outcomes and your insurance estimate before and during a cleanup service.

Are restoration services available at all-hours?
There is nothing worse than waking up at night to find a burst pipe or leak in your home. Standing water can accumulate quickly, while the length of time building materials have exposure to moisture can be critical to their repairability. Our local technicians operate out of hours to help homeowners in an emergency. We take customer service seriously and arrive quickly at a job site to provide expert opinions on the extent of water damage. Our priority is to shut off the source of moisture then immediately begin water extraction and pumping. From there, a full inspection takes place, which is recorded and can be included in your insurance estimate. Reducing standing water is a crucial factor in reducing the timeframe and costs of returning a property to its preloss condition. We can ensure that your basement remains safe throughout the restoration and that high usage spaces, such as kitchens or bathrooms, are restored first if you are staying on the property.

What safety measures are put in place at a flooded property?
    •    Safeguarding your home against electrical hazards by inspecting the wiring and using Ground Flow Circuit Interrupters (GFCI) on all electrical equipment.
    •    Assessing the condition of ceilings or flooring to ensure it is not prone to collapse under additional water weight, equipment, or personnel.
    •    Correcting subfloor issues to guarantee safety and that they have not deteriorated to a dangerous level.

How does clean water flooding occur?
One of the most common damage scenarios for flooding can be a burst pipe or leak. These water mains run throughout a home but may also lack necessary insulation or usage to protect them from bursting. A basement area, for example, typically contains less insulation than other areas of the house. If the property is vacated for some time, you may find that water in pipes freezes, causing the lines to expand. Expansion inside pipes can result in splitting or bursting with potentially hundreds of gallons of water being expelled into the property. Fortunately, clean water emergencies are less severe than those caused by natural disasters or groundwater flooding.  We can often recover large amounts of your possessions and restore the building assembly materials, providing that the water category is stage one. Clean waters can still deteriorate over-time, which is why contacting professional restorers at the earliest opportunity is essential.

What emergency mitigation is practical for burst pipes in the basement?
    •    Extracting water from the floor and subfloor using a squeegee wand extractor attached to either a portable unit or truck-mount.
    •    Assess potential vapor barriers in the home and ventilate warm, dry air into water cavities to prevent further harm.
    •    Take temperature and relative humidity readings from the affected area, unaffected areas, and outdoor air to provide a drying goal for the restoration.

A flooded basement can harm cavities, flooring, and your contents. Contact SERVPRO of Marlboro / Concord at (978) 486-9868.

How Can Mold Form in Your Marlborough Attic?

10/26/2020 (Permalink)

mold growing in the corner of the room Removing mold from your attic is a hard job to do alone. Contact SERVPRO 24/7 for professional remediation and mitigation services.

Damp attic spaces are not uncommon for Marlborough homes, so our technicians have the appropriate tools and techniques for addressing water and mold growth in these areas.

The development of mold colonies in Marlborough homes might be more common than property owners believe. With the humid continental climate of the area, moist conditions can leave structures susceptible year-round. In low traffic areas of your house, such as the basement or attic, you might not recognize a threat right away.

Mold removal for attics in Marlborough homes can be necessary without a homeowner knowing it. Damage to the house's exterior can often be among the largest contributors to elevated moisture or water damage in this upper space. When the attic is unfinished, you might not notice pressing concerns like water damage when you do not regularly inspect these areas. Some of the common causes of attic water/flood damage include:

  • Ice Damming – When ice forms around the edges of the roof, snow melt has nowhere to go but back underneath shingles and roofing materials. Inevitably, this moisture and water find its way inside. 
  • Storm Damages – Because the area can be a wildcard with severe weather and violent storms, roofs can take substantial damage by wind, rain, hail, and snow. 
  • High Humidity – Humid conditions exist throughout the house without regulatory practices like dehumidification. Within 48 hours, these moist areas can promote growth. 

How Can SERVPRO Remove Active Colonization?

Remediation can be a complicated procedure that varies from one house to the next. Choosing the appropriate response for your structure and damaged materials can save customers time and money on the work getting done. Some of our remediation practices include:

  • Surface Cleaning
  • Sanding
  • Soda Blasting
  • Demolition and Rebuilding

Mold can be a hazardous situation for your home. Our SERVPRO of Marlboro / Concord team can help with efficient attic mold remediation solutions. Give us a call today at (978) 486-9868.

Click here for more information about Marlborough.

Can SERVPRO Help Protect My Stock During Water Restoration in My Store?

10/6/2020 (Permalink)

Clothing store; inventory displayed Water can not only damage the structure of your business, but also the inventory. SERVPRO can help! Call us today!

Marlborough Store Owners Want to Save Their Inventory During Water Restoration 

As any Marlborough store owner knows, inventory is the heart and soul of a retail business. Whether you deal with tires or ice cream, selling your products is your focus. Entrepreneurs channel a lot of time and energy into deciding on and managing stock levels and figuring out their best-selling items to maximize profits. 

It is natural to be worried about your stock during water restoration in your Marlborough store. SERVPRO of Marlboro / Concord is here to serve the local business community and help you through disasters.  

What is water restoration, and why would I need it? 

Water restoration means cleaning and repairing your premises and contents after water damage. Water damage can happen because of moisture leaking in from outside, such as through a broken window. It can also occur because of an appliance or plumbing mishap.  

When something happens, it is tempting to think you and your staff can handle it. However, there are many advantages to calling in the professionals: 

  • We train our technicians in industry best practices, so you know you are getting the best results
  • We have specialized cleaning products and equipment such as pumps and extractors that your business most likely does not have
  • We can test for moisture in hidden places such as under carpet or inside walls, which means we get to the cause of the issue
  • We understand the risk of mold growth and can take preventative steps 

We equip our teams with the correct personal protective equipment for a safer working environment. Calling in remediation specialists means you can get your business back up quickly, leaving it, “Like it never even happened.” 

When should I call for help?  

Call SERVPRO as soon as you notice signs of water damage in Marlboro. Even if it is just a small leak or damp patch, call us immediately. Fast action means less damage to your store and less risk of fungal growth. We are available 24 hours, so do not delay. 

Can SERVPRO protect my stock? 

Unfortunately, if your stock is already water-damaged, you cannot sell it. You will need to dispose of it and replace it.  

However, we can help protect your undamaged stock by: 

  • Covering everything with plastic sheeting while we work
  • Moving items to a safer place within the store
  • Packing your inventory out to our off-site storage facility if necessary 

We understand how important your inventory is to your store. Our technicians will take every precaution to protect your stock and prevent it from getting damaged. 

Are there Other Ways SERVPRO can Assist Me? 

We can help you with every aspect of water restoration, from start to finish. We start by assessing your premises, logging moisture and humidity levels, and looking for hidden moisture sources.  

The next stage is extraction – we use pumps and extractors to draw out as much water as possible. We have powerful truck-mounted pumps for deeper water pools and light carpet wands for hard to reach areas. Thorough extraction means we can dry your store more quickly. 

We use a variety air movers and dehumidifiers to dry every corner of your store. Finally, we use air scrubbers, carbon filters, and sometimes fogging machines or ozone generators to deodorize your premises. We know that a fresh, clean-smelling store is vital. 

Can I do anything to prevent the need for water restoration? 

You cannot always prevent disasters. But you can be vigilant about potential problems. For example, it is good to regularly check doors, windows, gutters, and roof tiles and repair any issues. It is also essential to check for plumbing or appliance problems such as leaks, blocked drains, or running toilets. 

Never ignore a warning sign of water damage. 

How can I help my staff prepare? 

To ensure your staff is prepared for any eventuality, create your own SERVPRO Emergency READY Profile (ERP). Your ERP contains all the vital information about your business: 

  • The chain of command and who to call in an emergency
  • Insurance provider details
  • Premises information such as water shut-off points and assembly points
  • A plan for getting your business running after a disaster 

It is easy to set up your ERP. Create a free profile, download the app, and follow the on-screen instructions to pre-fill your profile with all the essential details. The app will guide you on a walk-through of your premises to gather information.

An ERP means staff knows what to do and who to call when disaster strikes. You can set us as your go-to water restoration specialists so that you can get help quickly. 

If you need help with water restoration in your store, call SERVPRO of Marlboro / Concord at (978) 486-9868.

What Should I Do When a Small Fire Leaves Behind Residues in My Marlborough Home?

9/9/2020 (Permalink)

Living Room On Fire “Like it never even happened.”

For Fire Damage Mitigation and Help With Smoke-Related Issues in Your Marlborough Home Call SERVPRO

A small kitchen fire can cause you issues even if the flames do not burn any of the building materials or contents inside your house in Marlborough. Kitchen fires can often get caused by grease getting too hot while unattended cooking is taking place. Once oil or something you try to cook ignites, smoke can spread throughout your structure.

How can you tell if smoke has affected my contents and building materials?
During fire damage mitigation in Marlborough, our SERVPRO technicians always start the work process with a thorough inspection of your property. We can perform wipe tests where we wipe all of the surfaces of your house inside and out with a white rag to see if there are any residues present. After we find where all of the soot residues are, we can then perform test cleaning procedures to see which cleaning products and procedures work best on your specific types of smoke residues. Then finally, we can begin removing your smoke residues even if they are light.

What happens to my house if light smoke residues exist?
When our SERVPRO crew conducts the removal of light smoke residues, we find that the following issues exist:

    •    Light smoke residues exist usually when the area affected by the smoke is small.
    •    In most cases, when the residues are light, there is no structural damage present inside your home.
    •    Sometimes after a small fire ignites, the smoke residues in the affected areas of your structure are light or not visible at all.
    •    Even if your house gets affected by smoke residues that are not heavy, foul odors can exist near the source. But if the fire was small and we conclude that you have light smoke residues as opposed to moderate or heavy residue situations, then unpleasant aromas may not exist in sections of your building that are far from the source.

If you ever happen to have a small grease fire break out in your kitchen, it is wise to call SERVPRO of Marlboro / Concord at (978) 486-9868 to see if you have any like smoke residues present.

After a Fire in Marlborough, How Can I Safely Clean Away All of This Soot?

8/29/2020 (Permalink)

Flames SERVPRO of Marlboro / Concord is the team to call when you need fast, effective fire and soot removal.

SERVPRO Comes to Your Marlborough Business and Uses the Latest Techniques for Fire and Soot Removal

When SERVPRO gets called to manage a fire cleanup project, we have technicians trained to handle all of the intricacies of such a task. We work carefully intending to restore versus replacement, which means cleaning as much of the structure and contents of your Marlborough business possible. This gets done with the help of our proven methods, powerful equipment, and advanced cleaning agents. All of this gets handled as quickly as possible because the longer it takes for total cleanup of smoke and soot, the less chance we have of a successful, full recovery.

How Do You Assess the Fire Damage?

After your interior is deemed safe for entry by the first responders on the scene, our crew chief does a walkthrough to scope the damage. When it comes to fire and soot removal in Marlborough, our technicians have been trained following guidelines of the Institute of Inspection Cleaning and Restoration Certification (IICRC). What this means is that we know how to determine what to salvage and what to dispose of.

The walkthrough gives us a better idea of the structural damage and any office furnishings, fixtures, and items that call for restoration. We also make sure that all documentation and photographs of the damage get handled carefully by the project manager on the job so that your insurance claim goes as smoothly as possible.

We Secure Your Property

Fire damage often weakens your building structure, which can leave any openings in a vulnerable position in regards to outdoor elements. We can go around your business space to close off any areas of potential exposure with our tarp up and boarding services.

What About Wet Areas of the Interior?

Fires are fought with either water, chemicals, or a combination of both. Depending on the size of the blaze, there could be extensive water damage left behind. We address the water left after first responders extinguishing the flames by:

    •    Utilizing specialized hygrometers that help us measure moisture saturation
    •    Using infrared camera technology that allows us to locate hidden pockets of moisture
    •    Employ the use of powerful equipment for water removals, such as truck-mounted extractors, pumps, and wet-dry vacuums

After our team is confident that we have removed enough water, we then put industrial-grade air movers and dehumidifiers into place. We always consider humidity levels and adjust our equipment placement accordingly to help achieve our drying goals. As with any project that involves moisture, mold prevention is part of the process.

Could There Be Soot in the Ductwork?

Before we arrive at your business, you can shut off the power to your HVAC system to reduce the transmission of soot and particulates to unaffected areas of your building. You can also close off the doors to the fire zone and carefully remove any relevant paperwork and other important items, if it is safe to do so.

Our team will take the appropriate steps to clean out your ductwork and seal the interior if necessary to help keep odorous elements from lingering. It is not unusual to have several smoke residue types within one space, all of which may require different applications and products for removal. It is important to note that some DIY cleaning methods may also result in further damage, such as:

    •    Wet cleaning solution used on dry smoke particles can embed them into surfaces causing stains
    •    Haphazardly dusting or vacuuming can cause particulates to become airborne, posing a health threat as well as moving them into other unaffected spaces in the building

We have the right equipment to use in each situation, including solvent mixtures that work on stubborn, sticky residue. Our team chooses the best process for mitigation during fire and soot removal to reach our restoration goals on time.

What About Wood Furniture?

For unfinished wood items within your commercial space, it is easy for smoke odors to penetrate them. Our team uses a few different cleaning options, including denatured alcohol and dry cleaning sponges on bottoms of office furniture, inside desk drawers, and any untreated wood shelving or other items.

There are some signs that your wood furniture may not be salvageable, which may happen after exposure to high heat. This will include:

    •    Joints that have taken on water or have cracked from exposure to heat
    •    Heavy surface blistering
    •    Permanent staining that is moderate to extremely dark

We do offer semi-refinishing techniques that can help to bring your wood furnishings back to life. This process is best for taking off watermarks and slight stains while using a solvent-based cleaner over the finish layer on top. When carefully executed, this process helps to remove chalky spots and light stains.

SERVPRO of Marlboro / Concord is the team to call when you need fast, effective fire and soot removal. Contact us 24/7 by calling (978) 486-9868 to have a crew deployed to your building.

My Concord Basement Has Mold – Who Should I Hire?

8/18/2020 (Permalink)

employee wearing tyvek PPE in attic SERVPRO technicians don PPE--personal protective equipment during mold remediation in Concord area homes--even the attics.

Understanding the Qualifications of a Professional Mold Removal Company Can Help You Make the Right Choice

If you love history, Concord is a grand place to visit. It was a key place in the Revolutionary War, and you can relive that time frame if you visit Minute Man National Park. Just under 20,000 people reside there with various businesses, schools, and churches. Lurking inside many of these homes is mold.

What Should I Expect in a Mold Removal Company?

 If you need mold remediation in Concord, you do not just want to open the phone book and pick the first name you see. There are things you should know about the business before you hire them. You want to take the time to call and ask questions. Here are some elements professional mold remediation technicians should do or have:

  • Proper Training - Institute of Inspection, Cleaning and Restoration Certification (IICRC) and Applied Microbial Remediation Technicians (AMRT) certification.
  • Personal Protective Equipment – They should always have the correct PPE.
  • Provide Containment – Plastic sheeting for barrier erection
  • Professional Equipment – HEPA products and commercial dehumidifiers are good examples.
  • Air Purification Tools – Air scrubbers, air exchange equipment, and HEPA filters.
  • Proper Disposal – Porous materials such as mold-contaminated drywall according to local codes national guidelines
  • Sealants and Encapsulants -Makes surface areas water-resistant and helps prevent the return of mold.
  • Antimicrobials and Antifungal Agents – Used to disinfect surfaces.
  • Experience – how long have they been in the mold remediation business?

A Company You Can Trust

SERVPRO is a mold remediation company that has years of experience. Our technicians have the proper certification, and any local mold damage license required. We can mitigate mold damage to your home and leave it, “Like it never even happened.” Mold is not something you want to ignore. It can spread rapidly and damage property, including treasured possessions. Mold can cause health effects.

Contact SERVPRO of Marlboro / Concord at (978) 486-9868 for quality mold remediation service.

How Can I Reduce Standing Water in my Home?

8/8/2020 (Permalink)

flood cuts in a basement finished SERVPRO Performs Controlled Demolitions to Remove Contaminants and the Floodwaters. Marlborough Prorperties get CERTIFIED SERVPRO CLEANED

SERVPRO is a Leading Floodwater Extraction Specialist for Marlborough Residents Operating Twenty- Four Hours a Day.

Are floodwaters a safety concern?

Flooding occurs periodically in Marlborough due to extreme weather patterns. The type of flooding that can commonly affect your home is often the result of heavy rainfall, which can raise groundwater and river tables. Once these tables reach a saturation point, residential areas may be affected by flash flooding. Unfortunately, flash flooding can bring dangerous pathogens into your home, so you should contact a professional flood technician to carry out the extraction procedure. Contaminated floodwaters, known as blackwater, could contact herbicides, pesticides, animal carcasses, microbial bacteria, and viruses on route to your property. With floodwater intrusion, it is critical to wear the correct personal protective equipment (PPE) and have experience dealing with biohazardous substances.

Can floodwaters be disposed of in sewers?

There may be local regulation that prevents floodwater extraction from being deposited into Marlborough waterways. Our technicians are well-versed in the legislature and can ensure that any waste-water disposal is responsible and legal. In these situations are team may rely on a truck-mounted water storage tank to transport standing water away from your property to a facility where it can be disposed of correctly. Using pumping equipment alongside extractors, we can ensure the complete removal of any excess water from your property. The procedure to remove initial standing water can take up to a full day, while the average restoration of the flooded property is two to five days.

What causes floodwater intrusion?

- Heavy, persistent rainfall which can enter through the roof or gutters of your building

- Road overflow when city drainage systems become overloaded

- River overflow or dam busts which can lead to flash flooding

- Groundwater flooding

For time-efficient and safe floodwater removal, contact SERVPRO of Marlboro / Concord at (978) 486-9868.

Is It Absolutely Necessary to Hire Disaster Response Professionals to Direct the Water Damage Repair in My Marlborough House?

7/31/2020 (Permalink)

water spreading all over a living room floor in a house Water damage remediation is a complex process and needs professionals. Call SERVPRO for water damage remediation.

Opening a Window and Flipping on a Fan Is Probably Inadequate As Your Sole Water Loss Intervention -- Let SERVPRO Manage Your Marlborough Water Damage Repair

No time is preferable for water damage in Marlborough, but certain atmospheric conditions make cleaning up and drying out after water loss more challenging. Your first inclinations and the advice you receive from friends, family, and research might have you opening doors and windows wide as the water damage planning progresses, creating what the industry calls an open drying system. Depending on the materials affected, the temperature and humidity in different environments, and other factors, an open drying system could be spot-on effective or cause more water damage to repair.

Does Science Really Matter During Water Damage Repair, or Should I Follow My Instincts?

Repair of Marlborough water damage depends on a comprehensive understanding of how water, air, temperature, and structural components relate when materials are wet. Extraction of liquid water and then applied drying techniques are how research indicates damaged materials regain their function and appearance. Fundamental to the science of drying, or psychrometry, is that liquid water and airborne moisture (water vapor) damage the structure they touch. The damage is progressive and cumulative, emphasizing that rapid and equipment-assisted water removal and drying are vital to its repair.

Will Waiting for Water to Dry Out on Its Own Cause More or Less Damage?

Failing to respond immediately to water damage in your Marlborough home ensures that the harm will continue and worsen, complicating the repairs needed. If you try to hasten the drying by introducing outdoor air and running fans or dehumidifiers without managing psychrometric conditions appropriately, the hope of repairing the damage fades. Our managers and technicians complete the rigorous coursework developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The training provides them with a context for planning an effective water damage repair plan, manipulating the three psychrometric conditions for optimal outcomes:

  • Humidity -- determines how receptive air is to accepting more water vapor from damaged materials
  • Airflow -- air movers positioned advantageously sweep vapor-saturated air away from surfaces, permitting the less humid air moved adjacent to wet surfaces to accept additional vapor
  • Temperature -- warmer air can hold more water vapor

Wait -- Do I Want My Home Filled with High-Humidity Air?

As the humidity of the air rises, the chance of additional damage to structures also increases. Our certified and experienced water damage repair technicians do not merely balance airflow and temperature until the humidity becomes oppressive. Once the air movement and temperature fully load the air with vapor, we configure dehumidifiers to absorb (desiccant) or condense the water vapor, containing it for disposal outside of the house.

Will Even Well-Balanced Drying Repair the Water Damage Alone?

It is also useful to note that failing to use aggressive extraction prior to choosing a drying system is a huge mistake. Extraction with pumps and truck-mounted extractors is vital to successful water damage remediation, substantially shortening the time needed to dry structures:

  • Truck-mount extractors can remove 36,000 gallons of water a day
  • High-efficiency dehumidifiers, in contrast, remove 30 gallons of fluid a day

We always start with pumping and extraction, completing the job with the most advantageous drying system.

Why Is Opening My House Up to Outside Air a Questionable Action During Water Damage Repair?

Employing an open drying system, where outside air exchanges with the air inside your home, can work in some circumstances. Those circumstances, however, are limited and unlikely to be easily understood without IICRC training. Only when the following conditions are in place and stable over time will the desired air exchange, and repair of water damage, occur:

  • The outdoor air must be warmer and much drier than the interior air (high temperature and low relative humidity)
  • The contrast between the humid indoor air and dry outdoor air must show at least a 20 grains per pound (gpp) lower humidity

Note: Optimal levels for efficient drying are at less than 40 percent relative humidity

All that it takes for an open drying system to slow down or reverse structural drying is for the weather to change. Additionally, 40 percent humidity may rarely or never occur in some climates.

Partnering with SERVPRO of Marlboro / Concord to repair water damage ensures your home benefits from scientifically based best practices, welcoming you back to “Like it never even happened,” condition. Call us at (978) 486-9868 day or night to schedule an assessment and planning session.

How Do I Go About Cleaning Rough Surfaces in My Fire Damaged Home?

7/6/2020 (Permalink)

soot and smoke damage on a brick wall Do you know how to clean masonry? SERVPRO does!

SERVPRO Technicians Use Specialized Techniques and Products to Clean Porous Surfaces in Your Littleton home 

Depending on the severity of the fire in your Littleton property, virtually every surface may have some impact. Your items such as clothing and keepsakes suffer damage, but the materials and structure of your home can face loss, even in the case of smaller kitchen fires. 

How Should Exposed Brick in My Littleton Home be Cleaned?  

SERVPRO Removes Smoke Residue from Even the Most Difficult Places 

Masonry, such as brick walls or a fireplace, can incur fire damage in your Littleton home. It may seem simple to wash away the smoke residue. However, brick tends to be a porous surface that can hold soot and residue. It can be challenging to remove, especially if your brick surfaces do not have a sealer acting as a barrier. 

How Do SERVPRO Technicians Remove Residue from the Masonry? 

  • Dry Cleaning: Our team uses a sponge or brush to remove any loose residue carefully. If the residue begins to smear or feel wet, dry cleaning is not sufficient.
  • Wet Cleaning: Technicians use either an alkaline cleaner or strong acid depending on the surface and extent of the damage. With both types of cleaning, it is vital to rinse after use and protect surrounding surfaces fully.
  • Abrasion Blasting: Technicians use this method only when necessary, as it is the most aggressive method. Abrasives range from dry ice, corn cobs, or in extreme cases, sandblasting. 

Our professional fire restoration team comes equipped with the proper equipment, knowledge, and products to restore every surface. Each surface requires specific, different attention, differing by levels of fire damage, and type of residue. Sometimes too much agitation of a surface can cause more damage making it imperative to remove residues as carefully and efficiently. 

For assistance after a fire, contact SERVPRO of Marlboro / Concord at SERVPRO of Marlboro / Concord. (978) 486-9868

More about Littleton.

How Can I Clean Soot Residues From My House After a Fire?

6/10/2020 (Permalink)

Items with smoke/soot damage Littleton, your fire damage needs SERVPRO’s tools and reliability.

For Fire Damage Restoration in your Littleton Home Call SERVPRO

Once a fire starts, the smoke coming from it can negatively affect your building materials and contents in places located far from the source. Our SERVPRO technicians can find and eliminate many of the problems associated with smoke and soot because we understand the theory of fire and how smoke behaves.

What is the theory of fire?

When working on fire damage restoration in Littleton, our SERVPRO team utilizes knowledge of how blazes burn to remediate all of your problems. Knowing the theory of fire means that we understand the components of smoke and how heat, flames, and smoke can affect a structure and its contents. Understanding the theory also helps us figure out what items inside your house we can restore and which ones will have to be removed and replaced.

How does smoke behave inside my house once a fire starts?

The temperature of smoke: Since smoke is usually hotter than the air inside your house, it will rise. This process is called convection, which means that heat transfers through air movement. Warmer air will always rise above cooler air because it is not as dense.

The temperature of the surrounding surfaces: Hot smoke always moves towards cooler surfaces. This phenomenon is known as hot goes to cold, and it occurs because the cooler air surrounding the surface drops and allows the cold air to rise.

Arrangement of building space: When smoke comes from the fire's source, it can travel around anything that obstructs it via the air current that pushes it. Each obstruction can act as a filter and collect residues as the smoke passes.

Ionization: When plastic materials get burned, they tend to release electrically charged particles that get attracted to materials that have the opposite charge.

Understanding how smoke interacts with the surfaces inside your home in Hudson or Boxborough can help us remove all of the soot residues present. For professional assistance, call SERVPRO of Marlboro / Concord at (978) 486-9868 24/7.

See more about Littleton

How Do I Know If I Have a Hidden Water Issue in my Marlborough home?

6/8/2020 (Permalink)

Close up of water flooding on living room parquet floor in a house We’re Faster to Any Size Disaster!

Certain Telltale Signs and Regular Inspections Often Reveal Hidden Water Problems in Your Marlborough Home

Slow water leaks from damaged roofs and deteriorated pipes can go unnoticed for a long time. This dripping water can, over time, accumulate in attics and behind walls, causing destructive fungal growth and fostering harmful bacterial proliferation. This is why it is important to know the signs of a hidden water leak and to routinely look for them around your Marlborough home. Also, it is essential to periodically have your house inspected for water damage.

What are the Signs of Hidden Water Damage?

There are numerous sure signs of water damage.  SERVPRO, a Marlborough water cleanup service, tells area homeowners to look for the following hints of unseen water issues:

    •    Unpleasant musty odors
    •    Mold on baseboards, walls, or ceilings
    •    Waterstained or discolored structural elements
    •    Paint/wallpaper bubbling or drywall/plaster deterioration
    •    Warped walls or buckling ceilings/floors

If you notice any of these symptoms, you need to contact a good water cleanup and remediation company as soon as possible.

How Can SERVPRO Tell If I Have Unseen Leak-Related Damage?

SERVPRO has an arsenal of state-of-the-art moisture detection equipment at its disposal. This gear enables us to quickly and efficiently find the location of water leaks and identify the materials affected by the related moisture. Our high-tech inspection equipment includes:

    •    Moisture sensors that can detect moisture in walls and baseboards
    •    Meters to measure the actual moisture levels in structural elements and household contents
    •    Infrared cameras that can look through ceilings, walls, and baseboards to locate leak sources

Ultimately, these tools enable our technicians to rapidly diagnose your particular water issue and get to work resolving it.

As a homeowner, you need to remain vigilant in guarding against all water-related threats. This vigilance involves keeping a watchful eye out for signs of inconspicuous water damage and having your home periodically inspected for such problems. With all that said, if you ever need help or a professional inspection, call SERVPRO of Marlboro / Concord at (978) 486-9868.

How Can I Mitigate Storm-Related Flood Damage?

5/29/2020 (Permalink)

SERVPRO equipment on shelves in a warehouse. When storms wreak havoc Marlborough, call SERVPRO we will be right there.

You Can Mitigate Storm-Related Flood Damage in Marlborough by Taking a Few Precautionary Steps and Calling a Good Remediation Service Provider Like SERVPRO.  

New England is famous for its strong coastal storms that wreak havoc on the region every year.  This severe weather, which can occur at any time of the year, impacts Marlborough and causes a great deal of damage in our local area.  While this common yearly weather is bad enough, sometimes a “perfect storm” passes through and brings with it massive flooding that deluges our small city.  Since our area is prone to this kind of weather, local home and business owners should always prepare for potential storms in advance.  When a disaster does strike, they need to contact a good flood damage remediation service, like SERVPRO, as soon as possible.

What Makes SERVPRO an Excellent Flood Damage Cleaning and Remediation Service? 

As a local resident, you should research Marlborough’s flood damage cleaning and remediation services before disaster strikes.  When examining the various companies handing this kind of damage, some really stand out.  Businesses like SERVPRO offer numerous fast and cost-effective home-saving services, including:                  

  • Standing water removal, using truck-mounted extractors, portable extractors, and wet vacs
  • Professional disposal of hazardous waste and water
  • Expert disinfecting and cleaning of affected surfaces to hinder harmful fungi and bacteria growth
  • Scientific drying of interiors with dehumidifiers, air movers, strong fans, injectidry systems, and high-tech detection equipment like moisture meters and sensors
  • Odor removal with sprayers and foggers

Finding a good, reliable flood damage restoration company before storms hit makes it much easier to recover after they have passed.  Undoubtedly, doing this saves you time, money, and heartache in the long run.

What Precautionary Steps Can You Take to Secure Your Home Before a Storm?

As previously noted, a key way you can limit storm damage to your Marlborough residence is to adequately prepare your home beforehand.  This has been made easier in recent years by advancements in weather forecasting.  Forecasts often give homeowners a few days warning before big storms.  Once you become aware of a storm’s approach, these are some measures you can take to limit potential flood damage:

  • Shut off electricity, gas, and water utility switches/valves before you leave your house prior to a storm.  This simple measure protects your property from further damage and others from gas explosions and electrical shocks.
  • Repair and seal any foundation damage.  This repair work helps prevent floodwaters from entering the ground floor of your home.
  • Ensure that your roof is in good condition, and your gutters are clean.  These measures help safeguard against leaks and related water damage.
  • Properly cover your windows with storm shutters or plywood.  By doing so, powerful storm winds and airborne objects are less likely to break your windows and allow rainwater to enter your home.
  • Divert flood waters away from your residence with strategically-placed sandbags.

In doing these things, homeowners might be able to largely avoid major flood damage.  However, nature is never a hundred percent predictable, and trying to defend against it is rarely completely effective. 

If Floodwaters Damage My Marlborough Home, What Can SERVPRO Do?

Our technicians in Marlborough are trained and experienced in mitigating and cleaning up catastrophic flood damage.  This is done with the Environmental Protection Agency (EPA)-approved disinfectants, high-quality deodorants, and the most advanced equipment available in the industry.  The process our professionals generally take to return your home to pre-flood condition is as follows:

  • Arrival at your home, in most cases, within four hours of your call
  • Removal of standing floodwaters with submersible pumps and extractors
  • Clean up and disposal of hazardous flood wastes
  • Disinfection of affected surfaces with EPA-approved disinfectants
  • Drying the interior of your home with dehumidifiers, air movers, and connected injectidry systems
  • Periodically measuring moisture levels in the air and interior materials with thermohygrometers and moisture meters/sensors  
  • Ensuring that they have effectively completed all interior drying by reaching a pre-established drying goal
  • Deodorization/odor sealing with high-quality deodorants or paint

Usually, once this process is complete, our customers are pleasantly surprised by the results.  Our technicians are often able to save your home and limit overall flood-related damage.  Also, their efforts help safeguard your house from future issues, like harmful microbial growth, dry rot, and bad odors.  At the same time, SERVPRO can often save you time and money.

