Why Ceilings in Marlborough Might Need Water Damage Restoration

2/28/2024 (Permalink)

If your Marlboro home has water damage, call SERVPRO. We're Faster to any size disaster™.

Restoration Techs Handle All Types of Water Recovery

At SERVPRO®, we know there are several possible sources of unwanted water, and any structure in a Marlborough home can sustain water damage, including places homeowners might think would never become damaged.

When you call SERVPRO for water damage restoration of your Marlborough property, we can handle every aspect, from detection to plumbing to making it "Like it never even happened." One of the structural elements that our restoration professionals handle is ceilings. No matter the location, we can restore it.

Here are different examples of ceilings:

• Basement recreation ceilings,
• Living area ceilings, and
• Unfinished or bare ceilings.

Having a recreation room in the basement keeps games and activities from creating noise or messes in the upper living areas. Often, the ceiling provides soundproofing. Some basements have a dropped ceiling, as well. Water lines running within the ceiling can cause damage from moisture if they sweat or leak. We resolve the moisture problem and clean or replace affected tiles.

The ceiling and upper walls of your living room, kitchen, and other areas downstairs can become saturated if a tub or toilet overflows upstairs. Rain coming in through a forgotten window can also cause an emergency. We can paint over stains left behind by minor emergencies after everything dries. If your ceiling is stretched and bowl-shaped because of retained water, we can handle this, too. In many cases, we can restore the ceiling instead of replacing it.

Builders often leave attic ceilings bare and install insulation directly on the floor to avoid heating an area that occupants will rarely enter. Ice dams and torn shingles can let water inside the attic and damage the ceiling. We check which boards have disintegrated or have mold growing. Starting early prevents extensive damage and the need to remove shingles to perform the necessary work.

You can trust SERVPRO of Marlboro / Concord for all your water damage restoration needs. Call us at (978) 369-8003.

Assistance in Marlborough Dealing with Water Damage

3/30/2023 (Permalink)

Don't wait; call SERVPRO to restore your Marlborough home after water damage.

Water Damage Help from SERVPRO Gets Marlborough Residents Results

Water issues come in various forms and may develop at any time. Whether you are a homeowner or business owner in Marlborough, you need to be prepared to address any leak, burst pipes, or storm damage that arises. The good news is that you never have to go through it alone when you have the help of highly trained water restoration technicians (WRT) from SERVPRO. We’re Faster to Any Size Disaster – handling all forms of water, fire, and mold emergencies for our area clients.

There are many working parts for any project involving water damage in Marlborough, and our team always arrives prepared. SERVPRO stays up with the latest technology in the restoration field, and all of our vehicles come stocked with everything we need to generate results and reach our goals. 

Water Removal Services

With our powerful extraction equipment, we have capabilities for pulling up hundreds to thousands of gallons of water. We get in quickly to start water mitigation as a way to stop migration into unaffected zones of your property, using:

• Portable extraction units
• Truck-mounted extractors
• Gas-powered pumps
• Submersible pumps

Drying and Dehumidification Protocols 

Two crucial elements for all water-related projects involve drying and dehumidification to bring relative humidity (RH) back to normal levels. We feature industrial-grade dehumidifiers and air movers to pull out remaining moisture from walls, flooring, ceilings, and hard-to-reach areas, including:

• Air scrubbers with onboard HEPA filtration
• High-speed air movers increase airflow, allowing moisture to evaporate rapidly
• Industrial-grade dehumidification equipment to help pull moisture from the air

Odor Removal Measures

Our SERVPRO team includes a carefully selected group of trained professionals, including Odor Control Technicians (OCT). Fire and water damage incidents create powerful odors that have to get addressed to remove any reminders of the event. We have proven methods and great equipment to help us make it “Like it never even happened.”

• Ultra-low volume (ULV) foggers
• Thermal fogging equipment
• Odor-counteractant beads and granules
• Deodorizing agents

Detailed Cleaning, Sanitizing, and Treatments

There is potential bacteria growth whenever there is standing water or your water cleanup needs involve contaminants. SERVPRO uses EPA-registered cleaning agents and antimicrobials to move through each impacted area. All surfaces get a thorough cleaning to remove odors and address any contaminants. Before we finish the job, we ensure all affected areas of your building are safe for all occupants – Certified: SERVPRO Cleaned!

• Control odorous particulates from excessive moisture with deodorization products
• Disinfect all surfaces with products made to halt the growth of mildew, bacteria, fungi, and other microorganisms known to be harmful

Did you know that we gladly work with your insurance company? Having a water emergency is stressful enough without thinking about the claims process. SERVPRO manages the paperwork and carefully documents all aspects of the job to ensure your claim goes as smoothly as possible. 

With the help of trusted contractors in the Marlborough area, we can perform partial or total reconstruction of all areas suffering damage from standing water or mold growth. Using controlled demolition techniques, we remove unsalvageable materials to replace them with all-new materials before finishing them off to bring them back to preloss condition. This may include removing and replacing carpeting, carpet pads, subfloor, hardwood flooring, baseboards, paneling, drywall, and other critical building materials. 

Make sure your property is new again after being dealt a blow from water damage. Call us at SERVPRO of Marlboro / Concord at (978) 486-9868, and we can be there within hours to begin!

Marlborough Water Damage Repair Services by SERVPRO

1/24/2023 (Permalink)

Call SERVPRO today if you need help with professional water damage restoration.

Call Immediately for Help to Mitigate Water Damage Repair Costs in Marlborough

Water damage in Marlborough homes often causes much more damage to the contents and structure of the house than people expect. Small leaks from plumbing inside walls can go undetected for days or weeks, causing extensive permanent damage to drywall, flooring materials, the home's structure, and mold infestations. Many homeowners also fail to call for help immediately, assuming the water will evaporate on its own, causing minor damage; instead, further damage occurs as organic materials absorb moisture.

These situations cause significant impacts on homes in Marlborough and require extensive water damage repair to floors, cabinets, walls, and structures. Early calls to SERVPRO and deployment of a water removal and drying team can sometimes mitigate some damage. Unfortunately, for many, it is too late. Floors are damaged:

• Hardwood floors warp, buckle and cup requiring replacement
• Carpets delaminate, i.e., carpet fibers separate from the backing
• Subfloors can also lose integrity
• Drywall absorbs water, swells, and loses strength

SERVPRO building services offer one-stop shopping for their clients, including water damage repair, construction, restoration, and remodeling capabilities. With one company managing:

• Water removal and drying
• Controlled demolition of compromised flooring, walls, cabinets, etc.
• Repair, rehabilitation, and reconstruction for small and large rebuilds

Clients save time and money recovering from water damage caused by plumbing leaks and water damage. If you must move out of your home during water damage repair activities, returning as soon as possible is a high priority for all our clients.

Insurance companies appreciate dealing with one company that coordinates all the tradespeople needed to complete the job and prepares and manages the insurance paperwork and claims process. Our clients appreciate the stress-free claims process.

Call SERVPRO of Marlboro / Concord for water damage repair services. We provide service to Marlborough and nearby areas. We can help 24/7. Call (978) 486-9868.

Marlborough Residents - Never Wait to Call for Water Cleanup

8/24/2022 (Permalink)

Just a little bit of water can do a lot of damage. Call us today to minimize your loss.

Water Cleanup to Save Your Hardwood Floor – Call SERVPRO to Your Marlborough Property for 24/7 Response

Once a water emergency hits, from burst pipes to faulty appliances, you need a team to help with emergency services and water damage so that your hardwood flooring is not lost. SERVPRO features skilled water removal services from trained water restoration technicians (WRT) to get you results that you can be happy with.

We will carefully address your hardwood flooring when you call us for water cleanup in Marlborough. The flooring can expand and develop a variety of damages when exposed to water and excessive moisture. Some common issues we see include:

• Buckling
• Warping
• Crowning
• Cupping

No matter the issue, we handle water cleanup fast to eliminate secondary damage using a variety of equipment and techniques, including:

• Extraction equipment/pumps
• Fans/air movers
• Injectidry technology
• Drying Mats
• Dehumidifiers

SERVPRO of Marlboro / Concord is the team to call when you need prompt water removal and cleanup. Call us 24/7 for emergency service at (978) 486-9868.

You Are More Than Just Another Marlborough Water Damage Project

7/27/2022 (Permalink)

The Team at SERVPRO of Marlboro / Concord ready to help with your water damage project.

Personal and Professional care during a water damage event

Although we are proud of the more than 800 restorations, we complete each year when called to your home, your Marlborough water emergency is our highest priority. The number of projects we complete annually attests to our skills, but we concentrate on each job as a new and unique situation deserving of our undivided attention. No matter what the cause, we genuinely want to solve your problem and help you take steps to prevent future issues.

A common reason for water damage in Marlborough is one or more tiny leaks in pipes or connections. These seemingly insignificant cracks or breaks signal the potential for a more major crisis looming, and our individualized approach to water damage restoration offers the chance to make needed adjustments that eliminate the risk of minor water damage issues transforming into an expensive and disruptive crisis. Offering this level of intervention is routine for our company. We act with integrity, always placing the customer first.

SERVPRO of Marlboro / Concord has been in business for 20 years. All water damage restoration jobs are considered an invaluable learning opportunity for our technicians. We consider our clients' partners and take the time to listen and understand your perspective on the situation that ultimately resulted in water damage.

Our technicians are thoroughly trained and certified but respond to each new call for assistance as an intriguing puzzle awaiting a solution. Our SERVPRO crews bring the knowledge and experience to your water damage concerns, but you provide a context and a set of priorities we need to include in our assessment and plan of action.

Although removing the water and preparing the area for applied structural drying is routine, we recognize that you might have questions about the procedures and the order of tasks. SERVPRO crew members invite your questions and provide answers that reduce your anxiety and build trust in our abilities. Talking through the process develops the type of relationship we want each of our customers to experience when working with our crews and our office staff. Trustworthy is an adjective we want to apply to our employees and our company.

SERVPRO of Marlboro / Concord offers top-notch water damage restoration services to each customer, no matter how large or small the problem. Call (978) 486-9868 to set up an assessment and commence the restoration process with one of our highly-qualified water damage crews.

The Reality of Sump Pump Failure For Your Marlborough Home

6/29/2022 (Permalink)

SERVPRO Helps with Sump Pump Failures Leading to Water Damage in Marlborough

Water Damage Potential in Your Basement Is Reduced with a Functioning Sump Pump

Sump pumps are standard tools used in many Marlborough homes. These devices help to keep water from accumulating in your basement (or other low-lying areas of your home or garage.) With specific homes being regular victims of flooding situations, these tools help to remove the water from the basement and simultaneously prevent moisture from building up. They are not impervious to ordinary wear and tear, however, especially in situations where they are invariably running.

Sump pump failure in your Marlborough home is nearly impossible to detect. You often cannot know it has stopped working until you have to experience the conditions of your basement when it malfunctions. Unfortunately, for many people, this means that you have to wait until flooding conditions are present, and then you see that the sump pump you have installed is no longer functioning to remove the excess water from your home.

