SERVPRO of Marlboro / Concord Employee Photos

Kevin Lee

Kevin is the proud owner of SERVPRO. He graduated with a Business Degree from Olivet Nazarene University and would later obtain his MBA from Rivier College. His drive and dedication earned Kevin the position of Director of Support Services at Mass Eye and Ear Infirmary and the Beth Israel / Deaconess Medical Center in Boston.
It is that same drive and dedication that Kevin took to his pursuit of ownership when in the fall of 1998 he and his wife purchased three regional SERVPRO franchises. Kevin and his wife are proud parents of two daughters and grandparents of three grandsons and one granddaughter. 

Chris St. Onge

Chris is our General Manager at SERVPRO and is IICRC Water & Fire damage Restoration certified. Prior to becoming a member of our team, Chris proudly served in the United States Marine Corps, he later enjoyed a career in law enforcement and eventually as a property adjuster for a large insurance carrier. When not working in and out of the office, Chris is family oriented and loves spending time with his family and friends..

Leslie Webb

Leslie has been our Office Manager at SERVPRO of Marlboro / Concord since 2020. She brings another three years of experience with a different SERVPRO franchise and an additional seven years with a private mitigation company. Leslie has been certified in WRT water damage, FSRT fire damage, and Content Cleaning. This hands-on experience enhances her understanding of the restoration industry, which she puts to good use in running our office. Leslie grew up in a family with various construction businesses, further adding to expertise. She has previously been a member of the American Payroll Association (APA) and the Society of Human Resource Management (SHRM.)
Leslie lives in Fremont, New Hampshire, with her husband, 4 kids, and fur babies. They are active in travel softball and camping.  Leslie is proud of her two sons currently serving our Country overseas--one in the Army and the other in the Air Force. We are fortunate to have such a well-rounded individual as our Office Manager. 

Brendan

Joining SERVPRO in 2019, Brendan quickly became instrumental in the company's expansion. With 12 years of insurance experience, including Senior Adjuster roles, he brings valuable expertise. He holds certifications in Water Damage Restoration (WRT), Fire & Smoke Restoration (FSRT), Microbial Remediation (AMRT), and Structural Drying (ASD), making him adept at complex projects.

As Operations Manager, Brendan bridges the gap between customers, businesses, and insurance companies, securing approvals and ensuring projects meet IICRC standards. His OSHA and IICRC certifications further solidify his dedication to excellence.

Outside of work, Brendan enjoys family time, golfing, and home projects.

Stone

Stone is our Administrative Project Manager here at SERVPRO of Marlboro / Concord. Stone has years of experience in the field and is IICRC-certified as a Water Technician. He does a great job reviewing all documentation collected from the field and making sure that the job file meets SERVPRO’s highest standards.
As part of our customer care initiative, Stone follows up with the customer on a daily basis and with the carrier as needed, to be sure that everyone involved is informed regarding the progress of the work.
He provides the customer and carrier with a complete copy of all job file documentation at the completion of the job. Stone is also responsible for our SERVPRO website improvement and SEO optimizations to provide the best understanding to potential customers searching for SERVPRO services online.

Jessica W.

Jessica is our Job File Coordinator at SERVPRO of Marlboro / Concord and has been doing a super job since 2015. She keeps everything balanced and organized, following all paperwork to completion, including insurance documentation and payments. Jessica enjoys hanging out with her family and puppy while eating pizzas and watching movies. She also likes to go hiking.

Mary T.

Mary has been our Accounts Receivable office worker at SERVPRO of Marlboro / Concord since 2017. She manages the billings, insurance claims and is skilled with all pertinent software. Mary enjoys horseback riding, four-wheeling, archery, camping, and hiking.

SERVPRO Production Team

This is SERVPRO of the Marlboro / Concord production team. All our technicians have strong drive and attention to detail, making them valued members of our SERVPRO family. The entire team has completed our rigorous SERVPRO Employee Certification Training
Program. This program teaches advanced cleaning and restoration techniques and how to use our state-of-the-art equipment effectively. This training also emphasizes listening skills, and customer service in an effort to exceed our customers’ expectations.

David

David, a cornerstone of our team at SERVPRO of Marlboro / Concord, embodies dedication, passion, and meticulous attention to detail in every project he tackles. His relentless drive and unwavering work ethic inspire his colleagues and ensure exceptional results for our customers.

Armed with a keen eye for detail and meticulous planning, David approaches each project with a strategic mindset, ensuring precision in every step. His commitment to continuous improvement led him to achieve the esteemed Water Damage Restoration (WRT) certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) - an international authority in advanced cleaning and restoration practices.

This rigorous training, coupled with SERVPRO's state-of-the-art equipment, empowers David to deliver remarkable outcomes for every project he leads, exceeding expectations consistently. At SERVPRO of Marlboro / Concord, we're proud to have David on our team, and his dedication to excellence is a reflection of our unwavering commitment to providing our customers with exceptional service and guaranteed satisfaction.