Although you live in an area prone to powerful storms and flood-related damage, you don’t have to live in fear of these things.  There are actions you can take to protect yourself and recover from these problems if you are ever unfortunate enough to encounter them.  Properly prepare your home before every major storm to limit effects from them.  Then, if you do need help recovering from a flood, call SERVPRO of Marlboro / Concord at (978) 486-9868 for assistance.  

To find out more about Marlborough, click here.

Do Germs Survive on Carpeting in Marlborough?

5/24/2020 (Permalink)

close up of virus cells on a blue background When you feel like germs are everywhere and you can't keep up, SERVPRO is here to help.

The short answer is yes. For a defined period of time they can live on carpet fibers.

SERVPRO of Marlboro / Concord Offers Specific Cleaning for a Multitude of Surfaces

The Centers for Disease Control and Prevention have told us that viruses can remain viable on a variety of surfaces for days. In fact, on metal surfaces this current pandemic virus can survive and remain viable for over a week. The good news in Marlborough is that there are effective methods of virus cleaning and disinfection on metal and other non-porous surfaces.  We also have effective methods for cleaning and disinfecting quantities of personal fabric possessions, such as clothing or a child’s stuffed toy.

The virus we are combating under the current pandemic appears to remain active and contagious for different amounts of time on different materials and surfaces. Proper cleaning of some surfaces in Marlboro requires a specific cleaning process and chemical to be used. Our SERVPRO technicians are aware of these subtle cleaning procedures and the proper dwell times for each application. They are well prepared to help our fellow citizens during this pandemic. 

If you are looking for assistance with preventative cleaning, please give us a call. We would be pleased to discuss your needs and concerns. We are capable of providing a high level of preventative cleaning that is recommended by the EPA (Environmental Protection Agency) and designed to meet your time constraint and budget.

Providing professional, safe, and cost-effective specialty cleaning is what we do, please call SERVPRO of Marlboro / Concord team at (978) 486-9868.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Marlborough, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Marlboro / Concord today at (978) 486-9868 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Can SERVPRO Stabilize Our Concord Warehouse After Water Damage?

5/15/2020 (Permalink)

A warehouse with blue shelving. Concord Businesses Protect Inventory from Water Damage with Rapid Response from SERVPRO.

SERVPRO Extracts Water and Preserves Contents in Concord Structures

Concord warehouse owners know all too well the risk of water damage to their premises. Water that enters a storage area might damage both the facility itself and everything stored there. Concerns about water damage are justified no matter what kind of warehouse you run – and it is even more worrying if you happen to store food or flowers or anything else that needs to be kept under controlled temperature and humidity.

The first thing to do after a leak or flood in your Concord warehouse is to call SERVPRO for water removal services. Our expert teams arrive ready to remove all the water using a combination of free-standing, truck-mounted and submersible pumps. However, water removal is only the first step in remediating the situation. Our overall aim is to restore your warehouse “Like it never even happened.”

We understand how important it is that your premises have optimum conditions as concerns temperature and humidity. That is why our IICRC-certified technicians pay such close attention to measuring the moisture and humidity and devising an appropriate drying plan.

We equip our teams with a range of perfectly calibrated instruments, including thermal hygrometers, moisture meters and probes, and thermal imaging software. Thermo hygrometers measure the humidity in the air, or in other words the amount of moisture the air is currently holding. Meantime, we use moisture meters and probes to measure the moisture content of particular parts of the warehouse, such as the walls, storage units, or under the floor. Finally, thermal imaging techniques allow us to see hidden patches of moisture that we could not detect with the naked eye.

Once we have a clear overview of the situation in your premises, we devise a drying plan to restore it to the best temperature and humidity. Drying out something as large as a warehouse is a challenge, but do not worry. Our experienced teams are well versed in how to calculate the correct number and placement of dehumidifiers and air movers for maximum effect.

Stabilizing the conditions in your warehouse is a vital part of recovery after water removal, and you can rely on SERVPRO to get the job done right. Protecting the contents is our highest priority.

SERVPRO of Marlboro / Concord is on hand to help with any water removal process for Marlborough, Concord, and Littleton. Simply call us today at (978) 486-9868 for help and advice.

To find out more about Concord, click here.

What Should I Do If I Find Mold In the Attic Of My Marlborough Home?

5/12/2020 (Permalink)

Mold on a cream colored wall. Marlborough Mold Remediation and Cleaning It Up

Call SERVPRO for Mold Remediation.

Mold in your attic is a problem that requires immediate remediation because if it is left unchecked, it can quickly spread to other areas of your home, and might also cause damage to the structure of your attic and any items that are stored there. Fungus likes damp environments, and an attic often provides just such an environment and might even become a rich breeding ground for more mold.

You might be wondering what to do if you find mold in the attic of your Marlborough home, or even how to tell if you have fungus growing there. Finding out whether you have mold is usually quite easy: Look for telltale patches of black or greenish discoloration and also take note of any moldy or musty smells.

Now you are sure you have mold, or at least strongly suspect that you do, it is time to call SERVPRO. We train our IICRC-certified technicians in all aspects of remediation. We start with asking some simple questions to get a clear picture of your situation and then we send out a fully equipped team to assess your attic and decide on the best course of action.

Is there anything you can do while you wait for our professional team to arrive? The answer is yes; there are some things you can do. If there is an obvious source of water or damp that you can remove safely, please do so. We recommend keeping the affected area dry. If you happen to have an HVAC system or fans running in your attic, turn those off too as they might help spread spores to other areas of your home.

If it is safe for you to remove porous materials you may do so, as porous materials also present a spreading risk; however please only carry out removal if you have protective equipment on hand to wear. Removal must be conducted slowly to avoid agitating the spores and causing further spreading – if in doubt do not do it.

SERVPRO recommends that you avoid touching or trying to spray or clean the mold and that you do not attempt to paint over affected areas.

Stay out of your attic until we arrive to assist you. Our experienced technicians come prepared to set up containment to prevent mold spreading to other parts of your home, and we use negative air machines to vent contaminated air outside your house. We also use a range of cleaning protocols including HEPA vacuuming, scrubbing, abrasion, and immersion to clean salvageable items and remediate mold growth on walls, floors or ceilings.

Do not ignore a mold problem in the attic of your home. Call SERVPRO of Marlboro / Concord at (978) 486-9868 for help.

To find out more about Marlborough, click here.

I Need My Wet Basement in Marlborough Dryied and Protected After a Storm, What Can SERVPRO Do for Us?

5/9/2020 (Permalink)

Standing water that is backed up to a yellow home. If your basement suffers from a major or minor flooding event, pick up the phone and call SERVPRO for successful drying services.

Our Technicians Will Investigate ALL of the Causes of Your Wet Basement After a Storm, Before Commencing With the Remediation Process.

Marlborough and our part of Massachusetts went through an incredible amount of extreme weather this year, and the upcoming winter is not expected to be any milder right now. Problems and damage not completed repaired or restored can resurface after the first heavy rain.

Many homeowners found themselves with a wet basement in Marlborough after a storm last year. If the water level was low, many of them used a water-vac to remove it and then let everything air dry as best as possible. At SERVPRO, we understand that this does not solve the problem, only push it back for more water intrusion later.

With the next storm, more water finds its way into the basement. After one of our restoration teams arrive, they start with two tasks, remove the water and determine how it entered the basement.

They start removal with a commercial grade pump to remove any water higher than ankle-deep. Depending on the area of the basement, this can take a few hours to a day or two. If there are any carpets on the floor, team members next use extraction wands to draw out the water and then remove the carpets to dry outside. If there is a pad underneath them, they dispose of it immediately.

With the water gone, a SERVPRO inspector carefully checks the walls and floor for cracks and seepage points. Some of these can be as small as the tip of a pencil, so the inspection takes a long time. In some cases, a seep does not show until enough water comes through to reveal a damp patch.

Technicians fill any cracks and seep with hydraulic cement to seal them off. Next, they coat the walls and the floor if needed with a layer of masonry cement. It adheres tightly to concrete and forms an excellent barrier against further water intrusion.

If there are a large number of cracks inside the basement, then there are usually larger cracks in the outside walls. To protect the basement and the foundation, we recommend allowing our team to dig out around the foundation, expose the walls, and cover them with a thick, liquid rubber compound. It seals the entire concrete surface and does not leak unless there is physical damage that separates the blocks.

Flooding, Water Extraction, and Drying--Call SERVPRO

Marlborough has had fewer storms this year, but it is not over yet. Winter weather can tear into a home from top to bottom, causing storm damage issues at every level.

 After a storm, a Marlborough wet basement usually means there is more damage than just floodwater. There was a pathway for enough of it to get in and leave more water than a mop and a shop-vac can handle. SERVPRO technicians are trained to remove the water, find out how it got in, and lower the risk of a flood happening again.

If the water level is more than ankle high, we bring in a commercial grade pump to remove it. Even in a larger home, we can clear the excessive in a single morning or afternoon. For lower levels of water, we bring in water extraction wands and other suctioning devices. These devices are designed to draw water off of floors and out of carpets without harming the surface or tearing up the nape. Contaminated water always plays a role in salvaging materials.

As SERVPRO technicians remove the water, one of our inspectors determines how it got in. Since the problem appeared after a storm, the inspector looks at the foundation walls which make up the basement for seepage points and cracks. Cracks are easy to spot, but a seepage point often looks like any other patch of rough surface on the exposed cinder blocks.

To seal and cover the damage, we use hydraulic cement to fill in the cracks and seepage points. When we complete that, we cover the entire wall surfaces with masonry cement. It is a thin coating that adheres to the surface and forms a waterproof barrier.

The water should be stopped before it gets into the foundation though. Once we have the inside taken care of, the inspector moves outside the home. Our recommendation is to allow us to dig out around the home and expose the foundation walls where we perform the same inspection as we did inside. We seal any cracks and seepage points with the hydraulic cement, but we cover the outside walls with a liquid rubber compound. The only way water gets past these barriers afterward, is if there is enough damage to shift the house even partially off of its foundation walls and pad.

A wet basement is usually a minor problem, but it can become an expensive one if not dried and repaired properly. SERVPRO of Marlboro / Concord is here to help you protect your home from this and other effects of severe storms. Call us today at (978) 486-9868 for more information and to set up an inspection.

Click here for more information on the city of Marlborough.

How Do We Get An Odor Out Of Our Marlborough Business?

5/6/2020 (Permalink)

A man with a white clothespin on his nose. SERVPRO Eliminates Odors that Affect Commercial Buildings in Marlborough

SERVPRO Assesses and Eliminates Sources of Odors and Improves IAQ to Commercial Buildings.

Maybe you are coping with a lingering smoke odor after a fire at your Marlborough business. Moldy areas can emit that musty smell even after remediation. Traumatic or criminal events also have residual aromas that are unpleasant and upsetting to employees and customers. Use the expertise of our deodorizer specialists to eliminate the odor.

When planning for odor removal in your Marlborough shop, hotel, restaurant, factory, or other business our crews follow a step by step process. Each step may be repeated until the odor is removed entirely. Some of the processes involve cleaning and disposal of smelly residues. Others use advanced technology to rid the area of the smell in other ways. We are confident that our crews can find a solution to even the toughest odor problems.

The first attempts to rid the areas affected are pretty intuitive. We discuss what the owner, manager, and employees of the business feel might be the source of the smell. Then we scour the area to look for remnants that may have gone undiscovered. Odor removal typically improves Indoor Air Quality, IAQ. For example, if the smell is linked to dead animals all carcasses must be found, bagged, and discarded properly.

The SERVPRO team also looks for residues that make surfaces smell. Soot and smoke are typical examples, but a crime scene could have pepper spray or tear gas remnants. The residues are cleaned off as thoroughly as possible, and we may use heat to drive the odor vapors out of porous articles.

Next, persisting odors may respond to professional air spray deodorizers. SERVPRO employees try to replicate the way the odor was dispersed originally to capture and eliminate the smell. Smoky odors are often defeated by thermal fogging, where deodorants are combusted in a heat chamber, and then fogged in an area. The deodorant particles cling to odor particles and neutralize them at a molecular level.

Hydroxyl generators emit tiny particles that also latch onto the smelly bits, airborne and on surfaces, and change the chemical composition to eliminate the odor. SERVPRO may use ozone in certain circumstances, but only when other attempts are unsuccessful.

Sealing in odors is an option when you do not want to discard articles that may carry the smell. Sealing is not always the perfect solution but can work well with other strategies. SERVPRO crews are relentless until one of the efforts works and the smell is gone.

If persistent odors plague your commercial space, rely on SERVPRO of Marlboro / Concord to find a deodorizing solution that is permanent. Call (978) 486-9868 to schedule an odor eliminating consultation.

Click here for more information on the city of Marlborough.

What Are Some Fundamentals to Know About Flood Damage Remediation in My Littleton Home?

5/3/2020 (Permalink)

Insulation being blown into an attic. When the insulation in your attic gets wet, problems such as mold damage can occur. Contact our team to investigate the extent of the water damage.

Heavy Rains Can Cause Flood Damage To Your Littleton Attic Due to Faulty Roofing.

Thunderstorms can bring intense winds and rains to your home, but they can become disastrous and cause flood damage inside of your home when the roof above you is sporting a hole. Over time, roofs become weathered and damaged. With enough time, those damages can become extensive and lead to holes forming as the shingles rot away. Getting your roof replaced is expensive, but pushing it off as long as possible can cause more problems, such as rain pouring through a hole and into your home.

The water from flood damage inside of your Littleton  attic soaked the insulation and wooden structure inside. Some of the water even traveled down to the structure of your house, causing bubbles to form in the paint covering the walls in your living room. In this situation, the best thing to do as quickly as possible is to call someone about the hole in your roof as well as calling for professional water damage remediation services.

When you get in touch with SERVPRO, we make sure to send our technicians to your home as quickly as possible. After a brief investigation, our technicians may decide it is best to remove the soaked insulation, especially if this is not the first time rain has gotten into your home and there is evidence of mold damage. Afterward, SERVPRO can create a drying plan and then begin to set up equipment in your attic, meant to create an ideal environment for evaporation.

SERVPRO can set up axial fans, air movers, and dehumidifiers in the attic, devices that work in conjunction to remove moisture from the air, as well as to introduce fresh and dry air to the area of impact. Where water slipped down to your living room, we can feed air blasting tubes down through the walls, from the attic, to ensure that the space between your walls is also adequately dry.

If sudden flood damage impacts your home, get help immediately. Speak with SERVPRO of Marlboro / Concord by dialing the number (978) 486-9868. Day or night, our technicians are always available to help you.

Click here for more information about the city of Littleton.

Why Do I Need Professional Fire Damage Restoration After a Fire In My Littleton Property?

4/30/2020 (Permalink)

A home with a fire burning out of two sets of windows. To ease the process of restoring your property after a fire, you should call SERVPRO.

Smoke, Soot Particles, and Odors Need SERVPRO Restoration Methodologies for Comprehensive Cleanups.

Fire damage to your Littleton home can be a traumatic experience for any homeowner. Apart from the damage due to the heat, fire can cause significant damage to your property and belongings due to smoke and soot. The smoke particles can coat walls, ceilings, and almost any surface and cause permanent damage if not cleaned quickly and efficiently.

The particles in the smoke contain unburned carbon that can be very difficult to remove after a fire to your Littleton property. Furthermore, not all soot particles are alike, and it takes a multi-step process to eliminate them. It is a job for the professionals who have years of training and expertise in fire damage restoration. Here are some of how professionals get rid of the smoke and soot damage from your property.

Strategies are developed based on the type of soot residue

The plan to restore the smoke damage depends on the type of smoke residue. Here at SERVPRO our team of expert restorers evaluates the type of smoke residue and prepares a plan accordingly. The dry smoke residue is easier to clean compared to the wet smoke residue. As dry smoke residue does not stain the surface as intensely as wet smoke residue, it is easier to remove by wiping. Our IICRC certified technicians use less aggressive methods to clean such films.

Wet smoke residues, on the other hand, are significantly more difficult to clean. SERVPRO technicians use a variety of methods such as wet-cleaning, foam-cleaning and abrasive cleaning to mitigate the damage caused by wet smoke residues. The heat streams during a fire can drive these smoke particulates deep into cracks and crevices and porous surfaces further exacerbating the cleanup difficulty.


Smoke and soot pose another challenge during the restoration process- the odor. If proper precautions are not used during the restoration process, the odor can linger on long after the fire. SERVPRO technicians use equipment such as Ultra Low Volume (ULV) foggers, heat foggers, deodorizing beads and other methods to combat the odors after a fire. Our technicians have years of experience in managing odors after fires of all sizes. We get your home smelling like home again in no time.

How To Deal With Various Aspects Of Fire damage In Hudson

Considering it only takes 30 seconds for a small fire to turn into a huge blaze, every Hudson home faces the risk of fire damage. With more and more items being made from synthetic materials nowadays, fires can start and spread within a few minutes. These materials also tend to produce excessive smoke that can damage areas not affected by the flames. The wrong approach can hamper recovery efforts.

Most cases of fire damage in Hudson also include damages from water. When fighting the fire, no one concentrates on the amount of water used so it might form pools or soak into porous materials. Extracting such water should be given priority once restoration starts because extended water exposure has its challenges. Our SERVPRO team is well equipped with extractors and other tools necessary to handle this.

In most cases, your insurance covers the costs involved. However, you might ruin the claim process if you fail to do proper documentation. Instead of waiting for the adjuster to arrive before starting the restoration, you can find out if photographic evidence is enough for the claim process. Calling the adjuster can help you confirm this and begin restoration. Our SERVPRO technicians can help you take the necessary photographs as they do the restoration. Doing this saves time thus limiting the chances of additional damages happening.

Unless it is a massive blaze that consumes the entire structure and its contents, most fire incidents leave many salvageable items. However, it might not be easy to tell the difference especially when everything is covered in soot. Our SERVPRO team begins by separating items into three groups. The groups include salvageable, unsalvageable and questionable items. To a trained eye, it is easier to make these distinctions. We can also move some contents to an offsite facility for cleaning. Move Outs improve the outcome of the salvage process.

Call SERVPRO at Marlboro/Concord at (978) 486-9868 today to talk to one of our fire restoration experts.

To find out more about Hudson, click here.

Can SERVPRO Help Our Concord Home Battle Fire Damage?

4/27/2020 (Permalink)

Fire damage to a picture frame, walling, and flooring of a home. Concord Fire Damaged Homes Get Great Restoration from SERVPRO

SERVPRO Provides Cleanup and Damage after A Fire in Your Concord Home.

You might think that the situation you are experiencing is hopeless. However, with the proper restoration company on your side, it is possible to save your home, its contents, and your cherished personal belongings. Of course, it depends on the conditions present during your specific situation and the amount of time you take to ask for help.

Regardless of how or where a fire occurs on your Concord area property, fire damage and water damage go hand-in-hand. The firefighters use water to douse the flames, making locating and removing water after the fire is out, essential. You want to avoid leaving behind small pockets of water that could eventually lead to mold or other biohazards that pose severe health risks to you and your family.

At SERVPRO we assess every area of your home to determine the best way to return it to a quality pre-damage condition and eliminate any problems that could compromise our goal. We have IICRC certified technicians who specialize in water and fire damage restoration tasks, as well as cleaning, deodorization, and repair technicians to ensure your restoration goes off without a hitch.

SERVPRO manages your entire restoration process from beginning to end, making the process itself less stressful and invading. We help you stand up when standing is hard, providing you with solutions that help bring life back to your home. Our technicians are available 24/7, allowing you access to expertly trained personnel, industrial-grade equipment, and quality restoration services any time you need them.  

SERVPRO technicians make your problems their own, work hard to address any concerns you may have, and treat you and your family with the respect and dignity they deserve to overcome emergency situations that occur on your property. We have been providing homeowners just like you with emergency solutions and preparedness services for many. Just contact us when things go wrong, we can help.

SERVPRO of Marlboro / Concord provides customers with a stress-free claims process and responds to your emergency situations quickly and efficiently. Never hesitate to contact us for help dealing with these problems and more. (978) 486-9868.

To learn more about Concord, click here.

Can SERVPRO Help Me With Water Damage From An Ice Dam In Littleton?

4/24/2020 (Permalink)

A gutter with icicles hanging from the gutters. Icicles are beautiful to see but it Ice is forming in your gutters, you could get water damage inside your house.

How Ice Dams Cause Water Damage to Homes in Littleton, SERVPRO Can Help.

The attic space above your home experiences much more significant fluctuations in temperature throughout the year than the rest of your Littleton home does. When attics become warmer than the outside air and begins melting the underside of any snow or ice on the roof, water from this snow and ice melting can enter the home.  

Littleton homeowners might experience water damage inside their homes when ice dams form on their roof. An ice dam traps water while the weight of the ice and compacted snow forces the water to travel upward in between shingles. This water eventually drips or trickles into the attic area and begins destroying materials. Insulation can become too compressed to protect from loss of heat, which often creates increasingly more massive ice dams later.  

Water that enters your home in this manner can ruin more than your insulation. It can create the perfect oasis for microbes to occupy in your attic. Any air ducts with cracks or other breaks in them can whisk microbial matter into your living space downstairs, also. More visibly, water from slowly leaking roofing can cause stains on ceilings and in the upper portion of walls. Floors in your attic can become weak, making them unsafe. Items of a more fragile nature stored in your attic can also sustain water damage directly from seeping water or indirectly from water vapor that condenses on the surfaces of a box's interior and its contents.  

The technicians at SERVPRO professionally mitigate the effects of water damage caused by ice dams in attics and living spaces. We can tarp the roof for temporary relief and recommend a team of professional roofers who can make the repairs necessary to prevent the problem from recurring. Once water finds a way into a home, that pathway remains open until we close it off physically.  

SERVPRO employees understand the importance of following local guidelines in the disposal of materials like insulation, and we always do this in the safest manner possible. Double bagged materials remain safely contained as we carry them out of your residence. We bring the equipment necessary to dry out any dampness remaining quickly, as well. Once finished, we clean up the area and leave it all looking “Like it never even happened.” 

SERVPROof Marlboro / Concord is always ready to help you restore your home by mitigating water damage that can continue to spread and worsen. Call us at (978) 486-9868, so we can help you, also. We serve those in Bolton, Stow, and Acton, as well as neighboring communities.

 To find out more about Littleton, click here.

Can SERVPRO Tell Me How Water Cleanup Works For Marlborough?

4/21/2020 (Permalink)

A laundry room with standing water. A quick response is crucial to homes that need water cleanup in Marlborough.

SERVPRO Can Show You How Water Cleanup Works In Marlborough.

Water or fire damage is a distressing situation, and your response is crucial. When water leaks, it can carry bacterias, sewage or grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation the less likely it is that permanent damage occurs. SERVPRO has a crew of highly trained technicians who can be onsite within just 4 hours from notice of loss.

A quick response is crucial to homes that need water cleanup in Marlborough. The thing a qualified water technician can do when arriving on site is to assess immediate danger and mitigate loss. That begins by finding the source of water, cordoning off areas of danger and removing furniture and possessions.

In our 40 years of experience, our experts have found that communication is key to the job. A SERVPRO professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any pre-existing conditions or materials that could be a problem, like asbestos, you need to let our team know.

Once we are both satisfied, we begin by extracting water. SERVPRO can use powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage which is measured using moisture meters.

With the initial phase complete, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized and returned to their original place. SERVPRO always look to mitigate loss, but in some cases, items may be beyond repair.

A full explanation can be given during the final walkaround to show you where work has been done and areas where replacements are necessary. We then clear away our tools, remove any barriers placed in affected areas and leave you with a clean, water-free home.

SERVPRO Says to Repair Water Damaged Areas in Your Marlborough Basement without Delay

There are plenty of emergency situations that you can face when you are a homeowner with sound explanations, but this is not always the case. When you are dealing with something like a wet basement in your Marlborough home, several different causes could be to blame for the situation. More importantly, this is a situation that requires your immediate attention to prevent various types of on-going damage.

Often, a wet basement in your Marlborough home indicates a failure of your foundation or elements like your sump pump. Discovering dampness or wetness to the area might, in fact, be an excellent means of identifying a potentially disastrous problem before it becomes a threat. This situation provides an opportunity for our SERVPRO restoration specialists to restore the current water damages and to prevent the problem from reaching a more extreme result in the future.

When your foundation begins to waiver in its duties of keeping moisture and water on the outside of your home, it rarely happens all at once. Dampness and wetness in your basement can be a clear indication of the structural integrity of this critical component of your house starting to degrade and wear. With the appropriate tools and experienced eyes, these vulnerable spots can get identified and repaired before further degradation occurs, permitting water to enter your home unabated. The scope of service depends on the needed products and procedures to rectify the issue of water intrusion or seepage. Simply applying a waterproofing formulation or even trenching along the exterior perimeter to control french drains and tiles may be in order. Hydrostatic concrete is also in our arsenal of products. Vapor barriers form an integral factor in the prevention of water seepage.

Additionally, your wet basement can allow for instances of mold growth. With naturally occurring mold spores in the air that we breathe, warm air and moisture are the only elements required for these spores to seat themselves on surfaces and form colonies. Resolving the dampness in the area through SERVPRO's dehumidification and drying processes can eliminate the components necessary to facilitate fungal growth.

From the moment that our restoration specialists arrive at your home, we assess the full scope of the damage to the basement and coordinate with you to map out a restoration plan. This visual inspection is critical to locating the source of the moisture and resolving this issue (when possible) to prevent this detrimental environment from continuing in the lower level of your home.

If you find your home in a water emergency, your first call should be your insurance company. The second should be SERVPRO of Marlboro / Concord. Call us on (978) 486-9868 now, and we promise to arrange a service within one hour.

Click here for more about Marlborough.

If My Concord Condo Suffers Water and Mold Damage in Concord, Can We Depend On SERVPRO For Help?

4/16/2020 (Permalink)

Mold on a wall. SERVPRO will be there, we will be ready for your call at (978) 486-9868.

Yes, SERVPRO Professionally Removes Water and Remediates Mold Damage in the Concord Area.

Vacationing up north is always a fun idea for the summer, especially when you have a house to visit. However, things didn’t go as planned for this tenant in Concord, Massachusetts when visiting her vacation home.

A neighbor next to her condo had noticed spongy carpets in the hallway entrance to the apartment building. The neighbor had notified the office, and the property manager called the owner of the building right away. The owner, who had been living in Colorado, got the news that their Concord unit had sustained mold and water damage created by the water heater. He was very shocked by this news, because he had owned this property since 2008, and never had this problem before. The owner left his Colorado home to check on the scene and decided what steps he needed to take next. Because the tenant had been away on vacation, mold had spread throughout the residence. Apparently, the mold had been growing and water dripping for about a month before anyone noticed the leakage.

The owner immediately called his insurance company who recommended SERVPRO for water and mold restoration services. We excel at remediating the mold and extracting the water from the affected areas. There was substantial mold found in the boiler room closet as well as the baseboards of the family room and kitchen cabinets. The water damaged carpet in the condo was not able to be saved due to the length of time the carpet had been wet and the extent of the mold damage. The crew arranged for the contents to be removed from the area to prevent further mold proliferation.

SERVPRO first removed the affected carpet that was soaking wet from the water damage. The technicians used powerful equipment to initially lift and remove most of the water. They then used advanced equipment to contain the area with the mold and to extract the water. The crew then set up containment around the affected areas using thick 6 mil poly sheeting and poles so that the mold could not spread any further. This is a vital step in the mold remediation process to limit the damage. Next, the crew used air scrubbers for air purification and dehumidifiers to remove residual moisture to dry the areas fully. Our technicians applied an antimicrobial product to all the affected areas. Selective deconstruction was done, removing the drywall four feet off the floor.

The property owner came and examined the property and stated that SERVPRO of Marlboro / Concord was the right company to call. We are available 24 hours 7 days a week to restore your investment property to its pre loss condition, "Like it never even happened." (978) 486-9868

Find out more about Concord by clicking here.

Is Your Marlborough Bank in Need of Water Removal?

4/13/2020 (Permalink)

Bank sign inside of commercial building What do you do when your bank experiences water damage? Cal SERVPRO!

Commercial Water Removal in Marlborough Could Have Been Caused By Your Sprinkler System 

Construction engineers design the sprinkler system installed inside your Marlborough bank to pump water into your building if a fire ever happens to occur. However, if these systems get triggered by a minor blaze or due to a system malfunction, your company may be required to conduct commercial water removal. Sprinkler systems pump several gallons of liquid H2O into a burning structure, but if they malfunction, problems can result. 

If there is a significant amount of H2O present, it may be wise to call in the professionals like our SERVPRO team to conduct your commercial water removal in Marlborough. Sometimes when sprinkler systems go off, the results can be catastrophic. The sprinklers can cause the floors beneath them to accumulate a large amount of moisture. The moisture can then travel to your bank levels that are below. In some situations, your sprinkler system could cause building materials and contents on multiple floors of your bank to get wet. 

When dealing with emergency water damage calls at your bank, our SERVPRO technicians know that mitigating issues before they get worse is vital. We can show up right after you get notified of a problem and begin assessing your situation. We know that since you are in the bank business that you must keep your financial institution operating due to federal regulations put in place during the Great Depression era. 

When dealing with severe moisture-related cases, our SERVPRO crew could have to set up several air movers and dehumidifiers on multiple levels of your bank as a part of our applied structural drying or ASD procedures. Since your bank must keep operating, we can often conduct the ASD process in small sections. For example, we can start our mitigation efforts by extracting and drying offices in your bank away from your main lobby. We can then work on the building materials and contents inside your lobby once other areas are dry, enabling your staff to move operations to the remediated areas. 

If the sprinkler system ever gets triggered and sprays water all over your bank's interior, it is wise to call SERVPRO of Marlboro / Concord at (978) 486-9868 24/7. 

More about Marlborough.

How Do I Get Rid of Water Damage in My Convenience Store?

4/4/2020 (Permalink)

"24/7 service" SERVPRO professionals are trained to handle all types of water damage. Contact us today at (978) 486-9868.

SERVPRO Performs Commercial Water Cleanup for Marlborough Businesses 24/7

Ceiling water damage in retail spaces can be tricky to clean. Whether the leak is from a damaged pipe or faulty sprinkler system, the stains and potential odors caused by this damage can be unsightly and require rapid mitigation to prevent the onset of contaminants like mold. 

If your business needs commercial water cleanup in Marlborough, SERVPRO techs are always available to remove the damage and keep your business safe and clean for customers and employees alike. SERVPRO employs high-tech measurement tools and cleanup modalities to ensure precise mitigation while keeping costs for business owners low. 

What Can I Do To Mitigate Damage Until Technicians Arrive?

  • Collect leaks in a bucket or tray. Even if you use a water-resistant ceramic tile or polished concrete in your storefront, extended exposure to water can eventually seep into grout or flooring under vapor barriers. 
  • Remove affected ceiling tiles. Water-damaged tiles can eventually warp and crumble from exposure to water.
  • Protect the floor. Ceiling leaks can spread over time, so take care to protect your flooring with rubber mats, tarps, or other floor coverings, even if there is a vapor barrier finish on the flooring. Water can seep into cracks and damage flooring or subfloors over time.
  • Take care of inventory. Move inventory near the leak to a clean, dry location to prevent water damage to your salable goods. 

How Can SERVPRO Restoration Techs Dry My Storefront?

After extracting water with portable extractors, SERVPRO can deploy high-powered centrifugal air movers and low-grain refrigerant dehumidifiers to dry your business. Techs can remove damaged ceiling tiles to keep your business safe and encourage ventilation in the affected area. If the insulation in your ceiling is also compromised, technicians can vacuum it up, clean and dry fiberglass or rock wool insulation, and reimplement it in your structure.