While it would not hurt to attempt to check the breaker box to ensure that the fuse associated with your sump pump has not tripped, only do so if you are not standing in water at the breaker box. Most commonly, these pumps merely fall apart over time, much like any appliance or machinery you purchase for your home. In these cases of equipment failure, it is not wise to wait out the storm to contact SERVPRO for assistance.

Our team of emergency response SERVPRO technicians can remove the water quickly from the area with the use of wet vacs and pumps of various GPM ratings. The objective is twofold: prevent water from continuing to come into the basement, and remove all of the water that has penetrated the walls so far. Once the water gets removed, damage assessment can begin, and the sump pump can be accessed and replaced.

Do not wait for the problem to get worse before you call. While you cannot predict when your sump pump might fail, you can always call us at SERVPRO of Marlboro / Concord to be there when you need us. Call us 24/7 at (978) 486-9868.

If An Appliance Leaks In Your Concord Home You Need To Call Our Experts

3/10/2022 (Permalink)

Call SERVPRO of Marlboro / Concord for effective and rapid water removal services at (978) 486-9868.

Get Quick Water Removal Services For Your Concord Residence After An Appliance Leak

Coming home to find that your living area or basement is soaked with water from a leaking appliance like a washing machine, water heater, or air conditioner is irritating. Such leaks can ruin your house and its contents. Water can damage porous materials like carpets, insulation, and wood by warping or shrinking them. When a leak happens, you need to find its source and stop it.

You also need to remove the water and fix the damage in an expedited manner to prevent further destruction to your hardwood floors, walls, carpets, and other items. With water intrusion, the best way to minimize damage is to hire professionals who provide water removal services in Concord. The minute you notice water in areas it should not be, you can contact SERVPRO franchise professionals to help you with the cleanup process. Our Water Damage Restoration Technicians (WRT) can remove the water quickly and dry the affected areas thoroughly.

There are different water damage categories, and we classify them according to severity. The severity varies from clean to gray to black. A big concern with appliance leaks is that the soaps and detergents you use daily contain chemicals that diminish the quality of your flooring if they sit too long on it or if you do not clean them up properly. Clean water becomes gray water, and gray water turns into black water the longer it remains on a surface.

If the leak was significant and water spread to different rooms of the house, our crew can use powerful pumps to extract the water. Our extractors have three major components: a heater, pump, and vacuum. These three components remain in use when cleaning carpeting and upholstery. It's also crucial to identify all the moisture and remove it. Our SERVPRO crews have advanced moisture detection tools that can locate water pockets, including:

• Thermal hygrometers
• Moisture meters
• Moisture sensors

Our experts can use dehumidifiers and air movers to remove the moisture that could be on the floors, walls, ceilings of your house effectively to prevent wood rot and stifle the possibility of mold infestation. Our intention in every water removal job is to return a house to the condition it was in before the leak.

If you experience water damage from an appliance leak, call SERVPRO of Marlboro / Concord for effective and rapid water removal services at (978) 486-9868. We're Faster to Any Size Disaster.

Marlborough Water Damage Repair Should Not Be a DIY

2/24/2022 (Permalink)

The first step to resolving water damage is calling your local trained professionals at SERVPRO.

SERVPRO is There for Professional Water Damage Repair Work in Marlborough

Even when you fancy yourself to be a handy homeowner that is used to DIY, there are many dangers and downfalls involved when you tackle water damage on your own. Water mitigation calls for careful attention to all areas with hidden moisture so that you are not running the risk of mold development. Not only can black mold potentially cause health effects, but you also have to think about the added costs for the secondary damage it creates. Rather than trusting water restoration to a DIY, you can look to our IICRC-certified technicians at SERVPRO!

We understand there are multiple factors to consider when performing water damage repair in Marlborough. For example, handling any restoration without using PPE and quality equipment sets you up for failure from the start. These are just some of the reasons why we know we are your best answer when it comes to your water damage, drying, and repair needs:

• Structural Concerns – Whenever water damage takes place, it compromises the structural integrity of your ceilings, flooring, and walls. Drying without dehumidification will also allow moisture to stay trapped in these areas. We bring commercial-grade equipment for moisture detection, drying, and dehumidification to ensure results.
• Contaminated Floodwater – Whether you have category one clean water flooding your interior or not, there may be a chance where it comes into contact with chemicals and other elements. If the water turns into gray or black water, you need to take special precautions. We know how to treat each situation, whether interior or exterior flooding is causing problems within your home.
• Controlled Demolition – Even if you know how to fix a few things around your house, special techniques are called for when it comes to water damage repair and restoration work. We use highly-skilled contractors for flooring repair, carpet replacement, hardwood flooring issues, new drywall, and more.

Are you ready to ensure your property is “Like it never even happened.” We are available at SERVPRO of Marlboro/Concord whenever you require water damage repair. Call now to dispatch our team by dialing (978) 486-9868.

How Can Gutter and Downspout Maintenance Help Homeowners Avoid Water Damage?

2/6/2022 (Permalink)

When water causes damage to your home, SERVPROs team of water damage mitigation specialists will have it under control A.S.A.P. Call now!

Wet Basements Compel SERVPRO Professionals to Look Up When Concord Residents Call for Water Damage Repair.

You understand why a basement takes on water during a torrential rainstorm but remain mystified why even a gentle rain results in seepage and puddling in your Concord home. Contacting us for a professional evaluation can shine some light on the problem. Still, you might be surprised that we go topside on your house to see if our suspicions are correct.

What Is the Connection Between Foundation Water Damage and A Building's Roof?

The roof of nearly every structure has a water collection and drainage system installed to avoid the need for water damage repair. In Concord, as in most areas that see significant precipitation, the system consists of gutters and downspouts. The trough-like gutters attach to the roof edge's underside and are canted to facilitate the flow of rain or meltwater toward the downspouts that link with the gutters at intervals to drain the fluids from the gutters to the ground.

Isn't the Main Purpose of Gutters to Protect the Roof and Upper Levels?

Well-maintained roofs protect the entire dwelling. Their design urges water to be shed without entering the building. Suppose the water merely sheets off the roof edges. In that case, it pounds down on the ground immediately adjacent to your home's foundation. SERVPRO looks for signs of uncontrolled rain flow off your home when assessing the source of basement water damage needing repair:

• Erosion of the ground around your home, especially if a "ditch" is visible parallel and just beneath the roofline 
• Visible seepage is seen in the interior coming through the walls of the foundation into the basement or lower level
• Detection of water-filled cells in cinder block construction 
• Detection of water in cavities between the foundation and building materials such as drywall or paneling

How Can Gutters and Downspouts Be Repaired or Improved?

• Replace rusted or damaged gutters, and consider increasing the width of the gutters to handle more water
• Ensure the gutters fasteners are engaged and replaced with new fittings if necessary
• Check that the gutters tilt down toward the downspouts
• Clean out leaves, roofing coatings, twigs, and other debris, especially in the fall
• Add extensions to the end of downspouts to drain the water at least 10 feet from the house

SERVPRO of Marlborough / Concord can repair water damage due to any source. Still, we also work with homeowners to avoid future damage through proper system maintenance. Call us at (978) 486-9868 to repair current foundation water damage and arrange gutter and downspout upgrades.

What Do I Do About the Water Damage Inside of My Marlborough Home?

10/15/2021 (Permalink)

Flooding can quickly damage the flooring in your home. Contact SERVPRO for water removal and remediation efforts.

SERVPRO of Marlborough Can Help You Remediate the Water Damage Inside of Your Residence!

No Marlborough homeowner wants to discover water damage on their property. Home damages of any kind can cause unprecedented stress on the occupants of said house. However, it is a comfort to know that there is professional help nearby all day and all night hours.

Imagine a situation where you come back from a grocery errand and find your Marlborough kitchen flooded with water. The water supply line running to your sink had rusted significantly and finally broke down under the wear of time. Water gushed from the line and soaked the cupboard base, as well as the hardwood floor. It continued to spread and then settled under your fridge and stove. In a short amount of time, your small kitchen floor became sopping wet.

What Might Happen to My Kitchen if I Wait Too Long to Get Help? 

Water damage in Marlborough should be dealt with as quickly as possible. If you swiftly get help for your home, it can help ensure smooth remediation. The longer that excess moisture sits, the more damage can accumulate. Without restoration, excess water can:

• Cause wooden floor to bubble, swell, crack, and split
• Wooden vanities and cupboards can absorb water and split
• Appliances can rust
• Mold can grow 

Getting help for your home as soon as possible can help ensure remediation costs are as low as possible.

If you can avoid any result of standing water, it would be mold damage. Mold can cause health effects in the individuals living in your home. Furthermore, it can damage any organic materials in your home, such as wooden framing. Should you find excess moisture in your home, it is essential to get help within seventy-two hours to avoid microbial growth.

How Do I Know SERVPRO Technicians Are Well Trained? 

Here at SERVPRO, we always try to ensure our technicians have the newest and latest information. From their first day, our technicians are continually being trained and learning new information. Most of our techs:

• Are certified by the Institution of Inspection, Cleaning and Restoration Certification (IICRC)
• Undergo many training scenarios before they get out onto the field 
• Participate in new training workshops and scenarios throughout their career to ensure they know the latest techniques and technology

Trust SERVPRO to have your back when you are in your time of need. We're always available to help, no matter the day of the week or the time of day.

What Equipment Can SERVPRO Use to Mitigate the Damage in My House?

Our technicians are trained to use many advanced technological devices. To mitigate the damage in your kitchen, we can: 

• Use wet/dry vacuums and extractors to remove standing water from your kitchen
• Remove toe kicks and dust-guards to remove water from beneath your cupboards and appliances 
• Set up drying equipment, such as flood drying mats, dehumidifiers, and air movers, to reduce excess moisture

Flood drying mats can help reduce moisture by pulling water up from the base of your floors, using intense suction. Our technicians can also use air-blasting tubes to provide dry air in tight and small spaces, which are hard to reach. Should mold damage have set in already, we can also use devices such as air scrubbers to reduce the musty smell associated with it.

What If Deconstruction Needs to Happen? Can SERVPRO Do That? 

Occasionally, water damage can, unfortunately, go beyond just remediating it. If porous materials begin to show signs of mold growth, our technicians can: 

• Make flood cuts to walls that have been affected and soaked by water to minimize mold growth
• Take apart cupboards and remove any material beyond repair
• Pull up any flooring which has become too warped 

Our technicians can handle any deconstruction that needs to happen inside of your home. Furthermore, in some cases, we can handle reconstruction too. If we cannot provide reconstruction services, we can help you get in contact with a reputable contractor who can.

SERVPRO can try to help return your home to its pre-damaged state if we use many techniques in conjunction with our advanced equipment. We can find hidden pockets of water with moisture meters and infrared cameras. We believe in doing a thorough job and always want to try and return your home to you, "Like it never even happened."

If you ever find your home in need of water restoration services, get the help you need immediately. Reach out to a representative of SERVPRO of Marlboro / Concord by dialing the number (978) 486-9868. No matter the time of the day, we're available to help you when you need it.

Need Water Mitigation in Marlborough? Think SERVPRO

10/1/2021 (Permalink)

If you need assistance with a water incident in your home, call on the experts at SERVPRO. We are always here to help!

