Puff Back in Acton, MA
SERVPRO of Marlboro/Concord responded to a puff back emergency call in a basement. When the crew arrived they were lost for words, because not only was it a soot clean up but the affected basement had so much storage items that SERVPRO of Marlboro/Concord had to go through the items of what the customer wanted to keep or to dispose of, before starting their cleaning process on any floors, walls, and ceilings. It was a longer process than expected but the team managed to get the job done and the customers were well over happy with the ending results.