SERVPRO of Marlboro / Concord preserves businesses with cleanup that is Faster to Any Size Disaster. Call (978) 486-9868 to begin mitigation within hours of your initial contact.

Learn more about Marlborough.

Flood Damage During Long Weekend Away Leaves Smelly Problem in Marlborough Home

3/19/2020 (Permalink)

Flooded living room We understand the need for rapid response and restoration to minimize the loss of your property. Call us right away we are available 24/7.

What It Takes for Timely Resolution of Flood Damage Incidents in Marlborough

One of the most significant issues with flood damage is the rapid cleanup need to limit the loss to the home. Water degrades quickly, and groundwater arrives in the house as a category three biohazard that is unsafe to come into contact with. 

After an extended weekend away, a homeowner in Marlborough arrived to flood damage in her home. Water entered through a broken basement window and pooled on the slab floor of her unfinished basement. 

Inspection for Safety and Scale of Damage

The SERVPRO techs wore personal protective gear and tested the water to determine the nature of any contaminants present. The testing tells them if they need to add antibacterial or antimicrobial-based cleaners to the restoration services. In upper levels of a home, the water typically runs downward, however, in a basement with a slab floor and cinder block and brick walls, there is nowhere lower to go. 

Water Removal Methods

The techs choose from different methods of water extraction dependent on the amount of water to move out. It increases in depth quickly in a crawlspace or basement environment, and both submersible pumps and truck-mounted units pull out large amounts of water quickly. Items without contamination from the water get moved out, and things with exposure get inspected for restorability through the advanced cleaning and disinfection measures.

Drying and Readying for Reuse

Because of the lack of building materials that require removal, after water extraction, the drying phase begins quickly. The combination of air movers and dehumidification equipment dries the basement rapidly. If any efflorescence appears on the concrete or bricks, it gets wiped away during the final deep cleaning. This action also frequently eliminates any residual water odors left behind. If the loss area requires more robust odor control methods, the techs have access to an array of powerful equipment. 

Prevention of Cross-Contamination

Because of the probability of airborne particulate containing pathogens or bacteria, the techs put up plastic barriers to create containment around the doorway leading to the interior of the house. They also run air scrubbers during the whole of mitigation to capture any airborne particulate. 

SERVPRO of Marlboro / Concord at (978) 486-9868 cleans up and restores home with flood damage. The techs bring their extensive training, experience, and equipment to make the water loss to the home, "Like it never even happened."

Learn more about Marlborough.

World-Class Credentials are why SERVPRO is Qualified to Handle Your Disaster Restoration Needs in Marlborough

3/11/2020 (Permalink)

IICRC Certificate for SERVPRO of Marlboro / Concord SERVPRO of Marlboro / Concord has the credentials to handle all of your disaster restoration needs. Call us today!

World-Class Training Plus Adherence to Best Practices Are Why SERVPRO IICRC Certified Firms Deliver Successful Outcomes in Marlborough

When considering options for assistance after water, fire, mold, or other residential loss, homeowners in Marlborough, Concord, Littleton, Acton, and other communities in Middlesex and Worcester Counties strive to find the most highly qualified restoration company. Tight time constraints for successful outcomes beg for a sure way to sort through the alternatives, why we invested in the training to become IICRC certified.

Development and Implementation of the Highest Standards

When disaster strikes your home in Marlborough and northeastern Massachusetts, contact an IICRC certified firm. The Institute of Inspection, Cleaning and Restoration actively develops and refines restoration industry best practices on an international level. Rigorous training courses, including hands-on sessions offered in a wide variety of cleaning and restoration disciplines, are why we chose certification from this clear leader in the specialties our customers need.

Disasters Present Unpredictable Challenges

Rarely is the road to disaster recovery straightforward, why SERVPRO IICRC certified firms are uniquely prepared to respond to all possible scenarios. Storms can lead to both flooding and fires, as lightning-linked damage can complicate an already overwhelming water crisis. Mirroring this situation, firefighters use vast amounts of water to knock down fires. Water damage left unabated for more than 24 to 48 hours encourages mold growth and exposure to other contaminants. Crime and trauma scenes need a professional and compassionate response. Our IICRC-trained and certified managers and technicians stand ready to manage even complex damage circumstances, proficient in many different types of catastrophic restoration practice.

Allow Us to Shoulder More of the Burden

The stress of responding to residential disasters lessens when one company can plan for and implement a multi-phase and focus project. Avoiding the requirement to change contractors as a diverse list of mitigation and remediation tasks complete is why SERVPRO IICRC certified firms stand out as beacons of hope and competence to weary and overwhelmed homeowners. Not only does our team offer a comprehensive listing of restoration-centric certifications, but we also are skilled in transparent and compassionate communication as we move through the project agenda. Top grade equipment and commitment to help with insurance claims round out our resources.

Professionalism and commitment to effective strategies are why SERVPRO of Marlboro / Concord is proudly an IICRC certified firm. Have confidence that our team can make it “Like it never even happened,” when you call us at (978) 486-9868.

More about Marlborough

Concord, MA: Your Local Water Damage Specialists

3/5/2020 (Permalink)

SERVPRO of Marlboro Concord truck SERVPRO of Marlboro Concord on the scene helping our neighbors in Concord, MA

When the crew from  SERVPRO of Marlboro / Concord arrives on site we are working extracting and removing the water from your damaged property. We use commercial grade blowers and dehumidifiers to dry out the structure, or building. Once the drying process is completed and inspected for quality, we start the repair and restoration process. As a member of a New England community with older homes, we understand Concord’s Demolition Review Bylaw to preserve and protect significant properties  built before 1941 that constitute or reflect “distinctive features of the architectural, cultural, political, or social history of the Town.”

If your home requires extensive cleanup and restoration, we may conduct an efficient and organized move out of your belongings to protect your belongings from further damage.

We do all the repairs needed for any type of water damage in the Concord, MA area. We handle all flood damage jobs in the Concord area working with your homeowners or property insurance companies. 

Flooding and Water Damage Restoration in Concord, MA

We are your Concord, MA local water removal and cleanup specialists.  As a member of the local community we are ready to provide honest and professional damage restoration to your Concord home or commercial property at a moment's notice after you call.  We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. We document the drying process to make sure your property is dry and the job is done right.

We would like to thank the community of Marlborough and Concord, Massachusetts for supporting us as your local company for repairs and cleaning related to local properties. 

Water Damage and Flood Damage Restoration in Concord, MA

SERVPRO of Marlboro / Concord

  • On Call 24-Hours for Emergencies
  • Faster to Any Size Disaster
  • Locally Owned and Operated
  • Highly Skilled Water Damage Restoration Team
  • State-of-the Art Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (978) 986-4551

24-Hour Emergency Water Removal Service

As your neighbors in Concord, MA, you should expect quick response time to your property. 

Faster to Any Water Disaster

If your Concord home or business is affected by a flood or other water emergency, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

We are right around the corner serving neighbors in:

We are proud to serve our local communities:

Marlborough, MA      Maynard, MA

Boxborough, MA       Bolton, MA

Littleton, MA            Carlisle, MA

Acton, MA                 Stow, MA

Hudson, MA             Concord, MA

Remarkably-Trained Water Damage Repair Professionals

We have the latest professional training and experience making us leaders when it comes to restoration services We utilize our training and experience dry your property as quickly as possible restoring it back to pre-water damage condition. In order to validate your property is dry, our process includes documenting the process.

We are delighted to become a lively member of this group. SERVPRO of Marlboro / Concord is in your area controlled and possessed, so we are already close by and ready to help Concord residents and business owners with any-size water damage emergency

Our Water Damage Restoration Approach

The overall process remains identical, even though every level of disaster might be different and requires a unique remedy. The techniques listed here demonstrate our process for the “typical” water damage crisis.

1. The Emergency Call 

Once you call us, our intake specialist will ask some questions, which will help us respond to your situation urgently more quickly and efficiently. This preliminary questioning is a crucial part of the speedy, robust recovery.

2. Damage and Inspection 

We carefully check out the rooms of your property, identifying the level of damage to the interior. Inspecting your property is an essential key to producing a highly effective plan that can lead to an effective repair.

3. Water Extraction and Disposal

Typically, thousands of gallons of water are eliminated utilizing our high powered pumps and extractors throughout the water removal process. We begin this technique as soon as possible to minimize additional problems and also to help prevent mold development.

4. Dehumidification and Drying out your Concord property

After the water removal from the property, we use specific devices to target this type of water that’s more difficult to gain access. Our experts use a lot less intrusive, clinical drying techniques to pull the rest of the water damage and humidity out of your home with commercial air dryers and dehumidifiers.

5. Cleaning and Sanitization

We clean, repair, and disinfect each of the restorable buildings and items that display damage from water. Our company is good at cleaning elements utilizing a variety of techniques. Our training gives us the knowledge to get rid of odors using industrial air scrubbers and fogging products.

6. The Renovation 

Restoring your property is the final step in returning your property to its pre-disaster condition. The restoration process may be minimal like changing drywall or could consist of major remodeling and construction, like rebuilding basement rooms, bedrooms or kitchens in your home

Trusted Professionals in Restoring Property After Water Damage

SERVPRO of Marlboro / Concord understands your common water problems and is ready to react together with the right instruments and team. SERVPRO is a respected good friend, standing by the community in need of help. We are proven leaders in the water damage repair business. Call us att (978) 986-4551. We are ready to make this situation “Like it never even happened.”

Common questions when it comes to water damage restoration services.

Q: Are estimates free for water damage restoration services?

A: Estimates for water damage cleanup and repair services are always free.

Q: Will my property insurance policy cover all water damage restoration?

A: There are a few circumstances when an insurance policy can cover problems  caused by water. These may include accidental issues like a broken pipe or water main break. However, flood damage is not usually covered by a  homeowners policy. Floods typically fall under the coverage clause as caused by “Acts of God." Property owners should let us know of any insurance coverage so we can help determine whether the water cleanup and repairs would be covered. The insurance may cover the costs of drying the home. 

Q: Besides water damage restoration, does SERVPRO offer any other services. 

A: Yes. We offer a wide ranges of services related to cleaning and restoration.  We understand that life happens. Kids knock over paints, pets can mess up furniture and carpets, and homes can get dusty and dirty. SERVPRO offers cleaning services ranging from HVAC cleaning to removing items that are biological hazards.

Owner Kevin Lee of SERVPRO of Marlboro / Concord takes a proactive approach when it comes to offering special services to the community. Because seasons change up here in New England, some of our cleaning services are seasonal. Check out a few our specialities below.

Learn more about us, find us and review us on our Google My Business Profile. 

Flooding and Water Damage Restoration in Marlborough MA

3/3/2020 (Permalink)

map of Marlborough, MA We are your neighbors in Marlborough, MA

When your Marlborough property sustains water damage from leaks or flooding our local team has the knowledge and equipment to properly restore your property. 

The extraction and water cleanup process is completed by our local expert technicians who will document the drying process and work with your insurance company. 

Documenting the process validates that your Marlborough property has been dried properly and thoroughly.

SERVPRO of Marlborough / Concord

  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • 24-Hour Emergency Service
  • Locally Owned and Operated - See our About Us Page
  • Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (978) 486-9868

24 Hour Emergency Water Extraction Service

Damage from flood water can affect your Marlborough home or business, without warning, at any time. That’s why our Marlborough / Concord area specialists are on standy-by to provide emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

Prompt response time and action is vital when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Marlborough residents can expect someone to answer your emergency phone call day or night.

Expert Level Water Restoration Specialists

We it comes to water damage, we are your neighborhood specialists. To get your property dry and back to pre-water damage condition we start the process as quick as possible. We use state-of-the-art water extraction and drying equipment along with scientific drying principles to get your Marlborough, MA  property dry quickly. We will be documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated in Marlborough, MA

SERVPRO of Marlboro / Concord is locally owned and operated so we are part of this community too. When you have an emergency, we’re already nearby and ready to help. We take pride in being a part of the Marlborough community and want to do our part in making our local community the best it can be.

We are proud to serve our local communities:

Marlborough, MA      Maynard, MA

Concord, MA            Boxborough, MA

Littleton, MA            Bolton, MA

Acton, MA                Carlisle, MA

Hudson, MA             Stow, MA

Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Free Water Damage Restoration Estimates

Estimates are always free of charge. 

Can you quote the price of water damage restoration over the phone?

Guessing the severity of the water damage over the phone without our technicians actually seeing or inspecting it wouldn't be the right thing to do

We are ready 24 hours a day to respond. 

The exact price of restoring your Marlborough - Concord area property following a water damage emergency is virtually impossible to determine on our first visit.

However, in order to give you an idea, we will use our knowledge and training to provide you an initial estimate while on our first visit if requested. 

The final bill will be forwarded to you and/or your insurance company upon completion.

Helpful Water Damage Emergency Tips

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the property?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Wet materials are VERY heavy. Be careful!
  • Only do things that are safe for you to perform.

Have A  Water Damage Emergency? Call (978) 486-9868

What To Do After Flooding

  • Remove excess water by soaking it up with a mop and blotting.
  • Wipe water from wood furnishing after removal of lams and other lighting along with tabletop items.
  • Remove and prop damp upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

At the first sign of water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We are locally based and no matter how much or little the water loss is in your home, We’re Faster to Any Size Disaster.

Learn more about our community in Marlborough

SERVPRO's Esporta Washing Unit Rescues Personal Treasures after a Concord House Fire

2/10/2020 (Permalink)

photo of esporta washing unit front load SERVPRO Rescues Teddy Bear and Treasured Soft Material Possession for Our Concord Neighbors after a House Fire

Our Investment in Your Family’s Peace of Mind: Innovative Concord Fire Damage Restoration Equipment--The Esporta Washing System

No matter the cause of your Concord household fire, it is likely that many of your family’s possessions suffer significant damage. The harm a fire does to the structure of your home often feels like the sole focus of everyone’s efforts. Your house must be restored to a safe, clean, and odor-free condition. But, returning to your abode without the furnishings, household goods, and personal possessions can take away the feeling of a real homecoming.

No One Can Prepare Completely for Fire Damage
Fire damage in Concord affects every facet of your home life. Even if it was a small, easily controlled blaze, the aftermath has a way of turning life upside down. The smoke and soot from any size fire drift on air currents, moving residues throughout every inch of your home. As our fire damage crews make their way from room to room, assessing safety issues and making educated choices about cleaning products and methods, we also keep an eye out for those treasures that need help from our talented "content cleaning specialists."

How to Clean Permeable Items? Short Answer: The  Esporta iS4000
Soft items, porous and prone to hold the smell and residues of a fire, have always been a challenge to clean, sanitize, and deodorize appropriately. SERVPRO technicians have many strategies at our disposal, but if the soot damage was severe, some articles regretfully needed disposal. To guard against the residual fumes of strong solvents, things like a child’s stuffed animal collection might have rested in the landfill rather than on your child’s bed. The terror of the fire might abate a bit if only a favorite teddy bear could rejoin the family group.

Contents Cleaning Reimagined
Because customer satisfaction and peace of mind are of the utmost importance, SERVPRO invested in a cutting edge cleaning technology system. Unique among restoration equipment, the patented soft item cleaning system can deliver reliable results. The Esporta iS4000 removes pathogens, odor, soot, grime, mold, biohazards, and mildew, restoring over 90% of the soft contents found in a home. Rather than the agitation of a conventional washing machine, it utilizes patented Hydraulic Action. Items are held in place and rotated through a proprietary detergent and water cycle.

For cleaning and sanitizing fabrics, drapes, and even Teddy--we can provide solutions to restore your possessions. Consider this: many Fire Departments come to us to clean their BreakOut Gear (firefighters' outer protective clothing.) Our service provides extended use for this expensive equipment.

SERVPRO of Marlboro / Concord strives to ensure all members of the family survive a household fire, including your child’s beloved teddy bear. Contact us at (978) 486-9868 to discuss what healing this technology can bring to your fire loss.

Flooding In Your Concord Home

2/7/2020 (Permalink)

flooding in home You can count on our SERVPRO of Marlboro / Concord team, and you can reach us 24/7 by calling (978) 486-9868.

Responding Quickly to Widespread Flooding in a Concord Home

Flooding is more common to Concord than many of its residents might believe. While traditionally, property owners think of natural disasters that devastate homes by the hundreds when speaking of flooding, but often these situations can occur on a house-by-house basis. Severe weather events, for example, can puncture or remove portions of shingled roofs to expose the household to direct rainfall, runoff, and other potential threats that could exist from an unwanted opening in the residence.

The management of our SERVPRO team has Water Restoration certification through the Institute of Inspection Cleaning and Restoration Certification (IICRC), which means that we always have qualified and knowledgeable professionals to send for flood damage in Concord homes. For more than two decades, this same team has responded at a moment’s notice, 24/7, to ensure that the homes and businesses of our customers did not suffer more than they already had.

One of the benefits of this fast and deliberate response amid a flooding crisis is our ability to utilize our general contractors to help. From the time that our tradespeople first arrive, we can work to seal up breaches in your home’s exterior with multiple approaches, including tarping and emergency board up services. Once the vulnerability has gotten addressed, our SERVPRO professionals can direct their attention to the mitigation needs of the property.

In a continued effort to make the entire recovery process as efficient and cost-effective as possible, we have sought to master the use of Xactimate software that your insurance company uses, allowing us to seamlessly share information, estimates, and progress throughout the restoration. Because of this universally used programs, we can better maintain the limitations of your budget, and jobs get completed on time.

With the vast array of extraction and drying tools available to our professionals beginning when we first arrive at a flood-damaged property, we can efficiently gain control of the potentially hazardous situation. From containment efforts to fast water removal tactics that limit prolonged exposure for damaged construction materials, contents, and irreplaceable belongings, our technicians can help.

From the moment that we receive a call about flooding in a home within our area, we have a storm response and flood relief team mobilizing quickly to give full support through construction solutions, cleaning, and more. You can count on our SERVPRO of Marlboro / Concord team, and you can reach us 24/7 by calling (978) 486-9868.

For more about Concord click here.

Storm-Damaged Documents and Contents in Marlborough May Regain Pre-Loss Condition When SERVPRO Provides Cutting-Edge Equipment and Methods

1/27/2020 (Permalink)

black containers stacked by office cubicles SERVPRO Helps Rescue Document Storage in Damp Marlborough Basements

Storage and Records Recovery for Marlborough Offices After Storms

While you might not use the lower levels of your Marlborough business headquarters as additional space for offices or breakrooms, this subterranean level can be ideal for keeping hard copies of records and storage of older equipment. As many businesses and residences have learned throughout our area of the state, it can be challenging to keep basement levels dry. From natural springs in the ground surrounding structures to flooding situations, moist lower levels are a common threat to area properties.

You might have already taken measures to address these threats, such as installing a sump pump, but this rarely fully resolves the wet basement of Marlborough office buildings. Dehumidifiers can be a useful deterrent to excessive moisture. With documentation and client details stored in files in various segments of this lower level, persistent wet conditions can cause these records to deteriorate, or worse yet, allow for hazardous development of mold colonies. SERVPRO advises storing paper documents in dry, conditioned spaces.

Pre-mitigation strategies involve any of the pack-out or movement of these records that can happen without damaging their integrity. We understand the sensitivity of the information contained in these documents. In many situations, they do not need to get entirely removed from the premises, even if the papers have become water damaged. We have freeze-drying capabilities for documents and books that can preserve handwriting and type by rapidly removing the moisture from the material. This can be a complicated process and not always successful.

With a team of in-house contractors, our restoration process can also include waterproofing strategies and the installation of permanent fixtures to help remove higher moisture content. Permanent dehumidifiers, for example, can continually draw moisture from the air before humidity levels increase to the point where they can destroy stored records in the basement or allow secondary effects like mold to take hold.

In some situations, paper records pre-date the information that you have stored on your computer servers, making the protection of these documents vital to your business. With the likelihood of structures battling wet basements, our SERVPRO of Marlboro / Concord team has become well trained in moisture removal and material drying sciences to help. Give us a call anytime at (978) 486-9868.

Call Our Professionals When You Are Facing A Water Damage Disaster In Marlborough

1/21/2020 (Permalink)

two of our drying machines in a bathroom drying the floor Our team worked quickly to restore this bathroom after a pipe broke, causing damage to the vinyl floors as well as the carpet.

Water Cleanup when Faulty Appliances Threaten your Marlborough Home

An old washing machine can begin to show signs of its age and start to become more troublesome than it is worth. Over the years, vital connections and drainage systems in your washing machine begin to buildup limescale, soiling, or molds. Equally, water hoses may to crack or suffer from loose connections. While it is common for homeowners to wait until a machine breaks before seeking out a replacement, these breakages can be damaging to your washing room.

When a hose splits in an appliance, the valve providing water remains on, and you may find that you need professional water cleanup services in Marlborough to reverse the damages. Despite coming from a clean water supply, SERVPRO often finds faulty appliances that can cause greywater damages. These contamination levels occur because of microbial fungi that buildups up inside the machine over several years. When the machine ceases to function, greywater can spill into the home environment.

Greywater emergencies are generally restorable to excellent condition. Levels of contamination in greywater may cause unpleasant odors or increase the microbial growth risk. However, they do not pose a direct threat to your health. Often replacing a faulty appliance and restoring the affected area requires heavy lifting as well as technical expertise for the damage left behind. SERVPRO water restoration technicians are capable of removing, and disposing of, large appliances in the home and have qualifications from the Institute of Inspection, Cleaning and Restoration Certifications (IICRC.)

Once the offending device is taken off-site to a waste facility and the water shutoff at source, the remaining task is to reverse the existing damage. Using light-water extractors, our team of technicians at SERVPRO can remove the offending moisture and thoroughly disinfect the area. By purifying the area, we can destroy any micro-organisms remaining in the area. Following that, SERVPRO can treat the affected area with anti-microbial chemicals to prevent microbes from building up.

Removing broken appliances and restoring leak-damages is a professional job. Contact SERVPRO of Marlboro / Concord at (978) 486-9868.

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Cold Weather Can Spell Trouble For Your Marlborough School

1/8/2020 (Permalink)

school after damage We have the skills and the equipment to make even widespread water losses “Like it never even happened.”

Freezing Temperatures Can Threaten Marlborough School Plumbing

Extreme temperature drops are unfortunately par for the course in the heart of the winter months here in Marlborough, and some of the aging commercial structures like the schools can feel the worst of these conditions. While many of these structures are perpetually heated to prevent situations like freezing pipes and other complications, a lapse in the power or other oversights can leave supply lines feeding the property susceptible to these steep temperature drops.

Because water lines get piped to every floor of the building, a singular incident of freezing in the water lines can burst pipes in the Marlborough school and compromise a wide area. How fast this situation gets responded to is vital to ensuring that the school is ready to accept students, even if the primary work area must get sealed off. Custodial professionals are great caretakers for the school, but lack the advanced equipment and specific training of professional restoration services, making the securing of our SERVPRO service vital to protecting the property.

There are no situations where burst pipes do not require repair to the plumbing network and often to construction materials as well. While our technicians work in mitigation tactics like removing surface water standing in the affected areas with submersible pumps and wet vacuums, our licensed general contractors on our team can work on controlled demolition tactics to reach the damaged portion of plumbing.

In addition to toothing out blockwork to reach and repair damaged plumbing, our SERVPRO team can also drill weep holes in the cells of the bottom exposed course to drain out water held in the walls and to give access points for advanced drying tools like our positive pressure systems like the InjectiDry unit. This equipment forces heated air into the structural cavity to ensure that it gets dried out completely.

There are hundreds, if not thousands, of people to consider and accommodate when a water loss incident impacts the school. Our SERVPRO of Marlboro / Concord team can help with a fast response any time disasters strike. We have the skills and the equipment to make even widespread water losses “Like it never even happened.” Give our skilled professionals a call whenever you need us at (978) 486-9868.

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Frozen Pipes In Your Marlborough Residence

12/29/2019 (Permalink)

frozen pipes Call (978) 486-9868 for fast service that makes it all “Like it never even happened.”

Flood Damage Caused by Frozen Pipes in Your Marlborough Residence Needs Immediate Mitigation

While many homeowners in Marlborough know that the pipes above ground can freeze, break, and flood their home, drain pipes can also do the same. This water, however, is similar to flooding from rivers and streams that overflow their banks. SERVPRO is ready to help in any scenario that causes damage to your property.

When your drains freeze below your Concord house, flood damage becomes a real possibility. Temperatures do not need to dip below zero, only a few degrees below freezing is sufficient to form a frozen mass inside a drain pipe. All or only part of your house's drains might become affected, also. Winterizing your home should include insulating lines, but sometimes this is not adequate, particularly if the temperature drops suddenly. Some drains are made of materials that heat tape can damage, forcing homeowners depend on slip-on foam insulation. Ground-up insulation can cause problems in termite-prone locations, making it necessary to use termite shielding in these areas.

Frozen water lines coming into your bathroom and kitchen let you know right away, just by turning on the faucet, that a problem exists. Drain lines, however, might make gurgling noises after you flush the toilet, run water down the sink, or take a shower. Soon, however, these quit draining due to frozen water in the drains. These can back up into your home, or cause the drain to bust open.

Industry leaders advise homeowners to let the faucet farthest from the main valve run slowly to prevent water lines from freezing, while this same advice is contrary to stopping all water from flowing through the home to prevent drain lines from freezing.

Shutting off the water to prevent inadvertent flushing, and increasing the heat in the living areas of the home is one approach that might prevent a disaster. This keeps water lines from freezing and keeps drains empty.

When drains show signs of freezing up, boiling a large pan of water on the stove and adding salt before slowly pouring it down the drain nearest where drainage pipes exit your house might help prevent frozen drain pipes if done soon enough.

If pipes, either water lines coming into your home, or drainage lines exiting your property freeze and burst, shut off all water as quickly as possible at the main water valve. Our building crew can help with this if needed.

SERVPRO of Marlboro / Concord is near Littleton, Acton, and Hudson when flood damage from frozen pipes or other sources occur. Call (978) 486-9868 for fast service that makes it all “Like it never even happened.”

For more about Marlborough click here.

SERVPRO Provides Expertise, Equipment, and Speed to Mitigation Water-Damaged Concord Basements

12/11/2019 (Permalink)

Red hand pump for water from well NO! SERVPRO Has More Advanced Pumping Equipment to Mitigate Flood Losses in Concord Homes

For Concord Basements Using High-Pressure Extraction Pumps May Be Crucial

Many Concord homes have basements. Whether these areas have become converted into additional living space for your house or not, they remain susceptible to the groundwater threats as well as bursting pipes in the wintertime. With cold snaps typical through the winter months, inadequately insulated pipes could burst and cause substantial problems for the lower level of your home. Our SERVPRO professionals must choose the fitting extraction techniques based on the severity of the problem and its location, but we have ideal tools for these subterranean extraction needs.

 As challenging as water removal for Concord homes might become, in some instances, having the right tools from the beginning can ensure that these mitigation tasks begin shortly after our team first arrives. With basement damages, you need a pump capable of high-powered extraction over a considerable distance when no suitable drain exists to use in the basement level. Because of this, our professionals can utilize specialty pump options like our high-pressure pumps.

These units have gotten designed, as their name would suggest, to provide high-pressure operation parameters. These machines have a higher discharge head, often up to 360 feet, but can struggle with the presence of solids and debris in the water. While they are suitable for the use of clean water losses in the lower level of your home, it would struggle with the dirt, debris, and sediment commonly found in natural flooding threats. These devices can offer a high amount of lift as well, making them ideal for use in the lower levels of your home when other pumps with a shorter discharge capability are not applicable.

Extraction is a vital component to getting the house restored after a water loss incident. Once the pumps have done their job, concentrated wet-vacuuming can begin so that drying is efficient. Because much of the basement materials are masonry and concrete with lower porosity ratings, effective extraction and drying can often protect these materials from requiring removal or repair.

As challenging as water losses can feel in your basement, especially during the winter months, our SERVPRO of Marlboro / Concord team is here to help. Give us a call anytime at (978) 486-9868.

SERVPRO Provides Expertise, Equipment, and Speed to Mitigation Water-Damaged Concord Basements

12/9/2019 (Permalink)

Parked Box Truck SERVPRO The Green Fleet from SERVPRO Carriesw Advanced Pumps and Equipment for Water Damage Mitigation in Concord

For Concord Basements Using High-Pressure Extraction Pumps May Be Crucial

Many Concord homes have basements. Whether these areas have become converted into additional living space for your house or not, they remain susceptible to the groundwater threats as well as bursting pipes in the wintertime. With cold snaps typical through the winter months, inadequately insulated pipes could burst and cause substantial problems for the lower level of your home. Our SERVPRO professionals must choose the fitting extraction techniques based on the severity of the problem and its location, but we have ideal tools for these subterranean extraction needs.

 As challenging as water removal for Concord homes might become, in some instances, having the right tools from the beginning can ensure that these mitigation tasks begin shortly after our team first arrives. With basement damages, you need a pump capable of high-powered extraction over a considerable distance when no suitable drain exists to use in the basement level. Because of this, our professionals can utilize specialty pump options like our high-pressure pumps.

These units have gotten designed, as their name would suggest, to provide high-pressure operation parameters. These machines have a higher discharge head, often up to 360 feet, but can struggle with the presence of solids and debris in the water. While they are suitable for the use of clean water losses in the lower level of your home, it would struggle with the dirt, debris, and sediment commonly found in natural flooding threats. These devices can offer a high amount of lift as well, making them ideal for use in the lower levels of your home when other pumps with a shorter discharge capability are not applicable.

Extraction is a vital component to getting the house restored after a water loss incident. Once the pumps have done their job, concentrated wet-vacuuming can begin so that drying is efficient. Because much of the basement materials are masonry and concrete with lower porosity ratings, effective extraction and drying can often protect these materials from requiring removal or repair.

As challenging as water losses can feel in your basement, especially during the winter months, our SERVPRO of Marlboro / Concord team is here to help. Give us a call anytime at (978) 486-9868.

Our Professionals Discuss Taking Protective Steps After Water Loss In Marlborough

12/8/2019 (Permalink)

water damage in home We offer a comprehensive approach to restoring and recovering your home after a burst pipe water loss.

Taking Protective Steps After Water Loss in Marlborough Homes

Burst pipes can create catastrophic damages for Marlborough homes. While dozens of situations can lead to these disastrous circumstances, the most common of these is the freezing of portions of plumbing during the winter months. It does not matter what type of material makes up the pipes of your plumbing network or even if insulation exists, as conditions for freezing and bursting pipes can still get met.

Because of how quickly these situations can get out of control, our SERVPRO professionals must begin drying water from burst pipes in Marlborough homes immediately upon arrival. We have rapid drying solutions that can begin after extraction has completed. We make the restoration of your property as cost-effective and efficient as possible, offering a broad inventory of premier recovery tools and equipment to gain control of pooling water and immediately transition to drying surface moisture and absorbed water from construction materials.

Much of your plumbing is built into the walls of your home and otherwise inaccessible to homeowners. When separation or severe leaking occurs within these spaces, the only suitable solutions to repair the damage to the utilities and to thoroughly dry and extract this affected point is through controlled demolition and flood cuts. Removing portions of damaged ceiling tile, drywall, and other materials can allow for direct access to repair compromised plumbing and to effectively dry out the damaged region surrounding the breach.