Can SERVPRO Salvage Material During Water Mitigation of Your Marlborough Home? 

SERVPRO restorers adhere to the S500 guidelines by IICRC during the water mitigation of your Marlborough home. The guidelines identify that the materials exposed to water damage should be cleaned and decontaminated as appropriate. SERVPRO technicians use different techniques to accomplish this and salvage materials that remain in place during water damage. 

SERVPRO techs use a HEPA vacuum to clean dry particles or debris such as drywall dust during water mitigation of your Marlborough home. However, another type of residue and soil often requires a wet cleaning method. SERVPRO techs sometimes use a pressure washer to clean structural components such as walls and floors, especially during flood restoration and sewage cleanup. Another material such as wood and concrete is wet cleaned. 

How do SERVPRO Techs Perform Wet Cleaning During Water Cleanup of Your Marlborough Home? 

Wet cleaning your water-damaged Marlborough home involves using a detergent mixed with water to remove any residue from the surfaces. Technicians usually use a towel to clean hard surfaces such as hardwood floors, tiles, and concrete. 

If the carpets are affected by category two water, SERVPRO techs clean them using hot water extraction carpet cleaning. Cleaning contaminated structures and contents are critical since organic soils can render a disinfectant ineffective. If materials are not clean, they cannot be decontaminated. 

The IICRC S500 guidelines recommend that the restorers use appropriate biocide if the decontamination is not accomplished by cleaning alone. Our technicians use EPA-approved disinfectants to salvage any water-damaged structure during restoration. A pump or an electric sprayer is used to spray the disinfectant solution on the surfaces where it is left for 15 minutes before being cleaned off. 

Call SERVPRO of Marlboro / Concord at (978) 486-9868 regarding any water damage-related query. We are available 24/7 to help you.

How Wet Carpet in a Concord Home Can Create a Much Bigger Disaster

8/5/2021 (Permalink)

Moisture and water damage carpet is no fun to handle. SERVPRO technicians are IICRC certified and trained for all types of water damage restoration.

SERVPRO Can Restore Water Damaged Carpets If Called Quickly to Your Concord Property

Moisture in carpets and rugs can quickly become a costly and headache-inducing factor for the unprepared. While quick implementation of drying plans and treatments can stop most long-term damage, many homeowners never get the chance to prevent damage early. Instead, they must deal with the effect of a wet carpet in their Concord homes after the water has already soaked in and started to cause problems. Without proper and timely care, these unwanted effects may strike your home's carpeting.  

Color Bleed 

Some types of water damaged carpets in Concord homes may bleed their colors into nearby flooring materials, furniture, walls, and other carpets. Color bleed can not only destroy the carpet in question but also create expensive repainting, refinishing, and replacement tasks elsewhere. The longer a carpet or rug is allowed to remain wet, the more pronounced its color bleed becomes, making quick reactions indispensable in limiting the reach of this type of damage.  

Warping and Shrinking After Water Damage

If the carpet is allowed to dry on its terms, it is highly likely to begin to bend and warp. Tack strips and other objects on the floor may also contribute to rips and tears in the material, creating elements of damage that are not often fixable. Most carpeting SERVPRO replaces rather than restores has shrunk or warped beyond repair. 

Mold Damage

Allowing water to remain past its due in a carpet paves the way for mold growth. Mold grows easily in the twisting, nutrient-rich fibers of most types of carpeting, and ample moisture provides the last piece in the puzzle that allows mold to flourish in your carpet. While SERVPRO technicians are IICRC trained to look for and take care of mold growth should it arise, the best way to conserve costs and prevent further damage to your home is to react quickly to water damage and to avoid mold from getting any chance to grow in the first place.

SERVPRO of Marlboro / Concord is a local franchise of a national company with industrial-grade cleanup and restoration solutions for any damage your home may incur. Call us 24/7 at (978) 486-9868.

Water Damage Restoration Services in Concord Homes

5/10/2021 (Permalink)

Water damage restoration is second to none by SERVPRO. Our techs are trained and experienced in any size water damage restoration service.

SERVPRO is Here to Help With All of the Water Clean Up Needs in Concord

Even though it may not happen often, it is still possible that you could need water removal services conducted at your house if you have burst pipes or ceiling leaks. Anytime moisture enters a structure, it follows gravity and usually builds up on your floors. If your house contains hardwood floors, they could become damaged if they get saturated.

During water mitigation in Concord, our SERVPRO technicians can use penetrating moisture meters to check for moisture inside your hardwood floors, sub-flooring, or wall studs. If we find moisture in your floors or other building materials, we can offer the following services:

• Emergency Services Water Damage
• Water Damage Remediation
• Flood Restoration
• Ceiling Repairs from Water Damages
• Basement Flooding Cleanup
• Sewage Cleanup

Once moisture comes into contact with your hardwood floors, several problems can result, requiring water damage repairs. Moisture can make your hardwood floors, cup, buckle, or become warped. If the damage is severe, the flooring material may have to be removed.

In some cases, the hardwood floors can be repaired by sanding and refinishing. In other cases, we can save the flooring using specialized hardwood floor drying mats that push air into the flooring.

If you ever notice damage to your hardwood floors after you have burst pipes, call SERVPRO of Marlboro / Concord at (978) 486-9868. 

An Appliance Malfunction in Marlboro Homes Causes Water Damage

4/28/2021 (Permalink)

Water damage from appliances cause a huge mess in your home. Call SERVPRO for their experience and technology for all of your water damage restoration

SERVPRO is available to provide water removal services in Marlborough

Marlborough, MA, has recently been designated as one of the fastest-growing communities in the region. People find the city convenient as it is only a 40-minute drive from Boston. The town is also located within 50 miles of five airports.

There are six major highways within five minutes from the city. There are also 11 hotels in the community where visitors can stay for an extended period. 

Stay in one of the city's 1,800 hotel rooms.

The town of Marlborough has the following fancy hotels people can stay at:

• Best Western Royal Plaza- This hotel is the largest in the city as it houses over 400 rooms. The building has over 20 meeting rooms with a total of over 67,000 square feet of meeting space. The facility also contains 1,700 parking spaces.
• Courtyard By Marriot- This facility has over 200 guest rooms for people to stay the night. The building has 8,000 square feet of meeting space over its 11 rooms. The hotel's 436 parking places allow room for everyone attending an event.
• Embassy Suites- The Embassy is a little bigger than the Courtyard by Marriot as it houses 229 rooms. The meeting space is a little smaller as there are six rooms with 3,500 square feet of meeting space. The hotel's parking lot is much smaller, with 150 parking spots.

Marlborough's famous eateries

The city is home to over 100 restaurants, including the following popular eateries:

• Bolton Street Tavern- This restaurant is one of the most popular spots in town to enjoy some American food. The Stournaras family has operated the eatery for three generations. While eating, people can enjoy exquisite views of Lake Fort Meadow on Bolton Street.
• Bertucci's- This eatery became well-known for serving some of the area's best Italian food. The business has been in operation since 1981, and it strives towards producing family-inspired recipes on its brick oven. Now the company has over 50 locations across the country that serve delicious pizza and pasta dishes.
• Labareda's Brazilian BBQ and Bar- This family-owned and operated restaurant offers a modern twist on classic Brazilian dishes. The menu combines traditional flavors of Brazilian recipes with an American flair. People eating there can enjoy sharable plates, small dishes, or all-you-can-eat Brazilian Rodizio.

SERVPRO can provide water removal services in the Marlborough region

If a pipe breaks or one of your appliances malfunctions, the moisture can head straight to your flooring. If they get saturated after you suffer from burst pipes, your carpets can become delaminated where the fibers separate from the backing. Hardwood floors can also get negatively affected if they get wet.

The first step to any water damage remediation project is to inspect the entire structure to see where the moisture traveled and which building materials and contents contacted moisture. For example, if we find that the source of the damage is ceiling leaks, we can conduct the following services:

• Water Removal Services
• Water Damage Repairs
• Ceiling Repairs from Water Damages
• Cleaning up after a Sewer Backup
• Basement Flooding Cleanup

If you ever suffer from burst pipes or your ceiling leaks, call SERVPRO of Marlboro / Concord at (978) 486-9868.

SERVPRO can provide water clean up in Marlborough

4/1/2021 (Permalink)

Kitchen appliances leak all the time. Call SERVPRO for the water restoration service needed for your home.

Water Leak Clean-Up in Your Marlboro Home. 

Any appliance inside your home can malfunction and leak water into your house. For example, water damage repairs could become necessary if your water heater breaks and leaks. 

When conducting water removal in Marlborough, our SERVPRO technicians' main goal is to remove moisture as quickly as possible. The first step in water clean up is to extract all of the H2O while it is still a liquid. Then, we set up air movers and dehumidifiers to remove moisture from your building materials and the air. Using a portable electric heater can also be beneficial in the following ways:

• Heating the environment can help speed up the evaporation process during water damage remediation. 
• Portable heaters can be used in the emergency services water damage field to focus heat in a particular area, such as your wet hardwood floors.
• The mobile electric devices come with a heating system and a fan to push air.
• We can use plastic to seal off an affected section of your hardwood floors during water damage repairs to focus the heat in one area.

If your water heater ever malfunctions and leaks water into your home, call SERVPRO of Marlboro / Concord at (978) 486-9868.

Concord Area Residents – Thursday Night Shopping and Dining

12/8/2020 (Permalink)

Enjoy holiday gift shopping while SERVPRO gives you the gift of a clean home after water damage strikes, leaving it "Like it never even happened."

Enjoy Concord, Massachusetts Vendors for Hassle Free Shopping Every Thursday Night this Holiday Season

Everyone likes to have a way to get their shopping done without going through packed malls or waiting for packages to come in the mail. This holiday season, you can get your shopping done in the Concord area on Thursday, December 17th, and Thursday nights this holiday season. Across Concord Center, Thoreau Street, and West Concord, you will find a variety of goods from stores such as:

• Artisan Way
• Reasons to be Cheerful
• The Concord Toy Box
• Vanderhoof Hardware
• Blue Dry Goods
• Joy Street Life & Home Gift Shop
• West Concord Pharmacy, and many more

Once you do some shopping, you can either grab some takeout or enjoy dining at local restaurants like Concord Teacakes, Trails End Café, Woods Hills Tables, and many others. 

Half the fun and joy of the holiday season is experiencing shopping with local vendors. SERVPRO of Marlboro/Concord supports all local businesses and residents that may require help with water extraction and cleanup. If you wish to enlist the expertise of our trained and IICRC-certified water restoration technicians (WRT), call us at (978) 486-9868 so that we can send out a crew to begin the assessment followed by detailed extraction and drying efforts.

Properly Mitigating Water Damage is Crucial for Achieving the Best Results in Your Marlborough Home

11/24/2020 (Permalink)

For water mitigation services in your property, trust the experts at SERVPRO. We will leave your property "Like it never even happened."

