What our Customers say...

Water Damage Testimonials

They all did a great job from the physical work to the paperwork... very professional and thorough.

— Richard N in Stow, MA

Very happy with the service. Especially Michael Williams, he went above and beyond to ensure that the damage was cleaned up very well. Outstanding work by him and his team.

— Santhosh in Tyngsboro, MA

Mike was excellent. We appreciate his thoroughness, his friendliness and all his work.

— Jeff & Mindy F. in Acton, MA

Excellent service. Made it all less stressful. Thank you!

— Christine L. in Marlborough, MA

Our home had major damage from ice dams in the winter of 2016.  We contacted Kevin at SERVPRO of Marlboro/Concord.  He responded promptly and had his service crew at our home the next day to address the problem.  My wife has been in the construction business for several years and she was extremely impressed with how professional the staff was and the quality of the services rendered.  After the job was complete, the crew did a thorough cleanup job as well. We both strongly recommend this company to service your needs.

— Michael H. in Chelmsford, MA

SERVPRO is a phenomenal company to work with when you have water damage in your home. So kind and so professional, they really made me feel at ease in such a stressful situation. Perfect 10 SERVPRO!!

— Joanne in Acton, MA

Seeing the after affect on my house after the water damages, I can not believe that SERVPRO was able to bring my house back to its pre loss conditions.I am highly impressed and I know who to recommend if someone I know has to go through this.

— Donna in Concord, MA

SERVPRO arrived so quickly to help with the water damage in my home, and they were so polite. I am very impressed with the work that was performed and i will recommend them to all of my friends and family.

— Sandra in Boxborough, MA

After a large basement flood "Scott D. and Keith N. were phenomenal - they worked very very hard and of course between the heat outside, the warm temps in the basement, and all that they had to deal with they did it all with a smile, and very friendly and professional!!! They did a fabulous job. They are to be commended for their professionalism, their politeness, their sense of humor and just having done a job that was above and beyond anything we have ever experienced!

— Berne in Marlborough, MA

Very informative about the procedure!

— Mark in Marlborough, MA

I was thoroughly impressed with the knowledge and professionalism of the staff. I would certainly recommend them!

— Barbara in Hudson, MA

Great staff. Jason is a professional and gave me helpful information!

— Bowler in Hudson, MA

Good Job!

— Susan in Hudson, MA

Excellent job! Professional, organized and extremely tidy crew. They can demo my house any time. Thanks for a job well done.

— Beth in Carlisle, MA

Everyone was great. Very Helpful!!!

— Chuck in Sudbury, MA

100% satisfied with SERVPRO over service master. Very happy with the service provided by Jason and his team and SERVPRO should recommend this team to anyone in need of service.

— Joseph in Bolton, MA

Great job! Great crew! Very satisfied!

— Melissa in Concord, MA

Carlos and his team were awesome. I am grateful for the time and care they took to remove things.

— Rob in acton, MA

Excellent customer service during a challenging time, thank you Jason & crew

— Catherine in Acton, MA

On site staff was excellent

— Carl in Marlborough, MA

Jared, who was tasked with observing the restoration process on my bathroom was EXCELLENT in laying out any information, as well as questions I needed answered. AWESOME JOB SERVPRO!

— Jonathan in lawrence, MA