Once drying has completed, it is vital for homeowners to thoroughly examine their plumbing for any vulnerabilities in insulation, wear on the pipe, or other possible threats. Staying ahead of compromised plumbing can reduce the likelihood of contending with widespread internal flooding when these pipes burst and unload their contents steadily until the supply line gets shut down. Our experienced general contractors can help with this inspection and necessary repairs if you need them.

We offer a comprehensive approach to restoring and recovering your home after a burst pipe water loss. You can count on the experience and equipment available to our SERVPRO of Marlboro / Concord team to help however you need. Call us today at (978) 486-9868.

For more about Marlborough click here.

Marlborough Residents Often Call Upon SERVPRO for Winter Water Damage Restoration for Their Properties

11/20/2019 (Permalink)

ceiling water stained and sagging from frozen pipes inside crawlspace Marlborough Winter Means Frozen Pipes--SERVPRO Suggests to Be Prepared!

How to Recover from a Burst Pipe Water Loss in Marlborough Homes

Frozen pipes might not be new or surprising to many Marlborough residents. From freezing that can occur at your water meter itself to the plumbing inside of your home, this common occurrence can have disastrous results under the right circumstances. While often the pipes need to get thawed to begin working appropriately again, some homes have the misfortune of contending with ruptured lines.
Water damage in Marlborough from freezing water inside of the lines can sometimes result in burst pipes, as the expanding, solidifying water inside allows for a steep increase in pressure. In scenarios where damming has fully occurred, and no water can pass through the system at all, the pressure can become too much for aging pipes in your home to contain. A burst pipe can unload hundreds of gallons of water at the break site before a shutoff valve can get reached. Because of the severity of this situation, choosing professionals like our SERVPRO team is advisable.
After water pipes have burst, we can mobilize quickly to begin efficient extraction. Because of this being a clean water incident, even though a Class 3 or 4 in severity, there are many exposed materials and surfaces that can get restored in-house. In many cases, direct drying with centrifugal air movers and warming with portable electric heaters can quickly impact the work area, helping to draw moisture from materials more efficiently.
While an assessment of the insulation of portions of pipe must get addressed by the property owner moving forward to prevent recurrences, our SERVPRO team on-site can help to thaw out exposed plumbing that might still be at risk. Our team of general contractors, licensed through the state of Massachusetts, can help with any structural concerns or plumbing repairs that to make this loss incident “Like it never even happened.”
During the coldest months of the year, many homes throughout New England can battle steep temperature drops and extreme conditions. Under-insulated plumbing can be a costly and damaging situation when cold snaps allow these portions of pipe to freeze and burst. However, we can help, give our SERVPRO of Marlboro / Concord team a call today at (978) 486-9868.

What to Avoid When Combating Fire Damage in Littleton

11/15/2019 (Permalink)

stairs going into a yellow room with some charring on them Make sure that your home recovers quickly from fire damage. Contact SERVPRO!

Fire Damage Littleton – Clean or Replace?

Small fires can cause a great deal of damage from the fire itself as well as from smoke damage that may spread through the home or business. Many clients exposed to fire situations assume that almost everything must be replaced to rid themselves of the residual odors from smoke that has spread through the building. Cleaning and odor treatment can reduce the cost of the insurance claim substantially.

SERVPRO has provided fire damage restoration services in Littleton and surrounding areas for over twenty years. We are well known in the community and have won awards for the services provided. Our customers have provided many letters of appreciation.

Replacing Fire Damaged Items

Many fires are localized in the home and put out before the fire touches other parts of the home. Fast action by the homeowner and fire department can make a huge difference. Those items that have been touched by flames must be replaced due to damage and charring. We can usually clean any hard surface items. We remove charred food, grease, and the residue from the fire.

Cleaning vs. Replacement

When there is a fire, smoke and contaminants may spread throughout the home. These contaminants can leave a residue on hard surfaces. Soft surfaces such as carpets and fabrics may absorb some of this residue. The absorption rates depend on the types of food, plastics, or other materials that may have burned.

SERVPRO fire restoration experts evaluate the fire and smoke damage in your home or business. We can recommend the appropriate strategy regarding replacement, cleaning, or restoring using appropriate cleaning and odor control techniques. Hard surfaces are wiped down and cleaned. Soft surfaces are washed and cleaned with specific equipment for this purpose. Some items, such as clothing, may be sent out for specialized cleaning. We deploy deodorizers in your home to bond with the odor molecules and eliminate the odor from your home.

Many clients find that the cost of cleaning is much less than the total cost of replacement. SERVPRO can review these solutions with the client and help to return your home to its original condition economically.

Call SERVPRO of Marlboro / Concord at (978) 486-9868 for 24/7 service. We proudly serve Littleton, Acton, Hudson, and the surrounding areas. We're Faster To Any Size Disaster.

Click here for more information about the town of Littleton.

Call a Team You Can Trust for Professional Odor Removal in Marlborough

11/15/2019 (Permalink)

Damaged carpet pulled up, with mold laying underneath. SERVPRO knows best let us show your Marlborough home odor.

Odor will take over your Marlborough home, let us handle it.

Many types of home disasters tend to leave behind lingering odors. Water, fire, and mold alike all have distinct smells that can be unpleasant and hard to get rid of with consumer-grade products alone. This predicament can cause considerable stress for homeowners and their loved ones and detract from the comfort and relaxation of being home.

If you need professional odor removal for your Marlborough residence, SERVPRO is always available to rid your home of odors. You can get access to odor control technicians (OCTs) 24 hours a day, seven days a week, 365 days a year. No matter what time your home can be restored to a preloss condition.

SERVPRO Serves the Community

This team prioritizes the safety and quality of life of residents. SERVPRO both sponsors and participates in the American Cancer Society's Walk for Cancer. Other supported nonprofits and events include the Walk for Hunger, The United Way of Marlboro, MA, and other organizations that provide aid to veterans and the homeless. Providing for the community means more than taking care of them after disasters: it means always being ready to offer a helping hand.

How SERVPRO Eliminates Odors

SERVPRO OCTs have access to industrial-grade technologies and equipment that are designed to eliminate odors from a variety of sources. Whether you have foul-smelling protein odors from a cooking fire clinging to surfaces in your kitchen or you want to rid your home of odors from mold or mildew after a storm, this team has the tools necessary to deodorize your residence.

SERVPRO odor control tools include:

  • Air scrubbers with HEPA filters designed to catch particulates as small as 0.3 microns--a fraction of the width of a 40-micron human hair.
  • Proprietary antimicrobials that are OSHA-approved and EPA-registered and are highly effective for eliminating odor-causing bacteria.
  • Blast media, like baking soda, for removing char from surfaces while safely deodorizing areas.
  • Time-release gel pellets. masking gels, and odor blocks for addressing light odors.
  • Hydroxyl generators, a powerful deodorizing method that is both innovative and safe for use around people and pets. As a result, this solution helps accelerate the restoration process after a disaster occurs.

SERVPRO of Marlboro/Concord can use a variety of cutting-edge, commercial-grade equipment to ensure that your home looks, "Like it never even happened." Call (978) 486-9868 to have certified OCTs at your home.

To learn more about Marlborough, click here.

Water and Odors Cause Damage to Marlborough Area Cellars

10/26/2019 (Permalink)

Diesel powered, towed in Green SERVPRO GENERATOR SERVPRO "Generates" The Power for Successful Basement Drying in All of Marlborough! We Have the Pumps and the Power Source When You Don't!

Why Marlborough Residents Use SERVPRO to Restore Wet Basements

Wet Basement Marlborough
Basements are generally at a higher risk of sustaining damage than other areas of your home. Poor insulation can be a contributing factor. Besides, a basement's positioning as a below ground level space alongside malfunctioning equipment, such as sump pumps, can cause a problem for any homeowner. It is vital to take decisive action if you should discover moisture in your basement. These issues can quickly deteriorate into mold, rot, or contamination in the lower levels of your home.

As an established local provider of restoration services, we can help you with a Wet Basement incident in your Marlborough home. SERVPRO uses qualified water restoration technicians (WRT) as well as specialists with certification in applied structural drying (ASD) and molds remediation technicians. Our qualifications are given by the nationally recognized Institute of Inspection, Cleaning and Restoration Certifications (IICRC) body.

One of the challenges facing a SERVPRO WRT is the lack of open-air ventilation in subterranean regions of the home. This challenge means that your technician needs to apply a closed-system drying method. Closed system drying methods involve creating artificial are movement, encouraging evaporation, and dehumidifiers to remove evaporated moisture from the surrounding air.

Proper drying techniques are among the most effective at controlling microbial growth issues. These techniques can also tackle stubborn unpleasant odors, which can be more noticeable in wet or humid conditions. In situations where water odors remain after the cleaning and drying process is complete, SERVPRO technicians can deploy odor restoration equipment.

Controlling odor works best when the method of dispersal mirrors that of the cause of the odor. In a situation where water has led to unpleasant odors, SERVPRO initially uses spray-on or liquid deodorants. We can also place masking pellets or, in some cases, used water-based ultra-low volume fogging equipment. Using a combination of drying, cleaning, and deodorizing methods, we can be confident of restoring your lower levels to their preloss condition.

If you notice a water emergency in the lower levels of your home, contact SERVPRO of Marlboro / Concord immediately at (978) 486-9868.

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How SERVPRO Dries Basements in Concord

10/2/2019 (Permalink)

water damaged basement; SERVPRO drying equipment removing being used to remove water Many homes experience water damage in their basement. SERVPRO has the know-how to dry your basement quickly.

Potential Problems with Your Wet Basement in Concord

The fall season is almost here, and the temperatures in the Concord area will most likely start to drop soon. Once it starts to get cold at night, pipes can break, which can leave you with a wet basement. Many houses have water pipes running in the floor between the main level and your basement. If one of these pipes develops even the smallest leak, water can pour into your basement from the ceiling.

Once moisture starts to leak from above, the building materials and contents inside your wet basement in Concord can become damaged. When the ceiling tiles or drywall making up your ceiling get saturated, their structural integrity can become compromised. In some cases, water can fill up the ceiling cavity, and the weight of the liquid can cause the ceiling tiles to break. Once the water breaks the ceilings seal from the house's main level other building materials, including your walls and flooring materials, can get wet.

When water starts to fill up inside your basement, it is best to call in a professional restoration company such as SERVPRO. Our technicians are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification program. We have the knowledge and experience to determine the best plan of attack for your unique situation.

When dealing with moisture-related issues, our SERVPRO technicians know that getting the water extracted and dried up promptly is vital. Problems can get much worse if items in your home remain wet for too long. We provide fast 24/7 service so that we can begin restoring your house immediately after receiving your emergency call.

Once we get your permission to begin restoration procedures, we inspect the damage to figure out the best way to accomplish rapid structural drying. We have at our disposal advanced technology that can help us identify and mitigate moisture problems of all types. For example, if your carpet gets wet, we can use a heavy-duty extractor to compress your carpet and pull water from it.

If a plumbing failure ever causes your basement in Carlisle, Hudson, Acton, or Maynard to flood, call SERVPRO of Marlborough / Concord at (978) 486-9868. Located in the area, and the rumor has it that We're Faster To Any Size Disaster.

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How Air Scrubbers Are Used in Commercial Mold Remediation in Concord

9/23/2019 (Permalink)

Plastic sheeting barricade around sink and dishwasher; SERVPRO equipment A slow leak caused mold to growth. We set up a containment field to prevent the mold spores from traveling to unaffected parts of the home.

Commercial Mold Remediation Crews In Concord Explain How Air Scrubbers Get Used

If organic materials inside your Concord fabric store ever get wet, fungi can develop and cause your business many problems. If wooden or paper items inside your store stay wet from a storm or water leak for longer than 48 hours, then you might be in a situation where you need to call in a professional commercial mold remediation company such as SERVPRO. Once a fungus develops, it can quickly spread throughout your building.

Once your structure gets contaminated, it is wise to conduct commercial mold remediation inside your Concord retail store as soon as possible. The longer you wait, the more time the spores coming from the fungus can get airborne and spread throughout your structure. Once fungi form they start growing structures called hyphae that release tiny seeds or spores into the air. These spores float around before settling onto another food source where they can develop and contaminate a new area.

Whenever our SERVPRO team mitigates mold-related issues, we take measures to prevent spores from spreading and contaminating your fabric store's products and structural components. One piece of equipment we use during the mitigation process is an air scrubber equipped with a HEPA filter. This machine "scrubs" the air by creating negative pressure and sucking the contaminated air inside your store into a HEPA filter that is designed to trap microscopic particles, including spores released by fungi.

If removing existing fungal contamination is required, our team sets up a containment chamber and attach an air scrubber to create negative air pressure within the affected area. The machine sucks in any particles that become airborne during the removal process.  Air scrubbers also clean the area that might have already been contaminated by spores.

In some situations, air scrubbers can also be used to ensure clean air inside your fabric shop. Since the majority of your products are porous cloth materials, we use air scrubbers to remove any potentially harmful airborne particles so that they cannot penetrate and contaminate your contents.

If you ever notice the presence of fungi inside your fabric store in Littleton, Hudson, or Boxborough, call SERVPRO of Marlboro / Concord at (978) 486-9868. We are available 24/7, and We're Faster To Any Size Disaster.

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Marlboro Cellars and Basements Damp or Wet? Call SERVPRO for Solutions

9/16/2019 (Permalink)

a sump pump in the corner of a basement SERVPRO Says Sump Pumps Can Mitigate Water Dampness and Damage in Marlboro Basements

Long Term Basement Drying Solutions in Marlborough

Wet basements and cellar areas encompass a large portion of the work that our professionals do for Marlborough residences. Through both flooding situations and hydrostatic pressure of groundwater on vulnerable blockwork, dampness and moisture are a nearly constant battle for some homeowners in the area. Our experience and training in this niche of the restoration industry have helped us to provide and develop long-term solutions for chronic dampness situations prevalent in our service region.

While the priority that property owners have in these situations is wet basement drying for Marlborough homes, there are more steps and preventative measures that can get taken to ensure that the cleanup and drying in this recovery is a more permanent situation. Our SERVPRO professionals can help to provide your home with long-term dryness when possible through multiple approaches that get decided based on the needs of your house and how water losses are affecting it.
One of the first solutions that we often work to employ when possible is patching the points of penetration with hydraulic cement. This compound can get applied when water is still leeching through these vulnerable points, making it a sound strategy to reduce moisture and dampness in your basement. Our careful evaluation with moisture meters can identify the points of penetration to ensure that all of these areas get sealed up appropriately.
Sump Pump
Sump pumps can help to divert water away from your basement floors. These units can get attached directly into a French drain system that can move the water flow around the house away from the basement. Concrete flooring inside the basement area can also get regraded to divert any potential standing water to this discharge point.
Another option is the installation of a dehumidifier. Our SERVPRO professionals can show you the relative humidity (RH) level in the basement and how a permanent dehumidification unit can keep these levels within acceptable parameters and prevent secondary effects like microbial growth.
Wet basements might be a standard callout for our SERVPRO of Marlboro / Concord team, but we approach each of these situations as unique threats that require a custom solution specific to your property. Rely on our professionals to make these loss incidents "Like it never even happened." Give us a call today at (978) 486-9868.

Flood Damage Littleton – Checking Moisture Hotspots

9/10/2019 (Permalink)

A room attached to another with drywall missing, SERVPRO equipment on the floors Don’t let moisture from storm damage ruin your Littleton home.

Moisture in your Littleton home from a Storm ? We can help.

A flood can occur almost anytime. Often a storm rolls through inundating the streets with water. Storm sewers back up and next thing you know there is water pouring through your home. Water mains occasionally break with vast fountains of water flooding streets and homes nearby. Many homeowners might view a flood-like these as a catastrophe. However, at SERVPRO, we know that acting quickly and paying attention to the details can mitigate the damage to your home.

We have been dealing with flood damage situations in Littleton for over 20 years. Our business is restoring homes and businesses from flood and water events as well as fires. We know that by responding to floods quickly, we can minimize the damage and restore your home quickly.

Removal of Flood Debris

Our crew chief assesses every situation and tailors the right staff and equipment to the circumstances in your home. We remove flood debris. Pumps are brought in to remove water and flooring, and walls are removed as needed. The contents of your home are reviewed for damage and whether these items can be salvaged and cleaned. Each decision is reviewed with the homeowner. Staging for your contents as well as locating our equipment nearby to expedite the cleanup is considered. Air movers and dehumidifiers are also deployed to ensure that every aspect of your home is dry.

Check for Moisture Hotspots

Whether it is a flood or a water leak, moisture can find its way into many different hard to find spots. Water usually seeks the lowest spot in your home. Water is also absorbed in the materials of walls and even the structure of your home. After the home is considered dry, we check for these moisture hotspots using various tools including infrared cameras and moisture meters.

These tools can help to locate any moisture inside wall cavities that can cause mold problems later on. Our attention to excellence has contributed to our overall success leading to several awards and customer satisfaction.

Call SERVPRO of Marlboro / Concord at (978) 486-9868 for 24/7 serve. We serve the towns of Acton, Hudson, Maynard, and surrounding areas. We're Faster To Any Size Disaster. We pay attention to details.

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Minimizing the Impact of Property Damages on your Everyday Life with SERVPRO of Marlborough

8/23/2019 (Permalink)

A SERVPRO Marlboro / Concord van on the street in front of a home. Let SERVPRO show you how to minimize the everyday life issues in your Marlborough community.

We will show you Why we are the best for all your issues in Marlborough.

Property damages can feel overwhelming. Especially when there are numerous affected areas. It can be difficult to know where to start. Our restoration services incorporate fire, water, storm, and mold-related damages. When an issue goes beyond our scope- remodeling or architecture, for example- we can bring in third-parties on your behalf to repair or reconstruct parts of your Marlborough home. Only having to deal with one point of contact from start to finish allows you to get on with your everyday life while getting your property back under control. 


Our emergency response units for storm damage in Marlborough work around the clock so that when disaster strikes, we can arrive quickly to begin mitigating losses. Restoring power to a property after flooding, or bringing in our generators to provide power, can be vital after severe storms when remodeling work is required on your home. Ultimately, the sooner a property is deemed safe, the sooner third-party contractors can begin repairing the damage. 

To classify a property as safe to enter, a SERVPRO has to perform several scoping checks in your Marlborough home. These can include checking for waterlogged floors or ceilings as well as assessing contamination levels in flood waters. Infectious waste presents a human health hazard, meaning that the affected area must be thoroughly disinfected by a restorer before any other persons can enter, including the homeowner. 

When structures are impacted by high winds or flood waters, the chances of sustaining permanent losses increases. SERVPRO restorers can perform vital mitigation tasks to prevent these losses from occurring. Among them, emergency drying of wooden flooring to prevent warping or buckling, or draining subfloors using extraction units, which may have taken on large quantities of water during the flood. These time-sensitive tasks can be essential to avoiding mold growth, structural collapse, or otherwise irreversible damages. 


In severe property fires, where the structure itself has combusted, you may need to relocate to a temporary location so that restoration services can be carried out efficiently. Typically, severe fire damage in your Marlborough residence requires move-out services. Move-outs, or pack-outs, involve a SERVPRO restorer carefully inventorying contents, content condition, and specialized cleaning requirements before removing your possessions to a Marlborough-based storage facility while work is carried out. These inventories can be passed on to your insurance adjuster when making your claim to reduce paperwork during what is an undoubtedly stressful time. 

SERVPRO digitally record your possessions in a contents claim inventory that can be passed on to your insurance adjuster. Once the removal of contents is complete, restorers can work alongside general contractors to bring your home back to a preloss condition. One of the key benefits of using pack-out services is that it provides us with unrestricted access to walls, cavities, fittings, and structure, which usually results in a time efficient restoration service. 

Returning clean contents to the structure and cleaning the structure itself can make your house feel like a home again. However, stubborn smoke odors can often linger in the property long after restoration of the damage. SERVPRO endeavor to remove all sources of odor, but this is not always possible. Sometimes, pressure spraying home and contents with deodorant solvents can help to hide odors until they dissipate naturally. SERVPRO restorers can return to the property at a later date to ensure all odor issues have been eliminated. 


Microbial growth occurs when microbes- fungi, bacteria, or viruses- germinate in ideal conditions of temperature, moisture, and humidity. These microscopic organisms reside beneath floor-boards, inside fabrics, and behind wall cavities but present no real issue to the homeowner until they come into contact with moisture. With the right conditions, fungi spores can proliferate into large colonies and cause mold damage in your Marlborough home. 

In the restoration service, we use the term remediating rather than restoring for microbial growth. Mold spores are a natural part of the home environment, so eliminating them altogether is not an option. What SERVPRO can do, is remove large colonies and prevent them from growing back by using a range of biocides treatments, cleaning agents, antimicrobial base-paints as well as mechanical machinery like negative air pressure units. 

Preventative measures are valuable in controlling microbial growth. However, failure to address the source of the issue means mold keeps returning to your Marlborough home. Since moisture is the delineating factor in microbial growth, the solution to remediating mold issues is to thoroughly dry the affected area and shut off the moisture at the source. SERVPRO restoration services incorporate air-movers, drying mats and dehumidification equipment into mold remediation services to ensure the structure is thoroughly dried and mold problems do not come back. 


When water enters your property, it does two things. First of all, bringing microbes already present into your home environment, and secondly loosening any pre-existing microbial infestations that may otherwise remain benign. This process makes dealing with water damage in your Marlborough home a time-sensitive issue. The longer water resides in a property, the higher the chances are of conditions deteriorating into a grey or black water emergency. 

Our restoration services are available to the Marlborough community via our twenty four hour emergency call-line. One of the first tasks a SERVPRO water restoration technician conducts is trace water migration. Since water moves from wet to dry, the immediately apparent issues do not tell the whole story. Depending on the amount of time that has passed, water may have entered wall-cavities, penetrated subfloor, or begun producing microbial growth issues. 

SERVPRO equips our Marlborough-based water restoration technicians (WRT) with advanced water removal equipment to assist them. Drying mats cover a large surface area and are comprised of medical grade tube channels for water to travel into. The central hub is vacuum assisted drawing moisture from inside hard or wooden floor surfaces. By applying drying mats to tiles or other challenging to remove flooring, SERVPRO can retrieve moisture from areas that could otherwise become hotbeds for microbial growth and mold activity. 

Property damages are incredibly stressful and emotional experiences for a homeowner. SERVPRO of Marlboro / Concord offers premium restoration services for water, mold, storm or fire-related damages.

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We Can Save Your Water Damaged Concord Home

8/22/2019 (Permalink)

drying mats on hardwood floor At the first sign of gray water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868.

Gray Water - The Middle Child Of Water Damage In Concord Homes

Clean water spills are by far one of the most common sources of water damage in homes. When water leaves a pipe under a vanity sink or supply line breaks behind a washing machine, that is considered clean water and it has no real hazards to come into contact with during mitigation. Gray water is the name given to water that emanates from sources such as untreated wastewater resulting from washing machine tubs, bathtubs or clean water that has been left standing over 24-hours but less than 48-hours. After 48-hours it is labeled black water and considered a class three biohazard.

When SERVPRO mitigates water damage in Concord homes where gray water is the source, there are often opportunities to save many items through restoration techniques as long as the extraction and drying begin a short time after the water loss event in the home.

Our technicians answered a call to assist a homeowner with a toilet overflow, which is another gray water source. We arrived on-site quickly and extracted the remaining moisture from the bathroom. The homeowner did an excellent job of blotting away the water with towels before our arrival. Our technicians removed the bathroom mats for drying and disinfection.

The three most common reasons for a toilet backup are:
    •    A blockage in the drainpipe
    •    A blocked sewer line or intrusion by a tree root
    •    Toilet trap failure

In this case, the culprit was a toilet trap blocked by a previously flushed child's toy car. Our moisture detection equipment found water migrated under the bathroom cabinet, and we removed the baseboard to extract water and provide adequate airflow to dry the area.

After drying the bathroom, we scoped the room one more time to ensure no excessive areas of moisture remained and our technicians cleaned and disinfected the bathroom so it would be sanitary for use.

At the first sign of gray water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We are locally based and no matter how much or little the water loss is in your home, We’re Faster to Any Size Disaster.

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How to Restore Your Concord Fire Damaged Home

8/1/2019 (Permalink)

SERVPRO of Marlboro / Concord has the know how to restore your fire-damaged home.

Residential Fire Damage Restoration in Concord

Every home in Concord and the rest of our state is at risk for a residential fire. Thanks to smoke alarms, residential sprinklers, and easy-to-use extinguishers, the physical damage is often limited before the fire department arrives and deploys a single hose.

Even limited Concord fire damage can leave behind many types of residues and other contaminants, however. Much of the cleaning SERVPRO response teams perform restoring difficult areas of the home like attics and components such as cabinets and light fixtures.

Most surfaces in attics are porous, raw wood which makes cleaning off residues very difficult. To remove soot from beams and other support pieces or plywood sheeting, team members use brushes for dry, powdery residues and apply water or a cleaning agent to break up thicker layers or sticky residues.

For fire damage residues that penetrated more deeply, SERVPRO technicians use sandpaper or powered sanders to remove layers of wood and the residues trapped inside carefully. They also have access to specially designed vacuums that use HEPA filters which can catch and trap the smallest bits of residue and even mold spores.

Cleaning cabinets involves some of the same tools. The interior of most cabinets are unfinished like the surfaces in an attic, so the cleaning process is roughly the same. Here, team specialists also use denatured alcohol to prevent to get into the pores of the wood and eliminate residues that can cause odors.

Cabinet exteriors have a finish of paint, stain, or a laminate covering. Technicians use dry sponges to remove most of these residues and only add a cleaning agent when necessary. If the residues penetrated the paint or stain, team members can strip the damaged covering and replace it with a fresh coat.

Lighting fixtures are among the most fragile items to clean, so team specialists remove them from overhead when possible for secure cleaning and use dry sponges and cloths where possible. Since some cleaners can stain certain surfaces, they test a tiny amount on the spot unseen by owners when installed. Technicians also thoroughly clean the surface behind the fixture before setting it back in place.

At SERVPRO of Marlboro / Concord, we make every effort to return each home to its original condition from before the fire. To schedule a service visit here or in Acton, Hudson, and Littleton, call our office today at (978) 486-9868. We are here to help every homeowner put their residence and their lives, back together.

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Preparing Your Commercial Business for a Disaster

7/22/2019 (Permalink)

It is stated that about 50% of commercial business who run into a disaster never re-open after that disaster occurred. SERVPRO of Marlboro/Concord wants to help more business stay in business after an emergency happens and be there for support when needed. 

SERVPRO of Marlboro/Concord established an Emergency Disaster Program so that when a disaster comes, you will have a blanket of security in times of panic. This is a detailed description of where to go, when to take action and who you can call. An emergency ready profile is vital for your commercial business because a disaster could happen at any moment, and SERVPRO wants to help prepare our customers for any disaster that may come your way. The ERP, or emergency ready profile is a profile that will have all the necessary information you need to handle situations with disasters. No contracts are involved and it is at no cost to you or your business. We locate all the emergency numbers you may need and emergency action checklist for a step by step on what to do in a disaster. We also have provided the necessary utility shut off locations for all the gas, electric, heat, water and other important locations to know and understand how to turn them off. This is vital because in case of emergencies and panic, you may not know how to even shut off the source, which is important because the source needs to be shut off before any action can be done. It will also give you a complete property overview, showing where emergency exits are and where exactly you should leave the property when evacuating. 

Time is of the essence in cases of emergency, so it is important to act fast to eliminate anymore disaster from occurring. By having a plan of action, you can readily be prepared and act in a timely manner, and limit the amount of time you as a company are inactive. Not only does the ERP save you time, but money as well. We obtain all your insurance information so you have it readily available at your convenience as a mobile app as well. We have detailed an insurance policy information in your pamphlet to inform our customers what their policy is and what is covered by insurance. It is important to keep in mind, safety first and to account for everyone in the building and make sure everyone is okay before moving on. Things get crazy and hectic and emotions run high when a disaster occurs, so SERVPRO of Marlboro/Concord wants to make this as easy as possible for our customers because we understand the hardships you might be going through at that moment. We can offer you all the services in the world to cleanup the damage, but the best service we can offer is helping you be prepared. 

SERVPRO wants the best for our customers and we know the best for them is the Emergency Ready Profile. SERVPRO of Marlboro/Concord always has your back when it comes to preparedness and the essentials when dealing with a disaster. 

How Our Advanced Equipment Can Save Your Concord Home

7/15/2019 (Permalink)

Let our SERVPRO of Marlboro / Concord team help you to make these effects “Like it never even happened” by calling (978) 486-9868.

Hydroxyl vs. Ozone Machines For Fire Damaged Concord Homes

With various materials that can combust in Concord housefires, the threat in each circumstance is unique for the professional restorers dispatched to start mitigation and recovery. Among the chief concerns of the technicians working to restore fire damage in a local home are airborne threats including contaminants, debris, soot, smoke, and other particulates. Additionally, houses must contend with the consequences of spreading harsh odors that can be challenging to overcome for even our skilled technicians.

Fortunately, there are a few cutting-edge pieces of equipment that can help to address both of these fire damages to Concord homes beginning as soon as SERVPRO professionals first arrive on the scene. In all, many units can play a role to address one or both of these problematic conditions for damaged homes and businesses, and these include:

    •    Thermal and UV Foggers
    •    Negative Air Machines
    •    Air Scrubbers
    •    HEPA Vacuums
    •    Ozone Machines
    •    Hydroxyl Generators

While this is a quick look at some of the units that can get used to address both odors and airborne contaminants and threats, none can do this job as effectively as the ozone and hydroxyl machines. Both of these units can work quickly to begin cleaning the air of an affected space while neutralizing odor compounds in the process.

Ozone machines have a widespread and productive output. Unfortunately, the ozone emitted by the unit is harmful to life – so it is not safe to use around humans and pets. For effective results, however, these are still a powerful and popular option. Hydroxyl generators break apart odor compounds in the environment but also work to draw air across a HEPA filter to reduce contaminants and particulates. These units are safe to use around pets and humans, allowing our SERVPRO professionals to continue working alongside these units on other tasks.

Effects like airborne contaminants and odors could be hazardous in the right conditions to homeowners, and even professional restoration technicians dispatched to help. Let our SERVPRO of Marlboro / Concord team help you to make these effects “Like it never even happened” by calling (978) 486-9868.

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We Have The Equipment Needed For Your Littleton Water Damage Restoration Services

7/5/2019 (Permalink)

Leaking faucets that are not caught immediately always create problems for the homeowners. Call us right away so we can begin restoration.

Before You Secure Water Removal for Your Littleton Residence

Water loss incidents that occur in any Littleton home can be traumatic and stressful occurrences, especially when a homeowner is unprepared for how quickly the situation can get out of hand. With so many areas of the property that can rapidly become exposed to spreading water, saturation of construction materials and structural elements are a legitimate concern. Also, standing water poses threats of its own that require effective and efficient extraction tools and equipment to overcome.

With a network of plumbing that comes to a hub in the basement area of your property, water damage in Littleton houses can originate or pool the heaviest in this lowest level. While many homeowners might consider extraction from a concrete floor to be much easier to manage than materials like vinyl flooring or tilework, there are specific steps that must occur to protect even a poured floor with a rough finish in the basement of your house.

With multiple tools that can get used to remove standing water from a property quickly, our SERVPRO technicians must first determine which equipment is ideal for the job at hand. With several inches of standing water collecting in the basement of your residence, our professionals might opt for powerful extraction approaches like truck-mount pumps that can remove high volumes of water rapidly at a rate of up to 300 psi.