Calling SERVPRO to Your Marlborough, Massachusetts, Property Ensures Fast Action Using Proven Water Mitigation Techniques

Dubbed the city “Where all of New England meets,” Marlborough, Massachusetts has something for everyone. It is situated right between two major hubs within the state in the way of Worcester and Boston. You will find a vast assortment of sports venues nearby, as well as plenty of excellent entertainment facilities, conventions, and business events. As of the 2010 U.S. Census, Marlborough had a population of 38,499, and it is part of Middlesex County.

Sometimes known as Marlboro, the town of Marlborough, MA, was originally home to many families of the Pennacook Native American tribe. The town was named after Wiltshire, England, which was a market town many years ago. The first urban settlements in the region sprouted up in 1657 before it was officially incorporated in 1660. Due to the overwhelming impact of Christianity in the area, Marlborough is renowned for being a “Praying Indian Town.”

Marlborough is home to a well-known institution by the name of Framingham State College, and it is also in relatively close proximity to Boston Logan International Airport. The town is just 35 miles away from New Hampshire to the north and 45 miles from Providence, Rhode Island, to the south. This region is home to over 100 restaurants and just under 2,000 hotel rooms, so there is always room for travelers looking for something new to experience in New England.

Marlborough, Massachusetts is Rich with Attractions and New England Charm

Anyone living in the Marlborough area already knows just how many things there are to see and experience. This is a region filled with outdoor activities that you can take part in throughout the year, including skiing or snowboarding in the winter and hiking or swimming throughout the summer months. Some of the top attractions that are on the must-see list include:

• Trombetta’s Farm – Located on Farm Road, this spot is very popular with locals and travelers alike. During the warmer months, this is a go-to location for everything from beautiful flowers and plants in the garden center, a few rounds of fun while enjoying mini-golf, or partaking in a dish or cone of homemade ice cream. Fun for the entire family, Trombetta’s Farm is a destination you do not want to miss.
• The Prospector – Whether you want to grab a bite to eat with friends or have a quick libation after work, The Prospector on Lincoln Street is an excellent choice. Serving a variety of pub food along with a range of beers and tap and craft cocktails, this is a perfect place to take in some of the local cultures while relaxing for a bit. Locals will say that this is the number one place to go for St. Patrick’s Day celebrations, where the bar features a mouth-watering corned beef and cabbage meal at a great price.
• World War II Memorial Beach – When you need to cool off when the temperatures are on the rise, then the World War II Memorial Beach is an excellent place to visit. Located on Causeway Street, recent work has modernized this waterway to make it more inviting to visitors. Not only is there new parking and restrooms, but the environment is very family-friendly and the perfect way to spend a day when the weather is nice. However, many like to visit for a brisk walk in the colder months and take in some beautiful scenery and fresh air.
• Wayside Country Store – Is it impossible to pay a visit to a town in New England without taking in one or more of the local country stores. You will find the Wayside Country Store conveniently located on Boston Post Road in the heart of Marlborough. Whether you want to enjoy a bit of nostalgia while browsing through the tremendous selection of candy or you want to find a unique gift for someone special, this is a country store that has it all. The atmosphere is warm and inviting, complete with plenty of snacks, treats, and a nearby pond where you may find some lovely swans and geese swimming around.

If you are looking to go shopping, the Solomon Pond Mall is a spot offering plenty of large plazas as well as big box stores. There is also the Assabet River Rail Trail that spans 5.6 miles for anyone who has an active lifestyle and offers a lovely escape for walkers, cyclists, and runners.

Other notable attractions in the area include a long list of great bakeries and restaurants, such as:

• Lost Shoe Brewing & Roasting
• Kenny’s Market
• FISH Restaurant & Wine Bar
• Eastside Grille
• Wildwood Steakhouse, and more!

SERVPRO Wants Marlborough, MA Area Residents to Know That Their Water Mitigation Needs are Covered 24 Hours a Day, Seven Days a Week

The faster that you act to remove water from your home after an incident, the quicker you can get back to your routine. Additionally, handling water mitigation as promptly as possible, lessens the loss and saves money on the overall project. SERVPRO will come to your Marlborough property to begin the steps of restoration, which starts with removing standing water so that it does not have the chance to migrate into other unaffected areas of your home. 

Water mitigation in Marlborough calls for skilled IICRC-certified technicians trained to handle the job. There are several ways that we take on water removal in your home, including efforts like:

• Utilizing carpet wants and pumps to pull out any standing puddles of water
• Extractors that help to press water from carpeting as well as the padding below
• Powerful air movers and dehumidifiers used in tandem to help evaporate water and restore the relative humidity within the space
• Careful cleaning using industrial-strength, EPA-registered antimicrobials to ensure no foul odors get left behind

Water mitigation is best when left to the professionals so that you have peace of mind knowing that everything gets done right the first time. SERVPRO of Marlboro/Concord is the team to call when you need rapid cleanup and restoration after a water-related emergency. With a phone call to our office at (978) 486-9868, we send out our Green Fleet featuring trained technicians to get started.

Is It Absolutely Necessary to Hire Disaster Response Professionals to Direct the Water Damage Repair in My Marlborough House?

7/31/2020 (Permalink)

Water damage remediation is a complex process and needs professionals. Call SERVPRO for water damage remediation.

Opening a Window and Flipping on a Fan Is Probably Inadequate As Your Sole Water Loss Intervention -- Let SERVPRO Manage Your Marlborough Water Damage Repair

No time is preferable for water damage in Marlborough, but certain atmospheric conditions make cleaning up and drying out after water loss more challenging. Your first inclinations and the advice you receive from friends, family, and research might have you opening doors and windows wide as the water damage planning progresses, creating what the industry calls an open drying system. Depending on the materials affected, the temperature and humidity in different environments, and other factors, an open drying system could be spot-on effective or cause more water damage to repair.

Does Science Really Matter During Water Damage Repair, or Should I Follow My Instincts?

Repair of Marlborough water damage depends on a comprehensive understanding of how water, air, temperature, and structural components relate when materials are wet. Extraction of liquid water and then applied drying techniques are how research indicates damaged materials regain their function and appearance. Fundamental to the science of drying, or psychrometry, is that liquid water and airborne moisture (water vapor) damage the structure they touch. The damage is progressive and cumulative, emphasizing that rapid and equipment-assisted water removal and drying are vital to its repair.

Will Waiting for Water to Dry Out on Its Own Cause More or Less Damage?

Failing to respond immediately to water damage in your Marlborough home ensures that the harm will continue and worsen, complicating the repairs needed. If you try to hasten the drying by introducing outdoor air and running fans or dehumidifiers without managing psychrometric conditions appropriately, the hope of repairing the damage fades. Our managers and technicians complete the rigorous coursework developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The training provides them with a context for planning an effective water damage repair plan, manipulating the three psychrometric conditions for optimal outcomes:

• Humidity -- determines how receptive air is to accepting more water vapor from damaged materials
• Airflow -- air movers positioned advantageously sweep vapor-saturated air away from surfaces, permitting the less humid air moved adjacent to wet surfaces to accept additional vapor
• Temperature -- warmer air can hold more water vapor

Wait -- Do I Want My Home Filled with High-Humidity Air?

As the humidity of the air rises, the chance of additional damage to structures also increases. Our certified and experienced water damage repair technicians do not merely balance airflow and temperature until the humidity becomes oppressive. Once the air movement and temperature fully load the air with vapor, we configure dehumidifiers to absorb (desiccant) or condense the water vapor, containing it for disposal outside of the house.

Will Even Well-Balanced Drying Repair the Water Damage Alone?

It is also useful to note that failing to use aggressive extraction prior to choosing a drying system is a huge mistake. Extraction with pumps and truck-mounted extractors is vital to successful water damage remediation, substantially shortening the time needed to dry structures:

• Truck-mount extractors can remove 36,000 gallons of water a day
• High-efficiency dehumidifiers, in contrast, remove 30 gallons of fluid a day

We always start with pumping and extraction, completing the job with the most advantageous drying system.

Why Is Opening My House Up to Outside Air a Questionable Action During Water Damage Repair?

Employing an open drying system, where outside air exchanges with the air inside your home, can work in some circumstances. Those circumstances, however, are limited and unlikely to be easily understood without IICRC training. Only when the following conditions are in place and stable over time will the desired air exchange, and repair of water damage, occur:

• The outdoor air must be warmer and much drier than the interior air (high temperature and low relative humidity)
• The contrast between the humid indoor air and dry outdoor air must show at least a 20 grains per pound (gpp) lower humidity

Note: Optimal levels for efficient drying are at less than 40 percent relative humidity

All that it takes for an open drying system to slow down or reverse structural drying is for the weather to change. Additionally, 40 percent humidity may rarely or never occur in some climates.

Partnering with SERVPRO of Marlboro / Concord to repair water damage ensures your home benefits from scientifically based best practices, welcoming you back to “Like it never even happened,” condition. Call us at (978) 486-9868 day or night to schedule an assessment and planning session.

How Do I Know If I Have a Hidden Water Issue in my Marlborough home?

6/8/2020 (Permalink)

We’re Faster to Any Size Disaster!

Certain Telltale Signs and Regular Inspections Often Reveal Hidden Water Problems in Your Marlborough Home

Slow water leaks from damaged roofs and deteriorated pipes can go unnoticed for a long time. This dripping water can, over time, accumulate in attics and behind walls, causing destructive fungal growth and fostering harmful bacterial proliferation. This is why it is important to know the signs of a hidden water leak and to routinely look for them around your Marlborough home. Also, it is essential to periodically have your house inspected for water damage.

What are the Signs of Hidden Water Damage?

There are numerous sure signs of water damage.  SERVPRO, a Marlborough water cleanup service, tells area homeowners to look for the following hints of unseen water issues:

    •    Unpleasant musty odors
    •    Mold on baseboards, walls, or ceilings
    •    Waterstained or discolored structural elements
    •    Paint/wallpaper bubbling or drywall/plaster deterioration
    •    Warped walls or buckling ceilings/floors

If you notice any of these symptoms, you need to contact a good water cleanup and remediation company as soon as possible.

How Can SERVPRO Tell If I Have Unseen Leak-Related Damage?

SERVPRO has an arsenal of state-of-the-art moisture detection equipment at its disposal. This gear enables us to quickly and efficiently find the location of water leaks and identify the materials affected by the related moisture. Our high-tech inspection equipment includes:

    •    Moisture sensors that can detect moisture in walls and baseboards
    •    Meters to measure the actual moisture levels in structural elements and household contents
    •    Infrared cameras that can look through ceilings, walls, and baseboards to locate leak sources

Ultimately, these tools enable our technicians to rapidly diagnose your particular water issue and get to work resolving it.

As a homeowner, you need to remain vigilant in guarding against all water-related threats. This vigilance involves keeping a watchful eye out for signs of inconspicuous water damage and having your home periodically inspected for such problems. With all that said, if you ever need help or a professional inspection, call SERVPRO of Marlboro / Concord at (978) 486-9868.

Can SERVPRO Help Me With Water Damage From An Ice Dam In Littleton?

4/24/2020 (Permalink)

Icicles are beautiful to see but it Ice is forming in your gutters, you could get water damage inside your house.

How Ice Dams Cause Water Damage to Homes in Littleton, SERVPRO Can Help.