Before you reach out to our SERVPRO professionals to clean up the mess that water damage incidents can produce, you can look to identify the source of this damage and shut off the water supply to this breach. The more efficiently that homeowners can thwart the water getting fed to plumbing breaks, the less widespread water damage they must contend with in the property.

No two water loss incidents are the same, but experience counts when it comes to water damage recovery in your home. Our SERVPRO of Marlboro / Concord professionals have years of experience and training to become knowledgeable and productive assets to the restoration industry. Give us a call anytime at (978) 486-9868.

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Staying Safe After A Flood Damages Your Concord Home

6/29/2019 (Permalink)

SERVPRO of Marlboro / Concord is ready to come to your home 24/7 and handle flood damage.

How To Stay Safe After Flood Damage To Your Concord Home Until SERVPRO Arrives

Flood damage in a home is a dire situation as it can cause a host of safety issues before our technicians arrive on-scene to extract the water and perform restoration services on the property. First and foremost, we're concerned with the health and safety of homeowners before our emergency response team gets there.

When flood damage happens to Concord properties, there are some actions you can take before our technicians arrive that can help save property and keep you safe. If the storm damage to the home is from rainwater, it is considered a clean water category one water intrusion and does not pose a health threat to mop or use rags to blot up the water. If the water from the home is from groundwater, that is a category three biohazard, and you should avoid coming into contact with the water until it is tested to determine what, if any, contaminants are in it.

Common flood water dangers in the home include:
    •    Slip and fall hazards from wet flooring
    •    Electrical shock from water reaching wall plugs, if there is danger of shock, turn off the electricity to the home at the panel
    •    Move furniture off wet carpeting only if it is absolutely safe to do so if unable to move furniture, place a barrier between the furniture legs or base and wet carpeting to avoid stain bleeding
    •    Remove items unaffected directly by flood water from tabletops to a dry location
    •    Do not move saturated area rugs or attempt to remove carpeting as they can be an injury risk due to their weight
    •    Upholstered chair and sofa cushions may be removed and propped to prep for drying

Because SERVPRO technicians are local, we arrive quickly to mitigate the storm damage in your home soon after your initial call. Our professional equipment makes the extraction of the water and drying in your home go quickly so the necessary repairs can happen to bring your home to its preloss condition.

SERVPRO of Marlboro / Concord is ready to come to your home 24/7 and handle flood damage. Reach our certified technicians by calling (978) 486-9868, and we can be onsite within hours to make the water damage in your home, “Like it never even happened.”

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Immediate Action After A Water Damage Incident In Your Concord Home Can Limit Further Damage

6/14/2019 (Permalink)

At the initial sign of damage in your Marlborough, Littleton or Acton home, you can call us at (978) 486-9868 for cleanup and restoration service.

Prompt Water Cleanup In Your Concord Home Can Prevent Further Structural Damage

You can feel the effect of water damage in your home within minutes whether the water loss incident is caused by leaking pipes, malfunctioning appliances, or an overflowing sink. The damage to the structure of the building or your belongings can be significant and needs prompt attention.

Water can wreak more havoc the longer it goes without proper cleanup. The remediation specialists at SERVPRO understand a good deal of water damage situations and provide effective water cleanup services for Concord homes. Time is a critical element in preventing permanent water damage to homes and their contents.

If water pools on wooden flooring for an extended period, it can warp, cup, or buckle. Our technicians can dry your hardwood floors to prevent buckling, warping, or cupping from becoming permanent. Drying hardwood floors soon prevents secondary damage. Our crews position air movers to apply airflow underneath and on top of wood flooring. We use moisture meters to check the moisture content of the wood floors. If the moisture content is below 16%, we increase air temperature to expedite the evaporation process. If the floor finish delays evaporation, we can remove it or use a pin roller to perforate it so that moisture can escape.

If water has pooled on your carpeted floor, our SERVPRO crew can use water damage mitigation and drying systems that can dry the carpet and pad without having to remove the pad. We call this method in-place drying, and it involves extracting water from the carpet thoroughly and using air movers and dehumidifiers than usual. In-place drying is only suitable if a carpet has not been exposed to water for over 72 hours. It offers the benefit of minimal disruption and less damage to the carpet since it is unnecessary to reinstall the carpet or cut seams.

If the walls of your home are wet, we can dry them using the appropriate technique. Materials that impede evaporation of moisture from walls can slow down the drying process. Our technicians can remove such materials to speed up the process.

At the initial sign of damage in your Marlborough, Littleton or Acton home, you can call SERVPRO of Marlboro / Concord at (978) 486-9868 for cleanup and restoration services. We’re Faster to Any Size Disaster.

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SERVPRO Mitigates Water Damage in Concord Attics--from Inspection through the Final Drying

6/3/2019 (Permalink)

SERVPRO Says to Inspect Your Concord Attic for Water or Moisture Damage after the Winter Thaw

Water Cleanup Restores Damp Attics and Protects Homes in Concord

During spring cleaning or looking for equipment to use during the summer months, venturing into the attic of your Concord residence might reveal damper than average conditions. Winter snows that found a way into your house' uppermost level through gaps in shingles can leave the attic wet.

SERVPRO technicians use thermal imaging technology to locate damp areas in Concord homes, showing us precisely where we need to perform water cleanup tasks and extract harmful moisture. We use moisture meters to pinpoint the content of different substances and compare these numbers to those within acceptable ranges. Crew members write the current percentages down so we can keep accurate track of your home's progress in achieving dryness.

When the roof leaks during rain showers or snow and ice melt over the winter and enter near ice dams, damage occurs on all levels of the residence. We check insulation in the attic and remove any that became compromised with water. Damp insulation becomes compressed and loses its ability to keep your home at the desired temperature. Replacing ruined insulation also helps keep cooling and heating bills low.

We also repack items found in dampened storage boxes after we ensure each of your belongings are dry. Condensation gets wiped away but enclosing your attic, so it works as a drying chamber lets us dry things in a highly efficient manner. Opting for this approach, we can get any wooden areas of the roof's frame dried out, as well as the floor and walls while your belongings become dry. Creating a containment area can be very beneficial for lessening the drying time.

As moisture gradually travels downward, sometimes it collects above ceilings, causing them to curve downward. Ceilings that reach this state can pose serious safety hazards in the home because softened drywall becomes extremely weak while at the same time holding an increased amount of weight. We use an effective method that often lets us restore the ceiling without needing to replace any of the drywall involved. Such ceilings and your home's damp walls require that we set up air movers and dehumidifiers in strategic places, so the moisture gets pulled out at an even pace. Once completed, only priming and repainting need to occur to get things, “Like it never even happened.” If we deem that the sagging has reached a certain level, we can suggest a controlled demolition by removing the non-salvageable material.

SERVPRO of Marlboro / Concord is here for residents in Acton, Maynard, and Bolton when a home needs water removal and repairs. If water sits inside a residence, damage increasingly occurs to both the structure and the contents. We use methods which thwart this and protect your property. Contact us at (978) 486-9868, day or night, 365 days a year.

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Call Us For All Your Marlborough Fire Damage Restoration Services

5/28/2019 (Permalink)

Fire damaged some materials in this garage. Our technicians can follow the firefighters to remove any water and moisture. Call us right away.

Use Fire Damage Restoration Services in Marlborough to Restore Your Home to its Pre-loss Condition

Water heaters are useful appliances in a home, for they provide hot water for various uses. However, on rare occasions, water heaters can cause a fire. The National Fire Protection Association reports that many water heaters catch fire when combustibles like flammable liquids are placed near the hot water tank.

Water heaters may also catch fire because of electrical failure, mechanical failure, unspecified short-circuiting, leaks, poor installation, and wear and tear, among other reasons. If there’s fire damage in your Marlborough home after a water heater fire or any other reason, you can hire professionals from SERVPRO. Our fire damage restoration services do more than just restore the condition of a home. They are about safety. We can pinpoint damage to the structure of your home and the buildup of soot, char, and dust among other hazardous substances.

Apart from burning items, fires also leave residues like smoke and ash, which can corrode materials. Smoke odors can also linger in your home long after the fire incident. Walls and other surfaces can also become discolored and the finishes of appliances can turn yellow. During the restoration process, we identify the source to find out which kind of fire occurred, inspect the areas that may be wet because of fire fighting efforts, remediate the water damage and evaluate sensitive materials that could have soot and smoke particles.

Our SERVPRO technicians can also perform structural restoration, which may include removing charred contents that could seal in the smoke like burned wood and insulation. We also evaluate carpeting and floor coverings that might need to be removed. We also treat affected surfaces for smoke odors using different deodorization equipment. We can use powered sprayers to spray odor removing chemicals to heavily charred structural components or on carpets and fabrics. Direct spraying wets the surfaces we are treating and we therefore only use this method when restoring surfaces that are not likely to get discolored or ruined. Once we are done with the restoration process, we return items to their original location.

If your home has suffered fire damage SERVPRO of Marlboro / Concord can assist you to restore it to its normal condition. We use the most advanced processes and equipment in the restoration industry. Call us today at (978) 486-9868 for quick and effective restoration services.

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Our Certified Professionals Have The Expertise To Handle Flood Damage Restoration In Marlborough

5/21/2019 (Permalink)

Our crew extracted the water damage to these hardwood floors when they discovered the water had traveled through the subfloor and into the basement.

Flood Damage from a Leaky Roof can Harm Your Entire House in Marlborough

Flooding that ruins the inside of a home in Marlborough does not always enter through the doorways. Heavy rainfall can end up inside a house. Entry points in the roof can soak the insulation and anything else in the area. Excess water can trickle down into your living area when unobstructed pathways permit this to happen.

At SERVPRO, when we get a call to mitigate a home in Marlborough of flood damage, we send out mitigation specialists with extensive experience and certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Our employees use technology to detect invasive water, measure its presence, and then to remove it from your home altogether, leaving it “Like it never even happened.”

Flooding that arrives at your home and passes over the threshold carries a multitude of contaminants. While the rain that gets pushed into a window does not carry the same threat that dirtier water does, the rain that travels through your home can carry several substances that the water either picks up or dissolves. This contamination that occurs inside your house can warrant the need for mitigation work similar to that needed for on-the-ground flooding.

Inside an attic, dust and microbes get swept into the water, as well as any traces of any chemicals added to the attic's interior. Chemicals from mothballs on the attic's floor or in clothing stored directly below a leaky area, for example, and other unwanted substances can make its way into your living space below. Because of the possibility of contamination, SERVPRO's flood damage specialists use decontamination methods to ensure your home gets not only dry but clean, too.

Below the attic, in the rooms occupied by your family, the use of infrared imaging cameras helps locate where the rain spread after coming into your house. With centrifugal air movers and other desiccation equipment, we remove the water that continues to damage and spread within the structure. We remove as little as possible, making repairs and cleaning instead.

SERVPRO of Marlboro / Concord's professional flood damage mitigation team can help with any degree of flooding, no matter how insignificant it might seem at first. Call us at (978) 486-9868, day or night, year-round, so we can help you protect your home in Stow, Maynard, of Boxborough.

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Marlborough Business, Water Loss, Smelly Situation? Call SERVPRO

5/7/2019 (Permalink)

Water Damage in Your Commercial Building in Marlborough? SERVPRO Cleans and Restores until It Smells Like a Rose!

Odor Control in Commercial Water Removal Services for Marlborough Businesses

All types of water carry microbes. In the restoration industry, it has become common-place to offer a two-sided service that tackles both moisture and odor. Even clean water emergencies, those that have come from water-pipes, can become unpleasant particularly if it is allowed to sit for a prolonged period. For a customer facing business like a cafe, bar or restaurant, odor management is crucial to getting their business back to preloss conditions.

When you need commercial water removal in Marlborough, it is likely because your requirements go beyond the scope of your in house janitorial team. In these circumstances, SERVPRO offers businesses a smooth solution that can help to get your business back on track sooner rather than later. Since water emergencies are time-sensitive- mold growth can occur in as little as 72 hours- SERVPRO is available by phone twenty-four hours a day.

Odor issues are common in water emergencies. However, it is often the case that odor dissipates once the affected area has been thoroughly dried. Soaking of flooring, furnishing or fabrics can often loosen pre-existing soils that cause an unpleasant odor since The moisture is often beneath the surface of the item, so we use dehumidification as a proper drying method that controls both odor and mold growth.

By reducing the relative humidity (RH) in the affected area, SERVPRO not only inhibits the onset of microbial growth but we can also dry saturated fabrics. Using desiccant dehumidifiers, we can reduce the relative humidity to below 40GPP. The drier air pulls moisture out from fabrics because water molecules naturally move from wet to dry. We can speed up this process by placing air-movers that blast hot air at a surface level to help dry concrete and hardwood flooring.

The SERVPRO commercial unit is adept at controlling unpleasant odors after a water spill. We use thermal foggers that vaporize deodorants which can fumigate a large surface area quickly and effectively. In difficult to reach areas we can place pellets or industrial air fresheners that can mask an odor until it dissipates naturally over time.

Guard your business against unpleasant odors and microbial growth. Contact SERVPRO of Marlboro / Concord at (978) 486-9868.

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SERVPRO Will Get You Back In Business After A Concord Fire

4/22/2019 (Permalink)

Office equipment and books in this office were covered in soot after a fire our crew can remove these items in an attempt to restore them.

Soot Sediment in the HVAC System of Your Concord Office

Multiple effects can keep the doors of your Concord office building closed after a fire has occurred. We strive to work quickly to get any business back up and running, but fires can present many levels of damaging concerns that require much of our specialized equipment, experience, and IICRC training to overcome. Even situations like soot and smoke residues can coat surfaces, contents, and many of the pathways between areas of your facility, requiring specific techniques and personnel to address.

No matter what time of the year that fire damage occurs, the Concord office building that you own is likely using its HVAC system to condition the temperature of the air to be a suitable environment for both clients and employees. With this system running regularly throughout the year, when fire loss incidents occur, the effects of these disasters can move through the air ducts to affect more areas of the facility and coat these pathways with soot and smoke particulates.

We understand the importance of removing these detrimental effects from your HVAC system, regardless if your ductile network already required cleaning or not. Addressing these concerns can not only prevent further spread of fire damage effects, but it can also help your air ducts to allow a greater flow of air to allow the unit to run with less energy and higher efficiency.

With our cleaning system for air ducts, we can quickly address concerns that already existed in this network before the fire effects, as well as the most recent deposits of soot and smoke particulates. Our brushes can adjust to the size of the vent that they are cleaning, ensuring complete clearing of sediment and buildup. Our high-powered vacuums can also quickly remove these freed particulates, keeping them from circulating through the air and affecting your employees or facility.

Removing fire effects from the HVAC and air ducts within your office building can reduce hazardous particulates and contaminants circulating through the facility after this disaster. Our experienced SERVPRO of Marlboro / Concord professionals have the cleaning system and expertise to overcome these effects in your office. Give us a call anytime at (978) 486-9868.

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How SERVPRO Will Limit The Damage Of A Storm In Littleton

4/11/2019 (Permalink)

Our crew extracted the water and removed the mold for this satisfied customer. We are available 24/7 so don't hesitate to call right away.

Littleton's Leading Provider of Flood Damage Restoration

Local restoration providers like ours are the first point of contact for residents who need assistance after flooding in their area. Anything can contribute to a flood but, regardless of the cause, the need to remedy damage and remove water quickly is essential. We offer the community an expert, efficient service to help get their home back to preloss conditions after a water emergency.

Over the years we have refined our output to suit the requirements of the community after flood damage in Littleton. In extreme cases, our team can pack out your possessions and relocate them to a nearby facility. This process can help to restore your property quicker, limit the damage as well as the opportunity to use ultrasonic cleaning equipment or Esporta washing machines to restore possessions.

In the majority of cases though, a flooding issue can be contained to a single area of the home. SERVPRO can then cordon off this area using physical barriers and move possessions into a designated clean room on site. An onsite procedure from start to finish is frequently more efficient than removing items from the site but still allows us to access critical areas of the property without obstruction.

When flood damage is the result of heavy rainfall or flash flooding there can often be debris as well as a microbial impact to consider. Typically, water from a flash flood has traveled a long distance, picking up a range of different microbes or pathogens along the way. SERVPRO technicians are trained in the safe removal and disposal of BioHazardous substances and can demolish sections of drywall that may have been infected by harmful bacteria; keeping your home clean and safe to inhabit.

SERVPRO uses an approach honed over years of experience in dealing with flood damages. First, we remove excess water using submersible gas pumps or water extractors. Then, we can adopt a targeted drying approach using dehumidifiers and rapid air movers to clear cavities as well as control humidity levels. Finally, we thoroughly deodorize the site using thermal foggers. The combination of these methods allows us to make the damage, "Like it never even happened."

Trust a professional service with your property and possessions, contact SERVPRO of Marlboro / Concord at (978) 386-9868 today.

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Our Professionals Explain The Effects Of A Fire In Your Concord Home

3/28/2019 (Permalink)

Give our SERVPRO of Marlboro / Concord rapid response team a call at (978) 486-9868 to make fire damage “Like it never even happened.”

The Effects Of A Fire In Your Concord Home After Its Out

Many Concord homeowners mistakenly believe that when a fire occurs in their home, the damage that can result stops when firefighters work to put out the blaze. While some of the potential effects like an immediate structural compromise could get resolved by putting out the fire, many other effects continually impact your property, even stretching far beyond the combustion site and the immediately affected areas. Our professionals have extensive training in fire and smoke damage recovery, making us a wise choice to address all of the lingering concerns after an emergency.

Homeowners might not understand the full extent of the possible fire damage to their Concord home even after the disaster, but our professionals do. With a full damage assessment that begins every restoration project that we undertake, our SERVPRO team can determine the entire extent of the fire effects and the best approach to restoring soot and smoke residue, indoor air quality concerns, secondary effects from extinguishment, harsh odors, and other detrimental hazards.

Soot and smoke damages are a common staple in fire recovery and restoration and can be an obstacle for even skilled technicians like ours. With effective cleaning equipment, we can remove the bulk of the residue and sediment on surfaces before we work with dry and wet sponging to clean the remaining residue from materials and contents. A misstep in the cleaning process can lead to staining of the affected surface, so our SERVPRO technicians take as much time as necessary to fully recover these damaged materials and contents.

Indoor air quality concerns can often get resolved with the use of effective filtering equipment like our air scrubbers, hydroxyl generators, and ozone machines. With effective HEPA filtering of debris, ash, soot, and smoke residue from the environment, air quality can improve continually with the prolonged use of these units. The hydroxyl generator and ozone machine can also be effective in removing harsh odors from open areas.

Just because the fire is out, it doesn't mean that potential damages have gotten put on pause. Give our SERVPRO of Marlboro / Concord rapid response team a call at (978) 486-9868 to make fire damage “Like it never even happened.”

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After A Pipe Has Burst In Your Concord Church, Call The Professionals At SERVPRO!

3/4/2019 (Permalink)

Let our SERVPRO of Marlboro / Concord rapid response team help by calling us whenever disaster strikes at (978) 486-9868.

Water Restoration From Burst Pipes In Your Concord Church

While many Concord residents and those responsible for your church believe that burst pipes only typically occur during the harsh winter months, this is not the case. Many conditions can allow for pipes to break and burst, and many of these include weakening of the metal plumbing on account of scaling, buildup, or rust affecting the inside and exterior of the pipes themselves. Breaches caused by any of these conditions can occur at any time of the year, so keeping yourself informed about the conditions of your plumbing and where repairs could be necessary is advisable.

Unfortunately, you might not regularly inspect the plumbing and individual pipes of your church, primarily because many of the portions of this network get hidden behind walls and underneath flooring. Whenever a pipe does burst, responding quickly to the situation can help to keep the damage from getting out of control. Our SERVPRO team offers a 24-hour response to emergencies, ensuring that all of our customers have access to the full measure of our restoration and mitigation tactics regardless of when disaster strikes in Concord.

This assurance begins with our fast response to the situation with leak detection equipment that can identify the point of the break and allow our team to remove the materials around this portion of plumbing exclusively. This fast identification of the source can allow our technicians the opportunity to repair the damaged portion of the pipe and get started on other mitigation tasks designed to preserve affected materials.

Our SERVPRO team aims to preserve damaged and saturated materials instead of tearing out and reconstructing. This practice can ultimately save our customers money and time by restoring saturated materials like hardwood flooring, carpeting, and furniture.

When pipes burst inside of your church, you want to ensure that restoration work can begin quickly to remain available to your congregation and their needs. Let our SERVPRO of Marlboro / Concord rapid response team help by calling us whenever disaster strikes at (978) 486-9868.

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Why SERVPRO Is The Leader In Mold Restoration In Concord

3/1/2019 (Permalink)

Call our specialists any time 24/7 we are ready to fight the mold damage in your home. We have the right equipment for any job big or small.

Finding and Remediating Attic Mold in Your Concord Home

While it occurs most commonly throughout the winter months, attic mold can happen in your Concord home any time of the year. With so many homeowners never using their attic space or checking on its condition regularly, this is a problem that can quickly get out of control without professional intervention. Unfortunately, many of these same homeowners do not recognize a mold problem until it has begun to affect the floors below the attic and in dire need of immediate remediation.

While you might not have a good idea of when mold in the attic of your Concord home could occur, damage to your home’s roof is often to blame. These vulnerabilities are particularly exploited in freezing temperatures when thinning insulation can allow hot spots to occur on your roof and melt snow when the temperature is still well below freezing. The result is flash freezing, ice damming, and damage to the shingles of your roof which can allow snowmelt to create a damp environment of your attic.

When our SERVPRO team gets notified of mold growth in your home, we can arrive quickly with the personnel and equipment to make a difference. Our IICRC certified remediation technicians can contain the colonization to prevent further spreading throughout your home while we get started on the removal of the growth.

When we address mold growth occurring in the attic of your home, we also have to identify the penetration points for moisture coming through the roof. Moisture detection and thermal imagery can help determine where these hot spots are and direct our contracting division where reconstruction or repairs must occur to prevent further damage in the immediate future.

While regular inspections of your attic space might help to prevent widespread mold colonization in this area, most homeowners do not recognize a problem until it requires our experienced approach to resolve. Give our SERVPRO of Marlboro / Concord remediation specialists a call anytime that you need us at (978) 486-9868.

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Concord Area Professional Buildings Can Benefit from SERVPRO to Prevent Water Loss in Basements

2/13/2019 (Permalink)

Wet Basements in Concord Can Ruin Important Business Documents--Call SERVPRO for Drying and Restoration

Protecting Stored Records in Your Concord Clinic’s Basement

Since your clinic moved into a space just big enough for all of your equipment and necessary examination rooms in the Concord business district, you had to utilize all of the available space out of the immediate main floor for storage of records and documentation in hard copy form. As promising as the basement area of the building seemed to be for the boxes of records, the aging blockwork has provided perpetual dampness and moisture that could threaten these documents. Our professionals can help.

As simple as it might seem to deal with a wet basement in your Concord clinic, there are some severe consequences to perpetual dampness that extend far beyond the records that you are keeping there. Dampness can allow for the production of mold, and with the cardboard boxes of paper records and documents, it does not take long for the spores present in that environment to seat into these materials and damage them permanently. Our SERVPRO professionals can help you to protect these records and to resolve the wet basement issues.

From the time that our professionals arrive at your facility, we can get to work quickly on identifying the source of the moisture in the basement of the clinic. This process can help our team to determine what can get done to prevent further dampness, whether that is sealing up penetration points in the blockwork with hydraulic cement or installing permanent equipment like sump pumps beneath the concrete floor of the basement to divert water from leeching up through the concrete.

To protect your documents, our contents department can remove them to the safety of a nearby facility of ours until the wet basement has gotten resolved. Our SERVPRO professionals on-site can set up air movers and dehumidifiers to quickly remove the moisture from the affected areas and monitor our progress to ensure that our long-term solutions remain effective at eliminating the penetrating water. We may suggest installing a permanent dehumidifier to maintain a steady Relative Humidity.

As vital as your clinic is, many patients might become uneasy at their records becoming destroyed by mold colonization or water damages. Let our SERVPRO of Marlboro / Concord restoration technicians help you to preserve these vital documents and the structural integrity of the building. Call anytime that you need us at (978) 486-9868.

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With IICRC Certified Training, SERVPRO Provides the Skill Sets for Cleanup and Restoration Services

2/13/2019 (Permalink)

SERVPRO Proudly Holds IICRC Certification and Protocols when Servicing Residential and Commercial Property in the Marlboro Area

Our SERVPRO Franchise Is an IICRC Certified Firm

As a part of training, most of our Technicians and Crew Chiefs attend courses relating to the Institute of Inspection Cleaning and Restoration Certification, otherwise known as the IICRC.

SERVPRO of Marlboro/Concord is a fully certified firm and even offers in-house training courses for all individuals who proceed to work with our company. The IICRC was founded in 1972 and is now a globally accepted institution that gives the necessary training and certifications to those who desire to work in the cleaning/restoration and or inspection industry. The IICRC is a vital institution that is required by most companies now to demonstrate to our customers that we are prepared for any disaster that may come their way. The IICRC handles safety concerns, leadership qualities, and the protection of our valued customers.

The IICRC allows for technicians to utilize the proper equipment in the right way by assuring the safety and security of our ourselves and our customer first. Certifications from the institution give these individuals a higher standard of responsibility, safety, and concerns when it comes to the customer and the procedures that we practice.

Technicians that achieve certifications through this training have acquired integrity, leadership, and core values leading the customer into a trusted and secured relationship with our SERVPRO brand. We strive on exceeding expectations and providing our customers with the best services possible. By affording all of our Technicians and Crew Chiefs with this exposure and training in this niche restoration and cleaning industry, we can reach these goals of mutual respect and understanding from the customer and ourselves.

Many of our employees have multiple certifications from the IICRC, in all different areas of cleanup and restoration. Some of these honed skills include Water Damage Restoration WRT, Fire and Smoke Damage Restoration FSRT, Applied Structural Drying ASD, Lead Safe Renovation RRRP and many more. Having team members that are well-rounded and trained in all aspects of restoration and recovery are the differentiators that make us stand out from other companies.

We promise to put our skills to good use. Our IICRC certified Technicians and Crew Chiefs are available 24 hours 7 days a week to help out with any situation necessary. You can trust SERVPRO of Marlboro / Concord. (978) 486-9868

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Call Our Experts If Your Home In Concord Experiences A Flood Damage Disaster

2/6/2019 (Permalink)

Our SERVPRO of Marlboro / Concord rapid response team is available 24/7!

Recovering The Flooded Finished Basement Of Your Concord Home

For as many homes throughout the Concord area that contend with moisture in their basements, it is not a far stretch to find that many of these same lower levels are susceptible to flooding in the right conditions. With finished basements, this level beneath the main floor of your house is now a livable space and has many construction materials and contents that could become irreparably damaged very quickly when battling rising waters.

With the wide array of flood damages that can occur to your Concord finished basement over a brief period, you need fast acting mitigation services that can respond amid the disaster to effectively lessen potential losses. Our SERVPRO experts are available 24 hours a day to continually be ready for any disasters that could affect our communities or individual properties throughout our service area. With flooding, there is a finite timeline to prevent more pressing concerns like mold growth from developing.

Often flooding requires a good deal of demolition and reconstruction, and our SERVPRO team also includes licensed contractors. With their ability to assess the scope of the job, plan out the work accordingly, and to use software like Xactimate as your insurance provider uses, we can seamlessly transition between the mitigation, reconstruction, and necessary restoration work to make it “Like it never even happened.”

From the time that our experts arrive at your address, our initial focus becomes extraction, cleanup, and material removal. Extraction is key because many of the construction materials unaffected when we arrive could ultimately become damaged without the fast removal of pooling water from this lower level of your home. We have truck-mounted pumps and gas-powered pumps to effectively remove floodwaters and move on to other mitigation steps such as pack-outs and controlled demolition.

While flooding in your home might be something that many area residents are mindful of, the effect on a finished basement requires immediate action from trained and certified restoration specialists. Our SERVPRO of Marlboro / Concord rapid response team is available 24/7 by calling (978) 486-9868.

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Frozen Pipe Season in Marlborough! Let SERVPRO Help

1/25/2019 (Permalink)

Yikes!! Frozen Pipes inside a Marlborough Home

SERVPRO Says Be Prepared to Prevent Frozen Pipes in Your Marlborough Home

T’is the season! No, not the season for holidays, and cookies and gatherings; but the season of frozen pipes! Frozen pipes have once again ignited a spark in our community of due to the numbing New England weather that has been occurring.

Frozen pipes can happen to anyone living in a Marlborough house, especially when you least expect it. It is vital that you prep for the winter storms and the weather by taking the necessary steps to stop the pipes from freezing, causing the pipes to burst. As the pipe begins to freeze, the water inside the pipe begins to expand which causes pressure along the inside of the pipes, leading it to burst. Most often or not, this burst occurs at the weakest joints of the pipe.

When a pipe freezes, all of the water inside of the pipe will begin to flood throughout your residence where the pipe broke. Moreover, trust us, nobody wants that. Luckily, SERVPRO always is here to help when you have a disaster like that occur. We have crews readily available to serve our customers at any time of the day because we never can plan for a disaster to happen, but we can be there when it does. SERVPRO has the necessary equipment to initially extract the standing water that flooded into your residence because of the pipe burst. It is important to turn the valve off and completely turn off the water for it to stop draining more water in. Once the source is completely stopped and evaluated, we can continue the drying process.

When it comes down to it, however, no one wants to spend unnecessary money on something you, yourself can help prevent. Here are a couple of steps you can take to prevent frozen pipes in your house.

1.    Check your pipes monthly. Secure the pipes with an insulated cover to keep the pipes warmer than freezing temperature. This will allow the water to run through the pipes without any blockage smoothly.  

2.    During those bitter cold nights, you can place a space heater in front of pipes that tend to be in more colder locations, like the pipes under your sink, or the water heater down in the basement.

3.    Constantly keep the water trickling to prevent the water from stopping and freezing within in the pipe itself.

4.    Unattach the hose from the exterior of the house so the water can properly drain outside of the house.

5.    Set heat on hold to a temperature higher than 55 degrees in the residence, so the pipes never reach the freezing temperature.

Like always, SERVPRO is always here to help no matter what the time or the damage. Take these simple steps to keep as little damage as possible to a job that could be a disaster. SERVPRO is available 24/7 and always available to help with frozen pipes.  (978) 486-9868

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SERVPRO Provides The Best Service For Restoring Homes In Littleton

1/24/2019 (Permalink)

Save your furniture and other belongings after a flood by calling SERVPRO.

WHY SERVPRO? Learn the Secrets behind Our Success in Flood Damage Restoration in Littleton

WHY has SERVPRO managed to maintain high standards when it comes to flood damage restoration? The answer here is simple, and it all comes from the core principles that we believe in as a certified service provider. First, we prioritize the needs of the community that we serve, and our technicians are highly trained. So, residents of Littleton who work with us deal with experienced professionals who value respect, accountability, and professionalism.

Our Flood damage restoration services in Littleton are meant to return your property to its earlier state or even to a better condition. We have the expertise and experience of meeting the needs of both commercial and residential properties. We understand there are different customers have varying needs and thus come up with different and appropriate approaches when attending to the various situations.

Our SERVPRO technicians are certified by IICRC, which means they have the skills to deal with all challenges that flood damage brings along. We understand that such events have to be treated with much urgency. That is why we instantly respond with truck-mounted or portable extraction units, and submersible pumps to extract the water. Extracting the water is not enough, we have to set up air movers to thoroughly dry your structure.

Your furniture can also be damaged in many ways after a flood. Some may suffer from spotting, which refers to when fabrics develop patches or lines. Our technicians effectively clean the patches using specialized procedures. Color bleeds are also common with colored fabrics on your furniture. Wood swells; this happens if the wood comes into contact with water for a long time. Where necessary, our excellent communication skills play a big part when we communicate with third-parties such insurance adjusters so that you are compensated accordingly.

SERVPRO of Marlboro / Concord is no doubt the company to call when your commercial property or home experiences flood damage. To reach us, be sure to call (978) 486-9868 to enjoy our fast and effective services.

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Why SERVPRO of Marlborough/Concord Is a Restoration Leader

1/16/2019 (Permalink)

Why Trust In SERVPRO for Concord Area Cleanup and Restoration Services? Ask Your Neighbors

Homeowners in the Littleton, Concord, and Marlboro Area Trust SERVPRO for Cleanup and Restoration Services

The heart and soul of our business are to provide our customers with the best possible service. What does that mean? Our client is the boss, and we execute the cleanup and restoration services to minimize the effects of an urgent call for help. Though commerce is transactional, we strive to build a relationship of trust and security with our neighbors.

Whenever a resident from the Concord area contacts our office, our staff handles the call with compassion and understanding. As we start to build this relationship we gather pertinent information so that we can quickly, within four hours, dispatch the appropriate crew to the property. This brief initial information gathering also helps to calm any fears from the caller knowing that they made the right choice. We understand the stress generated from a water, fire, or mold mishap and place ourselves in the position of the person on the other end of the call. We can instill confidence in our clients, and a sense of "everything will be okay," by adhering to our promise of a swift arrival and compassionate and polite interaction.

SERVPRO team members that communicate directly with our customers during the initial service call are aware of the importance of the meaning of "home." A residence is a sanctuary, a shelter and a place of security. We look upon each individual and deliver for them as we would for ourselves the best possible cleanup and restoration efforts.

Trust is a huge element in our business. Just as we were taught to “don't open the door to strangers” or “always be cautious when it comes to new people,” we pride ourselves in being courteous and doing what is best for our customers. Just another reason Why SERVPRO is an excellent choice to help you through an unexpected home emergency.

Homeowners in Littleton, Marlborough, Concord, and the surrounding areas expect a fast, neat, and successful service for their money. SERVPRO of Marlborough/Concord is recognized by Entrepreneur Magazine as a number one company for fire, mold, and water damage cleanup and restoration. By contacting us at (978) 486-9868, we promise to make you feel "Like it never even happened."

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SERVPRO Helps Spec Builder Cleanup His Spec House For Sale in Littleton after Extreme vandalism

1/7/2019 (Permalink)

SERVPRO Says to Littleton Property Owners--Be Insured and Ready to Call Us after Flooding or Vandalism

Yes, It Happened in Littleton--Vandalism by Water Damage

There are many small, quaint towns in Massachusetts, that never really had to deal with any danger or trouble around the area. This specific house was just recently built by the builder, waiting to be purchased, leaving it unoccupied and open. This was the perfect opportunity for a disaster to happen.

The builder got a call and was shocked to hear the news of what happened. Some people broke into the Littleton house and vandalized the property. They left the kitchen sink running until the water caused a flood. The water wicked into the walls and drained down into the unfinished basement and deposited a goodly amount of standing water. There was significant water damage throughout the unoccupied structure due to the malicious act of these vandals. The builder was at a loss for what to do next.

SERVPRO sent out an estimator to the residence after being requested by the insurance company and immediately came and explained the water damage restoration process with the customer. The first step in the water restoration process is the water extraction suing state of the art equipment. Our certified IICRC crew used truck mounted pumps to suction out the standing water. Moreover, drain it to clean up the water as efficiently as possible. We work hard and fast to salvage the building materials since we strive to restore and not replace. Air movers and fans were also placed in the residence to produce high levels of air flow to accelerate the evaporation process thereby reducing the drying time. Containment was set up around the wet zones to ensure moisture did not enter unaffected areas and cause ongoing or secondary damages like mold growth. The technicians then did selective deconstruction to the basement ceiling and the other non-salvageable areas that were destroyed by the water. The finished basement received the worst damage, while the kitchen, the entryway, both the master bedroom and the closet were all affected as well. The technicians worked efficiently and effectively to restore the residence to help the building get back on the market.

The builder has been very satisfied with our work thus far, and we will continue to meet his expectations throughout the experience. The SERVPRO way is always the right way, and we are proud to be helping this community to restore their properties. Vandalism can happen to anyone at any time, but SERVPRO of Marlboro/Concord is always here to help when disaster strikes. (978) 486-9868

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The Real Truth Behind the Spread of Mold in Your Concord Home

12/30/2018 (Permalink)

When you see patches of mold in your home, do not panic. Contact our SERVPRO team to investigate the cause and remediate the damage.

Mold Remediation Professionals in Concord Talk About a Few Common Causes

When a fungus exists inside your Concord home, it means that excessive moisture has come into contact with organic materials. Sometimes during a mold remediation project, the source of the excessive moisture can be difficult to locate. Contamination that is not visible to the plain eye can still cause issues to your structural components. Since fungi like to form in cool, dark places that get affected by moisture, it is likely they will develop in tight, confined spaces. If you think you might need mold remediation work conducted at your house, it is wise to call in a professional restoration company like SERVPRO.
Our team of experts has experience in dealing with various types of situations, and they have a trained eye that can find contamination in the most unexpected places. When completing any mold remediation project in Concord, it helps to know where mold likes to develop. By using their experience, our SERVPRO technicians can find issues, and they can also find the source in most situations. Knowing the source of the initial problem can help us figure out all of the places that moisture went. Once we follow the moisture we can usually determine where any contamination will exist.
One common cause of fungal growth is persistent humidity. Areas that have humid climates are especially susceptible to suffering from humidity issues. Mold that is caused by humidity often grows on walls, in closets, or under the kitchen sink.
Another common cause for microbial contamination is leaky pipes. Leaking pipes can contribute to a ceiling or wall mold, and if contamination is seen near a water source, it is wise to inspect for a broken pipe. Water pipes that are broken can also cause problems to develop behind your drywall or inside under sink cupboards.
Any time moisture gets where it is not supposed to be you are at risk for contamination. If your home ever suffers from any type of fungal contamination, call SERVPRO of Marlboro / Concord at (978) 486-9868 any time of the day.
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What to Avoid When Littleton Flooding Affects Your School Buildings

12/12/2018 (Permalink)

When a broken pipe causes flooding to the school grounds that you manage, contact team SERVPRO for water removal and remediation.

Burst Pipes Cause Flood Damages to Littleton Public Schools

As the overseer of a Littleton public school, you cannot begin to account for the potential threats to the building itself from natural disasters, students, and unforeseen circumstances. With situations like pipe bursts, you need a team of professionals with the knowledge to help you overcome this emergency quickly before the damage gets out of control. Our 24-hour response team can help.

With burst pipes in your Littleton school, high volumes of water begin to rush throughout the affected area and spreads quickly to any new location that can get reached. Considering that much of the plumbing throughout the school is conveniently built into the walls for aesthetic purposes, locating the source of the problem and repairing this breach in the line can prove challenging without extensive demolition. Our SERVPRO professionals have the equipment to make mitigation of this water loss incident as fast as possible with limited tear out.

Our SERVPRO franchise prides itself on providing our residential and commercial customers with our advanced equipment designed to make our restoration work more effective and cost-efficient. One of these advanced tools that our technicians use for an emergency such as this would be our leak detection equipment. This device can pinpoint the position of a water line break using auditory cues. Once the break has gotten located, the controlled demolition in this specific area can begin to repair the damaged line.

Another one of the advanced tools that our team uses to help our restoration work to exceed your expectations is our moisture detection devices. Most often, our technicians utilize thermal imagery to locate temperature differences to indicate the presence of moisture through walls, flooring, and into ceiling materials to learn where moisture exists and where our air movers and dehumidifiers should get positioned to remove this dampness most effectively.

Every step of the process from the initial assessment of the damage to returning your restored building to you has gotten designed to be time-saving and cost-effective for the customer. You can count on our SERVPRO of Marlboro / Concord water restoration technicians to arrive quickly with the resources to recover the damage fast. Give us a call today at (978) 486-9868.

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Why Trust SERVPRO with Your Water-Damaged Basement? Because We Are The Best!

12/11/2018 (Permalink)

SERVPRO of Marlboro / Concord has got your back when it comes to basement water damage.

The Risks of a Wet Basement in Your Marlborough Home

Many Marlborough homeowners battle wet conditions in areas of their property. Over time, it often just becomes easier to allow these moisture-ridden areas to persist rather than to continue fighting them, but there are risks involved with allowing this dampness to continue. Better understanding the threat to a wet basement can help you appreciate the wise choice of getting our professionals to help you find a solution.

A wet basement in your Marlborough home is a literal breeding ground for mold spores to seat and colonize throughout the area. Once they have established a growth, the situation can spread quickly, degrading materials and posing potential health risks to the occupants of the house. Our SERVPRO professionals can respond quickly through our 24-hour response team, but steps can get taken before this to help reduce the possibility of fungal growth.

A chief focus of our SERVPRO professionals is locating the source of the moisture in the lower level of your property and reducing its impact on the area. While our advanced equipment like air movers and dehumidifiers can eliminate much of the dampness and present moisture, identifying the source of this problem is critical to keeping the area dry once we complete the work. There are many solutions from adding in a sump pump to patching portions of the block wall to reinforce against water penetration.

Ultimately, you are in good hands when you trust in the highly trained SERVPRO technicians we dispatch to your address. Our team undergoes extensive training to obtain water restoration and mold remediation certifications from the industry standard-setting IICRC. Ongoing training and educational opportunities allow us to provide our customers with experienced and confident professionals that can handle any situation fast.

Locally Owned Company with National Resources

While you might not consider a wet basement to be a dramatic thing to affect your home, the possibility of mold growth and other effects could make you reconsider. You can depend on our SERVPRO of Marlboro / Concord rapid response team to help you develop solutions to dry up the water damage and reduce your risk of mold growth moving forward. Give us a call today at (978) 486-9868.

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Marlborough Properties, Freezing Pipes, and SERVPRO Advice

12/11/2018 (Permalink)

Frozen Pipes in Marlborough? Call SERVPRO for Water Loss and Repair

Protecting Plumbing in Your Marlborough Home from Freezing

With the winter season already upon the Marlborough area, many homeowners still do not have the adequate insulation and protection necessary for the plumbing network in their house. By leaving vulnerable points, your plumbing becomes susceptible to instances of freezing. This phenomenon can overly stress the pipes and joints throughout the network, causing fractures, breaks, and bursts.

While many homeowners have to contend with water damage from frozen pipes in their Marlborough home year after year, there are precautionary measures that can get taken to prevent this occurrence. A convenient method for protecting your property and its plumbing is through a thorough inspection of the lines for vulnerabilities to elemental influence. For example, ensuring that exposed pipe in the basement of your home is appropriately coated with insulation material to keep it above the freezing threshold at all times.

Another precautionary measure that you can take to prevent your need for restoration services that our SERVPRO professionals can provide is to allow slow water flow throughout extreme temperature drops. When the temperatures during the day or evening fall far below the freezing mark, allowing a faucet or two to persistently drip can cause enough water flow to the fixtures to prevent a frozen expansion that bursts pipes.

Our SERVPRO professionals are ready for whatever situation threatens your property by offering efficient extraction strategies and thorough drying efforts. We can locate the source of the damage with our leak detection equipment and remove the immediate drywall or material in front of this point to gain access for repairs to the damaged pipe. Our moisture detection tools can help identify lingering moisture during the drying phase to ensure that no dampness gets permitted to affect your property, its structural elements, or the occupants of the house. This process helps to prevent the growth of mold, especially inside wall cavities.

While you might not think of freezing temperatures as a dire threat to your home, uninsulated or poorly insulated pipes in your plumbing system could fall victim to rapid expansion that causes bursts. No matter how a water emergency happens, our SERVPRO of Marlboro / Concord rapid response team can help. Give us a call anytime at (978) 486-9868.

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How We Avoid Restoration Challenges In Your Boxborough Home After A Flood

10/24/2018 (Permalink)

Though some places are easy to dry during flood damage restoration, it is not always the case in some areas.

Dealing With Possible Restoration Challenges In Boxborough After A Flood Damage Experience

Though some places are easy to dry during flood damage restoration, it is not always the case in some areas. For instance, it can be challenging to access the HVAC ducting that is located in the attic or ceiling area and perform the necessary restoration work. Also, drying walls and floors behind the cabinets can take a lot of time. Our crew has the training and equipment to clean, dry, and restore such areas in your Boxborough home or business.

Our SERVPRO technicians have to clean and decontaminated the HVAC systems in your Boxborough property during flood damage restoration. We can quickly clean and disinfect sheet metal ducting, but we have to replace some form of ducting such as flex duct and coated fiberboard after exposure to black or gray water. The type of material the duct is made from determines the procedures we use when restoring HVAC systems. If it has fiberglass insulation, there are high chances of mold growth taking place if the situation is not attended to immediately. In such cases, we replace the fiberglass lining since the molds may lead to health effects.

The layers of drywall and cabinet back can slow the speed of drying the area around the cabinet. If the cabinet back is absent, our SERVPRO technicians drill holes into the walls to enhance the flow of air. In some situations, we use a vent system to force dry air through the wall cavities. Once the area is dry, we cover those holes. It is also possible to drill holes in the cabinet back and then use a similar material to patch them up at the end of the work. Drilling holes may lead to possible electrical and plumbing hazards, so we are careful about that and follow applicable regulations and laws. Also, we communicate with our clients before we can make the holes.

Our highly trained team at SERVPRO of Marlboro / Concord responds immediately to all restoration emergencies, be it water, fire, mold, or storm damage. Call us at (978) 486-9868 when you need to work with a leader in the restoration industry.

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Mold and Water Make for a Working Labor Day Holiday in Wilmington

9/28/2018 (Permalink)

Wilmington Customers Are Impressed with SERVPRO's Fast and Courteous SERVICE After Water Loss and Mold Remediation Services

SERVPRO Is Available for Emergency Mold and Water Recovery—Even on Holidays

Family, friends, and fun are what you would typically expect on Labor Day weekend. However, this was not the case for this Wilmington, MA couple. They were throwing a holiday party and enjoying the company of family & friends when one of the grandchildren went down to the finished basement to play with some toys. When she stepped downstairs, she noticed inches of water sitting in the basement. She immediately ran upstairs and notified an adult.

The residents were stunned to discover that their hot water tank had leaked and flooded the finished basement in their Wilmington home. They were quite surprised and left without knowing what to do next. The homeowners' son had come to help his parents remove the contents.  All the furniture and clothing were damaged as well as the rugs from the soaking. The son started the process of removing the carpets, and upon lifting them, he found mold growth on the baseboards and in the closets. The future customers knew that they had to call professionals to start mitigation services. After calling their insurance company, the insurance adjuster had recommended SERVPRO for water removal and the mold remediation services.
We arrived within hours and analyzed the situation to determine what needed to be done. However, our technicians uncovered more microbial growth on the wall panels and the drywall behind them. We had to remove the paneling and then cut out the affected drywall. Our technicians had to do selective deconstruction and cut four feet wide and four feet above where the microbial growth was found so it would lessen the chance of more growth spreading. The technicians next set up our advanced, fully certified equipment to reduce the moisture levels in the air. We placed HEPA filtered air scrubbers to capture mold particles and airborne spores. Low grain refrigerant LGR commercial dehumidifiers were placed in the basement to increase the drying process and reduce the excess humidity.

Our technicians were always communicating with the couple’s son to make sure the process was going smoothly on both ends. The crew always made a courtesy call before arriving at the residence much to the appreciation of the son and his parents. The residents believed that SERVPRO handled the whole situation professionally and efficiently and would highly recommend us to their friends and neighbors.

SERVPRO of Marlborough/Concord is available 24/7 to help with losses and restore your residence “Like it never even happened.”  (978) 486-9868

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FAQ - SERVPRO Says Here Is What You Should Know About Water Damage in Marlboro and Concord

9/21/2018 (Permalink)

"?" SERVPRO Solves the Puzzle for Mitigating Water and Mold Damage in the Marlboro and Concord Regions. Ask Us How?

8 Frequently Asked Questions Concerning Water Damage

1. How much does a water damage restoration cost?
A: SERVPRO provides a professional consultation/estimate at no charge. We base the cost on this consultation and inspection. We document where the damage occurred, what materials were damaged, and how much the water mitigation may cost. This is a professional estimate only determined by the size of the affected area, equipment calculations, proper drying plans, building materials that may need to be removed, and how much containment we may need to set up.

2. Are you filing a claim with your insurance?
A: If you are filing a claim in Marlboro or the surrounding area, SERVPRO will need your claim number and the name of your insurance company. We can then directly deal with your insurer releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available.

3. What product sanitizes the affected elements after a water loss?
A:  We use SERVPRO's proprietary decontamination products on the affected areas to reduce the likelihood of microbial growth.  The primary decontaminant product is SERVPRO Oxide, an EPA registered chlorine dioxide based disinfectant and stabilizer. This product requires no personal protective equipment during application, is safe for use on all surfaces, and of course for people and pets.

4. Will I be able to stay in the house during the drying process?
A: The answer is yes if the residence is safe. The safety of our customers and employees is our number one priority. Each case is different depending on the severity of the damage and is evaluated as such. We encourage you to remain in your residence. However, if deemed unsafe, we can suggest to your insurance company to provide you with a temporary relocation. The drying equipment can be noisy, and usually must run for several days continuously during the dry-down period, so some customers prefer not to stay in the home during this time, or at least not during sleeping hours.

5. How fast can a SERVPRO crew arrive during an emergency loss to help?
A: The average time is within 2 hours after receiving the phone call. They can arrive on site to do emergency services and start the mitigation process right away. We just needed a signed Service Authorization Form.

6. What is the drying process for water damage?
A: The drying process begins with the crew and homeowner first establishing the source of the water or leak and stopping it. The crew checks for any electrical safety concerns. Our technicians can extract any standing water from the affected area and use moisture detection and measuring equipment as well as psychrometrics to determine the moisture in the walls and the air. The SERVPRO crew can establish a drying plan to determine the best means of restoration for the structure. We can then deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process typically takes about 3-5 days to complete.

7. Does all water damage cause mold?
A:  Each water damaging event presents an opportunity for mold or other microbial growth. The source and type of water (clean, gray, or black) the severity, the ambient temperature, and the duration that moisture has been present all have a direct impact on the amount and types of microbial growth species. It is vital that you take action as soon as you realize that a water damage loss has occurred to prevent the spread of the microbial growth in your home or business.

8. How soon can microbial growth start to grow?
A: It varies depending upon the conditions, but in most cases, microbial growth can be present within 72 hours of a water damage event. Quickly responding is crucial to prevent the spread of microbials and secondary water damage.

SERVPRO of Marlboro / Concord's goal is to ensure the safety and health of you and your family. (978) 486-9868

Marlborough Asbestos Sampling Is the Law before Structural Work Can Begin

9/17/2018 (Permalink)

SERVPRO Says Asbestos Sampling Before We Work on Your Marlborough Home Is the Law

SERVPRO Obeys Massachusetts Law for Asbestos Testing and Abatement Guidelines for Our Marlborough Customers

Why does the Commonwealth of Massachusetts require asbestos sampling before the demolition, renovation, or disruption of building materials? Please continue reading for an important message.

No matter how old your home is in Marlborough, it is always in danger of having asbestos. Asbestos contains the mineral Chrysotile that becomes fibers when woven together. When these fibers become airborne and are inhaled or ingested, they can be very harmful and dangerous, not only to the homeowner but the technicians as well. Airborne asbestos can cause lung cancer, mesothelioma, and other forms of cancer that can kill you.

In our colder climates, this material was utilized as a thermal insulator for furnaces, ductwork, pipes, ceiling or floor tiles, and even as a binder for joint compounds and textured paints. Very inexpensive, easy to use and unfortunately, discovered to be very toxic and harmful. Therefore, before demolition or renovations can begin in a home, asbestos sampling must take place. SERVPRO realizes that our customers what to get on with the work, but safety comes first. Plus, it is the law.

If the test comes back negative, then our SERVPRO technicians can get to work. But, with a positive result, we must call in a third-party asbestos company to do the required abatement. Isolating the carcinogenic materials and disposing of them without contaminating the surroundings is crucial to the process.  Any material containing at least one percent of asbestos is considered ACM or asbestos-containing material. Any person who performs “asbestos abatement activities at the owner's residence...that contains suspect ACM must prior to conducting any demolition or renovation employ or engage an asbestos inspector...and prepare a written asbestos survey report.”(MassDEP). No matter how old the house is, Massachusetts requires asbestos sampling be done by law.

Our primary objective is to ensure the safety of our customers and technicians as well. We do not do this to upset our customers or annoy them, but instead, make sure our customers can be healthy and safe in the working environment. Trust the SERVPRO of Marlboro / Concord team to meet and beat your expectations even if you have to wait a few days for your final satisfaction. (978) 486-9868

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How to Clean Your Hudson Property during Fire Damage Restoration

8/23/2018 (Permalink)

SERVPRO Expertly Cleans Smoke Damaged Possessions in Hudson Properties

SERVPRO Professionally Handles Fire and Smoke Residue Wipe Downs and Clean Ups for Hudson Area Properties

Restoration and cleaning services are vital when dealing with fire damage. There are instances where you can avoid the costly option of replacement, as well as reduce the damage claims. When you are working with professionals, it is possible to repaint some structural surfaces, recover your upholstery contents, and refinish some of your wooden items. We do that by applying the elements and principles of cleaning when treating to such incidents in Hudson.

We start by introducing some of the principles of cleaning that our SERVPRO technicians use during fire damage restoration in Hudson. Inspecting the site and locating the smoke residues is essential. The inspection usually begins from the point where the fire started from, and then we proceed to other parts of the structure. To select the most appropriate cleaning method, we must also identify the type of soot particles at the site. The preferred method should not also introduce any form of damage on the target surfaces.
While some smoke residues bond with the surfaces during the fire, it takes time for some to form a strong bond with the surfaces and materials they contact. Vacuuming soiled surfaces when possible is almost always the preferred first step in the cleanup process. Wet and dry cleaning techniques are the conventional processes we employ when releasing and carrying the smoke residues from the affected areas. That is why we have a good understanding of the four elements of cleaning - temperature, time, chemical action, and agitation. We always suggest that smoke detectors are installed in applicable rooms in every home.
Our SERVPRO technicians understand that some cleaning products are more effective at a specific temperature. Also, some surfaces or items are easy to clean by slightly increasing the temperature. When dislodging particles from surfaces, we may use agitation to do the work. During this process, we use brushes, towels, sonic vibrations and water pressure. Agitation can also help us to spread the cleaning agents across surfaces. Some of the chemical actions we use include bleaching, emulsifying, dissolving, and oxidizing.
If you are after residential and commercial cleaning or restoration services, then SERVPRO of Marlboro / Concord is the answer. Call us at (978) 486-9868 for our highly trained technicians to meet your needs.

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Hardware Plus Approaches To Combating A Wet Basement In Your Marlborough Residence

8/7/2018 (Permalink)

SERVPRO Helps Keep Marlborough Basements High and Dry

Marlborough Basements When Kept Dry Offer Added Living Space and Health to Families

A wet lower level in your Marlborough home can lead to multiple issues and effects for your house and your family alike. Maybe it does not sound like a pressing concern, the possibility of structural failure and microbial/mold growth should encourage you to take care of this issue as promptly as possible.

Taking care of this persistent concern is a little more challenging than you might have thought it to be. Most homeowners do not have the appropriate equipment or training to entirely remove the moisture in their Marlborough wet basement, let alone to prevent this situation from happening again in the immediate future.

The way that our SERVPRO technicians determine what your home needs in this situation is through a thorough inspection into the current conditions of the basement and the source of the dampness. This assessment can aid in determining the equipment necessary as well as the specific tasks to eliminate the current moisture and prevent it from recurring through repairs and the installation of specialized machines. We can also assess if waterproofing the exterior with a coating or having the foundation area grade sloped away from the structure have a positive effect.

If flooding and water damage are persistent threats to the basement, your SERVPRO technicians on site might encourage you to consider the installation of a sump pump. This machine can divert the water away from the concrete floors and the walls of your basement, but typically requires grading the floors towards this installation or installing concrete canals to divert the water into this sump pump basin.

Another proposed piece of equipment could be a dehumidifier. This appliance can pull the moisture out of the environment, which would include any moisture seeping in from the walls or the concrete floors of your basement area. In many instances, this equipment alone can prevent recurrences of dampness that can lead to mold growth or construction material damage.

The plan to restore the damage that your home sustains from a wet basement varies per instance, but this is a good idea of the nature of the work that we do extending beyond extraction and drying efforts. You can count on our SERVPRO of Marlboro / Concord rapid response team to help you control the situation quickly and return your house to the dry place it should be. Give us a call today at (978) 486-9868.

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Storm Damage Can Allow Flooding In Your Maynard Residence

7/25/2018 (Permalink)

Call SERVPRO to Rescue Your Maynard Home after Flooding

Maynard Homeowners Call SERVPRO for Water Extraction and Drying after Stormy Incidents

Severe weather is no stranger to the state of Massachusetts, let alone to the residents of Maynard. From the heavy snowfall throughout the winter months to the torrential rainfall expected through the spring and summer months, homes take a beating all year round from these steady elements. Even with the reinforcement of roofs and exterior materials like siding, homes still fall victim to the severe weather and allow substantial volumes of runoff or floodwaters to enter their home.

While these unfortunate circumstances might come unexpectedly, knowing what to do when they happen can help to limit the flood damages that your Maynard home experiences. One of the first things that you should do is to know whom to call in the event of an emergency like this, and that is a professional restoration company like SERVPRO.

Floodwaters entering your home can quickly saturate the materials used in the construction of your house. If the water damage originates from the attic area, materials like insulation and ceiling framework can get too heavy to remain supported and collapse into the lower levels of your home. One of the SERVPRO goals is to make every job as safe as possible, which begins with assessing these risks along with the full scope of the damage that your home faces.

Another consideration is the removal and replacement of the materials too irreparably damaged for restoration to be practical or even possible. This assessment is one that takes a trained eye and experience to make, which can eliminate unessential costs and help to make the restoration process go more quickly. The final call for tossing non-salvageable materials, especially possessions and furnishings, is controlled by the homeowner and the insurance adjuster.  We can advise which areas of your home can get restored with drying efforts and cleanup and which require removal and replacement.

While there are no ways that you can prepare yourself for the potential flooding that can come from storm damages on the exterior of your house, there are ways that you can prepare for what you would do if such an occurrence happens. You should give our experienced SERVPRO of Marlboro / Concord restoration team a call immediately at (978) 486-9868.

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Odor Removal In Marlborough Homes

7/16/2018 (Permalink)

SERVPRO's Arsenal of Odor-Killing Devices Included Special HEPA/Carbon Filtered Equipment to Restore Fresh, Clean Indoor Air Quality in Marlborough

Many Causes of House Odors Are Neutralized with SERVPRO Expertise

Most malodors in Marlborough homes often come after a fire leaves smoke and odor residues throughout the structure. Eliminating them is often the final step to returning a home to its original condition after a fire. Other sources in our area usually come from an animal carcass under the home or in the attic, or an excess of animal feces in a crawlspace. Crime scene and hoarding can also require professional-grade efforts for odor removal.

For Marlborough odor removal, SERVPRO technicians follow four key steps to clean and protect area homes: Remove the source and debris, clean surface residues, recreate conditions to eliminate, and seal surfaces.
The first step is to remove the odor source whenever possible. Team specialists dispose of charred structural and personal property debris, or animal carcasses immediately. If an item has a layer of smoke residue on it, then our personnel remove it to an unaffected part of the house, another facility, or take it outside if the weather is good. Removal eliminates much of the odors, and if the source was in the removed debris or property, the home returns to its pre-odor condition quickly with a little help.
Next, SERVPRO technicians clean and wipe down every surface which contains an odor-causing residue. They can break down and remove most residues with a cleaning agent and a dry or wet sponge. If the residues came from a kitchen fire, then they may contain grease, which makes them much harder to remove. Team members may need to use scrubbing brushes and stronger cleaning agents depending on the surface of the property. An example would be removing odor-residues trapped in upholstered furniture.
If the odors penetrated the surface of an item, then technicians may need to recreate the condition. To do this, they distribute a deodorizing agent in the same way smoke got into the property during the fire. Often, they use a fogger machine to create a cloud of deodorizing or neutralizing agent and spray onto the surface. The cloud can penetrate to the same level as the smoke, blocking or eliminating the malodors. This option is not always available due to possible chemical reactions with plastics, vinyl, and rubber products within the house. Hydroxyl generators and HEPA filtered air scrubbers with activated charcoal filters are two more useful devices for bad odor neutralization.
The final step is to seal the surfaces. It is not used regularly but is effective for blocking mild odors that remain after cleaning if the homeowner does not want to remove structural property. Our technicians use paint with an odor-blocker to prevent odors from entering through the walls. This is useful also to contain previously mold infested elements.
Our goal at SERVPRO of Marlborough / Concord is to return your home to a clean-looking, and smelling condition. If you detect any malodor in your home, call us immediately at (978) 486-9868 to schedule a visit.

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Expert Help For Marlborough Office Wet Carpet Woes

7/3/2018 (Permalink)

SERVPRO's Water Extraction from Wet Carpets Mitigates Damages in Marlborough Commercial Properties

Wet and Water Damaged Commercial Carpets Get the Professional Service Needed for Restoration from SERVPRO in the Marlborough Area

Wall to wall carpet gives a professional look to your Marlborough office or hotel, but adequately maintaining it is necessary to preserve its appearance and function. Leaving the cleaning and repair of damage to your floor coverings to your housekeeping staff might not be the best choice, especially if a significant water incursion soaks your carpet. Our crews are experienced in resolving wet carpet issues and are available to help quickly.

If a water cooler or lobby aquarium breaks and spills in your Marlborough office, restoring and drying the wet carpet must be job one. Merely mopping up the moisture or renting a cleaner cannot give you the peace of mind a professional restoration delivers. Carpets take a beating even without the addition of excess water but are expensive and time-consuming to replace. IICRC trained technicians from our production teams approach the job of removing the water and drying the floor and carpet with strategies back by research and best practices.
Removing the carpet is an option, but that is disruptive to your business operations. SERVPRO crews receive advanced training on in-place drying of the floor, padding, and carpeting. When we arrive, we assess the extent of the water saturation and take steps to minimize further migration of the fluid to unaffected areas of the carpet. Drying the several layers of floor covering requires the operation of weighted extraction wands, using pressure to force the moisture out of carpeting and padding. Only certified technicians can ensure the repeated passes of the extractors do no damage the carpet further, including potential rips, tars, stretching, and delamination of the backing from the fibers. When commercial grade glue-down carpeting has been affected by a large water spillage, the requirements are different and can be covered in another blog article.
Sometimes it makes sense to remove and replace the padding, particularly when the water holds contaminants. This can be done in stages without requiring the entire carpet to be taken up at one time. As the areas under the padding are exposed, examination and drying of the underlying floor can occur. SERVPRO crews work closely with you, and our office provides a liaison to your insurance company as we complete the job to ensure the restoration efforts chosen, including replacement of parts of the carpeting system, are covered by your policy.
Cleaning, sanitizing, and thorough drying must also be a part of the procedure. SERVPRO uses effective and dedicated carpet cleaning solutions and EPA registered disinfectants after the water removal to ensure clean and sanitary conditions. We position supports and air movers to direct warm airflow over and under the carpet while running dehumidifiers to speed the water vapor migration out of the fibers.
SERVPRO of Marlboro / Concord is ready to assist when a water spill or crisis soaks your office carpet. Call (978) 486-9868 immediately to avoid secondary damage -- reach us 24 hours a day, 7 days a week.