The attic space above your home experiences much more significant fluctuations in temperature throughout the year than the rest of your Littleton home does. When attics become warmer than the outside air and begins melting the underside of any snow or ice on the roof, water from this snow and ice melting can enter the home.  

Littleton homeowners might experience water damage inside their homes when ice dams form on their roof. An ice dam traps water while the weight of the ice and compacted snow forces the water to travel upward in between shingles. This water eventually drips or trickles into the attic area and begins destroying materials. Insulation can become too compressed to protect from loss of heat, which often creates increasingly more massive ice dams later.  

Water that enters your home in this manner can ruin more than your insulation. It can create the perfect oasis for microbes to occupy in your attic. Any air ducts with cracks or other breaks in them can whisk microbial matter into your living space downstairs, also. More visibly, water from slowly leaking roofing can cause stains on ceilings and in the upper portion of walls. Floors in your attic can become weak, making them unsafe. Items of a more fragile nature stored in your attic can also sustain water damage directly from seeping water or indirectly from water vapor that condenses on the surfaces of a box's interior and its contents.  

The technicians at SERVPRO professionally mitigate the effects of water damage caused by ice dams in attics and living spaces. We can tarp the roof for temporary relief and recommend a team of professional roofers who can make the repairs necessary to prevent the problem from recurring. Once water finds a way into a home, that pathway remains open until we close it off physically.  

SERVPRO employees understand the importance of following local guidelines in the disposal of materials like insulation, and we always do this in the safest manner possible. Double bagged materials remain safely contained as we carry them out of your residence. We bring the equipment necessary to dry out any dampness remaining quickly, as well. Once finished, we clean up the area and leave it all looking “Like it never even happened.” 

SERVPROof Marlboro / Concord is always ready to help you restore your home by mitigating water damage that can continue to spread and worsen. Call us at (978) 486-9868, so we can help you, also. We serve those in Bolton, Stow, and Acton, as well as neighboring communities.

 To find out more about Littleton, click here.

Can SERVPRO Tell Me How Water Cleanup Works For Marlborough?

4/21/2020 (Permalink)

A quick response is crucial to homes that need water cleanup in Marlborough.

SERVPRO Can Show You How Water Cleanup Works In Marlborough.

Water or fire damage is a distressing situation, and your response is crucial. When water leaks, it can carry bacterias, sewage or grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation the less likely it is that permanent damage occurs. SERVPRO has a crew of highly trained technicians who can be onsite within just 4 hours from notice of loss.

A quick response is crucial to homes that need water cleanup in Marlborough. The thing a qualified water technician can do when arriving on site is to assess immediate danger and mitigate loss. That begins by finding the source of water, cordoning off areas of danger and removing furniture and possessions.

In our 40 years of experience, our experts have found that communication is key to the job. A SERVPRO professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any pre-existing conditions or materials that could be a problem, like asbestos, you need to let our team know.

Once we are both satisfied, we begin by extracting water. SERVPRO can use powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage which is measured using moisture meters.

With the initial phase complete, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized and returned to their original place. SERVPRO always look to mitigate loss, but in some cases, items may be beyond repair.

A full explanation can be given during the final walkaround to show you where work has been done and areas where replacements are necessary. We then clear away our tools, remove any barriers placed in affected areas and leave you with a clean, water-free home.

SERVPRO Says to Repair Water Damaged Areas in Your Marlborough Basement without Delay

There are plenty of emergency situations that you can face when you are a homeowner with sound explanations, but this is not always the case. When you are dealing with something like a wet basement in your Marlborough home, several different causes could be to blame for the situation. More importantly, this is a situation that requires your immediate attention to prevent various types of on-going damage.

Often, a wet basement in your Marlborough home indicates a failure of your foundation or elements like your sump pump. Discovering dampness or wetness to the area might, in fact, be an excellent means of identifying a potentially disastrous problem before it becomes a threat. This situation provides an opportunity for our SERVPRO restoration specialists to restore the current water damages and to prevent the problem from reaching a more extreme result in the future.

When your foundation begins to waiver in its duties of keeping moisture and water on the outside of your home, it rarely happens all at once. Dampness and wetness in your basement can be a clear indication of the structural integrity of this critical component of your house starting to degrade and wear. With the appropriate tools and experienced eyes, these vulnerable spots can get identified and repaired before further degradation occurs, permitting water to enter your home unabated. The scope of service depends on the needed products and procedures to rectify the issue of water intrusion or seepage. Simply applying a waterproofing formulation or even trenching along the exterior perimeter to control french drains and tiles may be in order. Hydrostatic concrete is also in our arsenal of products. Vapor barriers form an integral factor in the prevention of water seepage.

Additionally, your wet basement can allow for instances of mold growth. With naturally occurring mold spores in the air that we breathe, warm air and moisture are the only elements required for these spores to seat themselves on surfaces and form colonies. Resolving the dampness in the area through SERVPRO's dehumidification and drying processes can eliminate the components necessary to facilitate fungal growth.

From the moment that our restoration specialists arrive at your home, we assess the full scope of the damage to the basement and coordinate with you to map out a restoration plan. This visual inspection is critical to locating the source of the moisture and resolving this issue (when possible) to prevent this detrimental environment from continuing in the lower level of your home.

If you find your home in a water emergency, your first call should be your insurance company. The second should be SERVPRO of Marlboro / Concord. Call us on (978) 486-9868 now, and we promise to arrange a service within one hour.

Click here for more about Marlborough.

Concord, MA: Your Local Water Damage Specialists

3/5/2020 (Permalink)

SERVPRO of Marlboro Concord on the scene helping our neighbors in Concord, MA

When the crew from  SERVPRO of Marlboro / Concord arrives on site we are working extracting and removing the water from your damaged property. We use commercial grade blowers and dehumidifiers to dry out the structure, or building. Once the drying process is completed and inspected for quality, we start the repair and restoration process. As a member of a New England community with older homes, we understand Concord’s Demolition Review Bylaw to preserve and protect significant properties  built before 1941 that constitute or reflect “distinctive features of the architectural, cultural, political, or social history of the Town.”

If your home requires extensive cleanup and restoration, we may conduct an efficient and organized move out of your belongings to protect your belongings from further damage.

We do all the repairs needed for any type of water damage in the Concord, MA area. We handle all flood damage jobs in the Concord area working with your homeowners or property insurance companies. 

Flooding and Water Damage Restoration in Concord, MA

We are your Concord, MA local water removal and cleanup specialists.  As a member of the local community we are ready to provide honest and professional damage restoration to your Concord home or commercial property at a moment's notice after you call.  We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. We document the drying process to make sure your property is dry and the job is done right.

We would like to thank the community of Marlborough and Concord, Massachusetts for supporting us as your local company for repairs and cleaning related to local properties. 

Water Damage and Flood Damage Restoration in Concord, MA

SERVPRO of Marlboro / Concord

• On Call 24-Hours for Emergencies
• Faster to Any Size Disaster
• Locally Owned and Operated
• Highly Skilled Water Damage Restoration Team
• State-of-the Art Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (978) 986-4551

24-Hour Emergency Water Removal Service

As your neighbors in Concord, MA, you should expect quick response time to your property. 

Faster to Any Water Disaster

If your Concord home or business is affected by a flood or other water emergency, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

We are right around the corner serving neighbors in:

We are proud to serve our local communities:

Marlborough, MA      Maynard, MA

Boxborough, MA       Bolton, MA

Littleton, MA            Carlisle, MA

Acton, MA                 Stow, MA

Hudson, MA             Concord, MA

Remarkably-Trained Water Damage Repair Professionals

We have the latest professional training and experience making us leaders when it comes to restoration services We utilize our training and experience dry your property as quickly as possible restoring it back to pre-water damage condition. In order to validate your property is dry, our process includes documenting the process.

We are delighted to become a lively member of this group. SERVPRO of Marlboro / Concord is in your area controlled and possessed, so we are already close by and ready to help Concord residents and business owners with any-size water damage emergency

Our Water Damage Restoration Approach

The overall process remains identical, even though every level of disaster might be different and requires a unique remedy. The techniques listed here demonstrate our process for the “typical” water damage crisis.

1. The Emergency Call 

Once you call us, our intake specialist will ask some questions, which will help us respond to your situation urgently more quickly and efficiently. This preliminary questioning is a crucial part of the speedy, robust recovery.

2. Damage and Inspection 

We carefully check out the rooms of your property, identifying the level of damage to the interior. Inspecting your property is an essential key to producing a highly effective plan that can lead to an effective repair.

3. Water Extraction and Disposal

Typically, thousands of gallons of water are eliminated utilizing our high powered pumps and extractors throughout the water removal process. We begin this technique as soon as possible to minimize additional problems and also to help prevent mold development.

4. Dehumidification and Drying out your Concord property

After the water removal from the property, we use specific devices to target this type of water that’s more difficult to gain access. Our experts use a lot less intrusive, clinical drying techniques to pull the rest of the water damage and humidity out of your home with commercial air dryers and dehumidifiers.

5. Cleaning and Sanitization

We clean, repair, and disinfect each of the restorable buildings and items that display damage from water. Our company is good at cleaning elements utilizing a variety of techniques. Our training gives us the knowledge to get rid of odors using industrial air scrubbers and fogging products.

6. The Renovation 

Restoring your property is the final step in returning your property to its pre-disaster condition. The restoration process may be minimal like changing drywall or could consist of major remodeling and construction, like rebuilding basement rooms, bedrooms or kitchens in your home

Trusted Professionals in Restoring Property After Water Damage

SERVPRO of Marlboro / Concord understands your common water problems and is ready to react together with the right instruments and team. SERVPRO is a respected good friend, standing by the community in need of help. We are proven leaders in the water damage repair business. Call us att (978) 986-4551. We are ready to make this situation “Like it never even happened.”

Common questions when it comes to water damage restoration services.

Q: Are estimates free for water damage restoration services?

A: Estimates for water damage cleanup and repair services are always free.

Q: Will my property insurance policy cover all water damage restoration?

A: There are a few circumstances when an insurance policy can cover problems  caused by water. These may include accidental issues like a broken pipe or water main break. However, flood damage is not usually covered by a  homeowners policy. Floods typically fall under the coverage clause as caused by “Acts of God." Property owners should let us know of any insurance coverage so we can help determine whether the water cleanup and repairs would be covered. The insurance may cover the costs of drying the home. 

Q: Besides water damage restoration, does SERVPRO offer any other services. 

A: Yes. We offer a wide ranges of services related to cleaning and restoration.  We understand that life happens. Kids knock over paints, pets can mess up furniture and carpets, and homes can get dusty and dirty. SERVPRO offers cleaning services ranging from HVAC cleaning to removing items that are biological hazards.

Owner Kevin Lee of SERVPRO of Marlboro / Concord takes a proactive approach when it comes to offering special services to the community. Because seasons change up here in New England, some of our cleaning services are seasonal. Check out a few our specialities below.

• Air Ducts & HVAC
• Wardrobe and Contents Restoration
• Odor Removal

Learn more about us, find us and review us on our Google My Business Profile. 