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Returning A Marlborough Hotel Room To Non-Smoker Odor-Free Status

6/26/2018 (Permalink)

SERVPRO Can Eliminate Odors from Marlborough Hotels and Residential Properties

SERVPRO Remedies Odor Problems in Commercial Establishments in the Marlborough Area

As a hospitality and lodging provider, you want each of your guests to find comfort and relaxation in their Marlborough hotel room. You make a promise to guests that request a non-smoking room that their environment is free of the smell and residues associated with cigarettes while staying at your hotel. Our deodorization technicians and innovative equipment may be your answer.
When guests check into the non-smoking room your staff prepared for them, the success of any odor removal techniques used in your Marlborough hotel is on trial. If a previous guest ignored the signs and smoked in the room, your non-smoking customers may be upset at the lingering odor. Effective odor removal often requires trying many approaches until one works, and our OCT, odor control technicians, IICRC-certified crews are familiar with this process.
Upon arrival, SERVPRO’s crew lead assess the room or rooms that need odor removal. Although it may seem that the smell is airborne only, we seek out other, remediable sources. Furnishings and carpeting attract and hold the tiny particles of ash, tar, and other substances incompletely burned. We start with a thorough cleaning, including the upholstery and carpet using our commercial strength steam extractors and professional cleaning products.
Nicotine and other substances can stain walls and from there emit smells. Our crews wash walls with appropriate cleaners. SERVPRO might suggest repainting the walls and sealing wooden portions of furnishings and headboards to keep odor penetrating beneath these surfaces from vaporizing. Frequently each room has a separate heating and cooling system, and we also inspect and clean the vents and any ductwork to prevent the smoke smells from recirculating.
SERVPRO also can access resources that eliminate odors by changing the chemical composition of the minute particles floating in the air and embedded in surfaces and fixtures. One option is thermal fogging, a process where air cleaners combust in a heated chamber and then bond with and render smell-free the particles remaining in the room. Other resources include hydroxyl generators and other oxygenation systems. A form of UV light creates the hydroxyl radicals that then react with solid pollutants like cigarette smoke and help destroy them. These processes eliminate the odors, not just cover them up like most air fresheners.
Efficient and profitable management of your hotel requires all rooms possible are available, and SERVPRO of Marlboro / Concord is ready to deodorize areas of your premises damaged by previous guests smoking in spaces designated “non-smoking.” Call for a consultation at (978) 486-9868.

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Professional Mold Damage Remediation Techniques For Your Concord Home

6/20/2018 (Permalink)

High moisture areas like the bathroom can develop mold damage the professionals at SERVPRO can remediate.

Remediating mold damage from your home

Some Concord homeowners feel encouraged to try to handle a mold infestation on their own. Although you may feel empowered with a bottle of diluted chlorine bleach spray in one hand, entrusting the mold remediation tasks to our professionals is a wiser and potentially less costly decision. Our trained technicians and safer yet more efficient mold treatments and protocols keep everyone safe and adapt to manage mold outbreaks more extensive than first believed.

Mold damage in Concord is not something to embarrass or panic a homeowner. It merely shows the link between two elements that are common in any home -- mold spores and water. Mold spores float and settle everywhere indoors and out. They are an essential natural component in breaking down dead vegetation and abandoned organic materials outdoors. Indoors their growth is unwanted, but it follows the same process as in the natural world -- water absorbed by a mold spore jump starts its life cycle. Colonies develop, needing only the moisture and air and a surface made of or coated with organic materials. No light is required, so they often multiply in the dark and hidden areas of your home.

The hyphae that make up a mold colony can penetrate porous surfaces such as insulation, fabrics, and drywall. Unlike the professional products used by SERVPRO, DIY remedies like diluted bleach or other pre-formulated cleaners often only work on a very superficial level. Dark mold stains may lighten, or mildew in the corner of the shower might disappear for a few days, but the mold returns quickly. When these water-based products soak into the drywall, grout, or insulation, they are not strong enough to kill the outbreak. The high percentage of water in these mixtures instead can feed the mold.

When the SERVPRO remediation crew takes on the task, a different emphasis results in more successful results. A Microbial Remediation Supervisor reviews your scenario, evaluating the extent of the mold damage and devising a comprehensive plan to contain and remove the mold infestation. We use barriers or negative pressure air scrubbers to protect unaffected areas of your home while observing proper procedures to clean up lingering debris and lawfully dispose of all moldy materials. Scraping and the use of gentle abrasives like sodium bicarbonate loosens and removes the mold below the surface.

SERVPRO of Marlboro / Concord commits to offer residents in our community reliable mold damage remediation. Contact us at (978) 486-9868 to set up an appointment for a mold consultation, including suggestions on how to eliminate the water intrusions causing the growth.

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Seasonal Storms Can Cause Flood Damage in Your Hudson Home

6/11/2018 (Permalink)

SERVPRO Can Replace Storm Damaged Insulation in Hudson Homes Along with Water Extraction and Drying

Floods from the Roof or Foundation Present Emergency Cleanups and Water Removal--Call the Professionals from SERVPRO 

Spring brings a lot of rain to the State of Massachusetts, and the excessive volume of water has the potential to cause flood damage in any homes that are not adequately prepared. If the roof on your home is already in critical condition, a weekend of rain can quickly turn into a disaster for you. Water flooding into your attic can soak through the ceiling, causing water spots and rotting the material if it is not dealt with immediately. When water damage occurs inside of your home, it is always a wise decision to call for help immediately.

No part of your home is meant to withstand significant flood damage, but the attic of your Hudson home is particularly weak. Most attics are usually not finished, and it is never good if water has direct access to the bare structure of your property. Insulation and support beams can become waterlogged and turn into the perfect place for microbial growth in as little as 72 hours. If mold is allowed to form, it puts the structure in your home in even more damage, as mold rots organic material, such as the wooden frame of your home. The quicker you are to call for help, the more likely you are to have successful remediation.
After receiving your call, SERVPRO makes it our top priority to travel to your home quickly. When we arrive, we can bring trade tools with us to remove any pooling water from your home before drying out the structure. Insulation is relatively easy to dry and save, however, our SERVPRO techs may need to remove it to access water that has reached the sheetrock underneath it.  Our team has extensive experience with replacing wet or contaminated insulation. We use tools such as extractors and wet/dry vacuums to tackle any pooling water. Afterward, SERVPRO can employ the use of air movers, ventilation fans, and dehumidifiers to dry out the structure of your attic.
If your home suffers from flood damage, do not hesitate. Dial (978) 486-9868 to connect with SERVPRO of Marlboro / Concord. We understand how essential it is to arrive quickly and always strive to do so.

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Deodorization For The Odors That Imperil Your Concord Business

5/29/2018 (Permalink)

Make Your Concord Business Center "Purr with Purity," Call SERVPRO for Odor Control and Improved IAQ

Concord Enterprises Turn to SERVPRO for Odor Control and Abatement

Businesses come and go throughout Concord, and some of the ones that are on their way out of the picture can leave an unwelcome reminder of their presence by a lingering odor in the building or strip center unit that traditional cleaning and deodorizing spray cannot overcome. Your new office could have recently experienced a fire before you acquired it, for instance. Your new restaurant dining area could get positioned in what used to be the locker room for a local athletic team. The list goes on. Fortunately, in circumstances where you have a persistent odor to overcome, and you cannot seem to handle it alone, you can count on professional restoration.

Regardless of what is causing the lingering foul odor in your Concord building, you want to be able to separate your new business from whatever happened in that space before. Our SERVPRO restoration specialists can help you through our expertise and sophisticated equipment to remove this persistent problem once and for all.

When our team arrives at your building, we go over the entire facility to ensure that there are no apparent sources of the odor, and to assess how widespread this effect is throughout your building. To remove this odor, our SERVPRO technicians often employ thermal fogging machines throughout all of the affected areas. This process integrates open areas, surfaces, furniture, fabrics, and textiles into the deodorization efforts.

This machine emits a chemical compound that can break apart foul odor molecules in the air and those that embed into surfaces and fabrics. This process neutralizes the molecules and leaves no discernable smell behind. Our SERVPRO OCT odor control technician may set up an air scrubber or two that utilizes several different types of filters. A HEPA, high-efficiency particulate absorber filter, can capture airborne motes as small as 0.3 microns that may contain smoke, dander, pollen, mold spores, and varying odorous materials. The second filter is activated carbon, well-known as an odor eater. Purifying the ambient environment and improving the IAQ indoor air quality offer benefits to employees, clients, customers for a sense of well-being and even less sick days.

Whether you are overcoming a disaster of your own doing or trying to separate your business from its distinctly smelly past, professional restoration can help you through every step. When it comes to deodorization and restoration for your business, regardless of the source, SERVPRO of Marlboro / Concord can show you how to reclaim your space. Give our experienced restoration specialists a call 24/7 at (978) 486-9868.

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The Discovery of Black Mold In Your Concord Home

5/12/2018 (Permalink)

Moldy Mess in Concord? Call SERVPRO for Remediation and Cleanup

SERVPRO Alleviates Fears and Remediates Mold for Our Customers

The discovery of mold in your home is something that many Concord homeowners have in common. Humid conditions and moisture left behind in your home after storm damages occur often provide the right circumstances for fungal and microbial growth. While some might get billed as being worse than others, any mold growth in your home is something that you want to address as quickly as possible.

One of the varieties of fungal growth that tend to get named as more harmful or severe than others in your Concord home is black mold. In truth, this might look different and more ominous than other types you might have seen in the past, but the effects of its presence typically are the same as any other type you might encounter.

Our SERVPRO team of Applied Microbial Remediation Technicians AMRT get uniquely trained to handle every variety of mold that could surface and colonize in your home. Our experience and equipment can allow our team to work efficiently in remediating the damage that black mold causes and make the environment safer for you and your family.

With the understanding that mold can cause health effects to you and your family, remediating the damage is a critical step that should immediately follow the discovery of the growth. When our SERVPRO technicians arrive at your home, we get to work on isolating the affected area with plastic containment barriers, negative air chambers, and air scrubbers outfitted with HEPA filters for capturing mold particulates and spores as small as 0.3 microns. These devices catch airborne mold spores to prevent them from spreading to new areas of your home while the remediation is underway. We can also utilize activated carbon in this scrubbers to improve the indoor air quality.

Often sanding and soda blasting are typical approaches to removal of the mold colonies, especially when they get deeply seated in a material. Extraction of these colonies is not always effective, however. Sometimes removal of the severely damaged material (and replacement of new material) is necessary to complete the mold remediation.

Many people end up misguided by a belief that black mold is more dangerous or hazardous in your home than other types. While this might not be the case, exposure to any variety of mold is something you should handle as soon as you can. Trust the mold remediation specialists at SERVPRO of Marlboro / Concord to help you through every step of this process. Give us a call today at (978) 486-9868.

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Inspections and Insurance Claims Following A Fire To Your Hudson Home

5/3/2018 (Permalink)

House Fires in Hudson, Insurance Adjusters, and How SERVPRO Can Help

SERVPRO Can Assist with Claims After Damaging Fires to Your Property and Possessions

While a fire in your Hudson home might be traumatic enough, merely experiencing the damage firsthand might seem overwhelming at first. Finding the right kind of help in this situation is critical, both to help you restore the damages that have occurred and to aid in getting insurance companies to understand the full scope of the devastation to your home and what is a requirement to bring it back to the way that it used to be.

While you might still be working to assess the fire damages to your Hudson residence, this is not a process that you should undertake alone. Our SERVPRO team of experienced technicians can walk through the house with you and gauge the full extent of the fire damage that it has suffered and what our professionals need to do to restore it. One of the essential aspects of this process is to have an open dialogue with your insurance company to make them aware of what needs to happen.

 Often this communication is overseen by our SERVPRO project or production manager working to keep the restoration running smoothly at your residence. This individual meets with the insurance adjuster and shows our findings and restoration model and works to get the appropriate approvals from the home insurance outfit so that work can continue without delays. Moreover, this open line of communication works to ensure that you are not responsible for expenses that your insurance company was not clear about or did not approve.

The estimator for our work sets out to determine what in your home can get successfully restored. This process includes making a claims list based on the value of specific items that cannot get restored through our efforts. The final determination of what to salvage rests with the client and the carrier. Please bear in mind that we are NOT an insurance company.

While a fire in your home is traumatic enough, the stress of dealing with your insurance company and its adjustment team can be equally as problematic at times. In these cases, it might be a better option for you to leave it to the professionals we have at SERVPRO of Marlboro / Concord. Our team can work directly with your insurance company to show the importance of each restoration task, and ultimately achieve these goals and get your home back the way it should be after a damaging fire. Give us a call anytime you need us at (978) 486-9868.

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Insulation Removal From Marlborough Homes After a Storm

4/24/2018 (Permalink)

SERVPRO Removes Insulation from Marlborough Homes After Soaking Storms

SERVPRO Provides Professional Services for Insulation Removal from Attics

Marlborough homes are now preparing for the summer heat. Winter storms are over, but their effects can result in high cooling bills and owners still sweltering in an uncomfortable home.
Insulation removal is necessary for Marlborough homes when their rolled or blown-in insulation starts to compress after stormwater soaks and begins to compress it. This may even lead to mold growth. If it is the original insulation, then it may have already begun deteriorating from age. That increases the effects of compression, and the insulation is barely more useful than stacks of newspapers. SERVPRO understands how the loss occurs and how to remove the damaged insulation safely.
Compression from stormwater reduces the R-value or thermal resistance. It measures how rapidly insulation and other building materials, such as siding, control heat. A high R-value indicates the insulation or other material prevents the transfer of heat into a home in the summer and keeps the heat inside a home in the winter.
The R-value lowers over time due to the natural breakdown of cellulose or fiberglass insulation fibers. Blown-in is more vulnerable than rolled insulation, and cellulose breaks down more quickly than fiberglass. Cellulose is also more common than fiberglass in homes over 25 years old. If you have owned your home for that long, or cannot determine the age of the insulation, you need to have a restoration service like SERVPRO examine it for age and compression from storms and animal infestation. To complicate the insulation materials available, mineral wool insulation can also cause rusting of stored items in an attic.
Regardless if it cellulose or the more expensive fiberglass, both potentially hazardous when removing them from attics and walls. Our restoration teams first don protective gear and then remove the bulk of the affected material using commercial grade vacuums and hoses. Every fiber is drawn out of the home and into specially designed storage bags to safely remove it without contaminating your home or the surrounding property.
The teams then move in with rakes and other tools to scrape out every inch of the insulation from the corners and low-points under the roof. If needed, they can switch to a smaller vacuum head to get farther into these tight areas.
Our goal at SERVPRO of Marlboro / Concord is to leave each homeowner with a clean, dry environment for new insulation. If you are not certain about your R-value, contact us today at (978) 486-9868. We are here to help.

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Odor Removal Experts can Make Your Commercial Setting in Marlborough Like New Again

4/12/2018 (Permalink)

Buildings in the Marlborough Area Rely on SERVPRO for Odor Control and Good Indoor Air Quality

SERVPRO Restores Good Indoor Air Quality with Commercial Odor Control

Circumstances beyond our control can lead to unwelcome developments, including odors that seem to come from nowhere. When your commercial building in Marlborough develops such a problem, knowing that solutions exist can set your mind at ease. Welcoming clients and potential partners to your business can happen more easily when you and your employees feel confident and at ease. An odor permeating your building can prevent that from happening.
Marlborough businesses in need of odor removal can get help. SERVPRO specialists include IICRC-certified Odor Control Technicians (OCT) who can combat the odors making your business' atmosphere unpleasant. The cause of such odors helps determine the most appropriate methods.
Our methods use the latest in technological advances so you can rest assured that your building's odor problem becomes a thing of the past. We work hard to improve IAQ indoor air quality. Some causes that may exist in your building include vermin in enclosed spaces, smoke from fires or hidden smoking of cigarettes, and cooking odors that permeated into non-kitchen areas. The list goes on with dirty HVAC or furnace systems that caused puff-backs.
After we discover and solve the cause of such odor, we can begin eliminating the residual effects left behind. Rodents and other pests leave nests behind, as well as other debris. Raccoon urine latrines require the discarding of tainted insulation. Removing this, then sanitizing the area often removes the source of the offensive odors. However, when liquids permeate into absorbent materials, these may require removal, followed by replacements, to solve the problem.
Smoke can deposit tar, from cigarettes, or soot, from the burning of wood, papers, and plastics, which combusted during a fire. Thermal fogging can help in this situation, as its forced fog carries deodorizing agents into the same small crevices that the smoke entered. This method produces excellent results and does not require a building to remain closed for long periods, if at all.
Cooking odors, including those from grease fires, require special cleaning agents that remove the grease and soot produced by the fire. When odors travel on air currents to non-related areas, as in a hotel, these areas also require treatment.
SERVPRO of Marlboro / Concord can help your business smell as it should once again. Call us at (978) 486-9868 for odor removal services tailored to your exact needs. We are always available to answer your questions, from that first phone call through the completion of the job.

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The Unexpected Development of Mold Damage In Your Littleton Home

4/4/2018 (Permalink)

Degrading Blocks Let in Moisture Which Leads to Mold Damage in Littleton Homes--Call SERVPRO for Remediation

The Quality of Building Materials Can Affect the Advance of Mold Growth--SERVPRO Can Cleanup and Remediate Fungi

Did you know that the block used in the construction of your Littleton home’s basement might have been the best building materials of that time, but the process to make these blocks changes on a regular basis? The more that companies learn about the effects that certain conditions have on concrete and blockwork over time, the more the formula for these building materials change to fair better over time against these elements based on the region and conditions. The unfortunate side of this is that unless you have a brand new home, the building materials used to construct it are well on their way to degradation and vulnerability to water penetration.

Your home is not likely going to give out all at once in these critical areas, however. No, this process begins by allowing small bits of water through vulnerable cracks or crumbling mortar joints. The result is moisture and dampness, which provide the ideal conditions to support fungal growth. Mold damage in your Littleton home can occur quickly, and with little warning, so diligence in inspecting areas like your basement can save you a lot of time and money when it comes to SERVPRO mold remediation efforts.
Mold damage is a serious concern for you as a homeowner, and this stretches far beyond the observed health effects attributed to exposure to the colonies present in your house. The longer that mold colonies get left to grow and thrive, the deeper the damage that they do and force situations which require replacement of structural components like wood framing, drywall, and flooring in affected areas.
Sanding and scraping are crucial components of our remediation process, especially in areas where drywall and wood elements have gotten directly impacted by mold growth. This procedure penetrates beyond the surface to remove the entire organism. In areas where the damage is widespread, a chemical solution can get sprayed onto the framing, and organic materials by our IICRC certified SERVPRO professionals in the area to reach the seated organism hiding below the surface you can see. These antimicrobial agents destroy hyphae, the root-like anchors of many species of fungi.
While this is just a small piece of the entire remediation process, our SERVPRO of Marlboro / Concord team gets well equipped to handle any mold damage you might experience in your home. Trust our experienced team to help you get rid of this fungal growth and reclaim your home. Give us a call anytime at (978) 486-9868.

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SERVPRO Delivers On Odor Removal For Concord Businesses

3/27/2018 (Permalink)

Call SERVPRO to Eliminate Unpleasant Odors from Your Concord Office

From Eateries to Offices, SERVPRO Eliminates Odors

Any number of different causes can underlie an odor problem for a Concord business. Water and smoke damage after a catastrophic event are obvious reasons, but other sources of unpleasant smells can include mold, decaying organic matter, and even volatile organic compounds from remodeling or planned maintenance. We invest in the training and equipment to solve these smelly challenges.

Odors in a Concord commercial location are unacceptable, especially if your customers or guests notice and it decreases their approval of your business. Our odor removal specialists complete IICRC certification as Odor Control Technicians and then employ a number of strategies to eliminate malodors.
Removing debris and thorough cleaning often does the trick. Odor control is almost always one of the final steps in a fire, water, or mold remediation, becoming the focus after cleanup and other restorative tasks fail to eradicate lingering smells. Professionally formulated sprays and treatments that use enzymes work on some smells. Our SERVPRO also invests in innovative equipment such as thermal foggers and hydroxyl generators to neutralize odor-bearing particles at the molecular level if necessary.
Understanding how the smell invaded is the key to elimination. If the smell traces to a dead animal discovered in a storage area, the surfaces it infiltrated can need sealing. Smoky smells respond to thermal fogging, as the super-heated delivery of the deodorizer replicated the way the smell spread through the space. Equipment is available to produce neutralizing particles that seek out odiferous airborne or settled and embedded molecules, an exciting and compelling option that manages a broad range of stenches. Our SERVPRO employees are well-versed on the tactics the restoration industry finds to be best practices to deal with hard to eliminate smells.
Do-it-yourself remedies a business or a traditional cleaning service might try often result in a short-term effect. The smell can fade, but then return over time or when the indoor environment changes. Cover-ups are not a sustainable answer and can add to the unpleasant odor load and even cause irritation to your customers and employees. SERVPRO odor removal services offer a permanent remedy to this frustrating problem, not just a temporary masking solution.
SERVPRO of Marlboro / Concord is ready to get to the root of your odor issues and resolve them. Call (978) 486-9868 for an evaluation and to schedule odor removal treatments that work.

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Evacuating Before Flooding Crests in Hudson Could Avoid Some Safety Risks

3/13/2018 (Permalink)

SERVPRO Suggests After Evacuation Due to Flooding, Call Us for Water Removal and Mitigation Services

SERVPRO Advises Residents in Hudson that Safety First Regarding Storm and Flood Conditions

While evacuating your home can be difficult in the face of a major storm, the safety benefits of such an action can often outweigh the deficits of leaving. Flood damage in Hudson can cause many dangerous and unpredictable consequences for people trapped in their homes, most of which can be avoided by temporarily evacuating to a safer area. Note that in some scenarios, staying in place may be less risky than seeking refuge elsewhere, especially if water blocks roadways. However, here are just a few of the risks you can avoid by vacating the area.

Fire Risk
Even with your home doused in water, flood damage can cause Hudson homes to catch fire in many different ways. Electrical fires can start when water reaches electronic devices and power outlets. Heat and lighting fixtures may be damaged and set fire to nearby materials if floodwaters hit them and knock them over. In some cases, chemical fires may start as substances both within and from outside the home combine and react negatively. If you are still in your home when a fire starts, it may be difficult to escape with a flood added into the mix.

Rising Water
While most floods come and go quickly, some especially disastrous events can leave you in a perilous situation as water rises. Direct contact with standing water can expose you to dangerous bacteria, viruses, other pathogens, and fungi, and if your home occupies a single story, avoiding this contact may be impossible in some cases. However, a two-story structure offers refuge from most floodwaters, as water depth rarely rises above a single floor.

Structural Instability
Floods can cause severe damage to the structural integrity of your home, even if it is a single story and of newer construction. Large volumes of water can rapidly disintegrate or even physically tear apart materials in your home, exacerbating existing problems and creating new ones. Particularly disastrous floods can even trap you in your home or cause personal injury. If you do remain in your home, try to stay on the high ground in a structurally stable location.

SERVPRO of Marlboro / Concord is ready to respond even in the midst of major storms. To start recovery of your home faster, call us at (978) 486-9868.

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What Happens During and After Fire Damage to Your Acton Home?

3/5/2018 (Permalink)

Acton House Fire Cleanup and Restoration is a Job for SERVPRO

The Complexities of a House Fire in Acton Properties Require Professional Help for Cleanup--Call SERVPRO

Fire damage can be a devastating experience for any property owner. A fire can destroy your property and the contents. Understanding the theory of fire can help you deal with this unfortunate event.

Three components can wreak havoc on your Acton property during and after a fire incidence- Fire, Smoke, and Heat. All of these components can cause a different type of damage, and the restorability depends on which component has caused more damage.

Fire and Heat
Fire and heat are the most devastating component of a house fire. The heat generated during the fire can cause extensive damage to the non-combustible material in your home as well. In many cases, the material that is entirely or partially damaged in a fire needs to be replaced during the restoration process.

Smoke and Soot Residues  
Smoke and soot arise if there is an imbalance in the three components (Fuel, Oxygen, and Heat) required for burning. In an ideal situation, the burning material combines with the oxygen to generate heat and carbon dioxide, and there is no smoke or soot residue. However, during a house fire, the conditions are far from ideal. As the oxygen supply is not optimal during a house fire and the varying types of fuel available, the material burns incompletely and generate smoke. SERVPRO technicians use various techniques to eliminate the damage caused by smoke and soot.

Smoke contains a variety of components including suspended particles, gasses, and aerosols. As the smoke particles are microscopic (About 0.1 to 4 microns in size), they can penetrate porous surfaces such as drywall and fabric and cause discoloration and odors. Once these particles settle on surfaces, it is called soot, which can be quite challenging to clean and can cause extensive damage to your house and belongings. SERVPRO technicians are IICRC certified and have years of experience in handling almost any type of smoke and soot residue. Hydroxyl generators, ozone machines, thermal foggers, and HEPA and carbon filter air scrubbers are key weapons in our arsenal to combat odors and floating particulates.

Fire damage restoration is a job for the professionals. We have all the equipment and expertise to get your home back to the pre-damage condition as soon as possible, "Like it never even happened."
Call SERVPRO of Marlboro / Concord today at (978) 468-9868 to get fire and smoke damage cleanup and restoration services.

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Removing and Preventing Mold in Concord Attics

2/12/2018 (Permalink)

Moisture & Mold in a Concord Attic? Call SERVPRO to Fix Both Problems

SERVPRO Offers a Full Service of Mold Remediation and Insulation Installation

There is mold in every home in Concord. Specifically, there are mold spores in every home. In most of them, the spores are dormant, and these dry, microscopic specs pose no threat to the home itself or the residents inside.
When there is enough moisture, then the spores begin to expand and develop in Concord and other Massachusetts homes. Mold in the attic then becomes an issue for SERVPRO technicians to inspect, clean, and remove from the house, duplex, or apartment building.
Most of the moisture we find in a home which causes spores to become active is usually from a leaking pipe or a water line with a seep. In attics, the problem can often be poor insulation or simply not enough to protect the space and property stored under the roof.
When there is not enough insulation, more heat from the rooms below rises into the attic. This increased amount of warm, moist air comes in contact with the colder, dry air already present and forms moisture on the support beams and other surfaces.
When enough forms, it drips down onto the insulation and other surfaces, leaving pools of water that serve as perfect, little breeding spots for mold spores to expand and grow. The dripping water also compacts the insulation, especially blown-in insulation. Compacted insulation quickly loses its ability to reflect heat back into the home, which increases the amount of warm air that escapes into the attic, causing more drops of moisture to form.
If this happens, SERVPRO technicians must not only clean and remove the mold and puddles of water, but the compacted insulation as well. We can do this with a commercial grade vacuum and a hose that draws out the affected insulation into a sealed bag or another container for disposal. For tight areas where we cannot use the vacuum, we use long-handled tools to reach in and pull out clumps of compacted insulation.
Once we have the old insulation removed, technicians spray every surface with an anti-fungal agent to kill most remaining spores. If needed, we can also use a fogger device to fill the attic with the chemical cleaner to get into every nook and cranny we might not be able to reach otherwise.
Then, we allow the attic to completely dry. If we need to speed up the process, we can use air movers to force warm, dry air over the attic. Our last step is to replace the insulation with new and make certain to use enough to protect your home from further mold and to lower your heating bills.
Removing mold is never a simple process, but SERVPRO of Marlboro / Concord can help you with every step, ensuring your home is clean, dry, and safe to live in once more. If you have, or suspect mold in your residence, call us today at (978) 486-9868.

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Post-Fire Odor Control and Removal Helps Make a Marlborough Residence Habitable Again

2/7/2018 (Permalink)

Smoke from a Marlborough Housefire? Call SERVPRO to Freshen Up Your Home

SERVPRO's Expertise and Equipment Are the Answers to a Smoke Odor Removal Service

Housefires in Marlborough often mean lengthy rebuilding periods. However, that eventually ends, and the family can return home. With the home restored, nothing should hinder the family from enjoying their home once again. However, at times, a lingering problem does exist. This problem permeates almost everywhere and seems to become worse whenever heat or humidity rises.

Homeowners in Marlborough who return home after a fire often encounter an invisible problem that only odor control and elimination can solve. At SERVPRO, we use different machines to combat this problem. Highly effective against the particles left behind by even the most thorough cleaning work, hydroxyl and ozone-generating machines form invisible gases which quickly form molecular bonds with offending particles. Once bonded, the odor-causing compounds are rendered clean.

After the use of either of these two gas-producing machines, a waiting period for the gas to work follows. Once complete, we, along with the homeowners, check to determine the need for additional odor control measures. The presence of slight odors remaining can often mean that when warmer weather begins, those almost imperceptible scents currently experienced can quickly become much worse.

In conditions warranting extra odor control, we use thermal fogging. Mimicking the smoke that once permeated into tiny cracks, crevices, and spaces, thermal fogging can efficiently remove the ability of smoke particles to disintegrate and float back into the air. Because we use a forced fogging method, this works quickly.

Closing doors and leaving your home fogged with special chemicals that leave little to no residue, your home can soon smell fresh, clean, and healthy once again. Waiting times for the fog to work range from half an hour to less than two hours, with ventilation times running a bit less. Individuals with respiratory diseases or other concerns should speak with the physician about any concerns.

Our IICRC-certified Odor Control Technician (OCT) knows that while some odors remain so slight that some individuals never notice them while other individuals experience discomfort from these same odor-causing particles. Every individual reacts uniquely, and our goal is to make your home smell "Like it never even happened," for every member of your family.

SERVPRO of Marlboro / Concord wants to help you make your home smell like it should, smoke-free and clean. Call us at our round-the-clock service line at (978) 486-9868. Locally owned and operated, we are always ready to help those in our community.

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What To Do When You Discover Your Marlborough Home Has A Wet Basement

1/21/2018 (Permalink)

Don't Wait, Call SERVPRO to Restore and Prepare Your Basement for Waterproofing in Marlborough

Damp and Wet Basements Can Get Remediation from SERVPRO

Your Marlborough home might not be decades old, but that does not mean that it does not have structural concerns that could threaten to cause you problems in the future. Any home is only as good as the contractors that built it, and this goes down to each block that was laid to construct your basement walls and foundation of your home. Small imperfections or the lack of having full mortar joints can allow for water to eventually penetrate through from the exterior to your basement.
The trouble is, you may not even notice this happening when it first begins. The symptoms of failing waterproofing efforts and structural concerns of your foundation might only present themselves as some excess moisture in the air of your lower levels. As the problem worsens over time, you find yourself struggling to understand your wet basement of your Marlborough home. While this might not seem like a huge deal at first, there are several impending threats that this discovery could later mean for you and your home.
Wetness and warmer temperatures can combine with mold spores that naturally occur in the air to form fungal growths throughout your basement level. With the health effects that mold can cause to you and your family, this possible threat requires professional mold remediation services from certified and trusted professionals like our technicians at SERVPRO.
Cutting off the source of the water getting into your basement must be a priority, and our SERVPRO professionals are well equipped to handle this task as well. We can patch holes and cracks in your foundation with durable hydraulic cement or completely encapsulate crawl spaces that allow excess moisture and water to reach the walls of your foundation unabated. We can advise you of negative grading or improper landscaping that can facilitate the infiltration of water and moisture. Perhaps, a sump pump or dehumidifier can help to rectify current and potential water damaging conditions.
If you have recently discovered that your basement is unexplainably wet, you should give our SERVPRO of Marlboro / Concord team of restoration specialists a call. We can help you to dry up this level of your house and prevent further damage by cutting off the source of the intruding water. You can reach us 24/7 by just calling (978) 486-9868.