Flooding and Water Damage Restoration in Marlborough MA

3/3/2020 (Permalink)

We are your neighbors in Marlborough, MA

When your Marlborough property sustains water damage from leaks or flooding our local team has the knowledge and equipment to properly restore your property. 

The extraction and water cleanup process is completed by our local expert technicians who will document the drying process and work with your insurance company. 

Documenting the process validates that your Marlborough property has been dried properly and thoroughly.

SERVPRO of Marlborough / Concord

• Faster to Any Size Disaster
• Highly Trained Water Damage Restoration Specialists
• 24-Hour Emergency Service
• Locally Owned and Operated - See our About Us Page
• Advanced Restoration and Cleaning Equipment

Water or Flood Damage? Call Us Today – (978) 486-9868

24 Hour Emergency Water Extraction Service

Damage from flood water can affect your Marlborough home or business, without warning, at any time. That’s why our Marlborough / Concord area specialists are on standy-by to provide emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

Prompt response time and action is vital when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Marlborough residents can expect someone to answer your emergency phone call day or night.

Expert Level Water Restoration Specialists

We it comes to water damage, we are your neighborhood specialists. To get your property dry and back to pre-water damage condition we start the process as quick as possible. We use state-of-the-art water extraction and drying equipment along with scientific drying principles to get your Marlborough, MA  property dry quickly. We will be documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated in Marlborough, MA

SERVPRO of Marlboro / Concord is locally owned and operated so we are part of this community too. When you have an emergency, we’re already nearby and ready to help. We take pride in being a part of the Marlborough community and want to do our part in making our local community the best it can be.

We are proud to serve our local communities:

Marlborough, MA      Maynard, MA

Concord, MA            Boxborough, MA

Littleton, MA            Bolton, MA

Acton, MA                Carlisle, MA

Hudson, MA             Stow, MA

Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Free Water Damage Restoration Estimates

Estimates are always free of charge. 

Can you quote the price of water damage restoration over the phone?

Guessing the severity of the water damage over the phone without our technicians actually seeing or inspecting it wouldn't be the right thing to do

We are ready 24 hours a day to respond. 

The exact price of restoring your Marlborough - Concord area property following a water damage emergency is virtually impossible to determine on our first visit.

However, in order to give you an idea, we will use our knowledge and training to provide you an initial estimate while on our first visit if requested. 

The final bill will be forwarded to you and/or your insurance company upon completion.

Helpful Water Damage Emergency Tips

After any water damage situation, your primary focus should be safety first:

• Is it safe to stay in the property?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Wet materials are VERY heavy. Be careful!
• Only do things that are safe for you to perform.

Have A  Water Damage Emergency? Call (978) 486-9868

What To Do After Flooding

• Remove excess water by soaking it up with a mop and blotting.
• Wipe water from wood furnishing after removal of lams and other lighting along with tabletop items.
• Remove and prop damp upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

At the first sign of water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We are locally based and no matter how much or little the water loss is in your home, We’re Faster to Any Size Disaster.

Learn more about our community in Marlborough. 

SERVPRO Provides Expertise, Equipment, and Speed to Mitigation Water-Damaged Concord Basements

12/11/2019 (Permalink)

NO! SERVPRO Has More Advanced Pumping Equipment to Mitigate Flood Losses in Concord Homes

For Concord Basements Using High-Pressure Extraction Pumps May Be Crucial

Many Concord homes have basements. Whether these areas have become converted into additional living space for your house or not, they remain susceptible to the groundwater threats as well as bursting pipes in the wintertime. With cold snaps typical through the winter months, inadequately insulated pipes could burst and cause substantial problems for the lower level of your home. Our SERVPRO professionals must choose the fitting extraction techniques based on the severity of the problem and its location, but we have ideal tools for these subterranean extraction needs.

 As challenging as water removal for Concord homes might become, in some instances, having the right tools from the beginning can ensure that these mitigation tasks begin shortly after our team first arrives. With basement damages, you need a pump capable of high-powered extraction over a considerable distance when no suitable drain exists to use in the basement level. Because of this, our professionals can utilize specialty pump options like our high-pressure pumps.

These units have gotten designed, as their name would suggest, to provide high-pressure operation parameters. These machines have a higher discharge head, often up to 360 feet, but can struggle with the presence of solids and debris in the water. While they are suitable for the use of clean water losses in the lower level of your home, it would struggle with the dirt, debris, and sediment commonly found in natural flooding threats. These devices can offer a high amount of lift as well, making them ideal for use in the lower levels of your home when other pumps with a shorter discharge capability are not applicable.

Extraction is a vital component to getting the house restored after a water loss incident. Once the pumps have done their job, concentrated wet-vacuuming can begin so that drying is efficient. Because much of the basement materials are masonry and concrete with lower porosity ratings, effective extraction and drying can often protect these materials from requiring removal or repair.

As challenging as water losses can feel in your basement, especially during the winter months, our SERVPRO of Marlboro / Concord team is here to help. Give us a call anytime at (978) 486-9868.

SERVPRO Provides Expertise, Equipment, and Speed to Mitigation Water-Damaged Concord Basements

12/9/2019 (Permalink)

The Green Fleet from SERVPRO Carriesw Advanced Pumps and Equipment for Water Damage Mitigation in Concord

For Concord Basements Using High-Pressure Extraction Pumps May Be Crucial

Many Concord homes have basements. Whether these areas have become converted into additional living space for your house or not, they remain susceptible to the groundwater threats as well as bursting pipes in the wintertime. With cold snaps typical through the winter months, inadequately insulated pipes could burst and cause substantial problems for the lower level of your home. Our SERVPRO professionals must choose the fitting extraction techniques based on the severity of the problem and its location, but we have ideal tools for these subterranean extraction needs.

 As challenging as water removal for Concord homes might become, in some instances, having the right tools from the beginning can ensure that these mitigation tasks begin shortly after our team first arrives. With basement damages, you need a pump capable of high-powered extraction over a considerable distance when no suitable drain exists to use in the basement level. Because of this, our professionals can utilize specialty pump options like our high-pressure pumps.

These units have gotten designed, as their name would suggest, to provide high-pressure operation parameters. These machines have a higher discharge head, often up to 360 feet, but can struggle with the presence of solids and debris in the water. While they are suitable for the use of clean water losses in the lower level of your home, it would struggle with the dirt, debris, and sediment commonly found in natural flooding threats. These devices can offer a high amount of lift as well, making them ideal for use in the lower levels of your home when other pumps with a shorter discharge capability are not applicable.

Extraction is a vital component to getting the house restored after a water loss incident. Once the pumps have done their job, concentrated wet-vacuuming can begin so that drying is efficient. Because much of the basement materials are masonry and concrete with lower porosity ratings, effective extraction and drying can often protect these materials from requiring removal or repair.

As challenging as water losses can feel in your basement, especially during the winter months, our SERVPRO of Marlboro / Concord team is here to help. Give us a call anytime at (978) 486-9868.

We Can Save Your Water Damaged Concord Home

8/22/2019 (Permalink)

At the first sign of gray water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868.

Gray Water - The Middle Child Of Water Damage In Concord Homes

Clean water spills are by far one of the most common sources of water damage in homes. When water leaves a pipe under a vanity sink or supply line breaks behind a washing machine, that is considered clean water and it has no real hazards to come into contact with during mitigation. Gray water is the name given to water that emanates from sources such as untreated wastewater resulting from washing machine tubs, bathtubs or clean water that has been left standing over 24-hours but less than 48-hours. After 48-hours it is labeled black water and considered a class three biohazard.

When SERVPRO mitigates water damage in Concord homes where gray water is the source, there are often opportunities to save many items through restoration techniques as long as the extraction and drying begin a short time after the water loss event in the home.

Our technicians answered a call to assist a homeowner with a toilet overflow, which is another gray water source. We arrived on-site quickly and extracted the remaining moisture from the bathroom. The homeowner did an excellent job of blotting away the water with towels before our arrival. Our technicians removed the bathroom mats for drying and disinfection.

The three most common reasons for a toilet backup are:
    •    A blockage in the drainpipe
    •    A blocked sewer line or intrusion by a tree root
    •    Toilet trap failure

In this case, the culprit was a toilet trap blocked by a previously flushed child's toy car. Our moisture detection equipment found water migrated under the bathroom cabinet, and we removed the baseboard to extract water and provide adequate airflow to dry the area.

After drying the bathroom, we scoped the room one more time to ensure no excessive areas of moisture remained and our technicians cleaned and disinfected the bathroom so it would be sanitary for use.

At the first sign of gray water damage, contact SERVPRO of Marlboro / Concord at (978) 486-9868. We are locally based and no matter how much or little the water loss is in your home, We’re Faster to Any Size Disaster.

For more about Concord click here.

We Have The Equipment Needed For Your Littleton Water Damage Restoration Services

7/5/2019 (Permalink)

Leaking faucets that are not caught immediately always create problems for the homeowners. Call us right away so we can begin restoration.

Before You Secure Water Removal for Your Littleton Residence

Water loss incidents that occur in any Littleton home can be traumatic and stressful occurrences, especially when a homeowner is unprepared for how quickly the situation can get out of hand. With so many areas of the property that can rapidly become exposed to spreading water, saturation of construction materials and structural elements are a legitimate concern. Also, standing water poses threats of its own that require effective and efficient extraction tools and equipment to overcome.

With a network of plumbing that comes to a hub in the basement area of your property, water damage in Littleton houses can originate or pool the heaviest in this lowest level. While many homeowners might consider extraction from a concrete floor to be much easier to manage than materials like vinyl flooring or tilework, there are specific steps that must occur to protect even a poured floor with a rough finish in the basement of your house.

With multiple tools that can get used to remove standing water from a property quickly, our SERVPRO technicians must first determine which equipment is ideal for the job at hand. With several inches of standing water collecting in the basement of your residence, our professionals might opt for powerful extraction approaches like truck-mount pumps that can remove high volumes of water rapidly at a rate of up to 300 psi.

Before you reach out to our SERVPRO professionals to clean up the mess that water damage incidents can produce, you can look to identify the source of this damage and shut off the water supply to this breach. The more efficiently that homeowners can thwart the water getting fed to plumbing breaks, the less widespread water damage they must contend with in the property.

No two water loss incidents are the same, but experience counts when it comes to water damage recovery in your home. Our SERVPRO of Marlboro / Concord professionals have years of experience and training to become knowledgeable and productive assets to the restoration industry. Give us a call anytime at (978) 486-9868.

See more about Littleton.

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Immediate Action After A Water Damage Incident In Your Concord Home Can Limit Further Damage

6/14/2019 (Permalink)

At the initial sign of damage in your Marlborough, Littleton or Acton home, you can call us at (978) 486-9868 for cleanup and restoration service.

Prompt Water Cleanup In Your Concord Home Can Prevent Further Structural Damage

You can feel the effect of water damage in your home within minutes whether the water loss incident is caused by leaking pipes, malfunctioning appliances, or an overflowing sink. The damage to the structure of the building or your belongings can be significant and needs prompt attention.

Water can wreak more havoc the longer it goes without proper cleanup. The remediation specialists at SERVPRO understand a good deal of water damage situations and provide effective water cleanup services for Concord homes. Time is a critical element in preventing permanent water damage to homes and their contents.

If water pools on wooden flooring for an extended period, it can warp, cup, or buckle. Our technicians can dry your hardwood floors to prevent buckling, warping, or cupping from becoming permanent. Drying hardwood floors soon prevents secondary damage. Our crews position air movers to apply airflow underneath and on top of wood flooring. We use moisture meters to check the moisture content of the wood floors. If the moisture content is below 16%, we increase air temperature to expedite the evaporation process. If the floor finish delays evaporation, we can remove it or use a pin roller to perforate it so that moisture can escape.

If water has pooled on your carpeted floor, our SERVPRO crew can use water damage mitigation and drying systems that can dry the carpet and pad without having to remove the pad. We call this method in-place drying, and it involves extracting water from the carpet thoroughly and using air movers and dehumidifiers than usual. In-place drying is only suitable if a carpet has not been exposed to water for over 72 hours. It offers the benefit of minimal disruption and less damage to the carpet since it is unnecessary to reinstall the carpet or cut seams.

If the walls of your home are wet, we can dry them using the appropriate technique. Materials that impede evaporation of moisture from walls can slow down the drying process. Our technicians can remove such materials to speed up the process.

At the initial sign of damage in your Marlborough, Littleton or Acton home, you can call SERVPRO of Marlboro / Concord at (978) 486-9868 for cleanup and restoration services. We’re Faster to Any Size Disaster.

Click here for more about Concord.

SERVPRO Mitigates Water Damage in Concord Attics--from Inspection through the Final Drying

6/3/2019 (Permalink)

SERVPRO Says to Inspect Your Concord Attic for Water or Moisture Damage after the Winter Thaw

Water Cleanup Restores Damp Attics and Protects Homes in Concord

During spring cleaning or looking for equipment to use during the summer months, venturing into the attic of your Concord residence might reveal damper than average conditions. Winter snows that found a way into your house' uppermost level through gaps in shingles can leave the attic wet.

SERVPRO technicians use thermal imaging technology to locate damp areas in Concord homes, showing us precisely where we need to perform water cleanup tasks and extract harmful moisture. We use moisture meters to pinpoint the content of different substances and compare these numbers to those within acceptable ranges. Crew members write the current percentages down so we can keep accurate track of your home's progress in achieving dryness.

When the roof leaks during rain showers or snow and ice melt over the winter and enter near ice dams, damage occurs on all levels of the residence. We check insulation in the attic and remove any that became compromised with water. Damp insulation becomes compressed and loses its ability to keep your home at the desired temperature. Replacing ruined insulation also helps keep cooling and heating bills low.

We also repack items found in dampened storage boxes after we ensure each of your belongings are dry. Condensation gets wiped away but enclosing your attic, so it works as a drying chamber lets us dry things in a highly efficient manner. Opting for this approach, we can get any wooden areas of the roof's frame dried out, as well as the floor and walls while your belongings become dry. Creating a containment area can be very beneficial for lessening the drying time.

As moisture gradually travels downward, sometimes it collects above ceilings, causing them to curve downward. Ceilings that reach this state can pose serious safety hazards in the home because softened drywall becomes extremely weak while at the same time holding an increased amount of weight. We use an effective method that often lets us restore the ceiling without needing to replace any of the drywall involved. Such ceilings and your home's damp walls require that we set up air movers and dehumidifiers in strategic places, so the moisture gets pulled out at an even pace. Once completed, only priming and repainting need to occur to get things, “Like it never even happened.” If we deem that the sagging has reached a certain level, we can suggest a controlled demolition by removing the non-salvageable material.

SERVPRO of Marlboro / Concord is here for residents in Acton, Maynard, and Bolton when a home needs water removal and repairs. If water sits inside a residence, damage increasingly occurs to both the structure and the contents. We use methods which thwart this and protect your property. Contact us at (978) 486-9868, day or night, 365 days a year.

Here is our town's official website, click.

Frozen Pipe Season in Marlborough! Let SERVPRO Help

1/25/2019 (Permalink)

Yikes!! Frozen Pipes inside a Marlborough Home

SERVPRO Says Be Prepared to Prevent Frozen Pipes in Your Marlborough Home

T’is the season! No, not the season for holidays, and cookies and gatherings; but the season of frozen pipes! Frozen pipes have once again ignited a spark in our community of due to the numbing New England weather that has been occurring.

Frozen pipes can happen to anyone living in a Marlborough house, especially when you least expect it. It is vital that you prep for the winter storms and the weather by taking the necessary steps to stop the pipes from freezing, causing the pipes to burst. As the pipe begins to freeze, the water inside the pipe begins to expand which causes pressure along the inside of the pipes, leading it to burst. Most often or not, this burst occurs at the weakest joints of the pipe.

When a pipe freezes, all of the water inside of the pipe will begin to flood throughout your residence where the pipe broke. Moreover, trust us, nobody wants that. Luckily, SERVPRO always is here to help when you have a disaster like that occur. We have crews readily available to serve our customers at any time of the day because we never can plan for a disaster to happen, but we can be there when it does. SERVPRO has the necessary equipment to initially extract the standing water that flooded into your residence because of the pipe burst. It is important to turn the valve off and completely turn off the water for it to stop draining more water in. Once the source is completely stopped and evaluated, we can continue the drying process.

When it comes down to it, however, no one wants to spend unnecessary money on something you, yourself can help prevent. Here are a couple of steps you can take to prevent frozen pipes in your house.

1.    Check your pipes monthly. Secure the pipes with an insulated cover to keep the pipes warmer than freezing temperature. This will allow the water to run through the pipes without any blockage smoothly.  

2.    During those bitter cold nights, you can place a space heater in front of pipes that tend to be in more colder locations, like the pipes under your sink, or the water heater down in the basement.

3.    Constantly keep the water trickling to prevent the water from stopping and freezing within in the pipe itself.

4.    Unattach the hose from the exterior of the house so the water can properly drain outside of the house.

5.    Set heat on hold to a temperature higher than 55 degrees in the residence, so the pipes never reach the freezing temperature.

Like always, SERVPRO is always here to help no matter what the time or the damage. Take these simple steps to keep as little damage as possible to a job that could be a disaster. SERVPRO is available 24/7 and always available to help with frozen pipes.  (978) 486-9868

Here is the link to your local government

Mold and Water Make for a Working Labor Day Holiday in Wilmington

9/28/2018 (Permalink)

Wilmington Customers Are Impressed with SERVPRO's Fast and Courteous SERVICE After Water Loss and Mold Remediation Services

SERVPRO Is Available for Emergency Mold and Water Recovery—Even on Holidays

Family, friends, and fun are what you would typically expect on Labor Day weekend. However, this was not the case for this Wilmington, MA couple. They were throwing a holiday party and enjoying the company of family & friends when one of the grandchildren went down to the finished basement to play with some toys. When she stepped downstairs, she noticed inches of water sitting in the basement. She immediately ran upstairs and notified an adult.

The residents were stunned to discover that their hot water tank had leaked and flooded the finished basement in their Wilmington home. They were quite surprised and left without knowing what to do next. The homeowners' son had come to help his parents remove the contents.  All the furniture and clothing were damaged as well as the rugs from the soaking. The son started the process of removing the carpets, and upon lifting them, he found mold growth on the baseboards and in the closets. The future customers knew that they had to call professionals to start mitigation services. After calling their insurance company, the insurance adjuster had recommended SERVPRO for water removal and the mold remediation services.
 
We arrived within hours and analyzed the situation to determine what needed to be done. However, our technicians uncovered more microbial growth on the wall panels and the drywall behind them. We had to remove the paneling and then cut out the affected drywall. Our technicians had to do selective deconstruction and cut four feet wide and four feet above where the microbial growth was found so it would lessen the chance of more growth spreading. The technicians next set up our advanced, fully certified equipment to reduce the moisture levels in the air. We placed HEPA filtered air scrubbers to capture mold particles and airborne spores. Low grain refrigerant LGR commercial dehumidifiers were placed in the basement to increase the drying process and reduce the excess humidity.

Our technicians were always communicating with the couple’s son to make sure the process was going smoothly on both ends. The crew always made a courtesy call before arriving at the residence much to the appreciation of the son and his parents. The residents believed that SERVPRO handled the whole situation professionally and efficiently and would highly recommend us to their friends and neighbors.

SERVPRO of Marlborough/Concord is available 24/7 to help with losses and restore your residence “Like it never even happened.”  (978) 486-9868

Click here for local gov't departments.

FAQ - SERVPRO Says Here Is What You Should Know About Water Damage in Marlboro and Concord

9/21/2018 (Permalink)

SERVPRO Solves the Puzzle for Mitigating Water and Mold Damage in the Marlboro and Concord Regions. Ask Us How?

8 Frequently Asked Questions Concerning Water Damage

1. How much does a water damage restoration cost?
A: SERVPRO provides a professional consultation/estimate at no charge. We base the cost on this consultation and inspection. We document where the damage occurred, what materials were damaged, and how much the water mitigation may cost. This is a professional estimate only determined by the size of the affected area, equipment calculations, proper drying plans, building materials that may need to be removed, and how much containment we may need to set up.

2. Are you filing a claim with your insurance?
A: If you are filing a claim in Marlboro or the surrounding area, SERVPRO will need your claim number and the name of your insurance company. We can then directly deal with your insurer releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available.

3. What product sanitizes the affected elements after a water loss?
A:  We use SERVPRO's proprietary decontamination products on the affected areas to reduce the likelihood of microbial growth.  The primary decontaminant product is SERVPRO Oxide, an EPA registered chlorine dioxide based disinfectant and stabilizer. This product requires no personal protective equipment during application, is safe for use on all surfaces, and of course for people and pets.

4. Will I be able to stay in the house during the drying process?
A: The answer is yes if the residence is safe. The safety of our customers and employees is our number one priority. Each case is different depending on the severity of the damage and is evaluated as such. We encourage you to remain in your residence. However, if deemed unsafe, we can suggest to your insurance company to provide you with a temporary relocation. The drying equipment can be noisy, and usually must run for several days continuously during the dry-down period, so some customers prefer not to stay in the home during this time, or at least not during sleeping hours.

5. How fast can a SERVPRO crew arrive during an emergency loss to help?
A: The average time is within 2 hours after receiving the phone call. They can arrive on site to do emergency services and start the mitigation process right away. We just needed a signed Service Authorization Form.

6. What is the drying process for water damage?
A: The drying process begins with the crew and homeowner first establishing the source of the water or leak and stopping it. The crew checks for any electrical safety concerns. Our technicians can extract any standing water from the affected area and use moisture detection and measuring equipment as well as psychrometrics to determine the moisture in the walls and the air. The SERVPRO crew can establish a drying plan to determine the best means of restoration for the structure. We can then deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process typically takes about 3-5 days to complete.

7. Does all water damage cause mold?
A:  Each water damaging event presents an opportunity for mold or other microbial growth. The source and type of water (clean, gray, or black) the severity, the ambient temperature, and the duration that moisture has been present all have a direct impact on the amount and types of microbial growth species. It is vital that you take action as soon as you realize that a water damage loss has occurred to prevent the spread of the microbial growth in your home or business.