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Remediation to Mold Infestations

12/14/2017 (Permalink)

SERVPRO Provides Remediation to Mold Infestations

Dealing with mold damage can be stressful for any homeowner. Damp weather, flood or water damage can form a conducive environment for the mold to grow and thrive right under your nose. Mold can quickly spread if you do not act fast wreaking havoc on your property and can adversely affect your health as well. 
Considering seeking professional help as soon as you spot signs of mold damage inside of your property. If left untreated, mold can quickly spread to various areas of your home causing a wide-spread damage that can be a nightmare to restore. Here are some reasons you are better off seeking professional help for mold remediation. 
1. It is easy to spread mold: If you are not careful, you can quickly spread the mold in your entire house trying to clean it in no time. Our SERVPRO professionals are trained to contain the mold damage to the affected areas. We use containment barriers and other precautions to minimize the spread of the contamination.

2. Eliminating the moisture is the key: Mold thrives in damp and moist places. If you do not remove the moisture entirely, the spores in the air can cause secondary growth. Here at SERVPRO, we use powerful dehumidifying equipment to eliminate moisture and restore the humidity to pre-damage levels. Our professionals also use various moisture sensing equipment to ensure that the moisture level of the affected areas is under control even after the completion of the whole process. Our AMRT technicians can ensure proper drying and moisture elimination.  

3. Disposing of the contaminated material: Disposal of the contaminated material such as drywall, carpet or studs safely is critical to limit the spread the infestation. SERVPRO professionals have training and experience in proper handling and disposal of the mold contamination. If you try a DIY approach, chances are, you might end up spreading the mold to new places and worsen the situation.

Seeking professional help for mold remediation is essential. Professionals have the required training, technical skills, and experience that make mold remediation sometimes easy and fast but always safe. 
Call SERVPRO of Marlboro/Concord at (508) 481-7556 today to schedule an appointment. Talk to our experts to learn more about strategies for mold remediation that meet your needs.

Mold Damage from Rapid Microbial Proliferation Harms Homes in Concord

12/14/2017 (Permalink)

Mold Needs Moisture to Grow in Concord Bathrooms, Call SERVPRO for Remediation

Mold Spores in Concord Properties Can Be Controlled from Causing Damage--Ask SERVPRO How

Microbes outnumber humans and other much larger living creatures at astronomical ratios. This is true worldwide, and every home in Concord contains its fair share of these microorganisms. Not to worry, though, as this natural occurrence is something that homeowners can easily keep under control to prevent adverse impact on their properties.

Concord residents can control microbial growth and avoid mold damage to their property if they keep a few facts about these plentiful microorganisms in mind. Mold and mildew meet their needs by taking advantage of the location in which they settle.

Brought into your home through many different means, pieces of mold become airborne quickly. Air currents direct these microorganisms and their spores to the same locations as moist air. When the humidity in the air comes in contact with cooler surfaces, condensation forms, collecting water which microbes then put to use.

Much of the typical home materials used today contain substantial amounts of cellulose and other organic matter. Even when treated with preservative agents, microbes can use these organic-based materials as a plentiful food source. Moisture and food closely positioned expedite microbial colonization to start and then thrive, allowing for the rapid takeover of large areas of your home. SERVPRO technicians can inspect areas of your home for accumulated moisture that provides this conducive condition for mold remediation.

It is virtually impossible to keep microbes away from their food source inside your home, even if your home consists of brick or concrete. This is why many businesses experience problems with mold and mildew. Dust that accumulates in the natural pits, grooves, and indentations in these harder materials provides adequate food for microbes solely on their surfaces. Concrete and brick can also collect more moisture than other materials found in a home because moisture condenses on them more readily than on other surfaces that remain closer to the temperature of the air.

The certified technicians at SERVPRO of Marlboro / Concord have the training and certification from the IICRC in Applied Microbial Remediation (AMRT). We quickly restore homes, so everything is “Like it never even happened” once again for our customers. When you locate mold damage in your home, on any surface, call us at (978) 486-9868 to talk to us about our 24-hour services and how they can help remediate your home.

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Remediating Black Mold in Concord Homes

11/2/2017 (Permalink)

Mold Remediation--Black, Green, Brown--All the Same SERVPRO Treatment in Concord

SERVPRO Offers a No-Scare Mold Remediation Service

Black Mold are two words that scare Concord homeowners and the general population for no good reason. Every type of mold can cause damage to a private home, duplex or apartment complex. There are more myths associated with black mold than there are facts published about it.
Having black mold in a Concord home does not mean everyone is at risk for lung infections or other health problems. The only people at risk with any mold are those individuals with highly sensitive allergies or have compromised or weakened immune systems. Mold can cause health effects.
Our first task is to stop further growth. The simplest way we accomplish this task is to find the moisture that is allowing the mold to expand and grow, looking for a food source and replicating across a home. This source can be relatively small, a tiny leak from a damaged roof or a small pool behind a rusting water heater can result in mold spreading through a large area.
SERVPRO response teams have an extensive network of cleaning agents and tools available to destroy active mold and render it harmless. As an example, If the mold is found in a tight area like in an attic or other crawlspaces, we use a combination of anti-fungal chemicals and a fogging device to create a cloud of mold killer. We force this agent into the enclosed space using a combination of fans and air movers to direct it to the affected surfaces. This method is also very useful in killing mold in the space behind walls.
Once we stop active growth, we remove any items that not cleanable. Drywall and other building material are easily compromised by mold, with the spores sending extensions into the panels to feed and continue growing. Our technicians carefully bag and remove damaged material to avoid accidentally spreading mold spores to unaffected areas of the home.
Removing black mold or any other infestation from your home is not an easy or quick process. SERVPRO of Marlboro / Concord understands that it is not the end of your home, nor is it a threat to your health. For more information on how we treat and remediate this or any disaster, contact us at (978) 486-9868. We are here to help.

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Replacing Burst Pipes in Marlborough

10/24/2017 (Permalink)

Ice Dams and Frozen Pipes Lead to Water Damage in Marlborough Properties--Prepare and Prevent

Frozen Plumbing Often Leads to Water Damage--Call SERVPRO

Fall in Marlborough is the perfect time for watching the leaves turn and doing all of the tourist things that even us locals enjoy. We do not admit it of course, but everyone likes chestnuts and hot cider. It is also the time to find out the overnight cold snaps have left us an unwanted gift or two around our homes.

Unlike other types of water damage in Marlborough, burst pipes can cause problems from the roof down. Many homes still have their water tank in the attic or have pipes running from the tank across to other parts of the house. With almost thirty years in our area, SERVPRO can repair the problem or suggest one of our trade partners, remediate any damage, and prepare your home for the coming winter.
The quickest way to halt the problem is to replace the pipe of course. Our technicians can remove and replace open pipes not covered by a wall or ceiling in an hour or two. If the pipe cracked or sheared off at a connection, we have the tools ready to cut the damaged section out, replace it, coupling and all, in a single afternoon.
If the pipe is behind a laundry or bathroom wall, SERVPRO can swiftly deal with that as well. A technician first cuts away a section of drywall to determine the extent of the damage. If nearby panels are soaked, we usually recommend replacing them. It is much faster and the cost to replace is cheaper than the labor hours needed to try and dry the panels in place. It is true also for the panels we have to remove to get to the burst pipes.
Once everything is back in place, we examine the area where the pipe burst and similar areas to determine if we can prevent it from happening again. We usually find that poor insulation is the problem. Foam core pipe insulation is relatively inexpensive and can prevent a second visit from us as well as hundreds or thousands of dollars in future replacement costs. Our technicians can use it in attics and basements, as well as behind every wall in the home if needed.

At SERVPRO of Marlborough /Concord, we want to keep our neighbors safe and dry. If you have a leak in your home or have questions about how to prepare for winter, call us today at (978) 486-9868. We are here to help.

Welcome tour of this beautiful city here.

Insulation Removal in Marlborough

10/12/2017 (Permalink)

Water Damaged Insulation Removal is Essential in Marlborough Attics, Call SERVPRO

Marlborough Attics and Homes Suffer from Ruined Insulation

Colder temperatures are coming soon for Marlborough. That means beautiful fall foliage and tourists driving up to see it all. Right now is also the perfect time to check roofs and attic insulation; especially after the rain and storms, we have had this year.

Insulation Removal in a Marlborough home is a difficult task; more so after water damage. SERVPRO can usually remove most attic insulation with a commercial vacuum pump, but moisture now clumps the ordinarily loose fibers. The task now requires additional labor and the use of hand tools to clear out the blown-in insulation which now looks like an attic full of clumps. 
Water-soaked insulation compacts, reducing its effectiveness to help warm your home. Eventually, it compacts enough so that heating costs rise and a home grows colder with no overhead layer to stop heat conduction through the roof. It takes one of our work crews about a full day to remove insulation with the commercial vacuum. Depending on how much we have to remove by hand, the entire task could take two to three days.
Before we replace the insulation, we want to ensure the environment is dry. One of our technicians measures the humidity in the attic, and if it is high, we set up dehumidifiers to draw down the moisture in the air. We also inspect for mold growth activity and can apply an antifungal agent to purge the wetted areas of mold spores and colonies. If framing or support beams are very damp, we may also use air movers. These devices are designed to blow warm, dry air over a damp surface, forcing moisture out where it is drawn in by the dehumidifiers.

For homes that are insulated with rolls of batten-type insulation, the process is different. Regardless, removal is possible, and feasible, under the right circumstances.
An inspection is also an excellent prevention tool. Even if the insulation is in optimal condition, a damaged and leaking roof can change that after one heavy snowfall. SERVPRO technicians are trained to perform construction tasks from repairing a few panels due to dry rot to replacing the entire roof.
The weather is fair now, but showers and much colder temperatures are just a few days away. If your insulation is not performing as it should or if you want to have it checked before the next rain; contact us here at SERVPRO of Marlboro / Concord. To find out more about how we can protect your home, call (978) 486-9868.

Welcoming info about this MA city right here.

SERVPRO / GreenSky Financing Help for Marlborough Area Homeowners

9/13/2017 (Permalink)

SERVPRO Partners with GreenSky to Help with Financing of Mold, FIre & Smoke or Water Damage Restoration in the Greater Marlborough Area

Help Is Here with Mold, Fire, or Water Damaging Restorations Costs

We try to reduce the cost of remediation and restoration, but the amount to a customer can quickly run into thousands or even tens of thousands of dollars. Groundwater flooding is often not covered by homeowner insurance policies. If you had never purchased insurance or perhaps let it lapse when the economy was tight, this entire amount can come down on you just as hard as the original disaster.

In situations where there is no insurance coverage for a loss, some Marlborough residents may attempt to clean-up their property without a professional service like SERVPRO. Do-it-yourself may be fine if only a few dozen gallons of water from a split washing machine hose spread across an empty garage floor. However, when the problem is hundreds of gallons over carpets or wood floors, attempting to clean or remove them as a DIY project often causes more problems and higher costs.

We believe we have found a solution for homeowners caught in this situation. Our office has recently partnered with GreenSky, a company that specializes in approving installment loans to people in this situation, and the approval happens much faster than most other lenders. The company is headquartered in Atlanta, Georgia and has loaned over $8 Billion to homeowners in need of restoration funding.

Our office has trained and been approved by GreenSky's financial program to help our customers finance their restoration projects. We can assist an individual in getting loans with competitive rates and regular monthly payments, compared to the exorbitant rates and payments from a large credit card transaction. We have the options to assist by filling out an online application at our office or over the phone, and thanks to GreenSky’s new Mobile App, we can even get a customer approved for a loan on site at your home within minutes of arriving at the front door.

Other than the fast approval, this is not a rush loan in any other sense. GreenSky understands that the restoration process can take weeks or months depending on the level of the damage. Recipients have up to four months to exhaust the amount of their loan with our office. It is not a short-term loan with a limited 18-month payment structure. Qualified customers can spread their payments up to as long as 84 months (7 years) or 96 months (8 years).

For more details about what SERVPRO of Marlboro /Concord can do for you after a disaster and how our new partner, GreenSky can make it affordable, visit us at http://www.SERVPROmarlboroconcord.com or call us today at (978) 486-9868.

Marlborough Duct Work Maintenance Avoids Winter Woes

9/2/2017 (Permalink)

Duct Cleaning in Marlborough by SERVPRO Saves You Many and Provides Better Indoor Air Quality

Keep Cool & Warm When SERVPRO Inspects and Cleans HVAC Systems

The duct work in Marlborough homes and businesses is designed to handle changes in temperature, even extreme weather like we have seen over the last couple of years. There are still weak points in every system though, and they are not always easy to see until the seasons change and suddenly the monthly heating or cooling bill skyrockets.

Preparing the duct work in a Marlborough home or business for the winter is not technically challenging, but the task still needs a professional service to ensure the job is completed right the first time. SERVPRO has extensive experience with duct work and HVAC systems in Massachusetts. Proper circulation of air in furnace systems helps reduce the chance of puff backs resulting in messy, costly cleanup. Checking for clean filters, and vacuuming out ducts when needed can also ensure a better quality of indoor air to the structure.

Often, the problems are caused by water from a leak in the roof or along the eaves of the home or commercial building. It can happen over a single season, summer or winter. When water collects on the surface of the ducts, nuts, bolts, and screws can rust. If the water drips down over the brackets, then the damage to the wood beams suspending the conduits can cause the screws or bolts to pull away and shift thanks to the weight of the system.

Moving ducts means they bend and the joints start to twist. Now, the inside air that is supposed to heat your home or business is leaking into the crawlspaces. Our technicians are trained to spot these problems and the potential for them.

The cost of replacement parts is usually cheap. Individual brackets and several handfuls of nuts and bolts only run a few dollars. Depending on the size and extent of the ducts, we can usually finish each job in a day or two. For large, commercial buildings, a full inspection, and repair may take four or five days total.

Our area has not been hit as hard by weather as other parts of the country, and the forecast looks fairly good as well. Now is the perfect opportunity to contact SERVPRO of Marlboro / Concord to prepare your HVAC ducts for the coming winter. If you need our services, call today at (978) 486-9868.

Information on this city here.

Stabilizing A Concord Warehouse After Water Removal

8/23/2017 (Permalink)

Concord Businesses Protect Inventory from Water Damage with Rapid Response from SERVPRO

SERVPRO Extracts Water and Preserves Contents in Concord Structures

Concord warehouse owners know all too well the risk of water damage to their premises. Water that enters a storage area might damage both the facility itself and everything stored there. Concerns about water damage are justified no matter what kind of warehouse you run – and it is even more worrying if you happen to store food or flowers or anything else that needs to be kept under controlled temperature and humidity.
The first thing to do after a leak or flood in your Concord warehouse is to call SERVPRO for water removal services. Our expert teams arrive ready to remove all the water using a combination of free-standing, truck-mounted and submersible pumps. However, water removal is only the first step in remediating the situation. Our overall aim is to restore your warehouse “Like it never even happened.”
We understand how important it is that your premises have optimum conditions as concerns temperature and humidity. That is why our IICRC-certified technicians pay such close attention to measuring the moisture and humidity and devising an appropriate drying plan.
We equip our teams with a range of perfectly calibrated instruments, including thermal hygrometers, moisture meters and probes, and thermal imaging software. Thermo hygrometers measure the humidity in the air, or in other words the amount of moisture the air is currently holding. Meantime, we use moisture meters and probes to measure the moisture content of particular parts of the warehouse, such as the walls, storage units, or under the floor. Finally, thermal imaging techniques allow us to see hidden patches of moisture that we could not detect with the naked eye.
Once we have a clear overview of the situation in your premises, we devise a drying plan to restore it to the best temperature and humidity. Drying out something as large as a warehouse is a challenge, but do not worry. Our experienced teams are well versed in how to calculate the correct number and placement of dehumidifiers and air movers for maximum effect.
Stabilizing the conditions in your warehouse is a vital part of recovery after water removal, and you can rely on SERVPRO to get the job done right. Protecting the contents is our highest priority.
SERVPRO of Marlboro / Concord is on hand to help with any water removal process for Marlborough, Concord, and Littleton. Simply call us today at (978) 486-9868 for help and advice.

Photo Gallery of this city here.

Marlboro/Concord Residents: We specialize in Flooded Basement Cleanup Restoration!

12/1/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely, below ground level. There are a number of reasons why your Marlboro/Concord basement could flood, including:

  • A blocked or failed sewer lateral pipe

  • Heavy rain causes surface water to pool around your home

  • Storm sewer backup

  • Sanitary sewer backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

  • And many more

Have Questions about Basement Flooding?

Call Today - Marlboro/Concord 508-481-7556

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity. It's worth making a call to SERVPRO of Marlboro/Concord and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and properly professionals.

We are Flooded Basement Specialists:

  • We are available 24 hours a day 7 days a week

  • We're a Preferred Vendor to many National Insurance Companies

  • We Bill The Insurance Directly - One Less Thing For You To Worry About

  • Our technicians are Highly-Trained in Water Restoration Techniques

  • We use s500 IICRC Restoration Standards

  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today -SERVPRO of Marlboro/Concord is Ready To Help 508-481-7556

Marlboro/Concord Residents: Follow These Mold Safety Tips If You Suspect Mold

12/1/2016 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off HVAC system and fans.
  • Contact SERVPRO of Marlboro/Concord for mold remediation services.

What Not to Do.

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Marlboro/Concord specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professional that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - Marlboro/Concord 508-481-7556

Do you know the two different types of smoke

12/1/2016 (Permalink)

Did you know that there are two different types of smoke? Wet and dry.

Wet smoke - Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have questions about Fire, Smoke, or Soot Damage?

Call Us Today - SERVPRO of Marlboro/Concord 508-481-7556

Marlboro/Concord Smoke and Soot Cleanup

12/1/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • the type of smoke may greatly affect restoration process.

Different Types of Smoke

There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marlboro/Concord will test the soot to determine which type of smoke damage occurred.


Restoring Your Marlboro/Concord Commercial Property After A Water Damage Event

12/1/2016 (Permalink)

Flooding and water damage events at Nashua, NH commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Weather we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damage area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when an emergency situation in your business arises, give us a call anytime and we will be there as fast as we can with the help you need.

SERVPRO of Marlboro/Concord 508-481-7556

When Storms or Floods hit, SERVPRO of Marlboro/Concord is ready!

11/21/2016 (Permalink)

SERVPRO of Marlboro/Concord specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Marlboro/Concord area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country, that are strategically located throughout the United States. Our highly trained crews are ready to respond 24 hours a day 7 days a week, to any storm or flood damage in Marlboro/Concord.

Does Your Marlboro/Concord Home Have A Mold Problem?

11/14/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Mold remediation reduces the mold spores count back to its natural or baseline level. Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is not true. Consider the mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home or business through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today-508-481-7556

We Specialize in Flooded Basement Cleanup and Restoration!

10/21/2016 (Permalink)

This flooded basement was caused by heavy rain.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Marlboro/Concord basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - Marlboro/Concord - 508-481-7556

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Marlboro/Concord and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help Marlboro/Concord.

24/7 Emergency Water Damage Service

10/21/2016 (Permalink)

SERVPRO of Marlboro/Concord is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 508-481-7556

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marlboro/Concord has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Marlboro/Concord

SERVPRO of Marlboro/Concord specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call on SERVPRO of Marlboro/Concord to help with your water damage

10/21/2016 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Marlboro/Concord provides emergency cleaning and restoration services 24 hours a day, 7 days a week-including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Marlboro/Concord arrives as quickly as possible and that is when they start with extracting the water. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal things begin to rust and corrode.
  • Furniture warps and shows signs of mold.
  • paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

So if you have an emergency, call SERVPRO of Marlboro/Concord. 508-481-7556


Spring Flood Tips

5/3/2016 (Permalink)

Spring snowmelt often leads to flooding conditions in Massachusetts. This year’s record snowfall could make the spring thaw even wetter. These tips will help reduce the impact spring floods have on you and your property.

Advance Preparation

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Marlboro/Concord at 978-369-8003 or SERVPRO® of Nashua/Merrimack at 603-889-2311 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

Be prepared by winterizing your home.

1/28/2016 (Permalink)

Even if it's not necessary this year, there's never a bad time to be prepared. Winterize your home now before it becomes a burden on your budget.

In lieu of the light snowfall we’ve had this year, it’s easy to think the worst is over; but it is imperative that you don’t let your guard down and pass up the opportunities to winterize your home during the coldest months. Frozen pipes and ice dams, among other things, such as severe drafts or even ill-maintained heating supplies, could lead to thousands of dollars in repairs or even wasted energy. In this entry I will go over some tips and tricks to help keep your home, as well as your wallet, secure.

One culprit for those high energy bills in the winter is one that can’t be seen, drafts. Identifying drafts isn’t always simple, but there are a few different ways to find all the faulty spots in your home that are letting all your warm air out.

The first is something referred to as the incense test. It’s very simple, light an incense stick, and while carefully avoiding any flammable materials, make your way around your home, carefully watching the thin trail of smoke. If there is a draft nearby, you should be able to recognize the difference in how the smoke moves. Another method of draft-checking is to stand on the inside of your home with a candle, as someone on the opposite side tries to blow air in using something along the lines of a hair dryer, or, if available, a leaf blower. If there is any area where air could escape, you should see the candle light be shook by the passage of air.

Remember to check anywhere two materials meet. Such as corners around chimneys, where pipes and wires exit the walls, and along the foundation. Albeit tedious, being thorough is the only guarantee that you’ll be able to find every seam, gap, crack, or crevice where a vacuum can be created, and warm air can be lost.

Once located, this problem can be remediated in a variety of ways. Each method will have its time and place, so discretion is advised. There’s no need to go overboard when a simple draft snake can keep the air from escaping your home. Applying a window insulation kit, coupled with the use of draft snakes, can have a meaningful impact on your energy consumption this year. For a more long term solution, consider caulking, weather stripping windows and doors, or even perhaps replacing your current windows with storm windows; which excel at reducing drafts and can help a household increase its energy efficiency. There’s never a poor time to perform this maintenance, as these actions can also benefit you in the warmer seasons by keeping the cool air inside.

Keeping the warm air inside will only help so much, though. Maintaining your heating unit is imperative in the winter, as the heavy use can leave it looking worse for wear. The filter in your heating unit should be replaced monthly, at the very least. A dirty filter will greatly hinder your heaters ability to properly function, impairing its range of heat and potentially causing a fire under constant use, and duress. Permanent filters are another option that, although expensive up front, will help you save greatly in the long run.

An electrostatic filter can trap up to 88% of airborne pollen, dust, dirt, bacteria, mold, and even viruses. We at SERVPRO® use HEPA filters in the field, which will filter at least 99.97% of airborne particles. This is your best bet when it comes to air filtration. Beware of products labeled or marketed as “HEPA-like” as they will surely suffer in quality, and when it comes to the wellbeing of those in your home, no expenses should be spared.

However, not all methods of retaining heat require home improvement. Ceiling fans may be regarded as a tool for keeping your house cool, but many ceiling fans have a switch that will reverse the rotation of the fan blades. While a counter-clockwise rotation will push cool air downwards, reversing it to a clockwise rotation can help push warm air that would pool at the ceiling and circulate it. This simple action can help cut energy costs by as much as 1/10th.

Insulation is an invaluable tool in combatting the harsh winter weather. Adding additional insulation between your walls, and making sure your attic floor and basement ceiling are well covered will go far in keeping everything and everyone comfortable without relying on the excessive use of heating instruments. If time is money then every moment that you can turn off your heater is money you’ll be saving. With added insulation, the warm air will remain trapped inside, keeping families happy and costs down.

The duct work in your home is another culprit of lost heat in the winter. Studies show, that anywhere form 10 – 30% of heated air can escape through your air ducts. Having a professional come to your home and properly seal your air ducts could save your household upwards of 150$ every year. Couple this with the aforementioned methods of preserving heat and you are well on your way to having a truly winter-proof home.

One of the two greatest obstacles that people face in these cold months is also one of the most financially and physically damaging: Frozen pipes. As water turns to ice, it expands, which leads to numerous problems, including the bursting of water lines within the home. A simple way of ensuring that you’re safe from being the victim of the weather is to insulate your pipes. You can get pre-slit pipe foam at most hardware stores. Cut it to size and fasten in place with duct tape. Ideally, you should choose the insulation with the highest R-value practical, which is a measure of its heat-blocking power. Pipe insulation is often R-3 or, for batt styles that you wrap around, a stronger R-7.

It is imperative to halt the freezing of pipes before they burst, as a burst pipe will do much more to damage your home then the elements themselves. The ensuing water leak could lead to structural damage of your home’s infrastructure, as well as the microbial growth of mold in the affected area. These problems alone could leave you with a hefty bill for remediation.

Along with freezing pipes, another problem for homeowners in the winter are ice dams. Ice dams occur when the snow and ice melting off your roof is trapped inside by the small “Ice Dam” that forms on the edge of the roof, over the gutters. The water that is trapped behind the ice dam will most likely travel downwards into your home. This can create many problems as the draining water will not only affect the insulation in the attic, and the roof itself, but may also become trapped in the cavities of your walls. This could cause irreparable damage to your home if not swiftly remediated, and is one of the most common causes for SERVPRO workers to be dispatched during this season.

One things that can be done to prevent ice dams is to ensure that as little heat as possible escapes through your roof. Keeping your roof cold will keep the snow from melting as easily, helping to curb the buildup of trapped water. If this isn’t an option, another way to stop the forming of ice dams is to use a snow rake. A snow rake is an aluminum scraper attached to a telescoping pole. Which can be used to remove heavy snow after snowfall. If you can remove the snow before it has a chance to melt, it will have no opportunity to reform into an ice dam.

A more passive way to handle ice dams is with heat cables. Heat cables are resilient wires that you can run in a zigzag pattern across the bottom of your roof, where ice dams would normally form. Take caution, though, as you will need to redirect the flow of water. You should run the heat cable down the gutter and into a GFCI outlet, so as to ensure the gutter is not clogged with ice.

These tasks can seem like an insurmountable financial burden, but there are programs and means to assist you in making your home more hospitable. Federal tax credits can be implemented to help offset the cost of these renovations, upwards of 30% with a standard maximum of 1500$. A list of available local incentives by state can be found at the following url: http://www.dsireusa.org.

We here at SERVPRO hope that this article will help you keep the cold out while we all wait for spring. It may take time, money, and work, but protecting your home is a project that will surely see a return of investment in time.

New and Improved Equipment

7/31/2015 (Permalink)

After attending the National SERVPRO convention, SERVPRO of Marlborough/Concord has decided to invest in some of the new equipment that was shown on display.  SERVPRO of Marlborough/Concord has invested in 10 new state of the air-scrubber and 10 new more efficient dehumidifiers.  

These new pieces of equipment will allow SERVPRO to purify and the rid the air of any harmful substances such as microbial spores.  Along with the air purification equipment the new dehumidifiers will help to dry out an area or room more efficiently.  These tools enable a faster and more efficient cleanup to any disaster.

SERVPRO Marlborough/Concord Attends SERVPRO Annual Convention

7/27/2015 (Permalink)

The National SERVPRO convention is the best way for SERVPRO of Marlborough/Concord to keep up with the new euipment and techniques that come out every year.  There are always awesome new pieces of equipment that will help us clean any disaster quicker and with more efficiency.  It is great to be able to meet up with new or exisiting franchise owners, talking and exchanging new innovative ideas for the company.  

Just about every supply company out there has a new and improved piece of equipment they like to show at this convention.  However, this year it seemed to be Pheonix that was at the top of their game.

Social Media

7/24/2015 (Permalink)

SERVPRO of Marlborough/Concord has recently been entering the social media world.  We are trying to enhance our ability to help anyone who needs it.  With the multiple social media pages it allows the customer to access our services more easily.  This also enables the customer to get a better feel for who we are as a company and who each of our employees are as people.  Please check us out at any of our social pages for a better look at SERVPRO Marlborough/Concord and the occasional DIY for home improvements.

Twitter page: SERVPRO9271

Facebook: SERVPRO8481 

Pinterest:  SERVPRO9271




American Biohazard Recovery Certification

6/5/2015 (Permalink)


SERVPRO of Concord/Marlborough became American Biohazard Recovery certified during the summer of 2014.  ABRA has set the industry precedent with a gold standard.  

"ABRA is an international association of crime scene clean up, trauma scene, hoarding clean up & meth lab clean up recovery professionals who are dedicated to upholding the highest technical, ethical and educational guidelines of the biohazard remediation industry." 

"Our trusted members of the American Bio-recovery Association (ABRA) are here to help relieve you of the emotional trauma. The Nation’s most qualified specialized contractors network is here to provide you and your loved ones peace of mind and relief."

SERVPRO Nashua is proud to be an ABRA certified company and will continue the pursuit of the highest quality of specialized biohazard recovery. 

SERVPRO of Marlboro/Concord Becomes an IICRC Certified Firm

8/29/2014 (Permalink)

Our Framed IICRC Firm Certification

SERVPRO of Marlboro/Concord has been an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm for almost a year. The IICRC sets the gold standards for the Cleaning and Remediation industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (http://www.iicrc.org).

”IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

"IICRC Certified Firms must:

"• Present accurate information to consumers and conduct business with honesty and integrity.

"• Require a technician on all jobs who has been formally trained and passed all required tests.

"• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

"• Maintain liability insurance to protect all parties in the event of an accident.

"• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC-certified service professionals is specified in leading manufacturers’ maintenance brochures and warranties.”

SERVPRO of Marlboro/Concord is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up. 

Helping Hannah Help Haiti

7/22/2014 (Permalink)

Hannah at the "Feed the Need 5K"

SERVPRO of Marlboro/Concord is committed to helping our community, even when that means helping our community to help those abroad that are less fortunate. Recently, SERVPRO of Marlboro/Concord donated towards the aims of a high school senior who was trying her best to make a difference in the world. Hannah, a high school senior from Nashua, NH, organized the “Feed the Need 5K,” which helped raise money for a lunch program in Haiti. According to Hannah, the 5K raised nearly $8,100 and 500 lbs. of food for the charity. SERVPRO of Nashua is proud to have supported Hannah in attaining her goal to help others and to help serve the communities in which we are a part.

Spring Cleaning Promotion!

4/11/2014 (Permalink)

$50 Gift Certificate

After a long winter and cold weather, spring is finally upon us! Start off spring cleaning the right way with this $50 carpet cleaning gift certificate courtesy of your friends at SERVPRO of Marlboro/Concord.

This promotion is running until July 1st, so hurry up and cash in on the savings! Just print out this flyer and call to schedule an appointment today.

Please feel free to use this $50.00 gift certificate, compliments of SERVPRO of Marlboro/Concord, on any of the following services:

- Area rug cleaning with scotch guard protection. (Includes oriental, wool, and karastan rugs. Excludes silk rugs.)

- Carpet cleaning with scotch guard protection.

- Stone, porcelain, tile and grout cleaning.

- Stone and grout sealing.

- General cleaning and/or detailed cleaning of your home.

- Cleaning, organization and removal of unwanted items from your basement, garage or attic.


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