8. How soon can microbial growth start to grow?
A: It varies depending upon the conditions, but in most cases, microbial growth can be present within 72 hours of a water damage event. Quickly responding is crucial to prevent the spread of microbials and secondary water damage.

SERVPRO of Marlboro / Concord's goal is to ensure the safety and health of you and your family. (978) 486-9868

Hardware Plus Approaches To Combating A Wet Basement In Your Marlborough Residence

8/7/2018 (Permalink)

SERVPRO Helps Keep Marlborough Basements High and Dry

Marlborough Basements When Kept Dry Offer Added Living Space and Health to Families

A wet lower level in your Marlborough home can lead to multiple issues and effects for your house and your family alike. Maybe it does not sound like a pressing concern, the possibility of structural failure and microbial/mold growth should encourage you to take care of this issue as promptly as possible.

Taking care of this persistent concern is a little more challenging than you might have thought it to be. Most homeowners do not have the appropriate equipment or training to entirely remove the moisture in their Marlborough wet basement, let alone to prevent this situation from happening again in the immediate future.

The way that our SERVPRO technicians determine what your home needs in this situation is through a thorough inspection into the current conditions of the basement and the source of the dampness. This assessment can aid in determining the equipment necessary as well as the specific tasks to eliminate the current moisture and prevent it from recurring through repairs and the installation of specialized machines. We can also assess if waterproofing the exterior with a coating or having the foundation area grade sloped away from the structure have a positive effect.

If flooding and water damage are persistent threats to the basement, your SERVPRO technicians on site might encourage you to consider the installation of a sump pump. This machine can divert the water away from the concrete floors and the walls of your basement, but typically requires grading the floors towards this installation or installing concrete canals to divert the water into this sump pump basin.

Another proposed piece of equipment could be a dehumidifier. This appliance can pull the moisture out of the environment, which would include any moisture seeping in from the walls or the concrete floors of your basement area. In many instances, this equipment alone can prevent recurrences of dampness that can lead to mold growth or construction material damage.

The plan to restore the damage that your home sustains from a wet basement varies per instance, but this is a good idea of the nature of the work that we do extending beyond extraction and drying efforts. You can count on our SERVPRO of Marlboro / Concord rapid response team to help you control the situation quickly and return your house to the dry place it should be. Give us a call today at (978) 486-9868.

Local Officials are right here.

What To Do When You Discover Your Marlborough Home Has A Wet Basement

1/21/2018 (Permalink)

Don't Wait, Call SERVPRO to Restore and Prepare Your Basement for Waterproofing in Marlborough

Damp and Wet Basements Can Get Remediation from SERVPRO

Your Marlborough home might not be decades old, but that does not mean that it does not have structural concerns that could threaten to cause you problems in the future. Any home is only as good as the contractors that built it, and this goes down to each block that was laid to construct your basement walls and foundation of your home. Small imperfections or the lack of having full mortar joints can allow for water to eventually penetrate through from the exterior to your basement.
 
The trouble is, you may not even notice this happening when it first begins. The symptoms of failing waterproofing efforts and structural concerns of your foundation might only present themselves as some excess moisture in the air of your lower levels. As the problem worsens over time, you find yourself struggling to understand your wet basement of your Marlborough home. While this might not seem like a huge deal at first, there are several impending threats that this discovery could later mean for you and your home.
 
Wetness and warmer temperatures can combine with mold spores that naturally occur in the air to form fungal growths throughout your basement level. With the health effects that mold can cause to you and your family, this possible threat requires professional mold remediation services from certified and trusted professionals like our technicians at SERVPRO.
 
Cutting off the source of the water getting into your basement must be a priority, and our SERVPRO professionals are well equipped to handle this task as well. We can patch holes and cracks in your foundation with durable hydraulic cement or completely encapsulate crawl spaces that allow excess moisture and water to reach the walls of your foundation unabated. We can advise you of negative grading or improper landscaping that can facilitate the infiltration of water and moisture. Perhaps, a sump pump or dehumidifier can help to rectify current and potential water damaging conditions.
 
If you have recently discovered that your basement is unexplainably wet, you should give our SERVPRO of Marlboro / Concord team of restoration specialists a call. We can help you to dry up this level of your house and prevent further damage by cutting off the source of the intruding water. You can reach us 24/7 by just calling (978) 486-9868.

Information regarding local govt here.

Replacing Burst Pipes in Marlborough

10/24/2017 (Permalink)

Ice Dams and Frozen Pipes Lead to Water Damage in Marlborough Properties--Prepare and Prevent

Frozen Plumbing Often Leads to Water Damage--Call SERVPRO

Fall in Marlborough is the perfect time for watching the leaves turn and doing all of the tourist things that even us locals enjoy. We do not admit it of course, but everyone likes chestnuts and hot cider. It is also the time to find out the overnight cold snaps have left us an unwanted gift or two around our homes.

Unlike other types of water damage in Marlborough, burst pipes can cause problems from the roof down. Many homes still have their water tank in the attic or have pipes running from the tank across to other parts of the house. With almost thirty years in our area, SERVPRO can repair the problem or suggest one of our trade partners, remediate any damage, and prepare your home for the coming winter.
 
The quickest way to halt the problem is to replace the pipe of course. Our technicians can remove and replace open pipes not covered by a wall or ceiling in an hour or two. If the pipe cracked or sheared off at a connection, we have the tools ready to cut the damaged section out, replace it, coupling and all, in a single afternoon.
 
If the pipe is behind a laundry or bathroom wall, SERVPRO can swiftly deal with that as well. A technician first cuts away a section of drywall to determine the extent of the damage. If nearby panels are soaked, we usually recommend replacing them. It is much faster and the cost to replace is cheaper than the labor hours needed to try and dry the panels in place. It is true also for the panels we have to remove to get to the burst pipes.
 
Once everything is back in place, we examine the area where the pipe burst and similar areas to determine if we can prevent it from happening again. We usually find that poor insulation is the problem. Foam core pipe insulation is relatively inexpensive and can prevent a second visit from us as well as hundreds or thousands of dollars in future replacement costs. Our technicians can use it in attics and basements, as well as behind every wall in the home if needed.

At SERVPRO of Marlborough /Concord, we want to keep our neighbors safe and dry. If you have a leak in your home or have questions about how to prepare for winter, call us today at (978) 486-9868. We are here to help.

Welcome tour of this beautiful city here.
 

Insulation Removal in Marlborough

10/12/2017 (Permalink)

Water Damaged Insulation Removal is Essential in Marlborough Attics, Call SERVPRO

Marlborough Attics and Homes Suffer from Ruined Insulation

Colder temperatures are coming soon for Marlborough. That means beautiful fall foliage and tourists driving up to see it all. Right now is also the perfect time to check roofs and attic insulation; especially after the rain and storms, we have had this year.

Insulation Removal in a Marlborough home is a difficult task; more so after water damage. SERVPRO can usually remove most attic insulation with a commercial vacuum pump, but moisture now clumps the ordinarily loose fibers. The task now requires additional labor and the use of hand tools to clear out the blown-in insulation which now looks like an attic full of clumps. 
 
Water-soaked insulation compacts, reducing its effectiveness to help warm your home. Eventually, it compacts enough so that heating costs rise and a home grows colder with no overhead layer to stop heat conduction through the roof. It takes one of our work crews about a full day to remove insulation with the commercial vacuum. Depending on how much we have to remove by hand, the entire task could take two to three days.
 
Before we replace the insulation, we want to ensure the environment is dry. One of our technicians measures the humidity in the attic, and if it is high, we set up dehumidifiers to draw down the moisture in the air. We also inspect for mold growth activity and can apply an antifungal agent to purge the wetted areas of mold spores and colonies. If framing or support beams are very damp, we may also use air movers. These devices are designed to blow warm, dry air over a damp surface, forcing moisture out where it is drawn in by the dehumidifiers.

For homes that are insulated with rolls of batten-type insulation, the process is different. Regardless, removal is possible, and feasible, under the right circumstances.
 
An inspection is also an excellent prevention tool. Even if the insulation is in optimal condition, a damaged and leaking roof can change that after one heavy snowfall. SERVPRO technicians are trained to perform construction tasks from repairing a few panels due to dry rot to replacing the entire roof.
 
The weather is fair now, but showers and much colder temperatures are just a few days away. If your insulation is not performing as it should or if you want to have it checked before the next rain; contact us here at SERVPRO of Marlboro / Concord. To find out more about how we can protect your home, call (978) 486-9868.

Welcoming info about this MA city right here.

Marlboro/Concord Residents: We specialize in Flooded Basement Cleanup Restoration!

12/1/2016 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely, below ground level. There are a number of reasons why your Marlboro/Concord basement could flood, including:

• A blocked or failed sewer lateral pipe


• Heavy rain causes surface water to pool around your home


• Storm sewer backup


• Sanitary sewer backup


• Foundation drainage failure


• Water supply-line break or hot-water tank failure


• And many more

Have Questions about Basement Flooding?

Call Today - Marlboro/Concord 508-481-7556

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity. It's worth making a call to SERVPRO of Marlboro/Concord and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and properly professionals.

We are Flooded Basement Specialists:

• We are available 24 hours a day 7 days a week


• We're a Preferred Vendor to many National Insurance Companies


• We Bill The Insurance Directly - One Less Thing For You To Worry About


• Our technicians are Highly-Trained in Water Restoration Techniques


• We use s500 IICRC Restoration Standards


• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today -SERVPRO of Marlboro/Concord is Ready To Help 508-481-7556

We Specialize in Flooded Basement Cleanup and Restoration!

10/21/2016 (Permalink)

This flooded basement was caused by heavy rain.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Marlboro/Concord basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - Marlboro/Concord - 508-481-7556

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Marlboro/Concord and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help Marlboro/Concord.

24/7 Emergency Water Damage Service

10/21/2016 (Permalink)

SERVPRO of Marlboro/Concord is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 508-481-7556

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Marlboro/Concord has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Marlboro/Concord

SERVPRO of Marlboro/Concord specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call on SERVPRO of Marlboro/Concord to help with your water damage

10/21/2016 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Marlboro/Concord provides emergency cleaning and restoration services 24 hours a day, 7 days a week-including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Marlboro/Concord arrives as quickly as possible and that is when they start with extracting the water. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1-24

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 week

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal things begin to rust and corrode.
• Furniture warps and shows signs of mold.
• paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

So if you have an emergency, call SERVPRO of Marlboro/Concord. 508-481-7556

Spring Flood Tips

5/3/2016 (Permalink)

Spring snowmelt often leads to flooding conditions in Massachusetts. This year’s record snowfall could make the spring thaw even wetter. These tips will help reduce the impact spring floods have on you and your property.

Advance Preparation

Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools, and channel it away from buildings. Make sure gutters and downspouts are clear of debris and they are directing water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Marlboro/Concord at 978-369-8003 or SERVPRO® of Nashua/Merrimack at 603-889-2311 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.”